8552811771IDR faxnumberSCHLstatusLoans can't beconsolidatedwhile in thisDEFERMENTtypeGP5QTPDinfoCTLTKB4Consolidationinfo CTLPO BOX4450Portland OR97208-4450PaymentaddressGi1BPasswordreset CTLVAPEAbbreviation forverifyingaddress, phonenumber, andemailB294Consolidationadd-loanformWebLoginStatusThis buttonwill be red ifunregistered,and uncoloredif registeredPublicServiceLoanForgiveness120paymentswith aneligible jobAbilitytoBenefitNo GED/High SchooldiplomaclaimMohelaIf consolidatingfor PSLF, it isrecommendedthe borrowerselects thisservicerPO BOX300002GreenvilleTX 75403IDRmailingaddressGL4RAutopaychanges andenrollmentCTLReferencesThe borrowerMUST list 2_____ ontheirapplicationConsolidationThe processof combiningmultipleloans into 1GP5SDTRinfoCTLTKB2PSLFinfoCTL8007221300AidvantagePhoneNumberNewInterestRateweightedaverage of allloans included,rounded tonearest 1/8%TCPARequiredfor ALLcell phonenumbersCallerIntentTells us whatthe borrowermentioned inthe IVRSummaryLetterDocument sentallowing theborrower 10business daystochange/cancelIdentityTheft,Fraud,ForgeryBorrower did nottake out loans,attend the schoolthe loans were for,or provided falseinfo to obtain loansValidateRequired onevery callbefore wecan open theaccountDisabilityClaimBorrower ispermanentlydisabledDeathClaimBorrower ordependentstudentpassed awayCheckAutoPayThis spacewill be purpleif enrolled, oruncolored ifnot enrolledTeacherLoanForgiveness5consecutiveyears in aTitle IVschool8004333243LoanLocator/FSAnumberDisqualifyingStatusUnable to workwith degreedue to medicalcondition orother reasonIDRtransitionstatementand selfcertifyThis isrequired ifthe borroweris not in anIDR planFixedInterestRatesInterest ratesonconsolidationsare _______Default270+days pastdue claimNoFeesDescriptionof fees forconsolidationTKB5How touploaddocumentsCTLClosedSchoolBorrower orstudent unableto completeprogram due toschool closingborrowerdefense@ed.govDTRemailaddressCannotverballyapplyHow theborrowerCANNOTapply forconsolidationPSLFPromotionRequired onevery call,eligibility isbased onemploymenttypeCallMonitoringDisclosure(CMD)Required on allOUTBOUNDcalls, and oninbounds ifanother partyjoins the called_consolidation_orig@aidvantage.comAidvantageconsolidationemail3175786262Consolidationfax numberG12AHow toself certifyincomeCTLFSATestCallDept ofED/FSAagent callingto askquestions8552796207DTRHotlinestudentaid.govFSAwebsiteGL4TSetting up andmanagingAidvantage.comCTLB295ConsolidationapplicationFirst/lastname,CompanynameInbound callopeningrequirementBankruptcyClaimBorrowerhas alreadyor plans tofilebankruptcyWelcometoAidvantageThis is required anytime the borrowermentions they usedto be with anotherservicer or it is theirfirst time callingAidvantageDischargeClaimsA means ofdischargingdebt if aspecific set ofcriteria is met863screenCLASSscreen forconsolidationsummaryP200Auto payapplication8662660178GeneralfaxnumberGP5YHow toobtain amortgageletter CTLSelf Servicereminder/pitchRequired ifthe borrowerhas an onlineaccount setupGXT8Applyfor IDRCTLGL4UCreditdisputeinfo CTLDefense toRepaymentSchool tookmisleadingactions relatedto fraud or legalaction againstthe schoolUnauthorizedSignatureSomeone atthe schoolsigned theloan app orprom noteaidvantage.comOurwebsite180daysLoans canbe addedwithin______ ofcompletionTKB3TLFinfoCTLPO BOX300001GreenvilleTX 75403GeneralmailingaddressGL4SAccessyour inboxCTLNeverEnrolledClaimBorrowerreceived a loanbut did notattend at least 1day in the loanperiodConsolidatedbalanceThe newLEVELrepaymentterms arebased on the______8552811771IDR faxnumberSCHLstatusLoans can't beconsolidatedwhile in thisDEFERMENTtypeGP5QTPDinfoCTLTKB4Consolidationinfo CTLPO BOX4450Portland OR97208-4450PaymentaddressGi1BPasswordreset CTLVAPEAbbreviation forverifyingaddress, phonenumber, andemailB294Consolidationadd-loanformWebLoginStatusThis buttonwill be red ifunregistered,and uncoloredif registeredPublicServiceLoanForgiveness120paymentswith aneligible jobAbilitytoBenefitNo GED/High SchooldiplomaclaimMohelaIf