STORE RECEIVEDCHECK ANDINSTEAD OF DOINGAN ROA CREATED ANEW INVOICE ANDCLOSED ITOUT AS PAID BYCHECK I NEED ACOPY OFYOUR W9TO PAYYOU EMAILNOLONGERVALID WE ISSUED THECHECK TOSOMEONE ELSEIN ERROR ANDTHEY HAVE NOTRETURNED THEMONEY YET THAT SHOULDHAVE BEENINVOICEDUNDER (INSERTFLEET COMPANYNAME HERE) OH WE SOLDTHE BUSINESS 6MONTHS AGO,THE NEWOWNERS HAVERESPONSIBILITYFOR THAT THAT WASALREADYINVOICEDON________. PHONE NUMBERDISCONNECTED THE VEHICLEWAS NOT DUEFOR AN OILCHANGE ATTHAT MILEAGE CREDIT CARDPROVIDED BYCUSTOMERDECLINES WE HAD TO TAKEOUR VEHICLE TOANOTHER SHOPTO FIX WHATYOU MESSED UP CUSTOMERSAYS%$*&^%# $ WEALREADYPAIDTHAT WE DON'T HAVE APERSON NAMED(INSERT DRIVERSNAME FROM THEINVOICE HERE)WHO WORKS FORUS THE PO NUMBERLISTED ON THEINVOICE IS NOTIN OUR POFORMAT I NEED TOTALK TOYOURMANAGERWE NEED ACOPY OFTHESTATEMENT CALL GOESDIRECT TOVOICE MAIL WE HAVE NOT PAIDTHE AMOUNT WEOWE YOUBECAUSE YOUOWE US A CREDITFOR FAR LESSTHAN WHAT WEOWE YOU CHECK COPY THEYSEND DOES NOTINCLUDE THEBACK SO WECANNOT SEEWHEN AND WHEREIT WAS CASHED WE DON'THAVE AVENDORNAMEDMONRO MAILRETURNEDWITH NOFORWARDINGADDRESS THE STORESAID WEDON'THAVE TOPAY THAT CUSTOMERSENT CHECK TOTHE STORE.STORE DID NOTDO AN ROA. I ALREADYSPOKE TO_______ABOUTTHAT WE NEEDCOPIESOF THEINVOICES YOUR STOREIS IN (NAME ASTATE) WEARE IN (NAMEA DIFFERENTSTATE). THAT ISNOT OURVEHICLE THE PERSONWHO KNOWSABOUT THAT ISOUT PLEASECALL BACK NEXTWEEK STORE RECEIVEDCHECK ANDINSTEAD OF DOINGAN ROA CREATED ANEW INVOICE ANDCLOSED ITOUT AS PAID BYCHECK I NEED ACOPY OFYOUR W9TO PAYYOU EMAILNOLONGERVALID WE ISSUED THECHECK TOSOMEONE ELSEIN ERROR ANDTHEY HAVE NOTRETURNED THEMONEY YET THAT SHOULDHAVE BEENINVOICEDUNDER (INSERTFLEET COMPANYNAME HERE) OH WE SOLDTHE BUSINESS 6MONTHS AGO,THE NEWOWNERS HAVERESPONSIBILITYFOR THAT THAT WASALREADYINVOICEDON________. PHONE NUMBERDISCONNECTED THE VEHICLEWAS NOT DUEFOR AN OILCHANGE ATTHAT MILEAGE CREDIT CARDPROVIDED BYCUSTOMERDECLINES WE HAD TO TAKEOUR VEHICLE TOANOTHER SHOPTO FIX WHATYOU MESSED UP CUSTOMERSAYS%$*&^%# $ WEALREADYPAIDTHAT WE DON'T HAVE APERSON NAMED(INSERT DRIVERSNAME FROM THEINVOICE HERE)WHO WORKS FORUS THE PO NUMBERLISTED ON THEINVOICE IS NOTIN OUR POFORMAT I NEED TOTALK TOYOURMANAGERWE NEED ACOPY OFTHESTATEMENT CALL GOESDIRECT TOVOICE MAIL WE HAVE NOT PAIDTHE AMOUNT