(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Average 10 calls per hours for the entire week
Queue account to collections prior to -50
Bring FL account current for PCA processing
Resolve 2 account for pending funding items.
Send 3 PCA to SME Inbox
De-escalate a call
Resolve past mat for 5 accounts
Wrap Idle under 30% for the week
Notate 5 accounts with the code VCISF
Reached out to Dlr 3x
Have no WPR’S for the week
Select a customer’s Intent in salesforce on 5 accounts
Obtain 5 valid VOO numbers
Notate 3 accounts with MBUSA approval
1 Kudos Calls
Queued 5 accounts to Coll
Called a total (ib/ ob) 70 calls for the day
Submit 5 accounts to be queued to collections
Skip trace on 3 accounts
Resolve account before it reaches maturity
Emailed a DRM
Upload extensions on 5 accounts
Submit 2 account with MBUSA template
Complete all follow ups within the week (min 4 follow-ups)
