Issued an EFT payment Issued any digital payment Set up a QCP Closed 2 coverages in one claim You use a reflective statement Set expectations for next steps at end of call Closed a claim YOU HELP A PEER OR TEAM MEMBER Set up an MOI @ FNOL Shared a Dad Joke Completed 2 tasks in one claim Completed a task during an inquiry call Set up a shop for a digital payment method Updated liability with affected participant You take over 20 calls for the day Set up text messaging Set up FMEP You get under 2 min ACW Closed a financial YOU CHECK A FUTURE OR PENDING TASK Set up GHRN SMOI Sent LOU Letter Closed a coverage You get some fresh air during break or lunch Issued an EFT payment Issued any digital payment Set up a QCP Closed 2 coverages in one claim You use a reflective statement Set expectations for next steps at end of call Closed a claim YOU HELP A PEER OR TEAM MEMBER Set up an MOI @ FNOL Shared a Dad Joke Completed 2 tasks in one claim Completed a task during an inquiry call Set up a shop for a digital payment method Updated liability with affected participant You take over 20 calls for the day Set up text messaging Set up FMEP You get under 2 min ACW Closed a financial YOU CHECK A FUTURE OR PENDING TASK Set up GHRN SMOI Sent LOU Letter Closed a coverage You get some fresh air during break or lunch
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Issued an EFT payment
Issued any digital payment
Set up a QCP
Closed 2 coverages in one claim
You use a reflective statement
Set expectations for next steps at end of call
Closed a claim
YOU HELP A PEER OR TEAM MEMBER
Set up an MOI @ FNOL
Shared a Dad Joke
Completed 2 tasks in one claim
Completed a task during an inquiry call
Set up a shop for a digital payment method
Updated liability with affected participant
You take over 20 calls for the day
Set up text messaging
Set up FMEP
You get under 2 min ACW
Closed a financial
YOU CHECK A FUTURE OR PENDING TASK
Set up GHRN SMOI
Sent LOU Letter
Closed a coverage
You get some fresh air during break or lunch