ClosedafinancialCloseda claimSet up ashop for adigitalpaymentmethodYOU HELPA PEER ORTEAMMEMBERClosed acoverageYou takeover 20calls forthe daySet upFMEPClosed 2coveragesin oneclaimCompleted2 tasks inone claimSet upa QCPSet up textmessagingCompleteda taskduring aninquiry callIssuedany digitalpaymentSet upan MOI@ FNOLYou use areflectivestatementYou getunder 2min ACWSentLOULetterSetexpectationsfor nextsteps at endof callYou getsome freshair duringbreak orlunchIssuedan EFTpaymentSet upGHRNSMOIShareda DadJokeUpdatedliability withaffectedparticipantYOUCHECK AFUTURE ORPENDINGTASKClosedafinancialCloseda claimSet up ashop for adigitalpaymentmethodYOU HELPA PEER ORTEAMMEMBERClosed acoverageYou takeover 20calls forthe daySet upFMEPClosed 2coveragesin oneclaimCompleted2 tasks inone claimSet upa QCPSet up textmessagingCompleteda taskduring aninquiry callIssuedany digitalpaymentSet upan MOI@ FNOLYou use areflectivestatementYou getunder 2min ACWSentLOULetterSetexpectationsfor nextsteps at endof callYou getsome freshair duringbreak orlunchIssuedan EFTpaymentSet upGHRNSMOIShareda DadJokeUpdatedliability withaffectedparticipantYOUCHECK AFUTURE ORPENDINGTASK

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed a financial
  2. Closed a claim
  3. Set up a shop for a digital payment method
  4. YOU HELP A PEER OR TEAM MEMBER
  5. Closed a coverage
  6. You take over 20 calls for the day
  7. Set up FMEP
  8. Closed 2 coverages in one claim
  9. Completed 2 tasks in one claim
  10. Set up a QCP
  11. Set up text messaging
  12. Completed a task during an inquiry call
  13. Issued any digital payment
  14. Set up an MOI @ FNOL
  15. You use a reflective statement
  16. You get under 2 min ACW
  17. Sent LOU Letter
  18. Set expectations for next steps at end of call
  19. You get some fresh air during break or lunch
  20. Issued an EFT payment
  21. Set up GHRN SMOI
  22. Shared a Dad Joke
  23. Updated liability with affected participant
  24. YOU CHECK A FUTURE OR PENDING TASK