De-escalatea call when aSUPR is hasbeenrequested.Submit 2MBUSAtemplates tothe SMEinboxFREE!Called a total(ib/ ob) 60calls for theday.(review) Select acustomer’s Intentin salesforce on 35accounts.(andcode VCISF)Notate 15accountswithVCISFEmail a DRM(properlycompleteusingtemplate) Reached outtoDealershipon 3 differentaccounts.1 callresolutionWrap Idleunder30% forthe weekBring FLaccountcurrent forPCAprocessingComplete allfollow upswith theweek (min 4follow-ups)Submit 5accounts tobe queued tocollections1KudosCallsResolvepast matfor 5accountsSkip traceon 3accountsResolve onan accountfor pendingfundingitems.Send PCA’sto the SMEinbox(min 3)Notate 3accountswith MBUSAapprovalAverage 12calls perhours for theentire week.Resolveaccountbefore itreachesmaturityUploadextensionson 5accountsObtain 5valid VOOnumbersQueueaccount tocollectionsprior to -50De-escalatea call when aSUPR is hasbeenrequested.Submit 2MBUSAtemplates tothe SMEinboxFREE!Called a total(ib/ ob) 60calls for theday.(review) Select acustomer’s Intentin salesforce on 35accounts.(andcode VCISF)Notate 15accountswithVCISFEmail a DRM(properlycompleteusingtemplate) Reached outtoDealershipon 3 differentaccounts.1 callresolutionWrap Idleunder30% forthe weekBring FLaccountcurrent forPCAprocessingComplete allfollow upswith theweek (min 4follow-ups)Submit 5accounts tobe queued tocollections1KudosCallsResolvepast matfor 5accountsSkip traceon 3accountsResolve onan accountfor pendingfundingitems.Send PCA’sto the SMEinbox(min 3)Notate 3accountswith MBUSAapprovalAverage 12calls perhours for theentire week.Resolveaccountbefore itreachesmaturityUploadextensionson 5accountsObtain 5valid VOOnumbersQueueaccount tocollectionsprior to -50

Remarketing BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalate a call when a SUPR is has been requested.
  2. Submit 2 MBUSA templates to the SME inbox
  3. FREE!
  4. Called a total (ib/ ob) 60 calls for the day. (review)
  5. Select a customer’s Intent in salesforce on 35 accounts.(and code VCISF)
  6. Notate 15 accounts with VCISF
  7. Email a DRM (properly complete using template)
  8. Reached out to Dealership on 3 different accounts.
  9. 1 call resolution
  10. Wrap Idle under 30% for the week
  11. Bring FL account current for PCA processing
  12. Complete all follow ups with the week (min 4 follow-ups)
  13. Submit 5 accounts to be queued to collections
  14. 1 Kudos Calls
  15. Resolve past mat for 5 accounts
  16. Skip trace on 3 accounts
  17. Resolve on an account for pending funding items.
  18. Send PCA’s to the SME inbox(min 3)
  19. Notate 3 accounts with MBUSA approval
  20. Average 12 calls per hours for the entire week.
  21. Resolve account before it reaches maturity
  22. Upload extensions on 5 accounts
  23. Obtain 5 valid VOO numbers
  24. Queue account to collections prior to -50