answer a"smartie"questioncheckyouremailtakeSONLused yourguidelines!!work afull shiftreplaced avehicle ona policyVOI forlienholderthank NIfor beingloyalcustomerwalk callerthroughOLStransfertoMOOSExplainDiamondloyaltyrewardsadd a"red"vehiclechangebill planto CSDDissueduplicateID cardstransfer toPHA andcode HHVadd EFTand codeHHVgive yourco-workera high 5!!!offerpaperlessand codeHHVcompletea policyreviewchangeduedateofferedrentersins/codeHHV!advise ofrenewaldate &paymentemailPHAinfoupdateeducationoroccupationanswer a"smartie"questioncheckyouremailtakeSONLused yourguidelines!!work afull shiftreplaced avehicle ona policyVOI forlienholderthank NIfor beingloyalcustomerwalk callerthroughOLStransfertoMOOSExplainDiamondloyaltyrewardsadd a"red"vehiclechangebill planto CSDDissueduplicateID cardstransfer toPHA andcode HHVadd EFTand codeHHVgive yourco-workera high 5!!!offerpaperlessand codeHHVcompletea policyreviewchangeduedateofferedrentersins/codeHHV!advise ofrenewaldate &paymentemailPHAinfoupdateeducationoroccupation

week 1/27-2/2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. answer a "smartie" question
  2. check your email
  3. take SONL
  4. used your guidelines!!
  5. work a full shift
  6. replaced a vehicle on a policy
  7. VOI for lienholder
  8. thank NI for being loyal customer
  9. walk caller through OLS
  10. transfer to MOOS
  11. Explain Diamond loyalty rewards
  12. add a "red" vehicle
  13. change bill plan to CSDD
  14. issue duplicate ID cards
  15. transfer to PHA and code HHV
  16. add EFT and code HHV
  17. give your co-worker a high 5!!!
  18. offer paperless and code HHV
  19. complete a policy review
  20. change due date
  21. offered renters ins/code HHV!
  22. advise of renewal date & payment
  23. email PHA info
  24. update education or occupation