emailPHAinfothank NIfor beingloyalcustomeradd EFTand codeHHVofferpaperlessand codeHHVadd a"red"vehicletransfer toPHA andcode HHVcompletea policyreviewissueduplicateID cardstakeSONLwalk callerthroughOLScheckyouremailtransfertoMOOSadvise ofrenewaldate &paymentchangebill planto CSDDgive yourco-workera high 5!!!updateeducationoroccupationchangeduedateanswer a"smartie"questionofferedrentersins/codeHHV!work afull shiftExplainDiamondloyaltyrewardsVOI forlienholderused yourguidelines!!replaced avehicle ona policyemailPHAinfothank NIfor beingloyalcustomeradd EFTand codeHHVofferpaperlessand codeHHVadd a"red"vehicletransfer toPHA andcode HHVcompletea policyreviewissueduplicateID cardstakeSONLwalk callerthroughOLScheckyouremailtransfertoMOOSadvise ofrenewaldate &paymentchangebill planto CSDDgive yourco-workera high 5!!!updateeducationoroccupationchangeduedateanswer a"smartie"questionofferedrentersins/codeHHV!work afull shiftExplainDiamondloyaltyrewardsVOI forlienholderused yourguidelines!!replaced avehicle ona policy

week 1/27-2/2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. email PHA info
  2. thank NI for being loyal customer
  3. add EFT and code HHV
  4. offer paperless and code HHV
  5. add a "red" vehicle
  6. transfer to PHA and code HHV
  7. complete a policy review
  8. issue duplicate ID cards
  9. take SONL
  10. walk caller through OLS
  11. check your email
  12. transfer to MOOS
  13. advise of renewal date & payment
  14. change bill plan to CSDD
  15. give your co-worker a high 5!!!
  16. update education or occupation
  17. change due date
  18. answer a "smartie" question
  19. offered renters ins/code HHV!
  20. work a full shift
  21. Explain Diamond loyalty rewards
  22. VOI for lienholder
  23. used your guidelines!!
  24. replaced a vehicle on a policy