You getunder 2min ACWClosedafinancialClosed 2coveragesin oneclaimYOU HELPA PEER ORTEAMMEMBERSet upGHRNSMOIShareda DadJokeYou takeover 20calls forthe daySentLOULetterIssuedany digitalpaymentClosed acoverageCompleteda taskduring aninquiry callUpdatedliability withaffectedparticipantCloseda claimSetexpectationsfor nextsteps at endof callYou getsome freshair duringbreak orlunchSet upan MOI@ FNOLSet up textmessagingIssuedan EFTpaymentYOUCHECK AFUTURE ORPENDINGTASKCompleted2 tasks inone claimYou use areflectivestatementSet upFMEPSet upa QCPSet up ashop for adigitalpaymentmethodYou getunder 2min ACWClosedafinancialClosed 2coveragesin oneclaimYOU HELPA PEER ORTEAMMEMBERSet upGHRNSMOIShareda DadJokeYou takeover 20calls forthe daySentLOULetterIssuedany digitalpaymentClosed acoverageCompleteda taskduring aninquiry callUpdatedliability withaffectedparticipantCloseda claimSetexpectationsfor nextsteps at endof callYou getsome freshair duringbreak orlunchSet upan MOI@ FNOLSet up textmessagingIssuedan EFTpaymentYOUCHECK AFUTURE ORPENDINGTASKCompleted2 tasks inone claimYou use areflectivestatementSet upFMEPSet upa QCPSet up ashop for adigitalpaymentmethod

CNL2 BINGO Con 4 Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You get under 2 min ACW
  2. Closed a financial
  3. Closed 2 coverages in one claim
  4. YOU HELP A PEER OR TEAM MEMBER
  5. Set up GHRN SMOI
  6. Shared a Dad Joke
  7. You take over 20 calls for the day
  8. Sent LOU Letter
  9. Issued any digital payment
  10. Closed a coverage
  11. Completed a task during an inquiry call
  12. Updated liability with affected participant
  13. Closed a claim
  14. Set expectations for next steps at end of call
  15. You get some fresh air during break or lunch
  16. Set up an MOI @ FNOL
  17. Set up text messaging
  18. Issued an EFT payment
  19. YOU CHECK A FUTURE OR PENDING TASK
  20. Completed 2 tasks in one claim
  21. You use a reflective statement
  22. Set up FMEP
  23. Set up a QCP
  24. Set up a shop for a digital payment method