(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Why do we use deflection?
We are trying to establish a ..... with the client
Give the client the last....
What is a reason that a client can be escalating
Anger + Stress is our...
What are the Basics of a Situation
Free!
3 Keys to active listening
Name some coordinate Conjunctions
Name 3 Non-Verbal Cues
Its not what you say but ....
4 Things before meeting the client
I don't trust the government ... what is your response?
Voice is? Percentage
When we go to a case we need to be in communication with which 3
