let's getthiscorrectedLETS TAKEA LOOKTOGETHERIUNDERSTANDYOURCONCERNFEELBETTERSOONNicespeakingwith youABSOLUTELYRESOLUTIONI amconfidentthis will beresolvedI knowthis canbefrustratingI am sorrythis ishappeningyou havereachedthe rightpersoncertainlyweappreciateyourfeedbackI'm glad iwas ableto resolveyour issueHAVE ASAFETRIPHave alovelydayhave iresolvedevrything foryou todaywe arehere tohelpI WOULDBE MORETHANHAPPY TOCONGRATULATIONSON YOUR HOMEWE VALUEYOURRELATIONSHIPThank youfor allowingus to resolvethis for youthank youfor lettingus knowSOSORRYTO HEARTHATlet's getthiscorrectedLETS TAKEA LOOKTOGETHERIUNDERSTANDYOURCONCERNFEELBETTERSOONNicespeakingwith youABSOLUTELYRESOLUTIONI amconfidentthis will beresolvedI knowthis canbefrustratingI am sorrythis ishappeningyou havereachedthe rightpersoncertainlyweappreciateyourfeedbackI'm glad iwas ableto resolveyour issueHAVE ASAFETRIPHave alovelydayhave iresolvedevrything foryou todaywe arehere tohelpI WOULDBE MORETHANHAPPY TOCONGRATULATIONSON YOUR HOMEWE VALUEYOURRELATIONSHIPThank youfor allowingus to resolvethis for youthank youfor lettingus knowSOSORRYTO HEARTHAT

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. let's get this corrected
  2. LETS TAKE A LOOK TOGETHER
  3. I UNDERSTAND YOUR CONCERN
  4. FEEL BETTER SOON
  5. Nice speaking with you
  6. ABSOLUTELY
  7. RESOLUTION
  8. I am confident this will be resolved
  9. I know this can be frustrating
  10. I am sorry this is happening
  11. you have reached the right person
  12. certainly
  13. we appreciate your feedback
  14. I'm glad i was able to resolve your issue
  15. HAVE A SAFE TRIP
  16. Have a lovely day
  17. have i resolved evrything for you today
  18. we are here to help
  19. I WOULD BE MORE THAN HAPPY TO
  20. CONGRATULATIONS ON YOUR HOME
  21. WE VALUE YOUR RELATIONSHIP
  22. Thank you for allowing us to resolve this for you
  23. thank you for letting us know
  24. SO SORRY TO HEAR THAT