FixedInterestRatesInterest ratesonconsolidationsare _______GP5SDTRinfoCTLWebLoginStatusThis buttonwill be red ifunregistered,and uncoloredif registered180daysLoans canbe addedwithin______ ofcompletionDeathClaimBorrower ordependentstudentpassed awayB294Consolidationadd-loanformGi1BPasswordreset CTLTKB4Consolidationinfo CTLFirst/lastname,CompanynameInbound callopeningrequirementTKB2PSLFinfoCTLGL4UCreditdisputeinfo CTLCannotverballyapplyHow theborrowerCANNOTapply forconsolidationCallMonitoringDisclosure(CMD)Required on allOUTBOUNDcalls, and oninbounds ifanother partyjoins the callClosedSchoolBorrower orstudent unableto completeprogram due toschool closingDisabilityClaimBorrower ispermanentlydisabledMohelaIf consolidatingfor PSLF, it isrecommendedthe borrowerselects thisservicerGP5QTPDinfoCTLDefault270+days pastdue claimTKB5How touploaddocumentsCTLUnauthorizedSignatureSomeone atthe schoolsigned theloan app orprom noteReferencesThe borrowerMUST list 2_____ ontheirapplicationP200Auto payapplicationDisqualifyingStatusUnable to workwith degreedue to medicalcondition orother reasonIDRtransitionstatementand selfcertifyThis isrequired ifthe borroweris not in anIDR plan8552811771IDR faxnumberConsolidatedbalanceThe newLEVELrepaymentterms arebased on the______WelcometoAidvantageThis is required anytime the borrowermentions they usedto be with anotherservicer or it is theirfirst time callingAidvantageSCHLstatusLoans can't beconsolidatedwhile in thisDEFERMENTtypeG12AHow toself certifyincomeCTLVAPEAbbreviation forverifyingaddress, phonenumber, andemailFSATestCallDept ofED/FSAagent callingto askquestionsPSLFPromotionRequired onevery call,eligibility isbased onemploymenttype3175786262Consolidationfax numberPO BOX300001GreenvilleTX 75403GeneralmailingaddressNeverEnrolledClaimBorrowerreceived a loanbut did notattend at least 1day in the loanperiodGL4RAutopaychanges andenrollmentCTLPO BOX300002GreenvilleTX 75403IDRmailingaddressDefense toRepaymentSchool tookmisleadingactions relatedto fraud or legalaction againstthe schoolPO BOX4450Portland OR97208-4450Paymentaddress8662660178GeneralfaxnumberNoFeesDescriptionof fees forconsolidationValidateRequired onevery callbefore wecan open theaccountTCPARequiredfor ALLcell phonenumbers8004333243LoanLocator/FSAnumberGL4TSetting up andmanagingAidvantage.comCTLTKB3TLFinfoCTLDischargeClaimsA means ofdischargingdebt if aspecific set ofcriteria is metConsolidationThe processof combiningmultipleloans into 18552796207DTRHotline863screenCLASSscreen forconsolidationsummaryBankruptcyClaimBorrowerhas alreadyor plans tofilebankruptcyCheckAutoPayThis spacewill be purpleif enrolled, oruncolored ifnot enrolledIdentityTheft,Fraud,ForgeryBorrower did nottake out loans,attend the schoolthe loans were for,or provided falseinfo to obtain loansborrowerdefense@ed.govDTRemailaddressB295ConsolidationapplicationTeacherLoanForgiveness5consecutiveyears in aTitle IVschoolGP5YHow toobtain amortgageletter CTLPublicServiceLoanForgiveness120paymentswith aneligible jobGL4SAccessyour inboxCTLSummaryLetterDocument sentallowing theborrower 10business daystochange/cancelstudentaid.govFSAwebsiteGXT8Applyfor IDRCTLed_consolidation_orig@aidvantage.comAidvantageconsolidationemailaidvantage.comOurwebsiteCallerIntentTells us whatthe borrowermentioned inthe IVRAbilitytoBenefitNo GED/High SchooldiplomaclaimNewInterestRateweightedaverage of allloans included,rounded tonearest 1/8%Self Servicereminder/pitchRequired ifthe borrowerhas an onlineaccount setup8007221300AidvantagePhoneNumberFixedInterestRatesInterest ratesonconsolidationsare _______GP5SDTRinfoCTLWebLoginStatusThis buttonwill be red ifunregistered,and uncoloredif registered180daysLoans canbe addedwithin______ ofcompletionDeathClaimBorrower ordependentstudentpassed awayB294Consolidationadd-loanformGi1BPasswordreset CTLTKB4Consolidationinfo CTLFirst/lastname,CompanynameInbound callopeningrequirementTKB2PSLFinfoCTLGL4UCreditdisputeinfo CTLCannotverballyapplyHow theborrowerCANNOTapply