(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Upload extensions on 5 accounts
Resolve past mat for 5 accounts
Email a DRM
(properly complete using template)
Submit 5 accounts to be queued to collections
Resolve on an account for pending funding items.
Send PCA’s to the SME inbox(min 3)
Average 12 calls per hours for the entire week.
Skip trace on 3 accounts
Obtain 5 valid VOO numbers
Reached out to Dealership on 3 different accounts.
Select a customer’s Intent in salesforce on 35 accounts.(and code VCISF)
Submit 2 MBUSA templates to the SME inbox
Complete all follow ups with the week (min 4 follow-ups)
Notate 3 accounts with MBUSA approval
1 call resolution
FREE!
Resolve account before it reaches maturity
Bring FL account current for PCA processing
Queue account to collections prior to -50
De-escalate a call when a SUPR is has been requested.
Wrap Idle under 30% for the week
Called a total (ib/ ob) 60 calls for the day.
(review)
