You havegreatLOWrates!I sincerelyapologize fortheinconvenience"Longtech-supportscript"Thank youfor calling,iTransactYour [RM]is sowonderful!Provide amerchantwith OURphonenumberThank youfor bringingthis to ourattentionWe sincerelycare aboutourmerchantsIseverythingto yourliking?Let me takecare of you &reset yourpassword foryou.It is mypleasureHoware youdoing?Thank youso verymuch!Have awonderfulday!"RMtransferscript""RM Transferfollow-upemail tosend"If you needanythingelse, don'thesitate tocall backSaysomethingPOSITIVEabout anemployeeI am sohappy topersonallytake care ofyouThank youso much forletting mehelp you outtodayHow canwe makethis rightfor you?At thispoint, youshould begood to go!What elsecan weassist youwith today?We are sohappy totake careof you.You havegreatLOWrates!I sincerelyapologize fortheinconvenience"Longtech-supportscript"Thank youfor calling,iTransactYour [RM]is sowonderful!Provide amerchantwith OURphonenumberThank youfor bringingthis to ourattentionWe sincerelycare aboutourmerchantsIseverythingto yourliking?Let me takecare of you &reset yourpassword foryou.It is mypleasureHoware youdoing?Thank youso verymuch!Have awonderfulday!"RMtransferscript""RM Transferfollow-upemail tosend"If you needanythingelse, don'thesitate tocall backSaysomethingPOSITIVEabout anemployeeI am sohappy topersonallytake care ofyouThank youso much forletting mehelp you outtodayHow canwe makethis rightfor you?At thispoint, youshould begood to go!What elsecan weassist youwith today?We are sohappy totake careof you.

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You have great LOW rates!
  2. I sincerely apologize for the inconvenience
  3. "Long tech-support script"
  4. Thank you for calling, iTransact
  5. Your [RM] is so wonderful!
  6. Provide a merchant with OUR phone number
  7. Thank you for bringing this to our attention
  8. We sincerely care about our merchants
  9. Is everything to your liking?
  10. Let me take care of you & reset your password for you.
  11. It is my pleasure
  12. How are you doing?
  13. Thank you so very much!
  14. Have a wonderful day!
  15. "RM transfer script"
  16. "RM Transfer follow-up email to send"
  17. If you need anything else, don't hesitate to call back
  18. Say something POSITIVE about an employee
  19. I am so happy to personally take care of you
  20. Thank you so much for letting me help you out today
  21. How can we make this right for you?
  22. At this point, you should be good to go!
  23. What else can we assist you with today?
  24. We are so happy to take care of you.