Have awonderfulday!Thank youfor calling,iTransactYour [RM]is sowonderful!What elsecan weassist youwith today?Let me takecare of you &reset yourpassword foryou.Thank youso verymuch!How canwe makethis rightfor you?"RM Transferfollow-upemail tosend"I am sohappy topersonallytake care ofyouYou havegreatLOWrates!"RMtransferscript"If you needanythingelse, don'thesitate tocall backHoware youdoing?Provide amerchantwith OURphonenumberAt thispoint, youshould begood to go!SaysomethingPOSITIVEabout anemployeeI sincerelyapologize fortheinconvenienceWe are sohappy totake careof you.Iseverythingto yourliking?Thank youfor bringingthis to ourattentionWe sincerelycare aboutourmerchants"Longtech-supportscript"It is mypleasureThank youso much forletting mehelp you outtodayHave awonderfulday!Thank youfor calling,iTransactYour [RM]is sowonderful!What elsecan weassist youwith today?Let me takecare of you &reset yourpassword foryou.Thank youso verymuch!How canwe makethis rightfor you?"RM Transferfollow-upemail tosend"I am sohappy topersonallytake care ofyouYou havegreatLOWrates!"RMtransferscript"If you needanythingelse, don'thesitate tocall backHoware youdoing?Provide amerchantwith OURphonenumberAt thispoint, youshould begood to go!SaysomethingPOSITIVEabout anemployeeI sincerelyapologize fortheinconvenienceWe are sohappy totake careof you.Iseverythingto yourliking?Thank youfor bringingthis to ourattentionWe sincerelycare aboutourmerchants"Longtech-supportscript"It is mypleasureThank youso much forletting mehelp you outtoday

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a wonderful day!
  2. Thank you for calling, iTransact
  3. Your [RM] is so wonderful!
  4. What else can we assist you with today?
  5. Let me take care of you & reset your password for you.
  6. Thank you so very much!
  7. How can we make this right for you?
  8. "RM Transfer follow-up email to send"
  9. I am so happy to personally take care of you
  10. You have great LOW rates!
  11. "RM transfer script"
  12. If you need anything else, don't hesitate to call back
  13. How are you doing?
  14. Provide a merchant with OUR phone number
  15. At this point, you should be good to go!
  16. Say something POSITIVE about an employee
  17. I sincerely apologize for the inconvenience
  18. We are so happy to take care of you.
  19. Is everything to your liking?
  20. Thank you for bringing this to our attention
  21. We sincerely care about our merchants
  22. "Long tech-support script"
  23. It is my pleasure
  24. Thank you so much for letting me help you out today