You getsome freshair duringbreak orlunchYou use areflectivestatementIssuedan EFTpaymentSet upGHRNSMOIClosedafinancialSetexpectationsfor nextsteps at endof callYOUCHECK AFUTURE ORPENDINGTASKUpdatedliability withaffectedparticipantSet upFMEPCompleteda taskduring aninquiry callYou getunder 2min ACWSet up ashop for adigitalpaymentmethodClosed 2coveragesin oneclaimClosed acoverageSet upa QCPSet upan MOI@ FNOLSet up textmessagingYou takeover 20calls forthe dayCloseda claimShareda DadJokeIssuedany digitalpaymentSentLOULetterYOU HELPA PEER ORTEAMMEMBERCompleted2 tasks inone claimYou getsome freshair duringbreak orlunchYou use areflectivestatementIssuedan EFTpaymentSet upGHRNSMOIClosedafinancialSetexpectationsfor nextsteps at endof callYOUCHECK AFUTURE ORPENDINGTASKUpdatedliability withaffectedparticipantSet upFMEPCompleteda taskduring aninquiry callYou getunder 2min ACWSet up ashop for adigitalpaymentmethodClosed 2coveragesin oneclaimClosed acoverageSet upa QCPSet upan MOI@ FNOLSet up textmessagingYou takeover 20calls forthe dayCloseda claimShareda DadJokeIssuedany digitalpaymentSentLOULetterYOU HELPA PEER ORTEAMMEMBERCompleted2 tasks inone claim

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You get some fresh air during break or lunch
  2. You use a reflective statement
  3. Issued an EFT payment
  4. Set up GHRN SMOI
  5. Closed a financial
  6. Set expectations for next steps at end of call
  7. YOU CHECK A FUTURE OR PENDING TASK
  8. Updated liability with affected participant
  9. Set up FMEP
  10. Completed a task during an inquiry call
  11. You get under 2 min ACW
  12. Set up a shop for a digital payment method
  13. Closed 2 coverages in one claim
  14. Closed a coverage
  15. Set up a QCP
  16. Set up an MOI @ FNOL
  17. Set up text messaging
  18. You take over 20 calls for the day
  19. Closed a claim
  20. Shared a Dad Joke
  21. Issued any digital payment
  22. Sent LOU Letter
  23. YOU HELP A PEER OR TEAM MEMBER
  24. Completed 2 tasks in one claim