Explain thedifferencebetween RegType andContact TypeShow a clienthow tomanually sendor schedulean emailHear adog/cat/bird/babyin thebackgroundWork with a firsttime user orsomeone whosays 'I've neverdone thisbefore'Speak withsomeoneaboutDwali/VeteransdayWork with aclient who isusing theInvoicefeatureWork on amulti-languageeventHelp aclient withan importDirect aclient to useCross EventReportsExplainwhat aWebWidget isHavesomeone putyou on holdfor over 2minutesEscalate acase toAppSupportSet uphotel orair travelSet up anExpresseventHave theclient tellyou, 'You'rethe best'Assist a clientusing OnArrivalor suggestusing it for theireventHelp someoneadd an imageto the MediaLibraryTell someoneabout theAdvocatesProgram/ForumsHave a callthat lastslonger thanan hour...Get anHTML calland youresolve itHave anevent setup callSuccessfullysurvive aHeatherPayne callTransferto CSN(woopwoop!)UseAdvancedRules tosolve aquestionExplain thedifferencebetween RegType andContact TypeShow a clienthow tomanually sendor schedulean emailHear adog/cat/bird/babyin thebackgroundWork with a firsttime user orsomeone whosays 'I've neverdone thisbefore'Speak withsomeoneaboutDwali/VeteransdayWork with aclient who isusing theInvoicefeatureWork on amulti-languageeventHelp aclient withan importDirect aclient to useCross EventReportsExplainwhat aWebWidget isHavesomeone putyou on holdfor over 2minutesEscalate acase toAppSupportSet uphotel orair travelSet up anExpresseventHave theclient tellyou, 'You'rethe best'Assist a clientusing OnArrivalor suggestusing it for theireventHelp someoneadd an imageto the MediaLibraryTell someoneabout theAdvocatesProgram/ForumsHave a callthat lastslonger thanan hour...Get anHTML calland youresolve itHave anevent setup callSuccessfullysurvive aHeatherPayne callTransferto CSN(woopwoop!)UseAdvancedRules tosolve aquestion

Dwali/Veterans Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain the difference between Reg Type and Contact Type
  2. Show a client how to manually send or schedule an email
  3. Hear a dog/cat/bird/baby in the background
  4. Work with a first time user or someone who says 'I've never done this before'
  5. Speak with someone about Dwali/Veterans day
  6. Work with a client who is using the Invoice feature
  7. Work on a multi-language event
  8. Help a client with an import
  9. Direct a client to use Cross Event Reports
  10. Explain what a Web Widget is
  11. Have someone put you on hold for over 2 minutes
  12. Escalate a case to AppSupport
  13. Set up hotel or air travel
  14. Set up an Express event
  15. Have the client tell you, 'You're the best'
  16. Assist a client using OnArrival or suggest using it for their event
  17. Help someone add an image to the Media Library
  18. Tell someone about the Advocates Program/Forums
  19. Have a call that lasts longer than an hour...
  20. Get an HTML call and you resolve it
  21. Have an event set up call
  22. Successfully survive a Heather Payne call
  23. Transfer to CSN (woop woop!)
  24. Use Advanced Rules to solve a question