Your [RM]is sowonderful!I sincerelyapologize fortheinconvenienceYou havegreatLOWrates!Thank youso much forletting mehelp you outtoday"RM Transferfollow-upemail tosend"Thank youfor bringingthis to ourattentionProvide amerchantwith OURphonenumberHoware youdoing?I am sohappy topersonallytake care ofyouAt thispoint, youshould begood to go!Let me takecare of you &reset yourpassword foryou.Thank youso verymuch!"Longtech-supportscript"It is mypleasureHow canwe makethis rightfor you?We sincerelycare aboutourmerchantsIseverythingto yourliking?SaysomethingPOSITIVEabout anemployeeThank youfor calling,iTransactIf you needanythingelse, don'thesitate tocall backWhat elsecan weassist youwith today?"RMtransferscript"Have awonderfulday!We are sohappy totake careof you.Your [RM]is sowonderful!I sincerelyapologize fortheinconvenienceYou havegreatLOWrates!Thank youso much forletting mehelp you outtoday"RM Transferfollow-upemail tosend"Thank youfor bringingthis to ourattentionProvide amerchantwith OURphonenumberHoware youdoing?I am sohappy topersonallytake care ofyouAt thispoint, youshould begood to go!Let me takecare of you &reset yourpassword foryou.Thank youso verymuch!"Longtech-supportscript"It is mypleasureHow canwe makethis rightfor you?We sincerelycare aboutourmerchantsIseverythingto yourliking?SaysomethingPOSITIVEabout anemployeeThank youfor calling,iTransactIf you needanythingelse, don'thesitate tocall backWhat elsecan weassist youwith today?"RMtransferscript"Have awonderfulday!We are sohappy totake careof you.

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your [RM] is so wonderful!
  2. I sincerely apologize for the inconvenience
  3. You have great LOW rates!
  4. Thank you so much for letting me help you out today
  5. "RM Transfer follow-up email to send"
  6. Thank you for bringing this to our attention
  7. Provide a merchant with OUR phone number
  8. How are you doing?
  9. I am so happy to personally take care of you
  10. At this point, you should be good to go!
  11. Let me take care of you & reset your password for you.
  12. Thank you so very much!
  13. "Long tech-support script"
  14. It is my pleasure
  15. How can we make this right for you?
  16. We sincerely care about our merchants
  17. Is everything to your liking?
  18. Say something POSITIVE about an employee
  19. Thank you for calling, iTransact
  20. If you need anything else, don't hesitate to call back
  21. What else can we assist you with today?
  22. "RM transfer script"
  23. Have a wonderful day!
  24. We are so happy to take care of you.