(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Resolve account before it reaches maturity
1 call resolution
Bring FL account current for PCA processing
Submit 2 MBUSA templates to the SME inbox
Obtain 5 valid VOO numbers
Complete all follow ups with the week (min 4 follow-ups)
1 Kudos Calls
Send PCA’s to the SME inbox(min 3)
Wrap Idle under 30% for the week
Called a total (ib/ ob) 60 calls for the day.
(review)
Email a DRM
(properly complete using template)
Select a customer’s Intent in salesforce on 35 accounts.(and code VCISF)
Upload extensions on 5 accounts
FREE!
Submit 5 accounts to be queued to collections
Queue account to collections prior to -50
Reached out to Dealership on 3 different accounts.
Notate 3 accounts with MBUSA approval
Resolve on an account for pending funding items.
De-escalate a call when a SUPR is has been requested.