Closed a financial You get under 2 min ACW YOU HELP A PEER OR TEAM MEMBER Set up FMEP You get some fresh air during break or lunch Set up a shop for a digital payment method Closed a claim Set up a QCP YOU CHECK A FUTURE OR PENDING TASK Set up GHRN SMOI You use a reflective statement Shared a Dad Joke Issued an EFT payment Completed 2 tasks in one claim Set expectations for next steps at end of call Set up an MOI @ FNOL Closed 2 coverages in one claim Set up text messaging Completed a task during an inquiry call Closed a coverage You take over 20 calls for the day Updated liability with affected participant Issued any digital payment Sent LOU Letter Closed a financial You get under 2 min ACW YOU HELP A PEER OR TEAM MEMBER Set up FMEP You get some fresh air during break or lunch Set up a shop for a digital payment method Closed a claim Set up a QCP YOU CHECK A FUTURE OR PENDING TASK Set up GHRN SMOI You use a reflective statement Shared a Dad Joke Issued an EFT payment Completed 2 tasks in one claim Set expectations for next steps at end of call Set up an MOI @ FNOL Closed 2 coverages in one claim Set up text messaging Completed a task during an inquiry call Closed a coverage You take over 20 calls for the day Updated liability with affected participant Issued any digital payment Sent LOU Letter
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Closed a financial
You get under 2 min ACW
YOU HELP A PEER OR TEAM MEMBER
Set up FMEP
You get some fresh air during break or lunch
Set up a shop for a digital payment method
Closed a claim
Set up a QCP
YOU CHECK A FUTURE OR PENDING TASK
Set up GHRN SMOI
You use a reflective statement
Shared a Dad Joke
Issued an EFT payment
Completed 2 tasks in one claim
Set expectations for next steps at end of call
Set up an MOI @ FNOL
Closed 2 coverages in one claim
Set up text messaging
Completed a task during an inquiry call
Closed a coverage
You take over 20 calls for the day
Updated liability with affected participant
Issued any digital payment
Sent LOU Letter