PBA/OCTAerrorThey needthis takencare ofASAPDeletein-transitPOASNerrorTransfercall toCommandCenterUnlockPOAsurion WOUnrepairable- RFPClaimtransfer"Only googleOEM itemsmay beadded to thisrepair""WarrantyBill No.AlreadyExists"FRPUnlockFlagGSPNSuccessfulRT SyncError03DistroLabelMissingTheirquestion isanswered bykbase articleGCICGDErrorError0Dymo PrinterTroubleshootingSamsungOn-SiteExchange(OSE) WorkOrder"Unable tocreatework ordernote"Use aPerfectKeyboardmacro on aticketRemoteinUnableto syncRTMissingGoogleTriageCodesOCTA:FErrorTransferpaymentbetweensales"You guysfixed itearlier todayfor me"Error1578SamsungInternationalRepairApprovalBringg AppTroubleshootingUBIFcustomer-facingwebsite errorPasswordResetPO stuckas SavedVX805/CardReaderTroubleshooting"FSS saidto callHelpDesk"Flip/Fold WOTroubleshootingEscalateto GoogleSupportMissingpartsGSXBypassEscalateto Distro"I refreshedit and triedanotherdevice"Transferparts toRT vanFlagServiceBenchAST2Error"Invoiceisinvalid."InventoryCountErrorMetricsinquiryB2B QuizExtensions(2+ in arow)StoreClosureServiceBenchJob alreadycancelled"I'mgettingan error"RepairCalissue2FAIQCBypassWO in Repaired- RFP status, butmeant to beDeclined orUnrepairableCannotfindlead"ASC jobnumberalreadyexists."PBA/OCTAerrorThey needthis takencare ofASAPDeletein-transitPOASNerrorTransfercall toCommandCenterUnlockPOAsurion WOUnrepairable- RFPClaimtransfer"Only googleOEM itemsmay beadded to thisrepair""WarrantyBill No.AlreadyExists"FRPUnlockFlagGSPNSuccessfulRT SyncError03DistroLabelMissingTheirquestion isanswered bykbase articleGCICGDErrorError0Dymo PrinterTroubleshootingSamsungOn-SiteExchange(OSE) WorkOrder"Unable tocreatework ordernote"Use aPerfectKeyboardmacro on aticketRemoteinUnableto syncRTMissingGoogleTriageCodesOCTA:FErrorTransferpaymentbetweensales"You guysfixed itearlier todayfor me"Error1578SamsungInternationalRepairApprovalBringg AppTroubleshootingUBIFcustomer-facingwebsite errorPasswordResetPO stuckas SavedVX805/CardReaderTroubleshooting"FSS saidto callHelpDesk"Flip/Fold WOTroubleshootingEscalateto GoogleSupportMissingpartsGSXBypassEscalateto Distro"I refreshedit and triedanotherdevice"Transferparts toRT vanFlagServiceBenchAST2Error"Invoiceisinvalid."InventoryCountErrorMetricsinquiryB2B QuizExtensions(2+ in arow)StoreClosureServiceBenchJob alreadycancelled"I'mgettingan error"RepairCalissue2FAIQCBypassWO in Repaired- RFP status, butmeant to beDeclined orUnrepairableCannotfindlead"ASC jobnumberalreadyexists."

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PBA/OCTA error
  2. They need this taken care of ASAP
  3. Delete in-transit PO
  4. ASN error
  5. Transfer call to Command Center
  6. Unlock PO
  7. Asurion WO Unrepairable - RFP
  8. Claim transfer
  9. "Only google OEM items may be added to this repair"
  10. "Warranty Bill No. Already Exists"
  11. FRP Unlock
  12. Flag GSPN
  13. Successful RT Sync
  14. Error 03
  15. Distro Label Missing
  16. Their question is answered by kbase article
  17. GCIC GD Error
  18. Error 0
  19. Dymo Printer Troubleshooting
  20. Samsung On-Site Exchange (OSE) Work Order
  21. "Unable to create work order note"
  22. Use a PerfectKeyboard macro on a ticket
  23. Remote in
  24. Unable to sync RT
  25. Missing Google Triage Codes
  26. OCTA:F Error
  27. Transfer payment between sales
  28. "You guys fixed it earlier today for me"
  29. Error 1578
  30. Samsung International Repair Approval
  31. Bringg App Troubleshooting
  32. UBIF customer-facing website error
  33. Password Reset
  34. PO stuck as Saved
  35. VX805/Card Reader Troubleshooting
  36. "FSS said to call Help Desk"
  37. Flip/Fold WO Troubleshooting
  38. Escalate to Google Support
  39. Missing parts
  40. GSX Bypass
  41. Escalate to Distro
  42. "I refreshed it and tried another device"
  43. Transfer parts to RT van
  44. Flag ServiceBench
  45. AST2 Error
  46. "Invoice is invalid."
  47. Inventory Count Error
  48. Metrics inquiry
  49. B2B Quiz Extensions (2+ in a row)
  50. Store Closure
  51. ServiceBench Job already cancelled
  52. "I'm getting an error"
  53. RepairCal issue
  54. 2FA
  55. IQC Bypass
  56. WO in Repaired - RFP status, but meant to be Declined or Unrepairable
  57. Cannot find lead
  58. "ASC job number already exists."