Issuedan EFTpaymentUpdatedliability withaffectedparticipantSet upan MOI@ FNOLSet up textmessagingYou use areflectivestatementClosed 2coveragesin oneclaimSentLOULetterCompleted2 tasks inone claimSet upa QCPSet up ashop for adigitalpaymentmethodYou getunder 2min ACWShareda DadJokeClosed acoverageYou takeover 20calls forthe dayYou getsome freshair duringbreak orlunchSetexpectationsfor nextsteps at endof callCloseda claimCompleteda taskduring aninquiry callIssuedany digitalpaymentSet upGHRNSMOIYOUCHECK AFUTURE ORPENDINGTASKSet upFMEPYOU HELPA PEER ORTEAMMEMBERClosedafinancialIssuedan EFTpaymentUpdatedliability withaffectedparticipantSet upan MOI@ FNOLSet up textmessagingYou use areflectivestatementClosed 2coveragesin oneclaimSentLOULetterCompleted2 tasks inone claimSet upa QCPSet up ashop for adigitalpaymentmethodYou getunder 2min ACWShareda DadJokeClosed acoverageYou takeover 20calls forthe dayYou getsome freshair duringbreak orlunchSetexpectationsfor nextsteps at endof callCloseda claimCompleteda taskduring aninquiry callIssuedany digitalpaymentSet upGHRNSMOIYOUCHECK AFUTURE ORPENDINGTASKSet upFMEPYOU HELPA PEER ORTEAMMEMBERClosedafinancial

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Issued an EFT payment
  2. Updated liability with affected participant
  3. Set up an MOI @ FNOL
  4. Set up text messaging
  5. You use a reflective statement
  6. Closed 2 coverages in one claim
  7. Sent LOU Letter
  8. Completed 2 tasks in one claim
  9. Set up a QCP
  10. Set up a shop for a digital payment method
  11. You get under 2 min ACW
  12. Shared a Dad Joke
  13. Closed a coverage
  14. You take over 20 calls for the day
  15. You get some fresh air during break or lunch
  16. Set expectations for next steps at end of call
  17. Closed a claim
  18. Completed a task during an inquiry call
  19. Issued any digital payment
  20. Set up GHRN SMOI
  21. YOU CHECK A FUTURE OR PENDING TASK
  22. Set up FMEP
  23. YOU HELP A PEER OR TEAM MEMBER
  24. Closed a financial