Issuedan EFTpaymentIssuedany digitalpaymentSet upa QCPClosed 2coveragesin oneclaimYou use areflectivestatementSetexpectationsfor nextsteps at endof callCloseda claimYOU HELPA PEER ORTEAMMEMBERSet upan MOI@ FNOLShareda DadJokeCompleted2 tasks inone claimCompleteda taskduring aninquiry callSet up ashop for adigitalpaymentmethodUpdatedliability withaffectedparticipantYou takeover 20calls forthe daySet up textmessagingSet upFMEPYou getunder 2min ACWClosedafinancialYOUCHECK AFUTURE ORPENDINGTASKSet upGHRNSMOISentLOULetterClosed acoverageYou getsome freshair duringbreak orlunchIssuedan EFTpaymentIssuedany digitalpaymentSet upa QCPClosed 2coveragesin oneclaimYou use areflectivestatementSetexpectationsfor nextsteps at endof callCloseda claimYOU HELPA PEER ORTEAMMEMBERSet upan MOI@ FNOLShareda DadJokeCompleted2 tasks inone claimCompleteda taskduring aninquiry callSet up ashop for adigitalpaymentmethodUpdatedliability withaffectedparticipantYou takeover 20calls forthe daySet up textmessagingSet upFMEPYou getunder 2min ACWClosedafinancialYOUCHECK AFUTURE ORPENDINGTASKSet upGHRNSMOISentLOULetterClosed acoverageYou getsome freshair duringbreak orlunch

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issued an EFT payment
  2. Issued any digital payment
  3. Set up a QCP
  4. Closed 2 coverages in one claim
  5. You use a reflective statement
  6. Set expectations for next steps at end of call
  7. Closed a claim
  8. YOU HELP A PEER OR TEAM MEMBER
  9. Set up an MOI @ FNOL
  10. Shared a Dad Joke
  11. Completed 2 tasks in one claim
  12. Completed a task during an inquiry call
  13. Set up a shop for a digital payment method
  14. Updated liability with affected participant
  15. You take over 20 calls for the day
  16. Set up text messaging
  17. Set up FMEP
  18. You get under 2 min ACW
  19. Closed a financial
  20. YOU CHECK A FUTURE OR PENDING TASK
  21. Set up GHRN SMOI
  22. Sent LOU Letter
  23. Closed a coverage
  24. You get some fresh air during break or lunch