If you needanythingelse, don'thesitate tocall backThank youso much forletting mehelp you outtodayYou havegreatLOWrates!How canwe makethis rightfor you?Iseverythingto yourliking?I sincerelyapologize fortheinconvenienceAt thispoint, youshould begood to go!Provide amerchantwith OURphonenumber"RMtransferscript""RM Transferfollow-upemail tosend"SaysomethingPOSITIVEabout anemployeeThank youfor calling,iTransactYour [RM]is sowonderful!Let me takecare of you &reset yourpassword foryou.It is mypleasureWe sincerelycare aboutourmerchantsI am sohappy topersonallytake care ofyouThank youso verymuch!We are sohappy totake careof you."Longtech-supportscript"Howare youdoing?What elsecan weassist youwith today?Thank youfor bringingthis to ourattentionHave awonderfulday!If you needanythingelse, don'thesitate tocall backThank youso much forletting mehelp you outtodayYou havegreatLOWrates!How canwe makethis rightfor you?Iseverythingto yourliking?I sincerelyapologize fortheinconvenienceAt thispoint, youshould begood to go!Provide amerchantwith OURphonenumber"RMtransferscript""RM Transferfollow-upemail tosend"SaysomethingPOSITIVEabout anemployeeThank youfor calling,iTransactYour [RM]is sowonderful!Let me takecare of you &reset yourpassword foryou.It is mypleasureWe sincerelycare aboutourmerchantsI am sohappy topersonallytake care ofyouThank youso verymuch!We are sohappy totake careof you."Longtech-supportscript"Howare youdoing?What elsecan weassist youwith today?Thank youfor bringingthis to ourattentionHave awonderfulday!

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. If you need anything else, don't hesitate to call back
  2. Thank you so much for letting me help you out today
  3. You have great LOW rates!
  4. How can we make this right for you?
  5. Is everything to your liking?
  6. I sincerely apologize for the inconvenience
  7. At this point, you should be good to go!
  8. Provide a merchant with OUR phone number
  9. "RM transfer script"
  10. "RM Transfer follow-up email to send"
  11. Say something POSITIVE about an employee
  12. Thank you for calling, iTransact
  13. Your [RM] is so wonderful!
  14. Let me take care of you & reset your password for you.
  15. It is my pleasure
  16. We sincerely care about our merchants
  17. I am so happy to personally take care of you
  18. Thank you so very much!
  19. We are so happy to take care of you.
  20. "Long tech-support script"
  21. How are you doing?
  22. What else can we assist you with today?
  23. Thank you for bringing this to our attention
  24. Have a wonderful day!