reported itor time used employee name 2 times Schedule call back time. empathy Notified of moment of silence rerouted misdirected call correctly used Cm template to reach out Recapped actions taken: opened leave added rtw / set task for RTW verified employer used correct support template mentioned survey Discussed self service options Communicated what has to happen next noted call set necessary task Used correct template paperwork due date Verify schedule followed Ark reported time offered additional assistance set Return Call reach out to Cm reported itor time used employee name 2 times Schedule call back time. empathy Notified of moment of silence rerouted misdirected call correctly used Cm template to reach out Recapped actions taken: opened leave added rtw / set task for RTW verified employer used correct support template mentioned survey Discussed self service options Communicated what has to happen next noted call set necessary task Used correct template paperwork due date Verify schedule followed Ark reported time offered additional assistance set Return Call reach out to Cm
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-reported itor time
O-used employee name 2 times
G-Schedule call back time.
N-empathy
B-Notified of moment of silence
G-rerouted misdirected call correctly
I-used Cm template to reach out
B-Recapped actions taken:
N-opened leave
G-added rtw / set task for RTW
N-verified employer
B-used correct support template
N-mentioned survey
G-Discussed self service options
I-Communicated what has to happen next
B-noted call
O-set necessary task
O-Used correct template
I-paperwork due date
O-Verify schedule
B-followed Ark
I-reported time
B-offered additional assistance
I-set Return Call
O-reach out to Cm