Schedulecall backtime.openedleaveempathyusedcorrectsupporttemplateusedemployeename 2timesreachout toCmused Cmtemplateto reachoutreroutedmisdirectedcallcorrectlynotedcallsetReturnCallreportedtimeNotified ofmomentof silenceRecappedactionstaken:setnecessarytaskDiscussedselfserviceoptionsreporteditor timeofferedadditionalassistanceCommunicatedwhat has tohappen nextadded rtw/ set taskfor RTWpaperworkdue dateUsedcorrecttemplatementionedsurveyfollowedArkverifiedemployerVerifyscheduleSchedulecall backtime.openedleaveempathyusedcorrectsupporttemplateusedemployeename 2timesreachout toCmused Cmtemplateto reachoutreroutedmisdirectedcallcorrectlynotedcallsetReturnCallreportedtimeNotified ofmomentof silenceRecappedactionstaken:setnecessarytaskDiscussedselfserviceoptionsreporteditor timeofferedadditionalassistanceCommunicatedwhat has tohappen nextadded rtw/ set taskfor RTWpaperworkdue dateUsedcorrecttemplatementionedsurveyfollowedArkverifiedemployerVerifyschedule

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule call back time.
  2. opened leave
  3. empathy
  4. used correct support template
  5. used employee name 2 times
  6. reach out to Cm
  7. used Cm template to reach out
  8. rerouted misdirected call correctly
  9. noted call
  10. set Return Call
  11. reported time
  12. Notified of moment of silence
  13. Recapped actions taken:
  14. set necessary task
  15. Discussed self service options
  16. reported itor time
  17. offered additional assistance
  18. Communicated what has to happen next
  19. added rtw / set task for RTW
  20. paperwork due date
  21. Used correct template
  22. mentioned survey
  23. followed Ark
  24. verified employer
  25. Verify schedule