(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Skip trace on 3 accounts
Notate 3 accounts with MBUSA approval
Send PCA’s to the SME inbox(min 3)
Queue account to collections prior to -50
Average 12 calls per hours for the entire week.
Bring FL account current for PCA processing
Submit 5 accounts to be queued to collections
Submit 2 MBUSA templates to the SME inbox
Reached out to Dealership on 3 different accounts.
Obtain 5 valid VOO numbers
Wrap Idle under 30% for the week
1 call resolution
1 Kudos Calls
Notate 15 accounts with VCISF
FREE!
Select a customer’s Intent in salesforce on 35 accounts.(and code VCISF)
Resolve past mat for 5 accounts
Upload extensions on 5 accounts
Called a total (ib/ ob) 60 calls for the day.
(review)
De-escalate a call when a SUPR is has been requested.
Complete all follow ups with the week (min 4 follow-ups)
