Have noWPR’Sfor theweekResolvepast matfor 5accountsDe-escalatea callUploadextensionson 5accountsNotate 5accountswith thecode VCISFQueueaccount tocollectionsprior to -50Bring FLaccountcurrent forPCAprocessing1KudosCallsEmaileda DRMSend PCA’sto the SMEnbox(min 3)Reachedout to Dlr3xResolve onan accountfor pendingfundingitems.Skip traceon 3accountsObtain 5valid VOOnumbersCalled a total(ib/ ob) 70calls for thedayWrap Idleunder30% forthe weekFree!Complete allfollow upswith theweek (min 4follow-ups)Average 10calls perhours for theentire weekSubmit 5accounts tobe queued tocollectionsResolveaccountbefore itreachesmaturityNotate 3accountswith MBUSAapprovalSubmit 3account withMBUSAtemplateSelect acustomer’sIntent insalesforce on5 accountsHave noWPR’Sfor theweekResolvepast matfor 5accountsDe-escalatea callUploadextensionson 5accountsNotate 5accountswith thecode VCISFQueueaccount tocollectionsprior to -50Bring FLaccountcurrent forPCAprocessing1KudosCallsEmaileda DRMSend PCA’sto the SMEnbox(min 3)Reachedout to Dlr3xResolve onan accountfor pendingfundingitems.Skip traceon 3accountsObtain 5valid VOOnumbersCalled a total(ib/ ob) 70calls for thedayWrap Idleunder30% forthe weekFree!Complete allfollow upswith theweek (min 4follow-ups)Average 10calls perhours for theentire weekSubmit 5accounts tobe queued tocollectionsResolveaccountbefore itreachesmaturityNotate 3accountswith MBUSAapprovalSubmit 3account withMBUSAtemplateSelect acustomer’sIntent insalesforce on5 accounts

Pre-Term Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have no WPR’S for the week
  2. Resolve past mat for 5 accounts
  3. De-escalate a call
  4. Upload extensions on 5 accounts
  5. Notate 5 accounts with the code VCISF
  6. Queue account to collections prior to -50
  7. Bring FL account current for PCA processing
  8. 1 Kudos Calls
  9. Emailed a DRM
  10. Send PCA’s to the SME nbox(min 3)
  11. Reached out to Dlr 3x
  12. Resolve on an account for pending funding items.
  13. Skip trace on 3 accounts
  14. Obtain 5 valid VOO numbers
  15. Called a total (ib/ ob) 70 calls for the day
  16. Wrap Idle under 30% for the week
  17. Free!
  18. Complete all follow ups with the week (min 4 follow-ups)
  19. Average 10 calls per hours for the entire week
  20. Submit 5 accounts to be queued to collections
  21. Resolve account before it reaches maturity
  22. Notate 3 accounts with MBUSA approval
  23. Submit 3 account with MBUSA template
  24. Select a customer’s Intent in salesforce on 5 accounts