Client says "I talked to someone else and I don't think they understood me" Favicon A escy gets de- escalated Scott Pilgrim Vs CivicEngage (SF) Ending the week with 50+ tickets Mike Like 👍 Design Center Ticket Client asks to be called over email/chat Called the wrong name Anglerfish Mic Repeating yourself more than twice with the same information in a chat/call Client is not live CSM gives wrong instructions New Trending issue Sands of Time (ES) 20 solved tickets Ghosted live chat Custom HTML breaks a page Empty Tier 1 Queue Someone looking to talk to H&S PII Ticket Resolved upon creation Someone outside of tiers 1 - 3 looks at your ticket CSM contacts you on teams Google Analytics Ticket LMona (MQ) He went to Jared (JW) CivicMobile App Adjustment/Change SMTP Log Ticket Wrong name for Secondary Navigation Client says that "they fixed it" or "figured it out" Not the Primary contact asking for something to be changed Feature Request (SUBMIT) Escy Non- standard Screenshot 5+ Calls in queue Someone responds to a closed ticket about a different problem Client asks to modify Module Page Wrong name for Mega Menu Aunt Janice's Rice (JR) Good Review Passive Aggressive t2 message Sumre Ticket 1 Hour Phone Call / 1 Hour Chat IT/Municode Ticket Monkey in the Middle OneBlink Ticket 10 solved tickets Stephen P Green Lantern (JG) Picklewicky ticket 5 Solved tickets SSL expired Yuck Yuck Misspell Piwik Send to Creative Services Repeat chat or call Ticket just starts with "Hi/agent/hello" etc Flamme On! (BLF) XML in Jobs/Bids Chips and Salsa (BAS) 5+ chats waiting in queue H&S Escy "Can I talk to X" Ranya Pasta Say neem/chann/gab/h to a customer Ending the week with 100+ tickets Please Advise Citizen Call/Email DNS Issue Someone was very pleasant to you! Justin rephrases your exact same question See Below Tier 2+ takes a ticket Bad Review App Tile update request Expected functionality Monkey See (JS) Badie Brigade (RB) CivicOpen Client transfer A loud car goes by Blake's window Requester has a profile picture Client asked for an update on another ticket FYI email Mailchimp / ConstantContact Request Tracker User Permissions Religious Quote in Email Signature Rhonda Civic (RB) Sub-60 Second live chat Anglo Saxton (BS) Someone asks to troubleshoot custom HTML The Joker (MT) Bar Regular Aloha! (CB) CivicRec is Down Shitty CSM ticket Monty has wares, if you have the coin. Mikestake Pepe the Frog (TP) 15 solved tickets Unseasonable request Client says "I talked to someone else and I don't think they understood me" Favicon A escy gets de- escalated Scott Pilgrim Vs CivicEngage (SF) Ending the week with 50+ tickets Mike Like 👍 Design Center Ticket Client asks to be called over email/chat Called the wrong name Anglerfish Mic Repeating yourself more than twice with the same information in a chat/call Client is not live CSM gives wrong instructions New Trending issue Sands of Time (ES) 20 solved tickets Ghosted live chat Custom HTML breaks a page Empty Tier 1 Queue Someone looking to talk to H&S PII Ticket Resolved upon creation Someone outside of tiers 1 - 3 looks at your ticket CSM contacts you on teams Google Analytics Ticket LMona (MQ) He went to Jared (JW) CivicMobile App Adjustment/Change SMTP Log Ticket Wrong name for Secondary Navigation Client says that "they fixed it" or "figured it out" Not the Primary contact asking for something to be changed Feature Request (SUBMIT) Escy Non- standard Screenshot 5+ Calls in queue Someone responds to a closed ticket about a different problem Client asks to modify Module Page Wrong name for Mega Menu Aunt Janice's Rice (JR) Good Review Passive Aggressive t2 message Sumre Ticket 1 Hour Phone Call / 1 Hour Chat IT/Municode Ticket