walk callerthroughOLSthank NIfor beingloyalcustomerreplaced avehicle ona policyanswer a"smartie"questioncheckyouremailadd EFTand codeHHVchangeduedateadvise ofrenewaldate &paymentadd a"red"vehicleused yourguidelines!!issueduplicateID cardsupdateeducationoroccupationtransfer toPHA andcode HHVofferedrentersins/codeHHV!give yourco-workera high 5!!!offerpaperlessand codeHHVemailPHAinfowork afull shifttakeSONLcompletea policyreviewtransfertoMOOSVOI forlienholderchangebill planto CSDDExplainDiamondloyaltyrewardswalk callerthroughOLSthank NIfor beingloyalcustomerreplaced avehicle ona policyanswer a"smartie"questioncheckyouremailadd EFTand codeHHVchangeduedateadvise ofrenewaldate &paymentadd a"red"vehicleused yourguidelines!!issueduplicateID cardsupdateeducationoroccupationtransfer toPHA andcode HHVofferedrentersins/codeHHV!give yourco-workera high 5!!!offerpaperlessand codeHHVemailPHAinfowork afull shifttakeSONLcompletea policyreviewtransfertoMOOSVOI forlienholderchangebill planto CSDDExplainDiamondloyaltyrewards

week 1/27-2/2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. walk caller through OLS
  2. thank NI for being loyal customer
  3. replaced a vehicle on a policy
  4. answer a "smartie" question
  5. check your email
  6. add EFT and code HHV
  7. change due date
  8. advise of renewal date & payment
  9. add a "red" vehicle
  10. used your guidelines!!
  11. issue duplicate ID cards
  12. update education or occupation
  13. transfer to PHA and code HHV
  14. offered renters ins/code HHV!
  15. give your co-worker a high 5!!!
  16. offer paperless and code HHV
  17. email PHA info
  18. work a full shift
  19. take SONL
  20. complete a policy review
  21. transfer to MOOS
  22. VOI for lienholder
  23. change bill plan to CSDD
  24. Explain Diamond loyalty rewards