IUNDERSTANDYOURCONCERNHave alovelydaythank youfor lettingus knowI'm glad iwas ableto resolveyour issueI WOULDBE MORETHANHAPPY TOweappreciateyourfeedbackSOSORRYTO HEARTHATwe arehere tohelpThank youfor allowingus to resolvethis for youI knowthis canbefrustratingNicespeakingwith youI amconfidentthis will beresolvedhave iresolvedevrything foryou todayWE VALUEYOURRELATIONSHIPRESOLUTIONI am sorrythis ishappeninglet's getthiscorrectedABSOLUTELYHAVE ASAFETRIPcertainlyyou havereachedthe rightpersonFEELBETTERSOONLETS TAKEA LOOKTOGETHERCONGRATULATIONSON YOUR HOMEIUNDERSTANDYOURCONCERNHave alovelydaythank youfor lettingus knowI'm glad iwas ableto resolveyour issueI WOULDBE MORETHANHAPPY TOweappreciateyourfeedbackSOSORRYTO HEARTHATwe arehere tohelpThank youfor allowingus to resolvethis for youI knowthis canbefrustratingNicespeakingwith youI amconfidentthis will beresolvedhave iresolvedevrything foryou todayWE VALUEYOURRELATIONSHIPRESOLUTIONI am sorrythis ishappeninglet's getthiscorrectedABSOLUTELYHAVE ASAFETRIPcertainlyyou havereachedthe rightpersonFEELBETTERSOONLETS TAKEA LOOKTOGETHERCONGRATULATIONSON YOUR HOME

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I UNDERSTAND YOUR CONCERN
  2. Have a lovely day
  3. thank you for letting us know
  4. I'm glad i was able to resolve your issue
  5. I WOULD BE MORE THAN HAPPY TO
  6. we appreciate your feedback
  7. SO SORRY TO HEAR THAT
  8. we are here to help
  9. Thank you for allowing us to resolve this for you
  10. I know this can be frustrating
  11. Nice speaking with you
  12. I am confident this will be resolved
  13. have i resolved evrything for you today
  14. WE VALUE YOUR RELATIONSHIP
  15. RESOLUTION
  16. I am sorry this is happening
  17. let's get this corrected
  18. ABSOLUTELY
  19. HAVE A SAFE TRIP
  20. certainly
  21. you have reached the right person
  22. FEEL BETTER SOON
  23. LETS TAKE A LOOK TOGETHER
  24. CONGRATULATIONS ON YOUR HOME