"Longtech-supportscript"Thank youfor calling,iTransactThank youfor bringingthis to ourattentionWe sincerelycare aboutourmerchants"RM Transferfollow-upemail tosend"Iseverythingto yourliking?If you needanythingelse, don'thesitate tocall backProvide amerchantwith OURphonenumberIt is mypleasureYou havegreatLOWrates!SaysomethingPOSITIVEabout anemployeeThank youso much forletting mehelp you outtodayWe are sohappy totake careof you.I sincerelyapologize fortheinconvenienceLet me takecare of you &reset yourpassword foryou.At thispoint, youshould begood to go!Your [RM]is sowonderful!What elsecan weassist youwith today?Howare youdoing?"RMtransferscript"I am sohappy topersonallytake care ofyouHow canwe makethis rightfor you?Have awonderfulday!Thank youso verymuch!"Longtech-supportscript"Thank youfor calling,iTransactThank youfor bringingthis to ourattentionWe sincerelycare aboutourmerchants"RM Transferfollow-upemail tosend"Iseverythingto yourliking?If you needanythingelse, don'thesitate tocall backProvide amerchantwith OURphonenumberIt is mypleasureYou havegreatLOWrates!SaysomethingPOSITIVEabout anemployeeThank youso much forletting mehelp you outtodayWe are sohappy totake careof you.I sincerelyapologize fortheinconvenienceLet me takecare of you &reset yourpassword foryou.At thispoint, youshould begood to go!Your [RM]is sowonderful!What elsecan weassist youwith today?Howare youdoing?"RMtransferscript"I am sohappy topersonallytake care ofyouHow canwe makethis rightfor you?Have awonderfulday!Thank youso verymuch!

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Long tech-support script"
  2. Thank you for calling, iTransact
  3. Thank you for bringing this to our attention
  4. We sincerely care about our merchants
  5. "RM Transfer follow-up email to send"
  6. Is everything to your liking?
  7. If you need anything else, don't hesitate to call back
  8. Provide a merchant with OUR phone number
  9. It is my pleasure
  10. You have great LOW rates!
  11. Say something POSITIVE about an employee
  12. Thank you so much for letting me help you out today
  13. We are so happy to take care of you.
  14. I sincerely apologize for the inconvenience
  15. Let me take care of you & reset your password for you.
  16. At this point, you should be good to go!
  17. Your [RM] is so wonderful!
  18. What else can we assist you with today?
  19. How are you doing?
  20. "RM transfer script"
  21. I am so happy to personally take care of you
  22. How can we make this right for you?
  23. Have a wonderful day!
  24. Thank you so very much!