Called to pay OOP ONLY Forward to Estimate Line Call Dropped Patient is hard of hearing Patient says Merry Christmas/Happy Holidays Take Payment over $1000.00 FC Escalation Pre-Reg 2fer account Scheduling Request Receive Compliment TV is Too Loud Voicemail Full Patient states call showed up as "SPAM" Split Payment Method Patient states will register onsite Dog Barking No HIPAA Info on file Loud Kiddos/Crying Baby Call from an Insurance Company Take payment over $500.00 Interpreter Needed HPS Link Requested Auth Question Patient/Caller is Driving Called to pay OOP ONLY Forward to Estimate Line Call Dropped Patient is hard of hearing Patient says Merry Christmas/Happy Holidays Take Payment over $1000.00 FC Escalation Pre-Reg 2fer account Scheduling Request Receive Compliment TV is Too Loud Voicemail Full Patient states call showed up as "SPAM" Split Payment Method Patient states will register onsite Dog Barking No HIPAA Info on file Loud Kiddos/Crying Baby Call from an Insurance Company Take payment over $500.00 Interpreter Needed HPS Link Requested Auth Question Patient/Caller is Driving
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Called to pay OOP ONLY
I-Forward to Estimate Line
N-Call Dropped
O-Patient is hard of hearing
O-Patient says Merry Christmas/Happy Holidays
I-Take Payment over $1000.00
G-FC Escalation
G-Pre-Reg 2fer account
O-Scheduling Request
B-Receive Compliment
O-TV is Too Loud
B-Voicemail Full
N-Patient states call showed up as "SPAM"
I-Split Payment Method
N-Patient states will register onsite
O-Dog Barking
I-No HIPAA Info on file
B-Loud Kiddos/Crying Baby
I-Call from an Insurance Company
G-Take payment over $500.00
B-Interpreter Needed
B-HPS Link Requested
G-Auth Question
G-Patient/Caller is Driving