Completeda taskduring aninquiry callSet up ashop for adigitalpaymentmethodIssuedany digitalpaymentYou takeover 20calls forthe dayYou getunder 2min ACWSet upFMEPSentLOULetterYou getsome freshair duringbreak orlunchIssuedan EFTpaymentClosed 2coveragesin oneclaimClosed acoverageYOU HELPA PEER ORTEAMMEMBERClosedafinancialYou use areflectivestatementSet upGHRNSMOISet upan MOI@ FNOLSet upa QCPSet up textmessagingYOUCHECK AFUTURE ORPENDINGTASKUpdatedliability withaffectedparticipantCompleted2 tasks inone claimSetexpectationsfor nextsteps at endof callShareda DadJokeCloseda claimCompleteda taskduring aninquiry callSet up ashop for adigitalpaymentmethodIssuedany digitalpaymentYou takeover 20calls forthe dayYou getunder 2min ACWSet upFMEPSentLOULetterYou getsome freshair duringbreak orlunchIssuedan EFTpaymentClosed 2coveragesin oneclaimClosed acoverageYOU HELPA PEER ORTEAMMEMBERClosedafinancialYou use areflectivestatementSet upGHRNSMOISet upan MOI@ FNOLSet upa QCPSet up textmessagingYOUCHECK AFUTURE ORPENDINGTASKUpdatedliability withaffectedparticipantCompleted2 tasks inone claimSetexpectationsfor nextsteps at endof callShareda DadJokeCloseda claim

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a task during an inquiry call
  2. Set up a shop for a digital payment method
  3. Issued any digital payment
  4. You take over 20 calls for the day
  5. You get under 2 min ACW
  6. Set up FMEP
  7. Sent LOU Letter
  8. You get some fresh air during break or lunch
  9. Issued an EFT payment
  10. Closed 2 coverages in one claim
  11. Closed a coverage
  12. YOU HELP A PEER OR TEAM MEMBER
  13. Closed a financial
  14. You use a reflective statement
  15. Set up GHRN SMOI
  16. Set up an MOI @ FNOL
  17. Set up a QCP
  18. Set up text messaging
  19. YOU CHECK A FUTURE OR PENDING TASK
  20. Updated liability with affected participant
  21. Completed 2 tasks in one claim
  22. Set expectations for next steps at end of call
  23. Shared a Dad Joke
  24. Closed a claim