"RM Transferfollow-upemail tosend"We are sohappy totake careof you.Thank youso verymuch!If you needanythingelse, don'thesitate tocall backAt thispoint, youshould begood to go!Howare youdoing?You havegreatLOWrates!SaysomethingPOSITIVEabout anemployeeThank youso much forletting mehelp you outtodayLet me takecare of you &reset yourpassword foryou.How canwe makethis rightfor you?Iseverythingto yourliking?I sincerelyapologize fortheinconvenience"Longtech-supportscript"Provide amerchantwith OURphonenumberYour [RM]is sowonderful!It is mypleasureThank youfor calling,iTransact"RMtransferscript"Have awonderfulday!Thank youfor bringingthis to ourattentionWhat elsecan weassist youwith today?I am sohappy topersonallytake care ofyouWe sincerelycare aboutourmerchants"RM Transferfollow-upemail tosend"We are sohappy totake careof you.Thank youso verymuch!If you needanythingelse, don'thesitate tocall backAt thispoint, youshould begood to go!Howare youdoing?You havegreatLOWrates!SaysomethingPOSITIVEabout anemployeeThank youso much forletting mehelp you outtodayLet me takecare of you &reset yourpassword foryou.How canwe makethis rightfor you?Iseverythingto yourliking?I sincerelyapologize fortheinconvenience"Longtech-supportscript"Provide amerchantwith OURphonenumberYour [RM]is sowonderful!It is mypleasureThank youfor calling,iTransact"RMtransferscript"Have awonderfulday!Thank youfor bringingthis to ourattentionWhat elsecan weassist youwith today?I am sohappy topersonallytake care ofyouWe sincerelycare aboutourmerchants

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "RM Transfer follow-up email to send"
  2. We are so happy to take care of you.
  3. Thank you so very much!
  4. If you need anything else, don't hesitate to call back
  5. At this point, you should be good to go!
  6. How are you doing?
  7. You have great LOW rates!
  8. Say something POSITIVE about an employee
  9. Thank you so much for letting me help you out today
  10. Let me take care of you & reset your password for you.
  11. How can we make this right for you?
  12. Is everything to your liking?
  13. I sincerely apologize for the inconvenience
  14. "Long tech-support script"
  15. Provide a merchant with OUR phone number
  16. Your [RM] is so wonderful!
  17. It is my pleasure
  18. Thank you for calling, iTransact
  19. "RM transfer script"
  20. Have a wonderful day!
  21. Thank you for bringing this to our attention
  22. What else can we assist you with today?
  23. I am so happy to personally take care of you
  24. We sincerely care about our merchants