Obtain 5valid VOOnumbersSkip traceon 3accountsReachedout to Dlr3xComplete allfollow upswith theweek (min 4follow-ups)Wrap Idleunder30% forthe weekCalled a total(ib/ ob) 70calls for theday1KudosCallsNotate 3accountswith MBUSAapprovalResolvepast matfor 5accountsSubmit 3account withMBUSAtemplateBring FLaccountcurrent forPCAprocessingAverage 10calls perhours for theentire weekQueueaccount tocollectionsprior to -50Send PCA’sto the SMEnbox(min 3)Have noWPR’Sfor theweekResolve onan accountfor pendingfundingitems.Uploadextensionson 5accountsResolveaccountbefore itreachesmaturityDe-escalatea callNotate 5accountswith thecode VCISFEmaileda DRMFree!Submit 5accounts tobe queued tocollectionsSelect acustomer’sIntent insalesforce on5 accountsObtain 5valid VOOnumbersSkip traceon 3accountsReachedout to Dlr3xComplete allfollow upswith theweek (min 4follow-ups)Wrap Idleunder30% forthe weekCalled a total(ib/ ob) 70calls for theday1KudosCallsNotate 3accountswith MBUSAapprovalResolvepast matfor 5accountsSubmit 3account withMBUSAtemplateBring FLaccountcurrent forPCAprocessingAverage 10calls perhours for theentire weekQueueaccount tocollectionsprior to -50Send PCA’sto the SMEnbox(min 3)Have noWPR’Sfor theweekResolve onan accountfor pendingfundingitems.Uploadextensionson 5accountsResolveaccountbefore itreachesmaturityDe-escalatea callNotate 5accountswith thecode VCISFEmaileda DRMFree!Submit 5accounts tobe queued tocollectionsSelect acustomer’sIntent insalesforce on5 accounts

Pre-Term Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Obtain 5 valid VOO numbers
  2. Skip trace on 3 accounts
  3. Reached out to Dlr 3x
  4. Complete all follow ups with the week (min 4 follow-ups)
  5. Wrap Idle under 30% for the week
  6. Called a total (ib/ ob) 70 calls for the day
  7. 1 Kudos Calls
  8. Notate 3 accounts with MBUSA approval
  9. Resolve past mat for 5 accounts
  10. Submit 3 account with MBUSA template
  11. Bring FL account current for PCA processing
  12. Average 10 calls per hours for the entire week
  13. Queue account to collections prior to -50
  14. Send PCA’s to the SME nbox(min 3)
  15. Have no WPR’S for the week
  16. Resolve on an account for pending funding items.
  17. Upload extensions on 5 accounts
  18. Resolve account before it reaches maturity
  19. De-escalate a call
  20. Notate 5 accounts with the code VCISF
  21. Emailed a DRM
  22. Free!
  23. Submit 5 accounts to be queued to collections
  24. Select a customer’s Intent in salesforce on 5 accounts