Used correct template added rtw / set task for RTW rerouted misdirected call correctly used employee name 2 times used correct support template opened leave Recapped actions taken: Notified of moment of silence mentioned survey reported time offered additional assistance verified employer paperwork due date Communicated what has to happen next noted call empathy Schedule call back time. reach out to Cm Discussed self service options Verify schedule used Cm template to reach out set Return Call set necessary task followed Ark reported itor time Used correct template added rtw / set task for RTW rerouted misdirected call correctly used employee name 2 times used correct support template opened leave Recapped actions taken: Notified of moment of silence mentioned survey reported time offered additional assistance verified employer paperwork due date Communicated what has to happen next noted call empathy Schedule call back time. reach out to Cm Discussed self service options Verify schedule used Cm template to reach out set Return Call set necessary task followed Ark reported itor time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used correct template
added rtw / set task for RTW
rerouted misdirected call correctly
used employee name 2 times
used correct support template
opened leave
Recapped actions taken:
Notified of moment of silence
mentioned survey
reported time
offered additional assistance
verified employer
paperwork due date
Communicated what has to happen next
noted call
empathy
Schedule call back time.
reach out to Cm
Discussed self service options
Verify schedule
used Cm template to reach out
set Return Call
set necessary task
followed Ark
reported itor time