used yourguidelines!!replaced avehicle ona policyadd a"red"vehicleofferpaperlessand codeHHVchangeduedateVOI forlienholderanswer a"smartie"questiontakeSONLchangebill planto CSDDwalk callerthroughOLSemailPHAinfoofferedrentersins/codeHHV!transfer toPHA andcode HHVtransfertoMOOSadd EFTand codeHHVcheckyouremailwork afull shiftadvise ofrenewaldate &paymentcompletea policyreviewgive yourco-workera high 5!!!updateeducationoroccupationExplainDiamondloyaltyrewardsthank NIfor beingloyalcustomerissueduplicateID cardsused yourguidelines!!replaced avehicle ona policyadd a"red"vehicleofferpaperlessand codeHHVchangeduedateVOI forlienholderanswer a"smartie"questiontakeSONLchangebill planto CSDDwalk callerthroughOLSemailPHAinfoofferedrentersins/codeHHV!transfer toPHA andcode HHVtransfertoMOOSadd EFTand codeHHVcheckyouremailwork afull shiftadvise ofrenewaldate &paymentcompletea policyreviewgive yourco-workera high 5!!!updateeducationoroccupationExplainDiamondloyaltyrewardsthank NIfor beingloyalcustomerissueduplicateID cards

week 1/27-2/2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. used your guidelines!!
  2. replaced a vehicle on a policy
  3. add a "red" vehicle
  4. offer paperless and code HHV
  5. change due date
  6. VOI for lienholder
  7. answer a "smartie" question
  8. take SONL
  9. change bill plan to CSDD
  10. walk caller through OLS
  11. email PHA info
  12. offered renters ins/code HHV!
  13. transfer to PHA and code HHV
  14. transfer to MOOS
  15. add EFT and code HHV
  16. check your email
  17. work a full shift
  18. advise of renewal date & payment
  19. complete a policy review
  20. give your co-worker a high 5!!!
  21. update education or occupation
  22. Explain Diamond loyalty rewards
  23. thank NI for being loyal customer
  24. issue duplicate ID cards