HAVE ASAFETRIPwe arehere tohelpWE VALUEYOURRELATIONSHIPweappreciateyourfeedbackI knowthis canbefrustratingABSOLUTELYI WOULDBE MORETHANHAPPY TOHave alovelydaycertainlyyou havereachedthe rightpersonNicespeakingwith youRESOLUTIONLETS TAKEA LOOKTOGETHERSOSORRYTO HEARTHAThave iresolvedevrything foryou todayI amconfidentthis will beresolvedlet's getthiscorrectedThank youfor allowingus to resolvethis for youI'm glad iwas ableto resolveyour issueI am sorrythis ishappeningCONGRATULATIONSON YOUR HOMEFEELBETTERSOONIUNDERSTANDYOURCONCERNthank youfor lettingus knowHAVE ASAFETRIPwe arehere tohelpWE VALUEYOURRELATIONSHIPweappreciateyourfeedbackI knowthis canbefrustratingABSOLUTELYI WOULDBE MORETHANHAPPY TOHave alovelydaycertainlyyou havereachedthe rightpersonNicespeakingwith youRESOLUTIONLETS TAKEA LOOKTOGETHERSOSORRYTO HEARTHAThave iresolvedevrything foryou todayI amconfidentthis will beresolvedlet's getthiscorrectedThank youfor allowingus to resolvethis for youI'm glad iwas ableto resolveyour issueI am sorrythis ishappeningCONGRATULATIONSON YOUR HOMEFEELBETTERSOONIUNDERSTANDYOURCONCERNthank youfor lettingus know

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. HAVE A SAFE TRIP
  2. we are here to help
  3. WE VALUE YOUR RELATIONSHIP
  4. we appreciate your feedback
  5. I know this can be frustrating
  6. ABSOLUTELY
  7. I WOULD BE MORE THAN HAPPY TO
  8. Have a lovely day
  9. certainly
  10. you have reached the right person
  11. Nice speaking with you
  12. RESOLUTION
  13. LETS TAKE A LOOK TOGETHER
  14. SO SORRY TO HEAR THAT
  15. have i resolved evrything for you today
  16. I am confident this will be resolved
  17. let's get this corrected
  18. Thank you for allowing us to resolve this for you
  19. I'm glad i was able to resolve your issue
  20. I am sorry this is happening
  21. CONGRATULATIONS ON YOUR HOME
  22. FEEL BETTER SOON
  23. I UNDERSTAND YOUR CONCERN
  24. thank you for letting us know