forconsolidationCallMonitoringDisclosure(CMD)Required on allOUTBOUNDcalls, and oninbounds ifanother partyjoins the callClosedSchoolBorrower orstudent unableto completeprogram due toschool closingDisabilityClaimBorrower ispermanentlydisabledMohelaIf consolidatingfor PSLF, it isrecommendedthe borrowerselects thisservicerGP5QTPDinfoCTLDefault270+days pastdue claimTKB5How touploaddocumentsCTLUnauthorizedSignatureSomeone atthe schoolsigned theloan app orprom noteReferencesThe borrowerMUST list 2_____ ontheirapplicationP200Auto payapplicationDisqualifyingStatusUnable to workwith degreedue to medicalcondition orother reasonIDRtransitionstatementand selfcertifyThis isrequired ifthe borroweris not in anIDR plan8552811771IDR faxnumberConsolidatedbalanceThe newLEVELrepaymentterms arebased on the______WelcometoAidvantageThis is required anytime the borrowermentions they usedto be with anotherservicer or it is theirfirst time callingAidvantageSCHLstatusLoans can't beconsolidatedwhile in thisDEFERMENTtypeG12AHow toself certifyincomeCTLVAPEAbbreviation forverifyingaddress, phonenumber, andemailFSATestCallDept ofED/FSAagent callingto askquestionsPSLFPromotionRequired onevery call,eligibility isbased onemploymenttype3175786262Consolidationfax numberPO BOX300001GreenvilleTX 75403GeneralmailingaddressNeverEnrolledClaimBorrowerreceived a loanbut did notattend at least 1day in the loanperiodGL4RAutopaychanges andenrollmentCTLPO BOX300002GreenvilleTX 75403IDRmailingaddressDefense toRepaymentSchool tookmisleadingactions relatedto fraud or legalaction againstthe schoolPO BOX4450Portland OR97208-4450Paymentaddress8662660178GeneralfaxnumberNoFeesDescriptionof fees forconsolidationValidateRequired onevery callbefore wecan open theaccountTCPARequiredfor ALLcell phonenumbers8004333243LoanLocator/FSAnumberGL4TSetting up andmanagingAidvantage.comCTLTKB3TLFinfoCTLDischargeClaimsA means ofdischargingdebt if aspecific set ofcriteria is metConsolidationThe processof combiningmultipleloans into 18552796207DTRHotline863screenCLASSscreen forconsolidationsummaryBankruptcyClaimBorrowerhas alreadyor plans tofilebankruptcyCheckAutoPayThis spacewill be purpleif enrolled, oruncolored ifnot enrolledIdentityTheft,Fraud,ForgeryBorrower did nottake out loans,attend the schoolthe loans were for,or provided falseinfo to obtain loansborrowerdefense@ed.govDTRemailaddressB295ConsolidationapplicationTeacherLoanForgiveness5consecutiveyears in aTitle IVschoolGP5YHow toobtain amortgageletter CTLPublicServiceLoanForgiveness120paymentswith aneligible jobGL4SAccessyour inboxCTLSummaryLetterDocument sentallowing theborrower 10business daystochange/cancelstudentaid.govFSAwebsiteGXT8Applyfor IDRCTLed_consolidation_orig@aidvantage.comAidvantageconsolidationemailaidvantage.comOurwebsiteCallerIntentTells us whatthe borrowermentioned inthe IVRAbilitytoBenefitNo GED/High SchooldiplomaclaimNewInterestRateweightedaverage of allloans included,rounded tonearest 1/8%Self Servicereminder/pitchRequired ifthe borrowerhas an onlineaccount setup8007221300AidvantagePhoneNumber

C5 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. S-Interest rates on consolidations are _______
    S-Fixed Interest Rates
  2. L-DTR info CTL
    L-GP5S
  3. O-This button will be red if unregistered, and uncolored if registered
    O-Web Login Status
  4. S-Loans can be added within ______ of completion
    S-180 days
  5. N-Borrower or dependent student passed away
    N-Death Claim
  6. S-Consolidation add-loan form
    S-B294
  7. L-Password reset CTL
    L-Gi1B
  8. L-Consolidation info CTL
    L-TKB4
  9. O-Inbound call opening requirement
    O-First/last name, Company name
  10. L-PSLF info CTL
    L-TKB2
  11. L-Credit dispute info CTL
    L-GL4U
  12. S-How the borrower CANNOT apply for consolidation
    S-Cannot verbally apply
  13. O-Required on all OUTBOUND calls, and on inbounds if another party joins the call
    O-Call Monitoring Disclosure (CMD)
  14. N-Borrower or student unable to complete program due to school closing
