Emaileda DRMHave noWPR’Sfor theweekDe-escalatea callResolve onan accountfor pendingfundingitems.Submit 3account withMBUSAtemplateResolvepast matfor 5accountsSkip traceon 3accountsSend PCA’sto the SMEnbox(min 3)Resolveaccountbefore itreachesmaturity1KudosCallsBring FLaccountcurrent forPCAprocessingWrap Idleunder30% forthe weekUploadextensionson 5accountsReachedout to Dlr3xNotate 3accountswith MBUSAapprovalAverage 10calls perhours for theentire weekObtain 5valid VOOnumbersNotate 5accountswith thecode VCISFComplete allfollow upswith theweek (min 4follow-ups)Called a total(ib/ ob) 70calls for thedaySelect acustomer’sIntent insalesforce on5 accountsQueueaccount tocollectionsprior to -50Free!Submit 5accounts tobe queued tocollectionsEmaileda DRMHave noWPR’Sfor theweekDe-escalatea callResolve onan accountfor pendingfundingitems.Submit 3account withMBUSAtemplateResolvepast matfor 5accountsSkip traceon 3accountsSend PCA’sto the SMEnbox(min 3)Resolveaccountbefore itreachesmaturity1KudosCallsBring FLaccountcurrent forPCAprocessingWrap Idleunder30% forthe weekUploadextensionson 5accountsReachedout to Dlr3xNotate 3accountswith MBUSAapprovalAverage 10calls perhours for theentire weekObtain 5valid VOOnumbersNotate 5accountswith thecode VCISFComplete allfollow upswith theweek (min 4follow-ups)Called a total(ib/ ob) 70calls for thedaySelect acustomer’sIntent insalesforce on5 accountsQueueaccount tocollectionsprior to -50Free!Submit 5accounts tobe queued tocollections

Pre-Term Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed a DRM
  2. Have no WPR’S for the week
  3. De-escalate a call
  4. Resolve on an account for pending funding items.
  5. Submit 3 account with MBUSA template
  6. Resolve past mat for 5 accounts
  7. Skip trace on 3 accounts
  8. Send PCA’s to the SME nbox(min 3)
  9. Resolve account before it reaches maturity
  10. 1 Kudos Calls
  11. Bring FL account current for PCA processing
  12. Wrap Idle under 30% for the week
  13. Upload extensions on 5 accounts
  14. Reached out to Dlr 3x
  15. Notate 3 accounts with MBUSA approval
  16. Average 10 calls per hours for the entire week
  17. Obtain 5 valid VOO numbers
  18. Notate 5 accounts with the code VCISF
  19. Complete all follow ups with the week (min 4 follow-ups)
  20. Called a total (ib/ ob) 70 calls for the day
  21. Select a customer’s Intent in salesforce on 5 accounts
  22. Queue account to collections prior to -50
  23. Free!
  24. Submit 5 accounts to be queued to collections