Completed a task during an inquiry call You get some fresh air during break or lunch Set up a shop for a digital payment method YOU CHECK A FUTURE OR PENDING TASK Closed a claim Issued an EFT payment Set up an MOI @ FNOL You get under 2 min ACW Shared a Dad Joke You use a reflective statement Closed a financial Set up FMEP Closed a coverage Issued any digital payment Closed 2 coverages in one claim Set up GHRN SMOI Updated liability with affected participant Completed 2 tasks in one claim Set expectations for next steps at end of call YOU HELP A PEER OR TEAM MEMBER Set up a QCP You take over 20 calls for the day Sent LOU Letter Set up text messaging Completed a task during an inquiry call You get some fresh air during break or lunch Set up a shop for a digital payment method YOU CHECK A FUTURE OR PENDING TASK Closed a claim Issued an EFT payment Set up an MOI @ FNOL You get under 2 min ACW Shared a Dad Joke You use a reflective statement Closed a financial Set up FMEP Closed a coverage Issued any digital payment Closed 2 coverages in one claim Set up GHRN SMOI Updated liability with affected participant Completed 2 tasks in one claim Set expectations for next steps at end of call YOU HELP A PEER OR TEAM MEMBER Set up a QCP You take over 20 calls for the day Sent LOU Letter Set up text messaging
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed a task during an inquiry call
You get some fresh air during break or lunch
Set up a shop for a digital payment method
YOU CHECK A FUTURE OR PENDING TASK
Closed a claim
Issued an EFT payment
Set up an MOI @ FNOL
You get under 2 min ACW
Shared a Dad Joke
You use a reflective statement
Closed a financial
Set up FMEP
Closed a coverage
Issued any digital payment
Closed 2 coverages in one claim
Set up GHRN SMOI
Updated liability with affected participant
Completed 2 tasks in one claim
Set expectations for next steps at end of call
YOU HELP A PEER OR TEAM MEMBER
Set up a QCP
You take over 20 calls for the day
Sent LOU Letter
Set up text messaging