We sincerelycare aboutourmerchantsThank youfor bringingthis to ourattentionThank youso much forletting mehelp you outtodayI sincerelyapologize fortheinconvenienceProvide amerchantwith OURphonenumberYour [RM]is sowonderful!Howare youdoing?We are sohappy totake careof you.If you needanythingelse, don'thesitate tocall backIseverythingto yourliking?"RM Transferfollow-upemail tosend""RMtransferscript"Have awonderfulday!I am sohappy topersonallytake care ofyouLet me takecare of you &reset yourpassword foryou.How canwe makethis rightfor you?Thank youfor calling,iTransactYou havegreatLOWrates!Thank youso verymuch!SaysomethingPOSITIVEabout anemployee"Longtech-supportscript"It is mypleasureAt thispoint, youshould begood to go!What elsecan weassist youwith today?We sincerelycare aboutourmerchantsThank youfor bringingthis to ourattentionThank youso much forletting mehelp you outtodayI sincerelyapologize fortheinconvenienceProvide amerchantwith OURphonenumberYour [RM]is sowonderful!Howare youdoing?We are sohappy totake careof you.If you needanythingelse, don'thesitate tocall backIseverythingto yourliking?"RM Transferfollow-upemail tosend""RMtransferscript"Have awonderfulday!I am sohappy topersonallytake care ofyouLet me takecare of you &reset yourpassword foryou.How canwe makethis rightfor you?Thank youfor calling,iTransactYou havegreatLOWrates!Thank youso verymuch!SaysomethingPOSITIVEabout anemployee"Longtech-supportscript"It is mypleasureAt thispoint, youshould begood to go!What elsecan weassist youwith today?

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We sincerely care about our merchants
  2. Thank you for bringing this to our attention
  3. Thank you so much for letting me help you out today
  4. I sincerely apologize for the inconvenience
  5. Provide a merchant with OUR phone number
  6. Your [RM] is so wonderful!
  7. How are you doing?
  8. We are so happy to take care of you.
  9. If you need anything else, don't hesitate to call back
  10. Is everything to your liking?
  11. "RM Transfer follow-up email to send"
  12. "RM transfer script"
  13. Have a wonderful day!
  14. I am so happy to personally take care of you
  15. Let me take care of you & reset your password for you.
  16. How can we make this right for you?
  17. Thank you for calling, iTransact
  18. You have great LOW rates!
  19. Thank you so very much!
  20. Say something POSITIVE about an employee
  21. "Long tech-support script"
  22. It is my pleasure
  23. At this point, you should be good to go!
  24. What else can we assist you with today?