Set up ashop for adigitalpaymentmethodClosed acoverageYou getunder 2min ACWSentLOULetterYou getsome freshair duringbreak orlunchCompleteda taskduring aninquiry callSet upGHRNSMOIIssuedan EFTpaymentYOU HELPA PEER ORTEAMMEMBERYou use areflectivestatementSet upFMEPSetexpectationsfor nextsteps at endof callSet up textmessagingYOUCHECK AFUTURE ORPENDINGTASKShareda DadJokeCloseda claimSet upa QCPCompleted2 tasks inone claimSet upan MOI@ FNOLClosedafinancialYou takeover 20calls forthe dayIssuedany digitalpaymentClosed 2coveragesin oneclaimUpdatedliability withaffectedparticipantSet up ashop for adigitalpaymentmethodClosed acoverageYou getunder 2min ACWSentLOULetterYou getsome freshair duringbreak orlunchCompleteda taskduring aninquiry callSet upGHRNSMOIIssuedan EFTpaymentYOU HELPA PEER ORTEAMMEMBERYou use areflectivestatementSet upFMEPSetexpectationsfor nextsteps at endof callSet up textmessagingYOUCHECK AFUTURE ORPENDINGTASKShareda DadJokeCloseda claimSet upa QCPCompleted2 tasks inone claimSet upan MOI@ FNOLClosedafinancialYou takeover 20calls forthe dayIssuedany digitalpaymentClosed 2coveragesin oneclaimUpdatedliability withaffectedparticipant

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up a shop for a digital payment method
  2. Closed a coverage
  3. You get under 2 min ACW
  4. Sent LOU Letter
  5. You get some fresh air during break or lunch
  6. Completed a task during an inquiry call
  7. Set up GHRN SMOI
  8. Issued an EFT payment
  9. YOU HELP A PEER OR TEAM MEMBER
  10. You use a reflective statement
  11. Set up FMEP
  12. Set expectations for next steps at end of call
  13. Set up text messaging
  14. YOU CHECK A FUTURE OR PENDING TASK
  15. Shared a Dad Joke
  16. Closed a claim
  17. Set up a QCP
  18. Completed 2 tasks in one claim
  19. Set up an MOI @ FNOL
  20. Closed a financial
  21. You take over 20 calls for the day
  22. Issued any digital payment
  23. Closed 2 coverages in one claim
  24. Updated liability with affected participant