Completed2 tasks inone claimIssuedany digitalpaymentYou use areflectivestatementUpdatedliability withaffectedparticipantClosed acoverageSet up ashop for adigitalpaymentmethodSet up textmessagingYou getunder 2min ACWSetexpectationsfor nextsteps at endof callYOUCHECK AFUTURE ORPENDINGTASKYou takeover 20calls forthe dayYOU HELPA PEER ORTEAMMEMBERSet upan MOI@ FNOLYou getsome freshair duringbreak orlunchClosedafinancialSet upFMEPClosed 2coveragesin oneclaimShareda DadJokeSet upGHRNSMOICloseda claimIssuedan EFTpaymentSet upa QCPCompleteda taskduring aninquiry callSentLOULetterCompleted2 tasks inone claimIssuedany digitalpaymentYou use areflectivestatementUpdatedliability withaffectedparticipantClosed acoverageSet up ashop for adigitalpaymentmethodSet up textmessagingYou getunder 2min ACWSetexpectationsfor nextsteps at endof callYOUCHECK AFUTURE ORPENDINGTASKYou takeover 20calls forthe dayYOU HELPA PEER ORTEAMMEMBERSet upan MOI@ FNOLYou getsome freshair duringbreak orlunchClosedafinancialSet upFMEPClosed 2coveragesin oneclaimShareda DadJokeSet upGHRNSMOICloseda claimIssuedan EFTpaymentSet upa QCPCompleteda taskduring aninquiry callSentLOULetter

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed 2 tasks in one claim
  2. Issued any digital payment
  3. You use a reflective statement
  4. Updated liability with affected participant
  5. Closed a coverage
  6. Set up a shop for a digital payment method
  7. Set up text messaging
  8. You get under 2 min ACW
  9. Set expectations for next steps at end of call
  10. YOU CHECK A FUTURE OR PENDING TASK
  11. You take over 20 calls for the day
  12. YOU HELP A PEER OR TEAM MEMBER
  13. Set up an MOI @ FNOL
  14. You get some fresh air during break or lunch
  15. Closed a financial
  16. Set up FMEP
  17. Closed 2 coverages in one claim
  18. Shared a Dad Joke
  19. Set up GHRN SMOI
  20. Closed a claim
  21. Issued an EFT payment
  22. Set up a QCP
  23. Completed a task during an inquiry call
  24. Sent LOU Letter