Select acustomer’sIntent insalesforce on5 accountsSubmit 3account withMBUSAtemplateQueueaccount tocollectionsprior to -50Notate 5accountswith thecode VCISFComplete allfollow upswith theweek (min 4follow-ups)Have noWPR’Sfor theweekResolvepast matfor 5accountsSubmit 5accounts tobe queued tocollectionsEmaileda DRMNotate 3accountswith MBUSAapprovalObtain 5valid VOOnumbersBring FLaccountcurrent forPCAprocessingResolve onan accountfor pendingfundingitems.Called a total(ib/ ob) 70calls for thedayResolveaccountbefore itreachesmaturitySkip traceon 3accountsWrap Idleunder30% forthe weekReachedout to Dlr3xFree!Uploadextensionson 5accounts1KudosCallsAverage 10calls perhours for theentire weekSend PCA’sto the SMEnbox(min 3)De-escalatea callSelect acustomer’sIntent insalesforce on5 accountsSubmit 3account withMBUSAtemplateQueueaccount tocollectionsprior to -50Notate 5accountswith thecode VCISFComplete allfollow upswith theweek (min 4follow-ups)Have noWPR’Sfor theweekResolvepast matfor 5accountsSubmit 5accounts tobe queued tocollectionsEmaileda DRMNotate 3accountswith MBUSAapprovalObtain 5valid VOOnumbersBring FLaccountcurrent forPCAprocessingResolve onan accountfor pendingfundingitems.Called a total(ib/ ob) 70calls for thedayResolveaccountbefore itreachesmaturitySkip traceon 3accountsWrap Idleunder30% forthe weekReachedout to Dlr3xFree!Uploadextensionson 5accounts1KudosCallsAverage 10calls perhours for theentire weekSend PCA’sto the SMEnbox(min 3)De-escalatea call

Pre-Term Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Select a customer’s Intent in salesforce on 5 accounts
  2. Submit 3 account with MBUSA template
  3. Queue account to collections prior to -50
  4. Notate 5 accounts with the code VCISF
  5. Complete all follow ups with the week (min 4 follow-ups)
  6. Have no WPR’S for the week
  7. Resolve past mat for 5 accounts
  8. Submit 5 accounts to be queued to collections
  9. Emailed a DRM
  10. Notate 3 accounts with MBUSA approval
  11. Obtain 5 valid VOO numbers
  12. Bring FL account current for PCA processing
  13. Resolve on an account for pending funding items.
  14. Called a total (ib/ ob) 70 calls for the day
  15. Resolve account before it reaches maturity
  16. Skip trace on 3 accounts
  17. Wrap Idle under 30% for the week
  18. Reached out to Dlr 3x
  19. Free!
  20. Upload extensions on 5 accounts
  21. 1 Kudos Calls
  22. Average 10 calls per hours for the entire week
  23. Send PCA’s to the SME nbox(min 3)
  24. De-escalate a call