It is mypleasureWhat elsecan weassist youwith today?We are sohappy totake careof you."Longtech-supportscript"Thank youso much forletting mehelp you outtodayProvide amerchantwith OURphonenumberHave awonderfulday!Let me takecare of you &reset yourpassword foryou.Howare youdoing?Iseverythingto yourliking?Your [RM]is sowonderful!Thank youfor calling,iTransactI am sohappy topersonallytake care ofyouAt thispoint, youshould begood to go!"RMtransferscript""RM Transferfollow-upemail tosend"How canwe makethis rightfor you?Thank youfor bringingthis to ourattentionYou havegreatLOWrates!We sincerelycare aboutourmerchantsI sincerelyapologize fortheinconvenienceSaysomethingPOSITIVEabout anemployeeIf you needanythingelse, don'thesitate tocall backThank youso verymuch!It is mypleasureWhat elsecan weassist youwith today?We are sohappy totake careof you."Longtech-supportscript"Thank youso much forletting mehelp you outtodayProvide amerchantwith OURphonenumberHave awonderfulday!Let me takecare of you &reset yourpassword foryou.Howare youdoing?Iseverythingto yourliking?Your [RM]is sowonderful!Thank youfor calling,iTransactI am sohappy topersonallytake care ofyouAt thispoint, youshould begood to go!"RMtransferscript""RM Transferfollow-upemail tosend"How canwe makethis rightfor you?Thank youfor bringingthis to ourattentionYou havegreatLOWrates!We sincerelycare aboutourmerchantsI sincerelyapologize fortheinconvenienceSaysomethingPOSITIVEabout anemployeeIf you needanythingelse, don'thesitate tocall backThank youso verymuch!

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. It is my pleasure
  2. What else can we assist you with today?
  3. We are so happy to take care of you.
  4. "Long tech-support script"
  5. Thank you so much for letting me help you out today
  6. Provide a merchant with OUR phone number
  7. Have a wonderful day!
  8. Let me take care of you & reset your password for you.
  9. How are you doing?
  10. Is everything to your liking?
  11. Your [RM] is so wonderful!
  12. Thank you for calling, iTransact
  13. I am so happy to personally take care of you
  14. At this point, you should be good to go!
  15. "RM transfer script"
  16. "RM Transfer follow-up email to send"
  17. How can we make this right for you?
  18. Thank you for bringing this to our attention
  19. You have great LOW rates!
  20. We sincerely care about our merchants
  21. I sincerely apologize for the inconvenience
  22. Say something POSITIVE about an employee
  23. If you need anything else, don't hesitate to call back
  24. Thank you so very much!