I'm glad iwas ableto resolveyour issuecertainlyCONGRATULATIONSON YOUR HOMEFEELBETTERSOONlet's getthiscorrectedRESOLUTIONI am sorrythis ishappeningthank youfor lettingus knowweappreciateyourfeedbackHAVE ASAFETRIPI amconfidentthis will beresolvedNicespeakingwith youI knowthis canbefrustratinghave iresolvedevrything foryou todayABSOLUTELYSOSORRYTO HEARTHATwe arehere tohelpLETS TAKEA LOOKTOGETHERThank youfor allowingus to resolvethis for youHave alovelydayyou havereachedthe rightpersonIUNDERSTANDYOURCONCERNI WOULDBE MORETHANHAPPY TOWE VALUEYOURRELATIONSHIPI'm glad iwas ableto resolveyour issuecertainlyCONGRATULATIONSON YOUR HOMEFEELBETTERSOONlet's getthiscorrectedRESOLUTIONI am sorrythis ishappeningthank youfor lettingus knowweappreciateyourfeedbackHAVE ASAFETRIPI amconfidentthis will beresolvedNicespeakingwith youI knowthis canbefrustratinghave iresolvedevrything foryou todayABSOLUTELYSOSORRYTO HEARTHATwe arehere tohelpLETS TAKEA LOOKTOGETHERThank youfor allowingus to resolvethis for youHave alovelydayyou havereachedthe rightpersonIUNDERSTANDYOURCONCERNI WOULDBE MORETHANHAPPY TOWE VALUEYOURRELATIONSHIP

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm glad i was able to resolve your issue
  2. certainly
  3. CONGRATULATIONS ON YOUR HOME
  4. FEEL BETTER SOON
  5. let's get this corrected
  6. RESOLUTION
  7. I am sorry this is happening
  8. thank you for letting us know
  9. we appreciate your feedback
  10. HAVE A SAFE TRIP
  11. I am confident this will be resolved
  12. Nice speaking with you
  13. I know this can be frustrating
  14. have i resolved evrything for you today
  15. ABSOLUTELY
  16. SO SORRY TO HEAR THAT
  17. we are here to help
  18. LETS TAKE A LOOK TOGETHER
  19. Thank you for allowing us to resolve this for you
  20. Have a lovely day
  21. you have reached the right person
  22. I UNDERSTAND YOUR CONCERN
  23. I WOULD BE MORE THAN HAPPY TO
  24. WE VALUE YOUR RELATIONSHIP