    N-Closed School
  15. N-Borrower is permanently disabled
    N-Disability Claim
  16. S-If consolidating for PSLF, it is recommended the borrower selects this servicer
    S-Mohela
  17. L-TPD info CTL
    L-GP5Q
  18. N-270+ days past due claim
    N-Default
  19. L-How to upload documents CTL
    L-TKB5
  20. N-Someone at the school signed the loan app or prom note
    N-Unauthorized Signature
  21. S-The borrower MUST list 2 _____ on their application
    S-References
  22. O-Auto pay application
    O-P200
  23. N-Unable to work with degree due to medical condition or other reason
    N-Disqualifying Status
  24. O-This is required if the borrower is not in an IDR plan
    O-IDR transition statement and self certify
  25. A-IDR fax number
    A-855 281 1771
  26. S-The new LEVEL repayment terms are based on the ______
    S-Consolidated balance
  27. O-This is required any time the borrower mentions they used to be with another servicer or it is their first time calling Aidvantage
    O-Welcome to Aidvantage
  28. S-Loans can't be consolidated while in this DEFERMENT type
    S-SCHL status
  29. L-How to self certify income CTL
    L-G12A
  30. O-Abbreviation for verifying address, phone number, and email
    O-VAPE
  31. O-Dept of ED/FSA agent calling to ask questions
    O-FSA Test Call
  32. O-Required on every call, eligibility is based on employment type
    O-PSLF Promotion
  33. A-Consolidation fax number
    A-317 578 6262
  34. A-General mailing address
    A-PO BOX 300001 Greenville TX 75403
  35. N-Borrower received a loan but did not attend at least 1 day in the loan period
    N-Never Enrolled Claim
  36. L-Autopay changes and enrollment CTL
    L-GL4R
  37. A-IDR mailing address
    A-PO BOX 300002 Greenville TX 75403
  38. N-School took misleading actions related to fraud or legal action against the school
    N-Defense to Repayment
  39. A-Payment address
    A-PO BOX 4450 Portland OR 97208-4450
  40. A-General fax number
    A-866 266 0178
  41. S-Description of fees for consolidation
    S-No Fees
  42. O-Required on every call before we can open the account
    O-Validate
  43. O-Required for ALL cell phone numbers
    O-TCPA
  44. A-Loan Locator/FSA number
    A-800 433 3243
  45. L-Setting up and managing Aidvantage.com CTL
    L-GL4T
  46. L-TLF info CTL
    L-TKB3
  47. N-A means of discharging debt if a specific set of criteria is met
    N-Discharge Claims
  48. S-The process of combining multiple loans into 1
    S-Consolidation
  49. A-DTR Hotline
    A-855 279 6207
  50. S-CLASS screen for consolidation summary
    S-863 screen
  51. N-Borrower has already or plans to file bankruptcy
    N-Bankruptcy Claim
  52. O-This space will be purple if enrolled, or uncolored if not enrolled
    O-Check Auto Pay
  53. N-Borrower did not take out loans, attend the school the loans were for, or provided false info to obtain loans
    N-Identity Theft, Fraud, Forgery
  54. A-DTR email address
    A-borrowerdefense @ed.gov
  55. S-Consolidation application
    S-B295
  56. N-5 consecutive years in a Title IV school
    N-Teacher Loan Forgiveness
  57. L-How to obtain a mortgage letter CTL
    L-GP5Y
  58. N-120 payments with an eligible job
    N-Public Service Loan Forgiveness
  59. L-Access your inbox CTL
    L-GL4S
  60. S-Document sent allowing the borrower 10 business days to change/cancel
    S-Summary Letter
  61. A-FSA website
    A-studentaid.gov
  62. L-Apply for IDR CTL
    L-GXT8
  63. A-Aidvantage consolidation email
    A-ed_consolidation_orig @aidvantage.com
  64. A-Our website
    A-aidvantage.com
  65. O-Tells us what the borrower mentioned in the IVR
    O-Caller Intent
  66. N-No GED/ High School diploma claim
    N-Ability to Benefit
  67. S-weighted average of all loans included, rounded to nearest 1/8%
    S-New Interest Rate
  68. O-Required if the borrower has an online account set up
    O-Self Service reminder/pitch
  69. A-Aidvantage Phone Number
    A-800 722 1300