Set up textmessagingSet up ashop for adigitalpaymentmethodSet upa QCPYou getsome freshair duringbreak orlunchYOUCHECK AFUTURE ORPENDINGTASKClosed 2coveragesin oneclaimClosed acoverageClosedafinancialSet upGHRNSMOISet upan MOI@ FNOLIssuedan EFTpaymentCompleted2 tasks inone claimYou takeover 20calls forthe dayShareda DadJokeSetexpectationsfor nextsteps at endof callCloseda claimIssuedany digitalpaymentCompleteda taskduring aninquiry callSentLOULetterSet upFMEPUpdatedliability withaffectedparticipantYou use areflectivestatementYOU HELPA PEER ORTEAMMEMBERYou getunder 2min ACWSet up textmessagingSet up ashop for adigitalpaymentmethodSet upa QCPYou getsome freshair duringbreak orlunchYOUCHECK AFUTURE ORPENDINGTASKClosed 2coveragesin oneclaimClosed acoverageClosedafinancialSet upGHRNSMOISet upan MOI@ FNOLIssuedan EFTpaymentCompleted2 tasks inone claimYou takeover 20calls forthe dayShareda DadJokeSetexpectationsfor nextsteps at endof callCloseda claimIssuedany digitalpaymentCompleteda taskduring aninquiry callSentLOULetterSet upFMEPUpdatedliability withaffectedparticipantYou use areflectivestatementYOU HELPA PEER ORTEAMMEMBERYou getunder 2min ACW

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up text messaging
  2. Set up a shop for a digital payment method
  3. Set up a QCP
  4. You get some fresh air during break or lunch
  5. YOU CHECK A FUTURE OR PENDING TASK
  6. Closed 2 coverages in one claim
  7. Closed a coverage
  8. Closed a financial
  9. Set up GHRN SMOI
  10. Set up an MOI @ FNOL
  11. Issued an EFT payment
  12. Completed 2 tasks in one claim
  13. You take over 20 calls for the day
  14. Shared a Dad Joke
  15. Set expectations for next steps at end of call
  16. Closed a claim
  17. Issued any digital payment
  18. Completed a task during an inquiry call
  19. Sent LOU Letter
  20. Set up FMEP
  21. Updated liability with affected participant
  22. You use a reflective statement
  23. YOU HELP A PEER OR TEAM MEMBER
  24. You get under 2 min ACW