reported time followed Ark paperwork due date added rtw / set task for RTW opened leave empathy set Return Call rerouted misdirected call correctly Recapped actions taken: offered additional assistance reach out to Cm reported itor time noted call used employee name 2 times Discussed self service options Verify schedule used correct support template verified employer Schedule call back time. mentioned survey set necessary task Communicated what has to happen next Notified of moment of silence Used correct template used Cm template to reach out reported time followed Ark paperwork due date added rtw / set task for RTW opened leave empathy set Return Call rerouted misdirected call correctly Recapped actions taken: offered additional assistance reach out to Cm reported itor time noted call used employee name 2 times Discussed self service options Verify schedule used correct support template verified employer Schedule call back time. mentioned survey set necessary task Communicated what has to happen next Notified of moment of silence Used correct template used Cm template to reach out
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
reported time
followed Ark
paperwork due date
added rtw / set task for RTW
opened leave
empathy
set Return Call
rerouted misdirected call correctly
Recapped actions taken:
offered additional assistance
reach out to Cm
reported itor time
noted call
used employee name 2 times
Discussed self service options
Verify schedule
used correct support template
verified employer
Schedule call back time.
mentioned survey
set necessary task
Communicated what has to happen next
Notified of moment of silence
Used correct template
used Cm template to reach out