ABSOLUTELYI amconfidentthis will beresolvedThank youfor allowingus to resolvethis for youhave iresolvedevrything foryou todaySOSORRYTO HEARTHATNicespeakingwith youHave alovelydayI knowthis canbefrustratingLETS TAKEA LOOKTOGETHERHAVE ASAFETRIPyou havereachedthe rightpersoncertainlyI WOULDBE MORETHANHAPPY TOweappreciateyourfeedbackI'm glad iwas ableto resolveyour issueCONGRATULATIONSON YOUR HOMElet's getthiscorrectedRESOLUTIONIUNDERSTANDYOURCONCERNthank youfor lettingus knowwe arehere tohelpI am sorrythis ishappeningWE VALUEYOURRELATIONSHIPFEELBETTERSOONABSOLUTELYI amconfidentthis will beresolvedThank youfor allowingus to resolvethis for youhave iresolvedevrything foryou todaySOSORRYTO HEARTHATNicespeakingwith youHave alovelydayI knowthis canbefrustratingLETS TAKEA LOOKTOGETHERHAVE ASAFETRIPyou havereachedthe rightpersoncertainlyI WOULDBE MORETHANHAPPY TOweappreciateyourfeedbackI'm glad iwas ableto resolveyour issueCONGRATULATIONSON YOUR HOMElet's getthiscorrectedRESOLUTIONIUNDERSTANDYOURCONCERNthank youfor lettingus knowwe arehere tohelpI am sorrythis ishappeningWE VALUEYOURRELATIONSHIPFEELBETTERSOON

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ABSOLUTELY
  2. I am confident this will be resolved
  3. Thank you for allowing us to resolve this for you
  4. have i resolved evrything for you today
  5. SO SORRY TO HEAR THAT
  6. Nice speaking with you
  7. Have a lovely day
  8. I know this can be frustrating
  9. LETS TAKE A LOOK TOGETHER
  10. HAVE A SAFE TRIP
  11. you have reached the right person
  12. certainly
  13. I WOULD BE MORE THAN HAPPY TO
  14. we appreciate your feedback
  15. I'm glad i was able to resolve your issue
  16. CONGRATULATIONS ON YOUR HOME
  17. let's get this corrected
  18. RESOLUTION
  19. I UNDERSTAND YOUR CONCERN
  20. thank you for letting us know
  21. we are here to help
  22. I am sorry this is happening
  23. WE VALUE YOUR RELATIONSHIP
  24. FEEL BETTER SOON