Customer doesn'twant to bag ownorder, butmicromanagesevery item youbag"You needto openanotherlane""I want tospeak to amanager""Didn'tring up,so it mustbe free"Expiredcouponor offerCartalarmCard orpaymentissuesCustomer asks forprice check onalmost every itemin their cart beforedeciding topurchase itCustomerdidn'tcorrectlyread the salesignSCO mis-scans, andinsertcouponalerts"I onlycame infor onething...""I should get adiscountbecause I haveto bag/scan myown groceries""Dept.20!"DirtyreusablebagCustomer putsall heavy itemson the belt afterbeing told toleave them inthe cartWalkoff atSCOsNeedoverrideor cashpick upRude attitudeor meancommentfromcustomerMissing ordamagedbarcodeAnythingM-perksCredit cardannouncementCoupons notready,talking onphone, handwriting checkMultipleseparateordersChildscreamingor cryingCustomer doesn'twant to bag ownorder, butmicromanagesevery item youbag"You needto openanotherlane""I want tospeak to amanager""Didn'tring up,so it mustbe free"Expiredcouponor offerCartalarmCard orpaymentissuesCustomer asks forprice check onalmost every itemin their cart beforedeciding topurchase itCustomerdidn'tcorrectlyread the salesignSCO mis-scans, andinsertcouponalerts"I onlycame infor onething...""I should get adiscountbecause I haveto bag/scan myown groceries""Dept.20!"DirtyreusablebagCustomer putsall heavy itemson the belt afterbeing told toleave them inthe cartWalkoff atSCOsNeedoverrideor cashpick upRude attitudeor meancommentfromcustomerMissing ordamagedbarcodeAnythingM-perksCredit cardannouncementCoupons notready,talking onphone, handwriting checkMultipleseparateordersChildscreamingor crying

196 Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer doesn't want to bag own order, but micromanages every item you bag
  2. "You need to open another lane"
  3. "I want to speak to a manager"
  4. "Didn't ring up, so it must be free"
  5. Expired coupon or offer
  6. Cart alarm
  7. Card or payment issues
  8. Customer asks for price check on almost every item in their cart before deciding to purchase it
  9. Customer didn't correctly read the sale sign
  10. SCO mis-scans, and insert coupon alerts
  11. "I only came in for one thing..."
  12. "I should get a discount because I have to bag/scan my own groceries"
  13. "Dept. 20!"
  14. Dirty reusable bag
  15. Customer puts all heavy items on the belt after being told to leave them in the cart
  16. Walk off at SCOs
  17. Need override or cash pick up
  18. Rude attitude or mean comment from customer
  19. Missing or damaged barcode
  20. Anything M-perks
  21. Credit card announcement
  22. Coupons not ready, talking on phone, hand writing check
  23. Multiple separate orders
  24. Child screaming or crying