8552811771IDR faxnumberUnauthorizedSignatureSomeone atthe schoolsigned theloan app orprom noteaidvantage.comOurwebsiteConsolidatedbalanceThe newLEVELrepaymentterms arebased on the______GP5SDTRinfoCTLNewInterestRateweightedaverage of allloans included,rounded tonearest 1/8%PO BOX4450Portland OR97208-4450Paymentaddress3175786262Consolidationfax numberGL4UCreditdisputeinfo CTLSelf Servicereminder/pitchRequired ifthe borrowerhas an onlineaccount setupPSLFPromotionRequired onevery call,eligibility isbased onemploymenttypeCheckAutoPayThis spacewill be purpleif enrolled, oruncolored ifnot enrolledMohelaIf consolidatingfor PSLF, it isrecommendedthe borrowerselects thisservicerborrowerdefense@ed.govDTRemailaddress180daysLoans canbe addedwithin______ ofcompletionDisqualifyingStatusUnable to workwith degreedue to medicalcondition orother reasonWelcometoAidvantageThis is required anytime the borrowermentions they usedto be with anotherservicer or it is theirfirst time callingAidvantageVAPEAbbreviation forverifyingaddress, phonenumber, andemailPublicServiceLoanForgiveness120paymentswith aneligible jobCallMonitoringDisclosure(CMD)Required on allOUTBOUNDcalls, and oninbounds ifanother partyjoins the callDefault270+days pastdue claimB295Consolidationapplication8004333243LoanLocator/FSAnumberValidateRequired onevery callbefore wecan open theaccountCannotverballyapplyHow theborrowerCANNOTapply forconsolidationGL4RAutopaychanges andenrollmentCTLFSATestCallDept ofED/FSAagent callingto askquestionsTKB5How touploaddocumentsCTLSummaryLetterDocument sentallowing theborrower 10business daystochange/cancelTKB4Consolidationinfo CTLFirst/lastname,CompanynameInbound callopeningrequirementDeathClaimBorrower ordependentstudentpassed away8662660178GeneralfaxnumberTKB3TLFinfoCTLDefense toRepaymentSchool tookmisleadingactions relatedto fraud or legalaction againstthe schoolGP5QTPDinfoCTLG12AHow toself certifyincomeCTLIdentityTheft,Fraud,ForgeryBorrower did nottake out loans,attend the schoolthe loans were for,or provided falseinfo to obtain loansGi1BPasswordreset CTL8007221300AidvantagePhoneNumberP200Auto payapplicationTeacherLoanForgiveness5consecutiveyears in aTitle IVschoolGL4SAccessyour inboxCTLSCHLstatusLoans can't beconsolidatedwhile in thisDEFERMENTtypeDischargeClaimsA means ofdischargingdebt if aspecific set ofcriteria is metGP5YHow toobtain amortgageletter CTLNeverEnrolledClaimBorrowerreceived a loanbut did notattend at least 1day in the loanperiodPO BOX300001GreenvilleTX 75403Generalmailingaddress8552796207DTRHotlineIDRtransitionstatementand selfcertifyThis isrequired ifthe borroweris not in anIDR planConsolidationThe processof combiningmultipleloans into 1ClosedSchoolBorrower orstudent unableto completeprogram due toschool closingBankruptcyClaimBorrowerhas alreadyor plans tofilebankruptcy863screenCLASSscreen forconsolidationsummaryTCPARequiredfor ALLcell phonenumbersNoFeesDescriptionof fees forconsolidationWebLoginStatusThis buttonwill be red ifunregistered,and uncoloredif registeredB294Consolidationadd-loanformed_consolidation_orig@aidvantage.comAidvantageconsolidationemailDisabilityClaimBorrower ispermanentlydisabledCallerIntentTells us whatthe borrowermentioned inthe IVRGL4TSetting up andmanagingAidvantage.comCTLstudentaid.govFSAwebsitePO BOX300002GreenvilleTX 75403IDRmailingaddressReferencesThe borrowerMUST list 2_____ ontheirapplicationFixedInterestRatesInterest ratesonconsolidationsare _______TKB2PSLFinfoCTLGXT8Applyfor IDRCTLAbilitytoBenefitNo GED/High Schooldiplomaclaim8552811771IDR faxnumberUnauthorizedSignatureSomeone atthe schoolsigned theloan app orprom noteaidvantage.comOurwebsiteConsolidatedbalanceThe newLEVELrepaymentterms arebased on the______GP5SDTRinfoCTLNewInterestRateweightedaverage of allloans included,rounded tonearest 1/8%PO BOX4450Portland OR97208-4450Paymentaddress3175786262Consolidationfax numberGL4UCreditdisputeinfo CTLSelf Servicereminder/pitchRequired ifthe borrowerhas an onlineaccount setupPSLFPromotionRequired