Your [RM]is sowonderful!At thispoint, youshould begood to go!SaysomethingPOSITIVEabout anemployeeWe are sohappy totake careof you.Provide amerchantwith OURphonenumberHave awonderfulday!If you needanythingelse, don'thesitate tocall back"Longtech-supportscript"Thank youso much forletting mehelp you outtoday"RM Transferfollow-upemail tosend"We sincerelycare aboutourmerchantsThank youfor bringingthis to ourattentionYou havegreatLOWrates!I am sohappy topersonallytake care ofyouHow canwe makethis rightfor you?Let me takecare of you &reset yourpassword foryou."RMtransferscript"What elsecan weassist youwith today?Iseverythingto yourliking?Thank youso verymuch!Thank youfor calling,iTransactHoware youdoing?It is mypleasureI sincerelyapologize fortheinconvenienceYour [RM]is sowonderful!At thispoint, youshould begood to go!SaysomethingPOSITIVEabout anemployeeWe are sohappy totake careof you.Provide amerchantwith OURphonenumberHave awonderfulday!If you needanythingelse, don'thesitate tocall back"Longtech-supportscript"Thank youso much forletting mehelp you outtoday"RM Transferfollow-upemail tosend"We sincerelycare aboutourmerchantsThank youfor bringingthis to ourattentionYou havegreatLOWrates!I am sohappy topersonallytake care ofyouHow canwe makethis rightfor you?Let me takecare of you &reset yourpassword foryou."RMtransferscript"What elsecan weassist youwith today?Iseverythingto yourliking?Thank youso verymuch!Thank youfor calling,iTransactHoware youdoing?It is mypleasureI sincerelyapologize fortheinconvenience

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Your [RM] is so wonderful!
  2. At this point, you should be good to go!
  3. Say something POSITIVE about an employee
  4. We are so happy to take care of you.
  5. Provide a merchant with OUR phone number
  6. Have a wonderful day!
  7. If you need anything else, don't hesitate to call back
  8. "Long tech-support script"
  9. Thank you so much for letting me help you out today
  10. "RM Transfer follow-up email to send"
  11. We sincerely care about our merchants
  12. Thank you for bringing this to our attention
  13. You have great LOW rates!
  14. I am so happy to personally take care of you
  15. How can we make this right for you?
  16. Let me take care of you & reset your password for you.
  17. "RM transfer script"
  18. What else can we assist you with today?
  19. Is everything to your liking?
  20. Thank you so very much!
  21. Thank you for calling, iTransact
  22. How are you doing?
  23. It is my pleasure
  24. I sincerely apologize for the inconvenience