Set up text messaging Sent LOU Letter Completed 2 tasks in one claim Shared a Dad Joke Set up a QCP Closed a coverage You get under 2 min ACW You get some fresh air during break or lunch Set up GHRN SMOI YOU CHECK A FUTURE OR PENDING TASK Set up an MOI @ FNOL Set up a shop for a digital payment method Completed a task during an inquiry call YOU HELP A PEER OR TEAM MEMBER Issued an EFT payment Updated liability with affected participant Set expectations for next steps at end of call You use a reflective statement Closed a financial Closed a claim Issued any digital payment Set up FMEP Closed 2 coverages in one claim You take over 20 calls for the day Set up text messaging Sent LOU Letter Completed 2 tasks in one claim Shared a Dad Joke Set up a QCP Closed a coverage You get under 2 min ACW You get some fresh air during break or lunch Set up GHRN SMOI YOU CHECK A FUTURE OR PENDING TASK Set up an MOI @ FNOL Set up a shop for a digital payment method Completed a task during an inquiry call YOU HELP A PEER OR TEAM MEMBER Issued an EFT payment Updated liability with affected participant Set expectations for next steps at end of call You use a reflective statement Closed a financial Closed a claim Issued any digital payment Set up FMEP Closed 2 coverages in one claim You take over 20 calls for the day
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Set up text messaging
Sent LOU Letter
Completed 2 tasks in one claim
Shared a Dad Joke
Set up a QCP
Closed a coverage
You get under 2 min ACW
You get some fresh air during break or lunch
Set up GHRN SMOI
YOU CHECK A FUTURE OR PENDING TASK
Set up an MOI @ FNOL
Set up a shop for a digital payment method
Completed a task during an inquiry call
YOU HELP A PEER OR TEAM MEMBER
Issued an EFT payment
Updated liability with affected participant
Set expectations for next steps at end of call
You use a reflective statement
Closed a financial
Closed a claim
Issued any digital payment
Set up FMEP
Closed 2 coverages in one claim
You take over 20 calls for the day