thank NIfor beingloyalcustomeradd a"red"vehicleused yourguidelines!!transfertoMOOSupdateeducationoroccupationreplaced avehicle ona policyadd EFTand codeHHVchangeduedateofferpaperlessand codeHHVwork afull shiftcheckyouremailcompletea policyreviewofferedrentersins/codeHHV!give yourco-workera high 5!!!transfer toPHA andcode HHVemailPHAinfotakeSONLadvise ofrenewaldate &paymentwalk callerthroughOLSanswer a"smartie"questionchangebill planto CSDDVOI forlienholderissueduplicateID cardsExplainDiamondloyaltyrewardsthank NIfor beingloyalcustomeradd a"red"vehicleused yourguidelines!!transfertoMOOSupdateeducationoroccupationreplaced avehicle ona policyadd EFTand codeHHVchangeduedateofferpaperlessand codeHHVwork afull shiftcheckyouremailcompletea policyreviewofferedrentersins/codeHHV!give yourco-workera high 5!!!transfer toPHA andcode HHVemailPHAinfotakeSONLadvise ofrenewaldate &paymentwalk callerthroughOLSanswer a"smartie"questionchangebill planto CSDDVOI forlienholderissueduplicateID cardsExplainDiamondloyaltyrewards

week 1/27-2/2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. thank NI for being loyal customer
  2. add a "red" vehicle
  3. used your guidelines!!
  4. transfer to MOOS
  5. update education or occupation
  6. replaced a vehicle on a policy
  7. add EFT and code HHV
  8. change due date
  9. offer paperless and code HHV
  10. work a full shift
  11. check your email
  12. complete a policy review
  13. offered renters ins/code HHV!
  14. give your co-worker a high 5!!!
  15. transfer to PHA and code HHV
  16. email PHA info
  17. take SONL
  18. advise of renewal date & payment
  19. walk caller through OLS
  20. answer a "smartie" question
  21. change bill plan to CSDD
  22. VOI for lienholder
  23. issue duplicate ID cards
  24. Explain Diamond loyalty rewards