Direct aclient to useCross EventReportsHavesomeone putyou on holdfor over 2minutesHear adog/cat/bird/babyin thebackgroundWork with aclient who isusing theInvoicefeatureTransferto CSN(woopwoop!)Explain thedifferencebetween RegType andContact TypeUseAdvancedRules tosolve aquestionGet anHTML calland youresolve itAssist a clientusing OnArrivalor suggestusing it for theireventWork on amulti-languageeventExplainwhat aWebWidget isHave theclient tellyou, 'You'rethe best'Escalate acase toAppSupportSet uphotel orair travelWork with a firsttime user orsomeone whosays 'I've neverdone thisbefore'Help someoneadd an imageto the MediaLibrarySet up anExpresseventHave anevent setup callSpeak withsomeoneaboutDwali/VeteransdayHelp aclient withan importSuccessfullysurvive aHeatherPayne callTell someoneabout theAdvocatesProgram/ForumsHave a callthat lastslonger thanan hour...Show a clienthow tomanually sendor schedulean emailDirect aclient to useCross EventReportsHavesomeone putyou on holdfor over 2minutesHear adog/cat/bird/babyin thebackgroundWork with aclient who isusing theInvoicefeatureTransferto CSN(woopwoop!)Explain thedifferencebetween RegType andContact TypeUseAdvancedRules tosolve aquestionGet anHTML calland youresolve itAssist a clientusing OnArrivalor suggestusing it for theireventWork on amulti-languageeventExplainwhat aWebWidget isHave theclient tellyou, 'You'rethe best'Escalate acase toAppSupportSet uphotel orair travelWork with a firsttime user orsomeone whosays 'I've neverdone thisbefore'Help someoneadd an imageto the MediaLibrarySet up anExpresseventHave anevent setup callSpeak withsomeoneaboutDwali/VeteransdayHelp aclient withan importSuccessfullysurvive aHeatherPayne callTell someoneabout theAdvocatesProgram/ForumsHave a callthat lastslonger thanan hour...Show a clienthow tomanually sendor schedulean email

Dwali/Veterans Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Direct a client to use Cross Event Reports
  2. Have someone put you on hold for over 2 minutes
  3. Hear a dog/cat/bird/baby in the background
  4. Work with a client who is using the Invoice feature
  5. Transfer to CSN (woop woop!)
  6. Explain the difference between Reg Type and Contact Type
  7. Use Advanced Rules to solve a question
  8. Get an HTML call and you resolve it
  9. Assist a client using OnArrival or suggest using it for their event
  10. Work on a multi-language event
  11. Explain what a Web Widget is
  12. Have the client tell you, 'You're the best'
  13. Escalate a case to AppSupport
  14. Set up hotel or air travel
  15. Work with a first time user or someone who says 'I've never done this before'
  16. Help someone add an image to the Media Library
  17. Set up an Express event
  18. Have an event set up call
  19. Speak with someone about Dwali/Veterans day
  20. Help a client with an import
  21. Successfully survive a Heather Payne call
  22. Tell someone about the Advocates Program/Forums
  23. Have a call that lasts longer than an hour...
  24. Show a client how to manually send or schedule an email