You get some fresh air during break or lunch Shared a Dad Joke Completed a task during an inquiry call Closed 2 coverages in one claim Updated liability with affected participant Closed a coverage Set up a QCP Closed a financial Sent LOU Letter Set expectations for next steps at end of call YOU HELP A PEER OR TEAM MEMBER YOU CHECK A FUTURE OR PENDING TASK Set up FMEP Issued an EFT payment Issued any digital payment Set up GHRN SMOI Completed 2 tasks in one claim Set up a shop for a digital payment method You get under 2 min ACW Set up an MOI @ FNOL You use a reflective statement You take over 20 calls for the day Closed a claim Set up text messaging You get some fresh air during break or lunch Shared a Dad Joke Completed a task during an inquiry call Closed 2 coverages in one claim Updated liability with affected participant Closed a coverage Set up a QCP Closed a financial Sent LOU Letter Set expectations for next steps at end of call YOU HELP A PEER OR TEAM MEMBER YOU CHECK A FUTURE OR PENDING TASK Set up FMEP Issued an EFT payment Issued any digital payment Set up GHRN SMOI Completed 2 tasks in one claim Set up a shop for a digital payment method You get under 2 min ACW Set up an MOI @ FNOL You use a reflective statement You take over 20 calls for the day Closed a claim Set up text messaging
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
You get some fresh air during break or lunch
Shared a Dad Joke
Completed a task during an inquiry call
Closed 2 coverages in one claim
Updated liability with affected participant
Closed a coverage
Set up a QCP
Closed a financial
Sent LOU Letter
Set expectations for next steps at end of call
YOU HELP A PEER OR TEAM MEMBER
YOU CHECK A FUTURE OR PENDING TASK
Set up FMEP
Issued an EFT payment
Issued any digital payment
Set up GHRN SMOI
Completed 2 tasks in one claim
Set up a shop for a digital payment method
You get under 2 min ACW
Set up an MOI @ FNOL
You use a reflective statement
You take over 20 calls for the day
Closed a claim
Set up text messaging