add a"red"vehicleemailPHAinfoused yourguidelines!!offerpaperlessand codeHHVchangeduedatetransfertoMOOSwork afull shifttakeSONLwalk callerthroughOLSgive yourco-workera high 5!!!add EFTand codeHHVtransfer toPHA andcode HHVchangebill planto CSDDreplaced avehicle ona policyupdateeducationoroccupationissueduplicateID cardsthank NIfor beingloyalcustomeranswer a"smartie"questioncompletea policyreviewcheckyouremailVOI forlienholderofferedrentersins/codeHHV!ExplainDiamondloyaltyrewardsadvise ofrenewaldate &paymentadd a"red"vehicleemailPHAinfoused yourguidelines!!offerpaperlessand codeHHVchangeduedatetransfertoMOOSwork afull shifttakeSONLwalk callerthroughOLSgive yourco-workera high 5!!!add EFTand codeHHVtransfer toPHA andcode HHVchangebill planto CSDDreplaced avehicle ona policyupdateeducationoroccupationissueduplicateID cardsthank NIfor beingloyalcustomeranswer a"smartie"questioncompletea policyreviewcheckyouremailVOI forlienholderofferedrentersins/codeHHV!ExplainDiamondloyaltyrewardsadvise ofrenewaldate &payment

week 1/27-2/2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. add a "red" vehicle
  2. email PHA info
  3. used your guidelines!!
  4. offer paperless and code HHV
  5. change due date
  6. transfer to MOOS
  7. work a full shift
  8. take SONL
  9. walk caller through OLS
  10. give your co-worker a high 5!!!
  11. add EFT and code HHV
  12. transfer to PHA and code HHV
  13. change bill plan to CSDD
  14. replaced a vehicle on a policy
  15. update education or occupation
  16. issue duplicate ID cards
  17. thank NI for being loyal customer
  18. answer a "smartie" question
  19. complete a policy review
  20. check your email
  21. VOI for lienholder
  22. offered renters ins/code HHV!
  23. Explain Diamond loyalty rewards
  24. advise of renewal date & payment