What elsecan weassist youwith today?Provide amerchantwith OURphonenumberI sincerelyapologize fortheinconvenienceIseverythingto yourliking?Have awonderfulday!Thank youfor calling,iTransactSaysomethingPOSITIVEabout anemployeeHoware youdoing?You havegreatLOWrates!Thank youfor bringingthis to ourattentionLet me takecare of you &reset yourpassword foryou.Thank youso verymuch!I am sohappy topersonallytake care ofyouWe are sohappy totake careof you."RM Transferfollow-upemail tosend"How canwe makethis rightfor you?If you needanythingelse, don'thesitate tocall backThank youso much forletting mehelp you outtodayWe sincerelycare aboutourmerchantsIt is mypleasure"Longtech-supportscript"Your [RM]is sowonderful!"RMtransferscript"At thispoint, youshould begood to go!What elsecan weassist youwith today?Provide amerchantwith OURphonenumberI sincerelyapologize fortheinconvenienceIseverythingto yourliking?Have awonderfulday!Thank youfor calling,iTransactSaysomethingPOSITIVEabout anemployeeHoware youdoing?You havegreatLOWrates!Thank youfor bringingthis to ourattentionLet me takecare of you &reset yourpassword foryou.Thank youso verymuch!I am sohappy topersonallytake care ofyouWe are sohappy totake careof you."RM Transferfollow-upemail tosend"How canwe makethis rightfor you?If you needanythingelse, don'thesitate tocall backThank youso much forletting mehelp you outtodayWe sincerelycare aboutourmerchantsIt is mypleasure"Longtech-supportscript"Your [RM]is sowonderful!"RMtransferscript"At thispoint, youshould begood to go!

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What else can we assist you with today?
  2. Provide a merchant with OUR phone number
  3. I sincerely apologize for the inconvenience
  4. Is everything to your liking?
  5. Have a wonderful day!
  6. Thank you for calling, iTransact
  7. Say something POSITIVE about an employee
  8. How are you doing?
  9. You have great LOW rates!
  10. Thank you for bringing this to our attention
  11. Let me take care of you & reset your password for you.
  12. Thank you so very much!
  13. I am so happy to personally take care of you
  14. We are so happy to take care of you.
  15. "RM Transfer follow-up email to send"
  16. How can we make this right for you?
  17. If you need anything else, don't hesitate to call back
  18. Thank you so much for letting me help you out today
  19. We sincerely care about our merchants
  20. It is my pleasure
  21. "Long tech-support script"
  22. Your [RM] is so wonderful!
  23. "RM transfer script"
  24. At this point, you should be good to go!