90thBeltenquiryWrongnumberComplaintresolvedStocklocateenquiryCustomerdidn't getCompetitionEntryCustomercalls me adifferentnameStorefeedbackScamIs this aJoke nota jokeQuotesCasenumberDHL photoreceivedwith Bin orFeetBootJackenquiryNamedropsTwiggy"You'veruinedChristmas"SizingassistanceStartrackdelivered butcustomer notreceivedNeed byChristmasStorecalling forRepairsGeorge Stanswersphone"Have agreatChristmas"Store toldthem itwas instockWhere ismy Item(asks fortracking)Gift CardnotreceivedIn stockbut notallocatedTransfertoWholesaleteamStoreneedingNewstorehelpPositiveFeedbackUsed acustomersname on call3 timesResponsefromRegionalmanager90thBeltenquiryWrongnumberComplaintresolvedStocklocateenquiryCustomerdidn't getCompetitionEntryCustomercalls me adifferentnameStorefeedbackScamIs this aJoke nota jokeQuotesCasenumberDHL photoreceivedwith Bin orFeetBootJackenquiryNamedropsTwiggy"You'veruinedChristmas"SizingassistanceStartrackdelivered butcustomer notreceivedNeed byChristmasStorecalling forRepairsGeorge Stanswersphone"Have agreatChristmas"Store toldthem itwas instockWhere ismy Item(asks fortracking)Gift CardnotreceivedIn stockbut notallocatedTransfertoWholesaleteamStoreneedingNewstorehelpPositiveFeedbackUsed acustomersname on call3 timesResponsefromRegionalmanager

Customer Service Christmas - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
B
4
G
5
O
6
G
7
B
8
I
9
B
10
G
11
O
12
I
13
G
14
B
15
I
16
G
17
B
18
B
19
N
20
G
21
O
22
N
23
I
24
O
25
I
26
O
27
O
28
N
29
N
  1. I-90th Belt enquiry
  2. N-Wrong number
  3. B-Complaint resolved
  4. G-Stock locate enquiry
  5. O-Customer didn't get Competition Entry
  6. G-Customer calls me a different name
  7. B-Store feedback
  8. I-Scam
  9. B-Is this a Joke not a joke
  10. G-Quotes Case number
  11. O-DHL photo received with Bin or Feet
  12. I- Boot Jack enquiry
  13. G-Name drops Twiggy
  14. B-"You've ruined Christmas"
  15. I-Sizing assistance
  16. G-Startrack delivered but customer not received
  17. B-Need by Christmas
  18. B-Store calling for Repairs
  19. N-George St answers phone
  20. G-"Have a great Christmas"
  21. O-Store told them it was in stock
  22. N-Where is my Item (asks for tracking)
  23. I-Gift Card not received
  24. O-In stock but not allocated
  25. I-Transfer to Wholesale team
  26. O-Store needing Newstore help
  27. O-Positive Feedback
  28. N-Used a customers name on call 3 times
  29. N-Response from Regional manager