Tier 1complaintSubmitPI case RequestIDimageSubmitS&DAgenthelpdeskCloseAccountRapidrescoreAdd/DeleteAURTARequestdue datechange 26 dayOTBhold UpdateaddressPCOcallCallBOAManualclipReleaseOTB BalanceTransferRedeemrewards PaymentrefundE-clipFeewaiverProcessLSRPPasswordresetPay byphoneTier 1complaintSubmitPI case RequestIDimageSubmitS&DAgenthelpdeskCloseAccountRapidrescoreAdd/DeleteAURTARequestdue datechange 26 dayOTBhold UpdateaddressPCOcallCallBOAManualclipReleaseOTB BalanceTransferRedeemrewards PaymentrefundE-clipFeewaiverProcessLSRPPasswordresetPay byphone

Let's take a call! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tier 1 complaint
  2. Submit PI case
  3. Request ID image
  4. Submit S&D
  5. Agent helpdesk
  6. Close Account
  7. Rapid rescore
  8. Add/ Delete AU
  9. RTA
  10. Request due date change
  11. 26 day OTB hold
  12. Update address
  13. PCO call
  14. Call BOA
  15. Manual clip
  16. Release OTB
  17. Balance Transfer
  18. Redeem rewards
  19. Payment refund
  20. E-clip
  21. Fee waiver
  22. Process LSRP
  23. Password reset
  24. Pay by phone