ExplainDiamondloyaltyrewardsthank NIfor beingloyalcustomeradd a"red"vehiclecompletea policyreviewofferpaperlessand codeHHVcheckyouremailwork afull shiftused yourguidelines!!replaced avehicle ona policyupdateeducationoroccupationadd EFTand codeHHVwalk callerthroughOLStransfer toPHA andcode HHVtakeSONLanswer a"smartie"questionVOI forlienholdergive yourco-workera high 5!!!transfertoMOOSadvise ofrenewaldate &paymentofferedrentersins/codeHHV!issueduplicateID cardsemailPHAinfochangebill planto CSDDchangeduedateExplainDiamondloyaltyrewardsthank NIfor beingloyalcustomeradd a"red"vehiclecompletea policyreviewofferpaperlessand codeHHVcheckyouremailwork afull shiftused yourguidelines!!replaced avehicle ona policyupdateeducationoroccupationadd EFTand codeHHVwalk callerthroughOLStransfer toPHA andcode HHVtakeSONLanswer a"smartie"questionVOI forlienholdergive yourco-workera high 5!!!transfertoMOOSadvise ofrenewaldate &paymentofferedrentersins/codeHHV!issueduplicateID cardsemailPHAinfochangebill planto CSDDchangeduedate

week 1/27-2/2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain Diamond loyalty rewards
  2. thank NI for being loyal customer
  3. add a "red" vehicle
  4. complete a policy review
  5. offer paperless and code HHV
  6. check your email
  7. work a full shift
  8. used your guidelines!!
  9. replaced a vehicle on a policy
  10. update education or occupation
  11. add EFT and code HHV
  12. walk caller through OLS
  13. transfer to PHA and code HHV
  14. take SONL
  15. answer a "smartie" question
  16. VOI for lienholder
  17. give your co-worker a high 5!!!
  18. transfer to MOOS
  19. advise of renewal date & payment
  20. offered renters ins/code HHV!
  21. issue duplicate ID cards
  22. email PHA info
  23. change bill plan to CSDD
  24. change due date