used yourguidelines!!transfertoMOOSemailPHAinfotransfer toPHA andcode HHVadvise ofrenewaldate &paymentwork afull shiftwalk callerthroughOLSofferedrentersins/codeHHV!thank NIfor beingloyalcustomerreplaced avehicle ona policygive yourco-workera high 5!!!completea policyreviewanswer a"smartie"questionchangeduedateupdateeducationoroccupationofferpaperlessand codeHHVExplainDiamondloyaltyrewardschangebill planto CSDDVOI forlienholderissueduplicateID cardscheckyouremailadd EFTand codeHHVtakeSONLadd a"red"vehicleused yourguidelines!!transfertoMOOSemailPHAinfotransfer toPHA andcode HHVadvise ofrenewaldate &paymentwork afull shiftwalk callerthroughOLSofferedrentersins/codeHHV!thank NIfor beingloyalcustomerreplaced avehicle ona policygive yourco-workera high 5!!!completea policyreviewanswer a"smartie"questionchangeduedateupdateeducationoroccupationofferpaperlessand codeHHVExplainDiamondloyaltyrewardschangebill planto CSDDVOI forlienholderissueduplicateID cardscheckyouremailadd EFTand codeHHVtakeSONLadd a"red"vehicle

week 1/27-2/2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. used your guidelines!!
  2. transfer to MOOS
  3. email PHA info
  4. transfer to PHA and code HHV
  5. advise of renewal date & payment
  6. work a full shift
  7. walk caller through OLS
  8. offered renters ins/code HHV!
  9. thank NI for being loyal customer
  10. replaced a vehicle on a policy
  11. give your co-worker a high 5!!!
  12. complete a policy review
  13. answer a "smartie" question
  14. change due date
  15. update education or occupation
  16. offer paperless and code HHV
  17. Explain Diamond loyalty rewards
  18. change bill plan to CSDD
  19. VOI for lienholder
  20. issue duplicate ID cards
  21. check your email
  22. add EFT and code HHV
  23. take SONL
  24. add a "red" vehicle