Thank youso much forletting mehelp you outtodayYour [RM]is sowonderful!At thispoint, youshould begood to go!Thank youfor calling,iTransactWhat elsecan weassist youwith today?"RMtransferscript"SaysomethingPOSITIVEabout anemployeeI sincerelyapologize fortheinconvenienceThank youso verymuch!We are sohappy totake careof you.If you needanythingelse, don'thesitate tocall backYou havegreatLOWrates!Provide amerchantwith OURphonenumber"Longtech-supportscript"Have awonderfulday!How canwe makethis rightfor you?Howare youdoing?Let me takecare of you &reset yourpassword foryou.It is mypleasureI am sohappy topersonallytake care ofyouIseverythingto yourliking?"RM Transferfollow-upemail tosend"We sincerelycare aboutourmerchantsThank youfor bringingthis to ourattentionThank youso much forletting mehelp you outtodayYour [RM]is sowonderful!At thispoint, youshould begood to go!Thank youfor calling,iTransactWhat elsecan weassist youwith today?"RMtransferscript"SaysomethingPOSITIVEabout anemployeeI sincerelyapologize fortheinconvenienceThank youso verymuch!We are sohappy totake careof you.If you needanythingelse, don'thesitate tocall backYou havegreatLOWrates!Provide amerchantwith OURphonenumber"Longtech-supportscript"Have awonderfulday!How canwe makethis rightfor you?Howare youdoing?Let me takecare of you &reset yourpassword foryou.It is mypleasureI am sohappy topersonallytake care ofyouIseverythingto yourliking?"RM Transferfollow-upemail tosend"We sincerelycare aboutourmerchantsThank youfor bringingthis to ourattention

Customer CARE Efforts - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you so much for letting me help you out today
  2. Your [RM] is so wonderful!
  3. At this point, you should be good to go!
  4. Thank you for calling, iTransact
  5. What else can we assist you with today?
  6. "RM transfer script"
  7. Say something POSITIVE about an employee
  8. I sincerely apologize for the inconvenience
  9. Thank you so very much!
  10. We are so happy to take care of you.
  11. If you need anything else, don't hesitate to call back
  12. You have great LOW rates!
  13. Provide a merchant with OUR phone number
  14. "Long tech-support script"
  15. Have a wonderful day!
  16. How can we make this right for you?
  17. How are you doing?
  18. Let me take care of you & reset your password for you.
  19. It is my pleasure
  20. I am so happy to personally take care of you
  21. Is everything to your liking?
  22. "RM Transfer follow-up email to send"
  23. We sincerely care about our merchants
  24. Thank you for bringing this to our attention