Schedule call back time. opened leave empathy used correct support template used employee name 2 times reach out to Cm used Cm template to reach out rerouted misdirected call correctly noted call set Return Call reported time Notified of moment of silence Recapped actions taken: set necessary task Discussed self service options reported itor time offered additional assistance Communicated what has to happen next added rtw / set task for RTW paperwork due date Used correct template mentioned survey followed Ark verified employer Verify schedule Schedule call back time. opened leave empathy used correct support template used employee name 2 times reach out to Cm used Cm template to reach out rerouted misdirected call correctly noted call set Return Call reported time Notified of moment of silence Recapped actions taken: set necessary task Discussed self service options reported itor time offered additional assistance Communicated what has to happen next added rtw / set task for RTW paperwork due date Used correct template mentioned survey followed Ark verified employer Verify schedule
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Schedule call back time.
opened leave
empathy
used correct support template
used employee name 2 times
reach out to Cm
used Cm template to reach out
rerouted misdirected call correctly
noted call
set Return Call
reported time
Notified of moment of silence
Recapped actions taken:
set necessary task
Discussed self service options
reported itor time
offered additional assistance
Communicated what has to happen next
added rtw / set task for RTW
paperwork due date
Used correct template
mentioned survey
followed Ark
verified employer
Verify schedule