HAVE ASAFETRIPlet's getthiscorrectedhave iresolvedevrything foryou todaycertainlySOSORRYTO HEARTHATIUNDERSTANDYOURCONCERNweappreciateyourfeedbackyou havereachedthe rightpersonLETS TAKEA LOOKTOGETHERI'm glad iwas ableto resolveyour issuethank youfor lettingus knowThank youfor allowingus to resolvethis for youI WOULDBE MORETHANHAPPY TOI am sorrythis ishappeningHave alovelydayNicespeakingwith youWE VALUEYOURRELATIONSHIPABSOLUTELYFEELBETTERSOONwe arehere tohelpRESOLUTIONI knowthis canbefrustratingCONGRATULATIONSON YOUR HOMEI amconfidentthis will beresolvedHAVE ASAFETRIPlet's getthiscorrectedhave iresolvedevrything foryou todaycertainlySOSORRYTO HEARTHATIUNDERSTANDYOURCONCERNweappreciateyourfeedbackyou havereachedthe rightpersonLETS TAKEA LOOKTOGETHERI'm glad iwas ableto resolveyour issuethank youfor lettingus knowThank youfor allowingus to resolvethis for youI WOULDBE MORETHANHAPPY TOI am sorrythis ishappeningHave alovelydayNicespeakingwith youWE VALUEYOURRELATIONSHIPABSOLUTELYFEELBETTERSOONwe arehere tohelpRESOLUTIONI knowthis canbefrustratingCONGRATULATIONSON YOUR HOMEI amconfidentthis will beresolved

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. HAVE A SAFE TRIP
  2. let's get this corrected
  3. have i resolved evrything for you today
  4. certainly
  5. SO SORRY TO HEAR THAT
  6. I UNDERSTAND YOUR CONCERN
  7. we appreciate your feedback
  8. you have reached the right person
  9. LETS TAKE A LOOK TOGETHER
  10. I'm glad i was able to resolve your issue
  11. thank you for letting us know
  12. Thank you for allowing us to resolve this for you
  13. I WOULD BE MORE THAN HAPPY TO
  14. I am sorry this is happening
  15. Have a lovely day
  16. Nice speaking with you
  17. WE VALUE YOUR RELATIONSHIP
  18. ABSOLUTELY
  19. FEEL BETTER SOON
  20. we are here to help
  21. RESOLUTION
  22. I know this can be frustrating
  23. CONGRATULATIONS ON YOUR HOME
  24. I am confident this will be resolved