Help aclient withan importWork with a firsttime user orsomeone whosays 'I've neverdone thisbefore'Havesomeone putyou on holdfor over 2minutesSpeak withsomeoneaboutDwali/VeteransdayUseAdvancedRules tosolve aquestionShow a clienthow tomanually sendor schedulean emailTransferto CSN(woopwoop!)Escalate acase toAppSupportSet uphotel orair travelHave anevent setup callSuccessfullysurvive aHeatherPayne callDirect aclient to useCross EventReportsExplain thedifferencebetween RegType andContact TypeGet anHTML calland youresolve itExplainwhat aWebWidget isTell someoneabout theAdvocatesProgram/ForumsHelp someoneadd an imageto the MediaLibraryWork on amulti-languageeventSet up anExpresseventHave theclient tellyou, 'You'rethe best'Hear adog/cat/bird/babyin thebackgroundAssist a clientusing OnArrivalor suggestusing it for theireventWork with aclient who isusing theInvoicefeatureHave a callthat lastslonger thanan hour...Help aclient withan importWork with a firsttime user orsomeone whosays 'I've neverdone thisbefore'Havesomeone putyou on holdfor over 2minutesSpeak withsomeoneaboutDwali/VeteransdayUseAdvancedRules tosolve aquestionShow a clienthow tomanually sendor schedulean emailTransferto CSN(woopwoop!)Escalate acase toAppSupportSet uphotel orair travelHave anevent setup callSuccessfullysurvive aHeatherPayne callDirect aclient to useCross EventReportsExplain thedifferencebetween RegType andContact TypeGet anHTML calland youresolve itExplainwhat aWebWidget isTell someoneabout theAdvocatesProgram/ForumsHelp someoneadd an imageto the MediaLibraryWork on amulti-languageeventSet up anExpresseventHave theclient tellyou, 'You'rethe best'Hear adog/cat/bird/babyin thebackgroundAssist a clientusing OnArrivalor suggestusing it for theireventWork with aclient who isusing theInvoicefeatureHave a callthat lastslonger thanan hour...

Dwali/Veterans Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a client with an import
  2. Work with a first time user or someone who says 'I've never done this before'
  3. Have someone put you on hold for over 2 minutes
  4. Speak with someone about Dwali/Veterans day
  5. Use Advanced Rules to solve a question
  6. Show a client how to manually send or schedule an email
  7. Transfer to CSN (woop woop!)
  8. Escalate a case to AppSupport
  9. Set up hotel or air travel
  10. Have an event set up call
  11. Successfully survive a Heather Payne call
  12. Direct a client to use Cross Event Reports
  13. Explain the difference between Reg Type and Contact Type
  14. Get an HTML call and you resolve it
  15. Explain what a Web Widget is
  16. Tell someone about the Advocates Program/Forums
  17. Help someone add an image to the Media Library
  18. Work on a multi-language event
  19. Set up an Express event
  20. Have the client tell you, 'You're the best'
  21. Hear a dog/cat/bird/baby in the background
  22. Assist a client using OnArrival or suggest using it for their event
  23. Work with a client who is using the Invoice feature
  24. Have a call that lasts longer than an hour...