IDK1099-REmeraldProductInquiriesOnlineSupportSolution2013-2014No fullIVROfficeAssociatesImmediatelyassist officeassociates(877)846-1535FinancialServicesHotlineFollow upw/Officeassociate1099-INTTrueCreate acasew/OfficeAssociate52586FalseOnlywhen theOG checkis cashedImmediatelyDNASourceFiledLeaveChatincidentopenEmailAddressClientTwoIDK1099-REmeraldProductInquiriesOnlineSupportSolution2013-2014No fullIVROfficeAssociatesImmediatelyassist officeassociates(877)846-1535FinancialServicesHotlineFollow upw/Officeassociate1099-INTTrueCreate acasew/OfficeAssociate52586FalseOnlywhen theOG checkis cashedImmediatelyDNASourceFiledLeaveChatincidentopenEmailAddressClientTwo

Financial Service Hotline Training - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. IDK
  2. 1099-R
  3. Emerald Product Inquiries
  4. Online Support Solution
  5. 2013-2014
  6. No full IVR
  7. Office Associates
  8. Immediately assist office associates
  9. (877) 846-1535
  10. Financial Services Hotline
  11. Follow up w/Office associate
  12. 1099-INT
  13. True
  14. Create a case w/Office Associate
  15. 52586
  16. False
  17. Only when the OG check is cashed
  18. Immediately
  19. DNA
  20. Source Filed
  21. Leave Chat incident open
  22. Email Address
  23. Client
  24. Two