Updatedliability withaffectedparticipantSet upFMEPYOU HELPA PEER ORTEAMMEMBERSet upan MOI@ FNOLCloseda claimIssuedan EFTpaymentShareda DadJokeSentLOULetterYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodClosedafinancialYou use areflectivestatementIssuedany digitalpaymentYou getsome freshair duringbreak orlunchClosed acoverageSet upa QCPSet upGHRNSMOIYou getunder 2min ACWCompleted2 tasks inone claimSet up textmessagingYOUCHECK AFUTURE ORPENDINGTASKCompleteda taskduring aninquiry callSetexpectationsfor nextsteps at endof callClosed 2coveragesin oneclaimUpdatedliability withaffectedparticipantSet upFMEPYOU HELPA PEER ORTEAMMEMBERSet upan MOI@ FNOLCloseda claimIssuedan EFTpaymentShareda DadJokeSentLOULetterYou takeover 20calls forthe daySet up ashop for adigitalpaymentmethodClosedafinancialYou use areflectivestatementIssuedany digitalpaymentYou getsome freshair duringbreak orlunchClosed acoverageSet upa QCPSet upGHRNSMOIYou getunder 2min ACWCompleted2 tasks inone claimSet up textmessagingYOUCHECK AFUTURE ORPENDINGTASKCompleteda taskduring aninquiry callSetexpectationsfor nextsteps at endof callClosed 2coveragesin oneclaim

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated liability with affected participant
  2. Set up FMEP
  3. YOU HELP A PEER OR TEAM MEMBER
  4. Set up an MOI @ FNOL
  5. Closed a claim
  6. Issued an EFT payment
  7. Shared a Dad Joke
  8. Sent LOU Letter
  9. You take over 20 calls for the day
  10. Set up a shop for a digital payment method
  11. Closed a financial
  12. You use a reflective statement
  13. Issued any digital payment
  14. You get some fresh air during break or lunch
  15. Closed a coverage
  16. Set up a QCP
  17. Set up GHRN SMOI
  18. You get under 2 min ACW
  19. Completed 2 tasks in one claim
  20. Set up text messaging
  21. YOU CHECK A FUTURE OR PENDING TASK
  22. Completed a task during an inquiry call
  23. Set expectations for next steps at end of call
  24. Closed 2 coverages in one claim