WEOWE YOUBECAUSE YOUOWE US A CREDITFOR FAR LESSTHAN WHAT WEOWE YOU CHECK COPY THEYSEND DOES NOTINCLUDE THEBACK SO WECANNOT SEEWHEN AND WHEREIT WAS CASHED WE DON'THAVE AVENDORNAMEDMONRO MAILRETURNEDWITH NOFORWARDINGADDRESS THE STORESAID WEDON'THAVE TOPAY THAT CUSTOMERSENT CHECK TOTHE STORE.STORE DID NOTDO AN ROA. I ALREADYSPOKE TO_______ABOUTTHAT WE NEEDCOPIESOF THEINVOICES YOUR STOREIS IN (NAME ASTATE) WEARE IN (NAMEA DIFFERENTSTATE). THAT ISNOT OURVEHICLE THE PERSONWHO KNOWSABOUT THAT ISOUT PLEASECALL BACK NEXTWEEK 

CREDIT AND COLLECTIONS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. STORE RECEIVED CHECK AND INSTEAD OF DOING AN ROA CREATED A NEW INVOICE AND CLOSED IT OUT AS PAID BY CHECK
  2. I NEED A COPY OF YOUR W9 TO PAY YOU
  3. EMAIL NO LONGER VALID
  4. WE ISSUED THE CHECK TO SOMEONE ELSE IN ERROR AND THEY HAVE NOT RETURNED THE MONEY YET
  5. THAT SHOULD HAVE BEEN INVOICED UNDER (INSERT FLEET COMPANY NAME HERE)
  6. OH WE SOLD THE BUSINESS 6 MONTHS AGO, THE NEW OWNERS HAVE RESPONSIBILITY FOR THAT
  7. THAT WAS ALREADY INVOICED ON ________.
  8. PHONE NUMBER DISCONNECTED
  9. THE VEHICLE WAS NOT DUE FOR AN OIL CHANGE AT THAT MILEAGE
  10. CREDIT CARD PROVIDED BY CUSTOMER DECLINES
  11. WE HAD TO TAKE OUR VEHICLE TO ANOTHER SHOP TO FIX WHAT YOU MESSED UP
  12. CUSTOMER SAYS %$*&^%# $
  13. WE ALREADY PAID THAT
  14. WE DON'T HAVE A PERSON NAMED (INSERT DRIVERS NAME FROM THE INVOICE HERE) WHO WORKS FOR US
  15. THE PO NUMBER LISTED ON THE INVOICE IS NOT IN OUR PO FORMAT
  16. I NEED TO TALK TO YOUR MANAGER
  17. WE NEED A COPY OF THE STATEMENT
  18. CALL GOES DIRECT TO VOICE MAIL
  19. WE HAVE NOT PAID THE AMOUNT WE OWE YOU BECAUSE YOU OWE US A CREDIT FOR FAR LESS THAN WHAT WE OWE YOU
  20. CHECK COPY THEY SEND DOES NOT INCLUDE THE BACK SO WE CANNOT SEE WHEN AND WHERE IT WAS CASHED
  21. WE DON'T HAVE A VENDOR NAMED MONRO
  22. MAIL RETURNED WITH NO FORWARDING ADDRESS
  23. THE STORE SAID WE DON'T HAVE TO PAY THAT
  24. CUSTOMER SENT CHECK TO THE STORE. STORE DID NOT DO AN ROA.
  25. I ALREADY SPOKE TO _______ ABOUT THAT
  26. WE NEED COPIES OF THE INVOICES
  27. YOUR STORE IS IN (NAME A STATE) WE ARE IN (NAME A DIFFERENT STATE).
  28. THAT IS NOT OUR VEHICLE
  29. THE PERSON WHO KNOWS ABOUT THAT IS OUT PLEASE CALL BACK NEXT WEEK