work afull shiftadd a"red"vehicleemailPHAinfoupdateeducationoroccupationcheckyouremailchangeduedatereplaced avehicle ona policyExplainDiamondloyaltyrewardsadd EFTand codeHHVanswer a"smartie"questionVOI forlienholderofferedrentersins/codeHHV!give yourco-workera high 5!!!takeSONLchangebill planto CSDDused yourguidelines!!transfer toPHA andcode HHVissueduplicateID cardstransfertoMOOSadvise ofrenewaldate &paymentcompletea policyreviewwalk callerthroughOLSthank NIfor beingloyalcustomerofferpaperlessand codeHHVwork afull shiftadd a"red"vehicleemailPHAinfoupdateeducationoroccupationcheckyouremailchangeduedatereplaced avehicle ona policyExplainDiamondloyaltyrewardsadd EFTand codeHHVanswer a"smartie"questionVOI forlienholderofferedrentersins/codeHHV!give yourco-workera high 5!!!takeSONLchangebill planto CSDDused yourguidelines!!transfer toPHA andcode HHVissueduplicateID cardstransfertoMOOSadvise ofrenewaldate &paymentcompletea policyreviewwalk callerthroughOLSthank NIfor beingloyalcustomerofferpaperlessand codeHHV

week 1/27-2/2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. work a full shift
  2. add a "red" vehicle
  3. email PHA info
  4. update education or occupation
  5. check your email
  6. change due date
  7. replaced a vehicle on a policy
  8. Explain Diamond loyalty rewards
  9. add EFT and code HHV
  10. answer a "smartie" question
  11. VOI for lienholder
  12. offered renters ins/code HHV!
  13. give your co-worker a high 5!!!
  14. take SONL
  15. change bill plan to CSDD
  16. used your guidelines!!
  17. transfer to PHA and code HHV
  18. issue duplicate ID cards
  19. transfer to MOOS
  20. advise of renewal date & payment
  21. complete a policy review
  22. walk caller through OLS
  23. thank NI for being loyal customer
  24. offer paperless and code HHV