Issuedan EFTpaymentCompleteda taskduring aninquiry callYou use areflectivestatementSet upan MOI@ FNOLClosed acoverageCompleted2 tasks inone claimSentLOULetterClosedafinancialClosed 2coveragesin oneclaimSet upFMEPSet up textmessagingUpdatedliability withaffectedparticipantSet upa QCPSet up ashop for adigitalpaymentmethodYou getunder 2min ACWSetexpectationsfor nextsteps at endof callShareda DadJokeSet upGHRNSMOIYou getsome freshair duringbreak orlunchYou takeover 20calls forthe dayYOUCHECK AFUTURE ORPENDINGTASKIssuedany digitalpaymentCloseda claimYOU HELPA PEER ORTEAMMEMBERIssuedan EFTpaymentCompleteda taskduring aninquiry callYou use areflectivestatementSet upan MOI@ FNOLClosed acoverageCompleted2 tasks inone claimSentLOULetterClosedafinancialClosed 2coveragesin oneclaimSet upFMEPSet up textmessagingUpdatedliability withaffectedparticipantSet upa QCPSet up ashop for adigitalpaymentmethodYou getunder 2min ACWSetexpectationsfor nextsteps at endof callShareda DadJokeSet upGHRNSMOIYou getsome freshair duringbreak orlunchYou takeover 20calls forthe dayYOUCHECK AFUTURE ORPENDINGTASKIssuedany digitalpaymentCloseda claimYOU HELPA PEER ORTEAMMEMBER

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issued an EFT payment
  2. Completed a task during an inquiry call
  3. You use a reflective statement
  4. Set up an MOI @ FNOL
  5. Closed a coverage
  6. Completed 2 tasks in one claim
  7. Sent LOU Letter
  8. Closed a financial
  9. Closed 2 coverages in one claim
  10. Set up FMEP
  11. Set up text messaging
  12. Updated liability with affected participant
  13. Set up a QCP
  14. Set up a shop for a digital payment method
  15. You get under 2 min ACW
  16. Set expectations for next steps at end of call
  17. Shared a Dad Joke
  18. Set up GHRN SMOI
  19. You get some fresh air during break or lunch
  20. You take over 20 calls for the day
  21. YOU CHECK A FUTURE OR PENDING TASK
  22. Issued any digital payment
  23. Closed a claim
  24. YOU HELP A PEER OR TEAM MEMBER