(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Called a total (ib/ ob) 60 calls for the day.
(review)
Email a DRM
(properly complete using template)
Average 12 calls per hours for the entire week.
Complete all follow ups with the week (min 4 follow-ups)
1 call resolution
FREE!
Resolve on an account for pending funding items.
Reached out to Dealership on 3 different accounts.
De-escalate a call when a SUPR is has been requested.
Wrap Idle under 30% for the week
Submit 5 accounts to be queued to collections
Send PCA’s to the SME inbox(min 3)
Obtain 5 valid VOO numbers
Submit 2 MBUSA templates to the SME inbox
Notate 15 accounts with VCISF
Queue account to collections prior to -50
Notate 3 accounts with MBUSA approval
Skip trace on 3 accounts
1 Kudos Calls
Resolve past mat for 5 accounts
Bring FL account current for PCA processing
Resolve account before it reaches maturity
Upload extensions on 5 accounts
Select a customer’s Intent in salesforce on 35 accounts.(and code VCISF)
