reportedtimefollowedArkpaperworkdue dateadded rtw/ set taskfor RTWopenedleaveempathysetReturnCallreroutedmisdirectedcallcorrectlyRecappedactionstaken:offeredadditionalassistancereachout toCmreporteditor timenotedcallusedemployeename 2timesDiscussedselfserviceoptionsVerifyscheduleusedcorrectsupporttemplateverifiedemployerSchedulecall backtime.mentionedsurveysetnecessarytaskCommunicatedwhat has tohappen nextNotified ofmomentof silenceUsedcorrecttemplateused Cmtemplateto reachoutreportedtimefollowedArkpaperworkdue dateadded rtw/ set taskfor RTWopenedleaveempathysetReturnCallreroutedmisdirectedcallcorrectlyRecappedactionstaken:offeredadditionalassistancereachout toCmreporteditor timenotedcallusedemployeename 2timesDiscussedselfserviceoptionsVerifyscheduleusedcorrectsupporttemplateverifiedemployerSchedulecall backtime.mentionedsurveysetnecessarytaskCommunicatedwhat has tohappen nextNotified ofmomentof silenceUsedcorrecttemplateused Cmtemplateto reachout

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. reported time
  2. followed Ark
  3. paperwork due date
  4. added rtw / set task for RTW
  5. opened leave
  6. empathy
  7. set Return Call
  8. rerouted misdirected call correctly
  9. Recapped actions taken:
  10. offered additional assistance
  11. reach out to Cm
  12. reported itor time
  13. noted call
  14. used employee name 2 times
  15. Discussed self service options
  16. Verify schedule
  17. used correct support template
  18. verified employer
  19. Schedule call back time.
  20. mentioned survey
  21. set necessary task
  22. Communicated what has to happen next
  23. Notified of moment of silence
  24. Used correct template
  25. used Cm template to reach out