onevery call,eligibility isbased onemploymenttypeCheckAutoPayThis spacewill be purpleif enrolled, oruncolored ifnot enrolledMohelaIf consolidatingfor PSLF, it isrecommendedthe borrowerselects thisservicerborrowerdefense@ed.govDTRemailaddress180daysLoans canbe addedwithin______ ofcompletionDisqualifyingStatusUnable to workwith degreedue to medicalcondition orother reasonWelcometoAidvantageThis is required anytime the borrowermentions they usedto be with anotherservicer or it is theirfirst time callingAidvantageVAPEAbbreviation forverifyingaddress, phonenumber, andemailPublicServiceLoanForgiveness120paymentswith aneligible jobCallMonitoringDisclosure(CMD)Required on allOUTBOUNDcalls, and oninbounds ifanother partyjoins the callDefault270+days pastdue claimB295Consolidationapplication8004333243LoanLocator/FSAnumberValidateRequired onevery callbefore wecan open theaccountCannotverballyapplyHow theborrowerCANNOTapply forconsolidationGL4RAutopaychanges andenrollmentCTLFSATestCallDept ofED/FSAagent callingto askquestionsTKB5How touploaddocumentsCTLSummaryLetterDocument sentallowing theborrower 10business daystochange/cancelTKB4Consolidationinfo CTLFirst/lastname,CompanynameInbound callopeningrequirementDeathClaimBorrower ordependentstudentpassed away8662660178GeneralfaxnumberTKB3TLFinfoCTLDefense toRepaymentSchool tookmisleadingactions relatedto fraud or legalaction againstthe schoolGP5QTPDinfoCTLG12AHow toself certifyincomeCTLIdentityTheft,Fraud,ForgeryBorrower did nottake out loans,attend the schoolthe loans were for,or provided falseinfo to obtain loansGi1BPasswordreset CTL8007221300AidvantagePhoneNumberP200Auto payapplicationTeacherLoanForgiveness5consecutiveyears in aTitle IVschoolGL4SAccessyour inboxCTLSCHLstatusLoans can't beconsolidatedwhile in thisDEFERMENTtypeDischargeClaimsA means ofdischargingdebt if aspecific set ofcriteria is metGP5YHow toobtain amortgageletter CTLNeverEnrolledClaimBorrowerreceived a loanbut did notattend at least 1day in the loanperiodPO BOX300001GreenvilleTX 75403Generalmailingaddress8552796207DTRHotlineIDRtransitionstatementand selfcertifyThis isrequired ifthe borroweris not in anIDR planConsolidationThe processof combiningmultipleloans into 1ClosedSchoolBorrower orstudent unableto completeprogram due toschool closingBankruptcyClaimBorrowerhas alreadyor plans tofilebankruptcy863screenCLASSscreen forconsolidationsummaryTCPARequiredfor ALLcell phonenumbersNoFeesDescriptionof fees forconsolidationWebLoginStatusThis buttonwill be red ifunregistered,and uncoloredif registeredB294Consolidationadd-loanformed_consolidation_orig@aidvantage.comAidvantageconsolidationemailDisabilityClaimBorrower ispermanentlydisabledCallerIntentTells us whatthe borrowermentioned inthe IVRGL4TSetting up andmanagingAidvantage.comCTLstudentaid.govFSAwebsitePO BOX300002GreenvilleTX 75403IDRmailingaddressReferencesThe borrowerMUST list 2_____ ontheirapplicationFixedInterestRatesInterest ratesonconsolidationsare _______TKB2PSLFinfoCTLGXT8Applyfor IDRCTLAbilitytoBenefitNo GED/High Schooldiplomaclaim

C5 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A-IDR fax number
    A-855 281 1771
  2. N-Someone at the school signed the loan app or prom note
    N-Unauthorized Signature
  3. A-Our website
    A-aidvantage.com
  4. S-The new LEVEL repayment terms are based on the ______
    S-Consolidated balance
  5. L-DTR info CTL
    L-GP5S
  6. S-weighted average of all loans included, rounded to nearest 1/8%
    S-New Interest Rate
  7. A-Payment address
    A-PO BOX 4450 Portland OR 97208-4450
  8. A-Consolidation fax number
    A-317 578 6262
  9. L-Credit dispute info CTL
    L-GL4U
  10. O-Required if the borrower has an online account set up
    O-Self Service reminder/pitch
  11. O-Required on every call, eligibility is based on employment type
    O-PSLF Promotion
  12. O-This space will be purple if enrolled, or uncolored if not enrolled
    O-Check Auto Pay
  13. S-If consolidating for PSLF, it is recommended the borrower selects this servicer