consolidatingfor PSLF, it isrecommendedthe borrowerselects thisservicerPO BOX300002GreenvilleTX 75403IDRmailingaddressGL4RAutopaychanges andenrollmentCTLReferencesThe borrowerMUST list 2_____ ontheirapplicationConsolidationThe processof combiningmultipleloans into 1GP5SDTRinfoCTLTKB2PSLFinfoCTL8007221300AidvantagePhoneNumberNewInterestRateweightedaverage of allloans included,rounded tonearest 1/8%TCPARequiredfor ALLcell phonenumbersCallerIntentTells us whatthe borrowermentioned inthe IVRSummaryLetterDocument sentallowing theborrower 10business daystochange/cancelIdentityTheft,Fraud,ForgeryBorrower did nottake out loans,attend the schoolthe loans were for,or provided falseinfo to obtain loansValidateRequired onevery callbefore wecan open theaccountDisabilityClaimBorrower ispermanentlydisabledDeathClaimBorrower ordependentstudentpassed awayCheckAutoPayThis spacewill be purpleif enrolled, oruncolored ifnot enrolledTeacherLoanForgiveness5consecutiveyears in aTitle IVschool8004333243LoanLocator/FSAnumberDisqualifyingStatusUnable to workwith degreedue to medicalcondition orother reasonIDRtransitionstatementand selfcertifyThis isrequired ifthe borroweris not in anIDR planFixedInterestRatesInterest ratesonconsolidationsare _______Default270+days pastdue claimNoFeesDescriptionof fees forconsolidationTKB5How touploaddocumentsCTLClosedSchoolBorrower orstudent unableto completeprogram due toschool closingborrowerdefense@ed.govDTRemailaddressCannotverballyapplyHow theborrowerCANNOTapply forconsolidationPSLFPromotionRequired onevery call,eligibility isbased onemploymenttypeCallMonitoringDisclosure(CMD)Required on allOUTBOUNDcalls, and oninbounds ifanother partyjoins the called_consolidation_orig@aidvantage.comAidvantageconsolidationemail3175786262Consolidationfax numberG12AHow toself certifyincomeCTLFSATestCallDept ofED/FSAagent callingto askquestions8552796207DTRHotlinestudentaid.govFSAwebsiteGL4TSetting up andmanagingAidvantage.comCTLB295ConsolidationapplicationFirst/lastname,CompanynameInbound callopeningrequirementBankruptcyClaimBorrowerhas alreadyor plans tofilebankruptcyWelcometoAidvantageThis is required anytime the borrowermentions they usedto be with anotherservicer or it is theirfirst time callingAidvantageDischargeClaimsA means ofdischargingdebt if aspecific set ofcriteria is met863screenCLASSscreen forconsolidationsummaryP200Auto payapplication8662660178GeneralfaxnumberGP5YHow toobtain amortgageletter CTLSelf Servicereminder/pitchRequired ifthe borrowerhas an onlineaccount setupGXT8Applyfor IDRCTLGL4UCreditdisputeinfo CTLDefense toRepaymentSchool tookmisleadingactions relatedto fraud or legalaction againstthe schoolUnauthorizedSignatureSomeone atthe schoolsigned theloan app orprom noteaidvantage.comOurwebsite180daysLoans canbe addedwithin______ ofcompletionTKB3TLFinfoCTLPO BOX300001GreenvilleTX 75403GeneralmailingaddressGL4SAccessyour inboxCTLNeverEnrolledClaimBorrowerreceived a loanbut did notattend at least 1day in the loanperiodConsolidatedbalanceThe newLEVELrepaymentterms arebased on the______

C5 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A-IDR fax number
    A-855 281 1771
  2. S-Loans can't be consolidated while in this DEFERMENT type
    S-SCHL status
  3. L-TPD info CTL
    L-GP5Q
  4. L-Consolidation info CTL
    L-TKB4
  5. A-Payment address
    A-PO BOX 4450 Portland OR 97208-4450
  6. L-Password reset CTL
    L-Gi1B
  7. O-Abbreviation for verifying address, phone number, and email
    O-VAPE
  8. S-Consolidation add-loan form
    S-B294
  9. O-This button will be red if unregistered, and uncolored if registered
    O-Web Login Status
  10. N-120 payments with an eligible job
    N-Public Service Loan Forgiveness
  11. N-No GED/ High School diploma claim
    N-Ability to Benefit
  12. S-If consolidating for PSLF, it is recommended the borrower selects this servicer
    S-Mohela
  13. A-IDR mailing address
    A-PO BOX 300002 Greenville TX 75403
  14. L-Autopay changes and enrollment CTL
    L-GL4R
