I sincerelyapologize fortheinconvenienceWe are sohappy totake careof you.Let me takecare of you &reset yourpassword foryou.Thank youso much forletting mehelp you outtoday"RM Transferfollow-upemail tosend"At thispoint, youshould begood to go!Thank youso verymuch!Howare youdoing?Thank youfor calling,iTransactIf you needanythingelse, don'thesitate tocall backYou havegreatLOWrates!Thank youfor bringingthis to ourattentionHow canwe makethis rightfor you?Provide amerchantwith OURphonenumberYour [RM]is sowonderful!"Longtech-supportscript"Iseverythingto yourliking?SaysomethingPOSITIVEabout anemployeeI am sohappy topersonallytake care ofyouIt is mypleasureWhat elsecan weassist youwith today?Have awonderfulday!"RMtransferscript"We sincerelycare aboutourmerchantsI sincerelyapologize fortheinconvenienceWe are sohappy totake careof you.Let me takecare of you &reset yourpassword foryou.Thank youso much forletting mehelp you outtoday"RM Transferfollow-upemail tosend"At thispoint, youshould begood to go!Thank youso verymuch!Howare youdoing?Thank youfor calling,iTransactIf you needanythingelse, don'thesitate tocall backYou havegreatLOWrates!Thank youfor bringingthis to ourattentionHow canwe makethis rightfor you?Provide amerchantwith OURphonenumberYour [RM]is sowonderful!"Longtech-supportscript"Iseverythingto yourliking?SaysomethingPOSITIVEabout anemployeeI am sohappy topersonallytake care ofyouIt is mypleasureWhat elsecan weassist youwith today?Have awonderfulday!"RMtransferscript"We sincerelycare aboutourmerchants

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I sincerely apologize for the inconvenience
  2. We are so happy to take care of you.
  3. Let me take care of you & reset your password for you.
  4. Thank you so much for letting me help you out today
  5. "RM Transfer follow-up email to send"
  6. At this point, you should be good to go!
  7. Thank you so very much!
  8. How are you doing?
  9. Thank you for calling, iTransact
  10. If you need anything else, don't hesitate to call back
  11. You have great LOW rates!
  12. Thank you for bringing this to our attention
  13. How can we make this right for you?
  14. Provide a merchant with OUR phone number
  15. Your [RM] is so wonderful!
  16. "Long tech-support script"
  17. Is everything to your liking?
  18. Say something POSITIVE about an employee
  19. I am so happy to personally take care of you
  20. It is my pleasure
  21. What else can we assist you with today?
  22. Have a wonderful day!
  23. "RM transfer script"
  24. We sincerely care about our merchants