Error1578Theirquestion isanswered bykbase articleIQCBypassServiceBenchJob alreadycancelledAST2ErrorUBIFcustomer-facingwebsite errorVX805/CardReaderTroubleshootingPO stuckas SavedFlagServiceBench"Invoiceisinvalid.""FSS saidto callHelpDesk"UnlockPODymo PrinterTroubleshootingDeletein-transitPO"I refreshedit and triedanotherdevice"B2B QuizExtensions(2+ in arow)Error0Escalateto GoogleSupportPasswordResetRemotein"I'mgettingan error"2FATransfercall toCommandCenterFlagGSPNFRPUnlockStoreClosureUse aPerfectKeyboardmacro on aticketClaimtransferGSXBypassUnableto syncRTRepairCalissueThey needthis takencare ofASAPMissingGoogleTriageCodes"Only googleOEM itemsmay beadded to thisrepair"MetricsinquirySuccessfulRT SyncFlip/Fold WOTroubleshootingBringg AppTroubleshooting"ASC jobnumberalreadyexists.""Unable tocreatework ordernote"Escalateto DistroOCTA:FErrorInventoryCountErrorTransferpaymentbetweensalesSamsungOn-SiteExchange(OSE) WorkOrderMissingpartsTransferparts toRT vanGCICGDErrorPBA/OCTAerrorDistroLabelMissingWO in Repaired- RFP status, butmeant to beDeclined orUnrepairable"You guysfixed itearlier todayfor me"ASNerrorCannotfindleadAsurion WOUnrepairable- RFP"WarrantyBill No.AlreadyExists"SamsungInternationalRepairApprovalError03Error1578Theirquestion isanswered bykbase articleIQCBypassServiceBenchJob alreadycancelledAST2ErrorUBIFcustomer-facingwebsite errorVX805/CardReaderTroubleshootingPO stuckas SavedFlagServiceBench"Invoiceisinvalid.""FSS saidto callHelpDesk"UnlockPODymo PrinterTroubleshootingDeletein-transitPO"I refreshedit and triedanotherdevice"B2B QuizExtensions(2+ in arow)Error0Escalateto GoogleSupportPasswordResetRemotein"I'mgettingan error"2FATransfercall toCommandCenterFlagGSPNFRPUnlockStoreClosureUse aPerfectKeyboardmacro on aticketClaimtransferGSXBypassUnableto syncRTRepairCalissueThey needthis takencare ofASAPMissingGoogleTriageCodes"Only googleOEM itemsmay beadded to thisrepair"MetricsinquirySuccessfulRT SyncFlip/Fold WOTroubleshootingBringg AppTroubleshooting"ASC jobnumberalreadyexists.""Unable tocreatework ordernote"Escalateto DistroOCTA:FErrorInventoryCountErrorTransferpaymentbetweensalesSamsungOn-SiteExchange(OSE) WorkOrderMissingpartsTransferparts toRT vanGCICGDErrorPBA/OCTAerrorDistroLabelMissingWO in Repaired- RFP status, butmeant to beDeclined orUnrepairable"You guysfixed itearlier todayfor me"ASNerrorCannotfindleadAsurion WOUnrepairable- RFP"WarrantyBill No.AlreadyExists"SamsungInternationalRepairApprovalError03

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Error 1578
  2. Their question is answered by kbase article
  3. IQC Bypass
  4. ServiceBench Job already cancelled
  5. AST2 Error
  6. UBIF customer-facing website error
  7. VX805/Card Reader Troubleshooting
  8. PO stuck as Saved
  9. Flag ServiceBench
  10. "Invoice is invalid."
  11. "FSS said to call Help Desk"
  12. Unlock PO
  13. Dymo Printer Troubleshooting
  14. Delete in-transit PO
  15. "I refreshed it and tried another device"
  16. B2B Quiz Extensions (2+ in a row)
  17. Error 0
  18. Escalate to Google Support
  19. Password Reset
  20. Remote in
  21. "I'm getting an error"
  22. 2FA
  23. Transfer call to Command Center
  24. Flag GSPN
  25. FRP Unlock
  26. Store Closure
  27. Use a PerfectKeyboard macro on a ticket
  28. Claim transfer
  29. GSX Bypass
  30. Unable to sync RT
  31. RepairCal issue
  32. They need this taken care of ASAP
  33. Missing Google Triage Codes
  34. "Only google OEM items may be added to this repair"
  35. Metrics inquiry
  36. Successful RT Sync
  37. Flip/Fold WO Troubleshooting
  38. Bringg App Troubleshooting
  39. "ASC job number already exists."
  40. "Unable to create work order note"
  41. Escalate to Distro
  42. OCTA:F Error
  43. Inventory Count Error
  44. Transfer payment between sales
  45. Samsung On-Site Exchange (OSE) Work Order
  46. Missing parts
  47. Transfer parts to RT van
  48. GCIC GD Error
  49. PBA/OCTA error
  50. Distro Label Missing
  51. WO in Repaired - RFP status, but meant to be Declined or Unrepairable
  52. "You guys fixed it earlier today for me"
  53. ASN error
  54. Cannot find lead
  55. Asurion WO Unrepairable - RFP
  56. "Warranty Bill No. Already Exists"
  57. Samsung International Repair Approval
  58. Error 03