I WOULDBE MORETHANHAPPY TOthank youfor lettingus knowRESOLUTIONwe arehere tohelplet's getthiscorrectedABSOLUTELYhave iresolvedevrything foryou todayI'm glad iwas ableto resolveyour issueCONGRATULATIONSON YOUR HOMEIUNDERSTANDYOURCONCERNThank youfor allowingus to resolvethis for youWE VALUEYOURRELATIONSHIPHAVE ASAFETRIPHave alovelydayyou havereachedthe rightpersonweappreciateyourfeedbackNicespeakingwith youI knowthis canbefrustratingcertainlySOSORRYTO HEARTHATI amconfidentthis will beresolvedI am sorrythis ishappeningFEELBETTERSOONLETS TAKEA LOOKTOGETHERI WOULDBE MORETHANHAPPY TOthank youfor lettingus knowRESOLUTIONwe arehere tohelplet's getthiscorrectedABSOLUTELYhave iresolvedevrything foryou todayI'm glad iwas ableto resolveyour issueCONGRATULATIONSON YOUR HOMEIUNDERSTANDYOURCONCERNThank youfor allowingus to resolvethis for youWE VALUEYOURRELATIONSHIPHAVE ASAFETRIPHave alovelydayyou havereachedthe rightpersonweappreciateyourfeedbackNicespeakingwith youI knowthis canbefrustratingcertainlySOSORRYTO HEARTHATI amconfidentthis will beresolvedI am sorrythis ishappeningFEELBETTERSOONLETS TAKEA LOOKTOGETHER

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I WOULD BE MORE THAN HAPPY TO
  2. thank you for letting us know
  3. RESOLUTION
  4. we are here to help
  5. let's get this corrected
  6. ABSOLUTELY
  7. have i resolved evrything for you today
  8. I'm glad i was able to resolve your issue
  9. CONGRATULATIONS ON YOUR HOME
  10. I UNDERSTAND YOUR CONCERN
  11. Thank you for allowing us to resolve this for you
  12. WE VALUE YOUR RELATIONSHIP
  13. HAVE A SAFE TRIP
  14. Have a lovely day
  15. you have reached the right person
  16. we appreciate your feedback
  17. Nice speaking with you
  18. I know this can be frustrating
  19. certainly
  20. SO SORRY TO HEAR THAT
  21. I am confident this will be resolved
  22. I am sorry this is happening
  23. FEEL BETTER SOON
  24. LETS TAKE A LOOK TOGETHER