You get under 2 min ACW Closed a financial Closed 2 coverages in one claim YOU HELP A PEER OR TEAM MEMBER Set up GHRN SMOI Shared a Dad Joke You take over 20 calls for the day Sent LOU Letter Issued any digital payment Closed a coverage Completed a task during an inquiry call Updated liability with affected participant Closed a claim Set expectations for next steps at end of call You get some fresh air during break or lunch Set up an MOI @ FNOL Set up text messaging Issued an EFT payment YOU CHECK A FUTURE OR PENDING TASK Completed 2 tasks in one claim You use a reflective statement Set up FMEP Set up a QCP Set up a shop for a digital payment method You get under 2 min ACW Closed a financial Closed 2 coverages in one claim YOU HELP A PEER OR TEAM MEMBER Set up GHRN SMOI Shared a Dad Joke You take over 20 calls for the day Sent LOU Letter Issued any digital payment Closed a coverage Completed a task during an inquiry call Updated liability with affected participant Closed a claim Set expectations for next steps at end of call You get some fresh air during break or lunch Set up an MOI @ FNOL Set up text messaging Issued an EFT payment YOU CHECK A FUTURE OR PENDING TASK Completed 2 tasks in one claim You use a reflective statement Set up FMEP Set up a QCP Set up a shop for a digital payment method
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You get under 2 min ACW
Closed a financial
Closed 2 coverages in one claim
YOU HELP A PEER OR TEAM MEMBER
Set up GHRN SMOI
Shared a Dad Joke
You take over 20 calls for the day
Sent LOU Letter
Issued any digital payment
Closed a coverage
Completed a task during an inquiry call
Updated liability with affected participant
Closed a claim
Set expectations for next steps at end of call
You get some fresh air during break or lunch
Set up an MOI @ FNOL
Set up text messaging
Issued an EFT payment
YOU CHECK A FUTURE OR PENDING TASK
Completed 2 tasks in one claim
You use a reflective statement
Set up FMEP
Set up a QCP
Set up a shop for a digital payment method