  15. S-The borrower MUST list 2 _____ on their application
    S-References
  16. S-The process of combining multiple loans into 1
    S-Consolidation
  17. L-DTR info CTL
    L-GP5S
  18. L-PSLF info CTL
    L-TKB2
  19. A-Aidvantage Phone Number
    A-800 722 1300
  20. S-weighted average of all loans included, rounded to nearest 1/8%
    S-New Interest Rate
  21. O-Required for ALL cell phone numbers
    O-TCPA
  22. O-Tells us what the borrower mentioned in the IVR
    O-Caller Intent
  23. S-Document sent allowing the borrower 10 business days to change/cancel
    S-Summary Letter
  24. N-Borrower did not take out loans, attend the school the loans were for, or provided false info to obtain loans
    N-Identity Theft, Fraud, Forgery
  25. O-Required on every call before we can open the account
    O-Validate
  26. N-Borrower is permanently disabled
    N-Disability Claim
  27. N-Borrower or dependent student passed away
    N-Death Claim
  28. O-This space will be purple if enrolled, or uncolored if not enrolled
    O-Check Auto Pay
  29. N-5 consecutive years in a Title IV school
    N-Teacher Loan Forgiveness
  30. A-Loan Locator/FSA number
    A-800 433 3243
  31. N-Unable to work with degree due to medical condition or other reason
    N-Disqualifying Status
  32. O-This is required if the borrower is not in an IDR plan
    O-IDR transition statement and self certify
  33. S-Interest rates on consolidations are _______
    S-Fixed Interest Rates
  34. N-270+ days past due claim
    N-Default
  35. S-Description of fees for consolidation
    S-No Fees
  36. L-How to upload documents CTL
    L-TKB5
  37. N-Borrower or student unable to complete program due to school closing
    N-Closed School
  38. A-DTR email address
    A-borrowerdefense @ed.gov
  39. S-How the borrower CANNOT apply for consolidation
    S-Cannot verbally apply
  40. O-Required on every call, eligibility is based on employment type
    O-PSLF Promotion
  41. O-Required on all OUTBOUND calls, and on inbounds if another party joins the call
    O-Call Monitoring Disclosure (CMD)
  42. A-Aidvantage consolidation email
    A-ed_consolidation_orig @aidvantage.com
  43. A-Consolidation fax number
    A-317 578 6262
  44. L-How to self certify income CTL
    L-G12A
  45. O-Dept of ED/FSA agent calling to ask questions
    O-FSA Test Call
  46. A-DTR Hotline
    A-855 279 6207
  47. A-FSA website
    A-studentaid.gov
  48. L-Setting up and managing Aidvantage.com CTL
    L-GL4T
  49. S-Consolidation application
    S-B295
  50. O-Inbound call opening requirement
    O-First/last name, Company name
  51. N-Borrower has already or plans to file bankruptcy
    N-Bankruptcy Claim
  52. O-This is required any time the borrower mentions they used to be with another servicer or it is their first time calling Aidvantage
    O-Welcome to Aidvantage
  53. N-A means of discharging debt if a specific set of criteria is met
    N-Discharge Claims
  54. S-CLASS screen for consolidation summary
    S-863 screen
  55. O-Auto pay application
    O-P200
  56. A-General fax number
    A-866 266 0178
  57. L-How to obtain a mortgage letter CTL
    L-GP5Y
  58. O-Required if the borrower has an online account set up
    O-Self Service reminder/pitch
  59. L-Apply for IDR CTL
    L-GXT8
  60. L-Credit dispute info CTL
    L-GL4U
  61. N-School took misleading actions related to fraud or legal action against the school
    N-Defense to Repayment
  62. N-Someone at the school signed the loan app or prom note
    N-Unauthorized Signature
  63. A-Our website
    A-aidvantage.com
  64. S-Loans can be added within ______ of completion
    S-180 days
  65. L-TLF info CTL
    L-TKB3
  66. A-General mailing address
    A-PO BOX 300001 Greenville TX 75403
  67. L-Access your inbox CTL
    L-GL4S
  68. N-Borrower received a loan but did not attend at least 1 day in the loan period
    N-Never Enrolled Claim
  69. S-The new LEVEL repayment terms are based on the ______
    S-Consolidated balance