You take over 20 calls for the day Set up text messaging YOU CHECK A FUTURE OR PENDING TASK Issued an EFT payment Shared a Dad Joke Closed 2 coverages in one claim You get some fresh air during break or lunch Set up a QCP Set up an MOI @ FNOL Closed a coverage You get under 2 min ACW YOU HELP A PEER OR TEAM MEMBER Issued any digital payment Updated liability with affected participant Closed a claim Sent LOU Letter Completed 2 tasks in one claim Set up GHRN SMOI Set up a shop for a digital payment method You use a reflective statement Set expectations for next steps at end of call Set up FMEP Completed a task during an inquiry call Closed a financial You take over 20 calls for the day Set up text messaging YOU CHECK A FUTURE OR PENDING TASK Issued an EFT payment Shared a Dad Joke Closed 2 coverages in one claim You get some fresh air during break or lunch Set up a QCP Set up an MOI @ FNOL Closed a coverage You get under 2 min ACW YOU HELP A PEER OR TEAM MEMBER Issued any digital payment Updated liability with affected participant Closed a claim Sent LOU Letter Completed 2 tasks in one claim Set up GHRN SMOI Set up a shop for a digital payment method You use a reflective statement Set expectations for next steps at end of call Set up FMEP Completed a task during an inquiry call Closed a financial
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You take over 20 calls for the day
Set up text messaging
YOU CHECK A FUTURE OR PENDING TASK
Issued an EFT payment
Shared a Dad Joke
Closed 2 coverages in one claim
You get some fresh air during break or lunch
Set up a QCP
Set up an MOI @ FNOL
Closed a coverage
You get under 2 min ACW
YOU HELP A PEER OR TEAM MEMBER
Issued any digital payment
Updated liability with affected participant
Closed a claim
Sent LOU Letter
Completed 2 tasks in one claim
Set up GHRN SMOI
Set up a shop for a digital payment method
You use a reflective statement
Set expectations for next steps at end of call
Set up FMEP
Completed a task during an inquiry call
Closed a financial