have iresolvedevrything foryou todayI am sorrythis ishappeningHAVE ASAFETRIPI WOULDBE MORETHANHAPPY TOThank youfor allowingus to resolvethis for youWE VALUEYOURRELATIONSHIPFEELBETTERSOONyou havereachedthe rightpersonHave alovelydayI'm glad iwas ableto resolveyour issuecertainlyweappreciateyourfeedbackLETS TAKEA LOOKTOGETHERSOSORRYTO HEARTHATthank youfor lettingus knowNicespeakingwith youI amconfidentthis will beresolvedlet's getthiscorrectedwe arehere tohelpIUNDERSTANDYOURCONCERNRESOLUTIONCONGRATULATIONSON YOUR HOMEABSOLUTELYI knowthis canbefrustratinghave iresolvedevrything foryou todayI am sorrythis ishappeningHAVE ASAFETRIPI WOULDBE MORETHANHAPPY TOThank youfor allowingus to resolvethis for youWE VALUEYOURRELATIONSHIPFEELBETTERSOONyou havereachedthe rightpersonHave alovelydayI'm glad iwas ableto resolveyour issuecertainlyweappreciateyourfeedbackLETS TAKEA LOOKTOGETHERSOSORRYTO HEARTHATthank youfor lettingus knowNicespeakingwith youI amconfidentthis will beresolvedlet's getthiscorrectedwe arehere tohelpIUNDERSTANDYOURCONCERNRESOLUTIONCONGRATULATIONSON YOUR HOMEABSOLUTELYI knowthis canbefrustrating

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. have i resolved evrything for you today
  2. I am sorry this is happening
  3. HAVE A SAFE TRIP
  4. I WOULD BE MORE THAN HAPPY TO
  5. Thank you for allowing us to resolve this for you
  6. WE VALUE YOUR RELATIONSHIP
  7. FEEL BETTER SOON
  8. you have reached the right person
  9. Have a lovely day
  10. I'm glad i was able to resolve your issue
  11. certainly
  12. we appreciate your feedback
  13. LETS TAKE A LOOK TOGETHER
  14. SO SORRY TO HEAR THAT
  15. thank you for letting us know
  16. Nice speaking with you
  17. I am confident this will be resolved
  18. let's get this corrected
  19. we are here to help
  20. I UNDERSTAND YOUR CONCERN
  21. RESOLUTION
  22. CONGRATULATIONS ON YOUR HOME
  23. ABSOLUTELY
  24. I know this can be frustrating