"RM Transferfollow-upemail tosend"Howare youdoing?SaysomethingPOSITIVEabout anemployeeThank youfor bringingthis to ourattentionThank youso verymuch!It is mypleasureWe sincerelycare aboutourmerchants"Longtech-supportscript"Let me takecare of you &reset yourpassword foryou.We are sohappy totake careof you.Thank youfor calling,iTransactIf you needanythingelse, don'thesitate tocall back"RMtransferscript"Have awonderfulday!Iseverythingto yourliking?How canwe makethis rightfor you?What elsecan weassist youwith today?You havegreatLOWrates!At thispoint, youshould begood to go!Your [RM]is sowonderful!Thank youso much forletting mehelp you outtodayI am sohappy topersonallytake care ofyouProvide amerchantwith OURphonenumberI sincerelyapologize fortheinconvenience"RM Transferfollow-upemail tosend"Howare youdoing?SaysomethingPOSITIVEabout anemployeeThank youfor bringingthis to ourattentionThank youso verymuch!It is mypleasureWe sincerelycare aboutourmerchants"Longtech-supportscript"Let me takecare of you &reset yourpassword foryou.We are sohappy totake careof you.Thank youfor calling,iTransactIf you needanythingelse, don'thesitate tocall back"RMtransferscript"Have awonderfulday!Iseverythingto yourliking?How canwe makethis rightfor you?What elsecan weassist youwith today?You havegreatLOWrates!At thispoint, youshould begood to go!Your [RM]is sowonderful!Thank youso much forletting mehelp you outtodayI am sohappy topersonallytake care ofyouProvide amerchantwith OURphonenumberI sincerelyapologize fortheinconvenience

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "RM Transfer follow-up email to send"
  2. How are you doing?
  3. Say something POSITIVE about an employee
  4. Thank you for bringing this to our attention
  5. Thank you so very much!
  6. It is my pleasure
  7. We sincerely care about our merchants
  8. "Long tech-support script"
  9. Let me take care of you & reset your password for you.
  10. We are so happy to take care of you.
  11. Thank you for calling, iTransact
  12. If you need anything else, don't hesitate to call back
  13. "RM transfer script"
  14. Have a wonderful day!
  15. Is everything to your liking?
  16. How can we make this right for you?
  17. What else can we assist you with today?
  18. You have great LOW rates!
  19. At this point, you should be good to go!
  20. Your [RM] is so wonderful!
  21. Thank you so much for letting me help you out today
  22. I am so happy to personally take care of you
  23. Provide a merchant with OUR phone number
  24. I sincerely apologize for the inconvenience