walk callerthroughOLScheckyouremailcompletea policyreviewemailPHAinfoissueduplicateID cardsthank NIfor beingloyalcustomerused yourguidelines!!takeSONLtransfer toPHA andcode HHVofferedrentersins/codeHHV!answer a"smartie"questionupdateeducationoroccupationchangeduedatetransfertoMOOSadvise ofrenewaldate &paymentreplaced avehicle ona policyVOI forlienholderExplainDiamondloyaltyrewardswork afull shiftchangebill planto CSDDadd a"red"vehiclegive yourco-workera high 5!!!add EFTand codeHHVofferpaperlessand codeHHVwalk callerthroughOLScheckyouremailcompletea policyreviewemailPHAinfoissueduplicateID cardsthank NIfor beingloyalcustomerused yourguidelines!!takeSONLtransfer toPHA andcode HHVofferedrentersins/codeHHV!answer a"smartie"questionupdateeducationoroccupationchangeduedatetransfertoMOOSadvise ofrenewaldate &paymentreplaced avehicle ona policyVOI forlienholderExplainDiamondloyaltyrewardswork afull shiftchangebill planto CSDDadd a"red"vehiclegive yourco-workera high 5!!!add EFTand codeHHVofferpaperlessand codeHHV

week 1/27-2/2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. walk caller through OLS
  2. check your email
  3. complete a policy review
  4. email PHA info
  5. issue duplicate ID cards
  6. thank NI for being loyal customer
  7. used your guidelines!!
  8. take SONL
  9. transfer to PHA and code HHV
  10. offered renters ins/code HHV!
  11. answer a "smartie" question
  12. update education or occupation
  13. change due date
  14. transfer to MOOS
  15. advise of renewal date & payment
  16. replaced a vehicle on a policy
  17. VOI for lienholder
  18. Explain Diamond loyalty rewards
  19. work a full shift
  20. change bill plan to CSDD
  21. add a "red" vehicle
  22. give your co-worker a high 5!!!
  23. add EFT and code HHV
  24. offer paperless and code HHV