Set upan MOI@ FNOLYOU HELPA PEER ORTEAMMEMBERSet up textmessagingClosed 2coveragesin oneclaimYou getunder 2min ACWShareda DadJokeSet upa QCPIssuedany digitalpaymentYOUCHECK AFUTURE ORPENDINGTASKUpdatedliability withaffectedparticipantSetexpectationsfor nextsteps at endof callYou use areflectivestatementYou getsome freshair duringbreak orlunchSet up ashop for adigitalpaymentmethodSet upGHRNSMOISentLOULetterCompleted2 tasks inone claimCloseda claimCompleteda taskduring aninquiry callYou takeover 20calls forthe dayClosed acoverageIssuedan EFTpaymentClosedafinancialSet upFMEPSet upan MOI@ FNOLYOU HELPA PEER ORTEAMMEMBERSet up textmessagingClosed 2coveragesin oneclaimYou getunder 2min ACWShareda DadJokeSet upa QCPIssuedany digitalpaymentYOUCHECK AFUTURE ORPENDINGTASKUpdatedliability withaffectedparticipantSetexpectationsfor nextsteps at endof callYou use areflectivestatementYou getsome freshair duringbreak orlunchSet up ashop for adigitalpaymentmethodSet upGHRNSMOISentLOULetterCompleted2 tasks inone claimCloseda claimCompleteda taskduring aninquiry callYou takeover 20calls forthe dayClosed acoverageIssuedan EFTpaymentClosedafinancialSet upFMEP

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up an MOI @ FNOL
  2. YOU HELP A PEER OR TEAM MEMBER
  3. Set up text messaging
  4. Closed 2 coverages in one claim
  5. You get under 2 min ACW
  6. Shared a Dad Joke
  7. Set up a QCP
  8. Issued any digital payment
  9. YOU CHECK A FUTURE OR PENDING TASK
  10. Updated liability with affected participant
  11. Set expectations for next steps at end of call
  12. You use a reflective statement
  13. You get some fresh air during break or lunch
  14. Set up a shop for a digital payment method
  15. Set up GHRN SMOI
  16. Sent LOU Letter
  17. Completed 2 tasks in one claim
  18. Closed a claim
  19. Completed a task during an inquiry call
  20. You take over 20 calls for the day
  21. Closed a coverage
  22. Issued an EFT payment
  23. Closed a financial
  24. Set up FMEP