Avoidusingpassivevoice.Use lists ortables ratherthan lengthyparagraphs.Write out date inmm/dd/yyyyformat in tablesor bullet points(05/10/2022).Use i.e.,to say “inotherwords.”Create actionablenext steps so theclient knows what willfollow from thisdeliverable and ifthere itemsspecifically neededfrom him/her.Use theOxfordcomma.Only useunderlineforhyperlinks.Use e.g.,to say “forexample."Write out datein Month, day,year format incontent (May10, 2022).Use boldforemphasis.Key takeawaysshould beincluded upfrontin a BLUF(bottom-line,upfront).Use a hyphenbetween words thatcome before a nounto create anadjective (“time-sensitivedeliverable”).Validate theinternal reviewtimeline withpeers and/oryour Team Lead.The file type shouldbe confirmed with alldeliverables (Emailtemplate, Excel,PowerPoint, Word,etc.)Run-on sentencescan be broken upwith periods becausetwo sentences maybe better than onereally, really, reallylong one.Reviewsentencestructure in allbulleted lists in adeliverable forconsistency.No. Avoidrepeating thesame word atthe start of abulleted list.Ask upfront, duringthe planning phase,who will need toreview the documentand ensureappropriate time isblocked off for theirreview.Yes. Capitalizeproper nounsthroughout thedeliverable.Read yourdeliverable outloud beforesubmitting it forinternal reviewor client review.Provide “recoverytime” in the timelineto have appropriatetime to incorporateextensive edits intothe product.Include buffer time inthe review timeline toavoid bottleneckswhen the productrequires substantialcontributions fromother Deloitte staffduring the draftingphase.Confirm withyour team thesoft copy filename followsacceptedconvention.Include atimeline andowners ofactions, ifpossible, foraccountability.Avoidusingpassivevoice.Use lists ortables ratherthan lengthyparagraphs.Write out date inmm/dd/yyyyformat in tablesor bullet points(05/10/2022).Use i.e.,to say “inotherwords.”Create actionablenext steps so theclient knows what willfollow from thisdeliverable and ifthere itemsspecifically neededfrom him/her.Use theOxfordcomma.Only useunderlineforhyperlinks.Use e.g.,to say “forexample."Write out datein Month, day,year format incontent (May10, 2022).Use boldforemphasis.Key takeawaysshould beincluded upfrontin a BLUF(bottom-line,upfront).Use a hyphenbetween words thatcome before a nounto create anadjective (“time-sensitivedeliverable”).Validate theinternal reviewtimeline withpeers and/oryour Team Lead.The file type shouldbe confirmed with alldeliverables (Emailtemplate, Excel,PowerPoint, Word,etc.)Run-on sentencescan be broken upwith periods becausetwo sentences maybe better than onereally, really, reallylong one.Reviewsentencestructure in allbulleted lists in adeliverable forconsistency.No. Avoidrepeating thesame word atthe start of abulleted list.Ask upfront, duringthe planning phase,who will need toreview the documentand ensureappropriate time isblocked off for theirreview.Yes. Capitalizeproper nounsthroughout thedeliverable.Read yourdeliverable outloud beforesubmitting it forinternal reviewor client review.Provide “recoverytime” in the timelineto have appropriatetime to incorporateextensive edits intothe product.Include buffer time inthe review timeline toavoid bottleneckswhen the productrequires substantialcontributions fromother Deloitte staffduring the draftingphase.Confirm withyour team thesoft copy filename followsacceptedconvention.Include atimeline andowners ofactions, ifpossible, foraccountability.

Deliverables 101 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoid using passive voice.
  2. Use lists or tables rather than lengthy paragraphs.
  3. Write out date in mm/dd/yyyy format in tables or bullet points (05/10/2022).
  4. Use i.e., to say “in other words.”
  5. Create actionable next steps so the client knows what will follow from this deliverable and if there items specifically needed from him/her.
  6. Use the Oxford comma.
  7. Only use underline for hyperlinks.
  8. Use e.g., to say “for example."
  9. Write out date in Month, day, year format in content (May 10, 2022).
  10. Use bold for emphasis.
  11. Key takeaways should be included upfront in a BLUF (bottom-line, upfront).
  12. Use a hyphen between words that come before a noun to create an adjective (“time-sensitive deliverable”).
  13. Validate the internal review timeline with peers and/or your Team Lead.
  14. The file type should be confirmed with all deliverables (Email template, Excel, PowerPoint, Word, etc.)
  15. Run-on sentences can be broken up with periods because two sentences may be better than one really, really, really long one.
  16. Review sentence structure in all bulleted lists in a deliverable for consistency.
  17. No. Avoid repeating the same word at the start of a bulleted list.
  18. Ask upfront, during the planning phase, who will need to review the document and ensure appropriate time is blocked off for their review.
  19. Yes. Capitalize proper nouns throughout the deliverable.
  20. Read your deliverable out loud before submitting it for internal review or client review.
  21. Provide “recovery time” in the timeline to have appropriate time to incorporate extensive edits into the product.
  22. Include buffer time in the review timeline to avoid bottlenecks when the product requires substantial contributions from other Deloitte staff during the drafting phase.
  23. Confirm with your team the soft copy file name follows accepted convention.
  24. Include a timeline and owners of actions, if possible, for accountability.