Free!Send PCA’sto the SMEnbox(min 3)Called a total(ib/ ob) 70calls for thedaySelect acustomer’sIntent insalesforce on5 accountsEmaileda DRMSkip traceon 3accountsAverage 10calls perhours for theentire weekResolvepast matfor 5accountsHave noWPR’Sfor theweekResolveaccountbefore itreachesmaturitySubmit 5accounts tobe queued tocollectionsNotate 5accountswith thecode VCISFNotate 3accountswith MBUSAapprovalQueueaccount tocollectionsprior to -50Obtain 5valid VOOnumbersSubmit 3account withMBUSAtemplateWrap Idleunder30% forthe weekComplete allfollow upswith theweek (min 4follow-ups)Reachedout to Dlr3xBring FLaccountcurrent forPCAprocessingDe-escalatea callResolve onan accountfor pendingfundingitems.Uploadextensionson 5accounts1KudosCallsFree!Send PCA’sto the SMEnbox(min 3)Called a total(ib/ ob) 70calls for thedaySelect acustomer’sIntent insalesforce on5 accountsEmaileda DRMSkip traceon 3accountsAverage 10calls perhours for theentire weekResolvepast matfor 5accountsHave noWPR’Sfor theweekResolveaccountbefore itreachesmaturitySubmit 5accounts tobe queued tocollectionsNotate 5accountswith thecode VCISFNotate 3accountswith MBUSAapprovalQueueaccount tocollectionsprior to -50Obtain 5valid VOOnumbersSubmit 3account withMBUSAtemplateWrap Idleunder30% forthe weekComplete allfollow upswith theweek (min 4follow-ups)Reachedout to Dlr3xBring FLaccountcurrent forPCAprocessingDe-escalatea callResolve onan accountfor pendingfundingitems.Uploadextensionson 5accounts1KudosCalls

Pre-Term Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Send PCA’s to the SME nbox(min 3)
  3. Called a total (ib/ ob) 70 calls for the day
  4. Select a customer’s Intent in salesforce on 5 accounts
  5. Emailed a DRM
  6. Skip trace on 3 accounts
  7. Average 10 calls per hours for the entire week
  8. Resolve past mat for 5 accounts
  9. Have no WPR’S for the week
  10. Resolve account before it reaches maturity
  11. Submit 5 accounts to be queued to collections
  12. Notate 5 accounts with the code VCISF
  13. Notate 3 accounts with MBUSA approval
  14. Queue account to collections prior to -50
  15. Obtain 5 valid VOO numbers
  16. Submit 3 account with MBUSA template
  17. Wrap Idle under 30% for the week
  18. Complete all follow ups with the week (min 4 follow-ups)
  19. Reached out to Dlr 3x
  20. Bring FL account current for PCA processing
  21. De-escalate a call
  22. Resolve on an account for pending funding items.
  23. Upload extensions on 5 accounts
  24. 1 Kudos Calls