Completed a task during an inquiry call Set up a shop for a digital payment method Issued any digital payment You take over 20 calls for the day You get under 2 min ACW Set up FMEP Sent LOU Letter You get some fresh air during break or lunch Issued an EFT payment Closed 2 coverages in one claim Closed a coverage YOU HELP A PEER OR TEAM MEMBER Closed a financial You use a reflective statement Set up GHRN SMOI Set up an MOI @ FNOL Set up a QCP Set up text messaging YOU CHECK A FUTURE OR PENDING TASK Updated liability with affected participant Completed 2 tasks in one claim Set expectations for next steps at end of call Shared a Dad Joke Closed a claim Completed a task during an inquiry call Set up a shop for a digital payment method Issued any digital payment You take over 20 calls for the day You get under 2 min ACW Set up FMEP Sent LOU Letter You get some fresh air during break or lunch Issued an EFT payment Closed 2 coverages in one claim Closed a coverage YOU HELP A PEER OR TEAM MEMBER Closed a financial You use a reflective statement Set up GHRN SMOI Set up an MOI @ FNOL Set up a QCP Set up text messaging YOU CHECK A FUTURE OR PENDING TASK Updated liability with affected participant Completed 2 tasks in one claim Set expectations for next steps at end of call Shared a Dad Joke Closed a claim
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed a task during an inquiry call
Set up a shop for a digital payment method
Issued any digital payment
You take over 20 calls for the day
You get under 2 min ACW
Set up FMEP
Sent LOU Letter
You get some fresh air during break or lunch
Issued an EFT payment
Closed 2 coverages in one claim
Closed a coverage
YOU HELP A PEER OR TEAM MEMBER
Closed a financial
You use a reflective statement
Set up GHRN SMOI
Set up an MOI @ FNOL
Set up a QCP
Set up text messaging
YOU CHECK A FUTURE OR PENDING TASK
Updated liability with affected participant
Completed 2 tasks in one claim
Set expectations for next steps at end of call
Shared a Dad Joke
Closed a claim