Set up textmessagingSentLOULetterCompleted2 tasks inone claimShareda DadJokeSet upa QCPClosed acoverageYou getunder 2min ACWYou getsome freshair duringbreak orlunchSet upGHRNSMOIYOUCHECK AFUTURE ORPENDINGTASKSet upan MOI@ FNOLSet up ashop for adigitalpaymentmethodCompleteda taskduring aninquiry callYOU HELPA PEER ORTEAMMEMBERIssuedan EFTpaymentUpdatedliability withaffectedparticipantSetexpectationsfor nextsteps at endof callYou use areflectivestatementClosedafinancialCloseda claimIssuedany digitalpaymentSet upFMEPClosed 2coveragesin oneclaimYou takeover 20calls forthe daySet up textmessagingSentLOULetterCompleted2 tasks inone claimShareda DadJokeSet upa QCPClosed acoverageYou getunder 2min ACWYou getsome freshair duringbreak orlunchSet upGHRNSMOIYOUCHECK AFUTURE ORPENDINGTASKSet upan MOI@ FNOLSet up ashop for adigitalpaymentmethodCompleteda taskduring aninquiry callYOU HELPA PEER ORTEAMMEMBERIssuedan EFTpaymentUpdatedliability withaffectedparticipantSetexpectationsfor nextsteps at endof callYou use areflectivestatementClosedafinancialCloseda claimIssuedany digitalpaymentSet upFMEPClosed 2coveragesin oneclaimYou takeover 20calls forthe day

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up text messaging
  2. Sent LOU Letter
  3. Completed 2 tasks in one claim
  4. Shared a Dad Joke
  5. Set up a QCP
  6. Closed a coverage
  7. You get under 2 min ACW
  8. You get some fresh air during break or lunch
  9. Set up GHRN SMOI
  10. YOU CHECK A FUTURE OR PENDING TASK
  11. Set up an MOI @ FNOL
  12. Set up a shop for a digital payment method
  13. Completed a task during an inquiry call
  14. YOU HELP A PEER OR TEAM MEMBER
  15. Issued an EFT payment
  16. Updated liability with affected participant
  17. Set expectations for next steps at end of call
  18. You use a reflective statement
  19. Closed a financial
  20. Closed a claim
  21. Issued any digital payment
  22. Set up FMEP
  23. Closed 2 coverages in one claim
  24. You take over 20 calls for the day