    S-Mohela
  14. A-DTR email address
    A-borrowerdefense @ed.gov
  15. S-Loans can be added within ______ of completion
    S-180 days
  16. N-Unable to work with degree due to medical condition or other reason
    N-Disqualifying Status
  17. O-This is required any time the borrower mentions they used to be with another servicer or it is their first time calling Aidvantage
    O-Welcome to Aidvantage
  18. O-Abbreviation for verifying address, phone number, and email
    O-VAPE
  19. N-120 payments with an eligible job
    N-Public Service Loan Forgiveness
  20. O-Required on all OUTBOUND calls, and on inbounds if another party joins the call
    O-Call Monitoring Disclosure (CMD)
  21. N-270+ days past due claim
    N-Default
  22. S-Consolidation application
    S-B295
  23. A-Loan Locator/FSA number
    A-800 433 3243
  24. O-Required on every call before we can open the account
    O-Validate
  25. S-How the borrower CANNOT apply for consolidation
    S-Cannot verbally apply
  26. L-Autopay changes and enrollment CTL
    L-GL4R
  27. O-Dept of ED/FSA agent calling to ask questions
    O-FSA Test Call
  28. L-How to upload documents CTL
    L-TKB5
  29. S-Document sent allowing the borrower 10 business days to change/cancel
    S-Summary Letter
  30. L-Consolidation info CTL
    L-TKB4
  31. O-Inbound call opening requirement
    O-First/last name, Company name
  32. N-Borrower or dependent student passed away
    N-Death Claim
  33. A-General fax number
    A-866 266 0178
  34. L-TLF info CTL
    L-TKB3
  35. N-School took misleading actions related to fraud or legal action against the school
    N-Defense to Repayment
  36. L-TPD info CTL
    L-GP5Q
  37. L-How to self certify income CTL
    L-G12A
  38. N-Borrower did not take out loans, attend the school the loans were for, or provided false info to obtain loans
    N-Identity Theft, Fraud, Forgery
  39. L-Password reset CTL
    L-Gi1B
  40. A-Aidvantage Phone Number
    A-800 722 1300
  41. O-Auto pay application
    O-P200
  42. N-5 consecutive years in a Title IV school
    N-Teacher Loan Forgiveness
  43. L-Access your inbox CTL
    L-GL4S
  44. S-Loans can't be consolidated while in this DEFERMENT type
    S-SCHL status
  45. N-A means of discharging debt if a specific set of criteria is met
    N-Discharge Claims
  46. L-How to obtain a mortgage letter CTL
    L-GP5Y
  47. N-Borrower received a loan but did not attend at least 1 day in the loan period
    N-Never Enrolled Claim
  48. A-General mailing address
    A-PO BOX 300001 Greenville TX 75403
  49. A-DTR Hotline
    A-855 279 6207
  50. O-This is required if the borrower is not in an IDR plan
    O-IDR transition statement and self certify
  51. S-The process of combining multiple loans into 1
    S-Consolidation
  52. N-Borrower or student unable to complete program due to school closing
    N-Closed School
  53. N-Borrower has already or plans to file bankruptcy
    N-Bankruptcy Claim
  54. S-CLASS screen for consolidation summary
    S-863 screen
  55. O-Required for ALL cell phone numbers
    O-TCPA
  56. S-Description of fees for consolidation
    S-No Fees
  57. O-This button will be red if unregistered, and uncolored if registered
    O-Web Login Status
  58. S-Consolidation add-loan form
    S-B294
  59. A-Aidvantage consolidation email
    A-ed_consolidation_orig @aidvantage.com
  60. N-Borrower is permanently disabled
    N-Disability Claim
  61. O-Tells us what the borrower mentioned in the IVR
    O-Caller Intent
  62. L-Setting up and managing Aidvantage.com CTL
    L-GL4T
  63. A-FSA website
    A-studentaid.gov
  64. A-IDR mailing address
    A-PO BOX 300002 Greenville TX 75403
  65. S-The borrower MUST list 2 _____ on their application
    S-References
  66. S-Interest rates on consolidations are _______
    S-Fixed Interest Rates
  67. L-PSLF info CTL
    L-TKB2
  68. L-Apply for IDR CTL
    L-GXT8
  69. N-No GED/ High School diploma claim
    N-Ability to Benefit