(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Queue account to collections prior to -50
1 call resolution
1 Kudos Calls
Called a total (ib/ ob) 60 calls for the day.
(review)
Obtain 5 valid VOO numbers
Submit 2 MBUSA templates to the SME inbox
Send PCA’s to the SME inbox(min 3)
Resolve account before it reaches maturity
Average 12 calls per hours for the entire week.
Reached out to Dealership on 3 different accounts.
Complete all follow ups with the week (min 4 follow-ups)
De-escalate a call when a SUPR is has been requested.
Upload extensions on 5 accounts
Resolve past mat for 5 accounts
Wrap Idle under 30% for the week
Email a DRM
(properly complete using template)
Resolve on an account for pending funding items.
Skip trace on 3 accounts
Notate 3 accounts with MBUSA approval
Select a customer’s Intent in salesforce on 35 accounts.(and code VCISF)
