(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Notate 3 accounts with MBUSA approval
1 call resolution
Send PCA’s to the SME inbox(min 3)
Resolve past mat for 5 accounts
Called a total (ib/ ob) 60 calls for the day.
(review)
Wrap Idle under 30% for the week
Resolve account before it reaches maturity
De-escalate a call when a SUPR is has been requested.
1 Kudos Calls
Select a customer’s Intent in salesforce on 35 accounts.(and code VCISF)
Bring FL account current for PCA processing
Resolve on an account for pending funding items.
Submit 2 MBUSA templates to the SME inbox
Complete all follow ups with the week (min 4 follow-ups)
Skip trace on 3 accounts
Email a DRM
(properly complete using template)
Average 12 calls per hours for the entire week.
Queue account to collections prior to -50
Submit 5 accounts to be queued to collections
Notate 15 accounts with VCISF
FREE!
Upload extensions on 5 accounts
Reached out to Dealership on 3 different accounts.
