(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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De-escalate a call
1 Kudos Calls
Emailed a DRM
Reached out to Dlr 3x
Wrap Idle under 30% for the week
Called a total (ib/ ob) 70 calls for the day
Notate 3 accounts with MBUSA approval
Obtain 5 valid VOO numbers
Resolve past mat for 5 accounts
Resolve account before it reaches maturity
Complete all follow ups within the week (min 4 follow-ups)
Notate 5 accounts with the code VCISF
Queued 5 accounts to Coll
Send 3 PCA to SME Inbox
Upload extensions on 5 accounts
Resolve 2 account for pending funding items.
Bring FL account current for PCA processing
Average 10 calls per hours for the entire week
Skip trace on 3 accounts
Have no WPR’S for the week
Select a customer’s Intent in salesforce on 5 accounts
