give yourco-workera high 5!!!updateeducationoroccupationchangeduedatewalk callerthroughOLSadvise ofrenewaldate &paymentwork afull shiftemailPHAinfoVOI forlienholderofferpaperlessand codeHHVcheckyouremailadd EFTand codeHHVthank NIfor beingloyalcustomerofferedrentersins/codeHHV!transfer toPHA andcode HHVcompletea policyreviewreplaced avehicle ona policytakeSONLtransfertoMOOSExplainDiamondloyaltyrewardsadd a"red"vehicleissueduplicateID cardschangebill planto CSDDanswer a"smartie"questionused yourguidelines!!give yourco-workera high 5!!!updateeducationoroccupationchangeduedatewalk callerthroughOLSadvise ofrenewaldate &paymentwork afull shiftemailPHAinfoVOI forlienholderofferpaperlessand codeHHVcheckyouremailadd EFTand codeHHVthank NIfor beingloyalcustomerofferedrentersins/codeHHV!transfer toPHA andcode HHVcompletea policyreviewreplaced avehicle ona policytakeSONLtransfertoMOOSExplainDiamondloyaltyrewardsadd a"red"vehicleissueduplicateID cardschangebill planto CSDDanswer a"smartie"questionused yourguidelines!!

week 1/27-2/2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. give your co-worker a high 5!!!
  2. update education or occupation
  3. change due date
  4. walk caller through OLS
  5. advise of renewal date & payment
  6. work a full shift
  7. email PHA info
  8. VOI for lienholder
  9. offer paperless and code HHV
  10. check your email
  11. add EFT and code HHV
  12. thank NI for being loyal customer
  13. offered renters ins/code HHV!
  14. transfer to PHA and code HHV
  15. complete a policy review
  16. replaced a vehicle on a policy
  17. take SONL
  18. transfer to MOOS
  19. Explain Diamond loyalty rewards
  20. add a "red" vehicle
  21. issue duplicate ID cards
  22. change bill plan to CSDD
  23. answer a "smartie" question
  24. used your guidelines!!