At thispoint, youshould begood to go!Have awonderfulday!You havegreatLOWrates!I am sohappy topersonallytake care ofyou"RMtransferscript"Let me takecare of you &reset yourpassword foryou.We are sohappy totake careof you.What elsecan weassist youwith today?Thank youfor calling,iTransactI sincerelyapologize fortheinconvenienceIf you needanythingelse, don'thesitate tocall backThank youso much forletting mehelp you outtodayYour [RM]is sowonderful!How canwe makethis rightfor you?It is mypleasure"RM Transferfollow-upemail tosend"Thank youso verymuch!"Longtech-supportscript"SaysomethingPOSITIVEabout anemployeeProvide amerchantwith OURphonenumberIseverythingto yourliking?Howare youdoing?Thank youfor bringingthis to ourattentionWe sincerelycare aboutourmerchantsAt thispoint, youshould begood to go!Have awonderfulday!You havegreatLOWrates!I am sohappy topersonallytake care ofyou"RMtransferscript"Let me takecare of you &reset yourpassword foryou.We are sohappy totake careof you.What elsecan weassist youwith today?Thank youfor calling,iTransactI sincerelyapologize fortheinconvenienceIf you needanythingelse, don'thesitate tocall backThank youso much forletting mehelp you outtodayYour [RM]is sowonderful!How canwe makethis rightfor you?It is mypleasure"RM Transferfollow-upemail tosend"Thank youso verymuch!"Longtech-supportscript"SaysomethingPOSITIVEabout anemployeeProvide amerchantwith OURphonenumberIseverythingto yourliking?Howare youdoing?Thank youfor bringingthis to ourattentionWe sincerelycare aboutourmerchants

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. At this point, you should be good to go!
  2. Have a wonderful day!
  3. You have great LOW rates!
  4. I am so happy to personally take care of you
  5. "RM transfer script"
  6. Let me take care of you & reset your password for you.
  7. We are so happy to take care of you.
  8. What else can we assist you with today?
  9. Thank you for calling, iTransact
  10. I sincerely apologize for the inconvenience
  11. If you need anything else, don't hesitate to call back
  12. Thank you so much for letting me help you out today
  13. Your [RM] is so wonderful!
  14. How can we make this right for you?
  15. It is my pleasure
  16. "RM Transfer follow-up email to send"
  17. Thank you so very much!
  18. "Long tech-support script"
  19. Say something POSITIVE about an employee
  20. Provide a merchant with OUR phone number
  21. Is everything to your liking?
  22. How are you doing?
  23. Thank you for bringing this to our attention
  24. We sincerely care about our merchants