Monkey in the Middle OneBlink Ticket 10 solved tickets Stephen P Green Lantern (JG) Picklewicky ticket 5 Solved tickets SSL expired Yuck Yuck Misspell Piwik Send to Creative Services Repeat chat or call Ticket just starts with "Hi/agent/hello" etc Flamme On! (BLF) XML in Jobs/Bids Chips and Salsa (BAS) 5+ chats waiting in queue H&S Escy "Can I talk to X" Ranya Pasta Say neem/chann/gab/h to a customer Ending the week with 100+ tickets Please Advise Citizen Call/Email DNS Issue Someone was very pleasant to you! Justin rephrases your exact same question See Below Tier 2+ takes a ticket Bad Review App Tile update request Expected functionality Monkey See (JS) Badie Brigade (RB) CivicOpen Client transfer A loud car goes by Blake's window Requester has a profile picture Client asked for an update on another ticket FYI email Mailchimp / ConstantContact Request Tracker User Permissions Religious Quote in Email Signature Rhonda Civic (RB) Sub-60 Second live chat Anglo Saxton (BS) Someone asks to troubleshoot custom HTML The Joker (MT) Bar Regular Aloha! (CB) CivicRec is Down Shitty CSM ticket Monty has wares, if you have the coin. Mikestake Pepe the Frog (TP) 15 solved tickets Unseasonable request
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Client says "I talked to someone else and I don't think they understood me"
Favicon
A escy gets de-escalated
Scott Pilgrim Vs CivicEngage (SF)
Ending the week with 50+ tickets
Mike Like 👍
Design Center Ticket
Client asks to be called over email/chat
Called the wrong name
Anglerfish Mic
Repeating yourself more than twice with the same information in a chat/call
Client is not live
CSM gives wrong instructions
New Trending issue
Sands of Time (ES)
20 solved tickets
Ghosted live chat
Custom HTML breaks a page
Empty Tier 1 Queue
Someone looking to talk to H&S
PII Ticket
Resolved upon creation
Someone outside of tiers 1 - 3 looks at your ticket
CSM contacts you on teams
Google Analytics Ticket
LMona (MQ)
He went to Jared (JW)
CivicMobile App Adjustment/Change
SMTP Log Ticket
Wrong name for Secondary Navigation
Client says that "they fixed it" or "figured it out"
Not the Primary contact asking for something to be changed
Feature Request (SUBMIT)
Escy
Non-standard Screenshot
5+ Calls in queue
Someone responds to a closed ticket about a different problem
Client asks to modify Module Page
Wrong name for Mega Menu
Aunt Janice's Rice (JR)
Good Review
Passive Aggressive t2 message
Sumre Ticket
1 Hour Phone Call / 1 Hour Chat
IT/Municode Ticket
Monkey in the Middle OneBlink Ticket
10 solved tickets
Stephen P
Green Lantern (JG)
Picklewicky ticket
5 Solved tickets
SSL expired
Yuck Yuck
Misspell Piwik
Send to Creative Services
Repeat chat or call
Ticket just starts with "Hi/agent/hello" etc
Flamme On! (BLF)
XML in Jobs/Bids
Chips and Salsa (BAS)
5+ chats waiting in queue
H&S Escy
"Can I talk to X"
Ranya Pasta
Say neem/chann/gab/h to a customer
Ending the week with 100+ tickets
Please Advise
Citizen Call/Email
DNS Issue
Someone was very pleasant to you!
Justin rephrases your exact same question
See Below
Tier 2+ takes a ticket
Bad Review
App Tile update request
Expected functionality
Monkey See (JS)
Badie Brigade (RB)
CivicOpen Client transfer
A loud car goes by Blake's window
Requester has a profile picture
Client asked for an update on another ticket
FYI email
Mailchimp / ConstantContact
Request Tracker User Permissions
Religious Quote in Email Signature
Rhonda Civic (RB)
Sub-60 Second live chat
Anglo Saxton (BS)
Someone asks to troubleshoot custom HTML
The Joker (MT)
Bar Regular
Aloha! (CB)
CivicRec is Down
Shitty CSM ticket
Monty has wares, if you have the coin.
Mikestake
Pepe the Frog (TP)
15 solved tickets
Unseasonable request