Client says "Italked tosomeone elseand I don't thinkthey understoodme"FaviconA escygets de-escalatedScott PilgrimVsCivicEngage(SF)Endingthe weekwith 50+ticketsMikeLike 👍DesignCenterTicketClient asksto becalled overemail/chatCalledthe wrongnameAnglerfishMicRepeatingyourself morethan twice withthe sameinformation in achat/callClientis notliveCSM giveswronginstructionsNewTrendingissueSandsof Time(ES)20solvedticketsGhostedlive chatCustomHTMLbreaks apageEmptyTier 1QueueSomeonelooking totalk toH&SPIITicketResolveduponcreationSomeoneoutside oftiers 1 - 3looks at yourticketCSMcontactsyou onteamsGoogleAnalyticsTicketLMona(MQ)He wentto Jared(JW)CivicMobile AppAdjustment/ChangeSMTPLogTicketWrongname forSecondaryNavigationClient saysthat "theyfixed it" or"figured itout"Not thePrimarycontact askingfor somethingto be changedFeatureRequest(SUBMIT)EscyNon-standardScreenshot5+Calls inqueueSomeoneresponds to aclosed ticketabout adifferentproblemClient asksto modifyModulePageWrongname forMegaMenuAuntJanice'sRice (JR)GoodReviewPassiveAggressivet2messageSumreTicket1 HourPhoneCall / 1Hour ChatIT/MunicodeTicketMonkey inthe MiddleOneBlinkTicket10solvedticketsStephenPGreenLantern(JG)Picklewickyticket5SolvedticketsSSLexpiredYuckYuckMisspellPiwikSend toCreativeServicesRepeatchat orcallTicket juststarts with"Hi/agent/hello"etcFlammeOn!(BLF)XML inJobs/BidsChipsand Salsa(BAS)5+ chatswaiting inqueueH&SEscy"Can Italk toX"RanyaPastaSayneem/chann/gab/hto a customerEndingthe weekwith 100+ticketsPleaseAdviseCitizenCall/EmailDNSIssueSomeonewas verypleasantto you!Justinrephrasesyour exactsamequestionSeeBelowTier 2+takes aticketBadReviewApp TileupdaterequestExpectedfunctionalityMonkeySee(JS)BadieBrigade(RB)CivicOpenClienttransferA loud cargoes byBlake'swindowRequesterhas aprofilepictureClient askedfor anupdate onanotherticketFYIemailMailchimp /ConstantContactRequestTrackerUserPermissionsReligiousQuote inEmailSignatureRhondaCivic(RB)Sub-60Secondlive chatAngloSaxton(BS)Someoneasks totroubleshootcustomHTMLTheJoker(MT)BarRegularAloha!(CB)CivicRecis DownShittyCSMticketMonty haswares, ifyou havethe coin.MikestakePepe theFrog(TP)15solvedticketsUnseasonablerequestClient says "Italked tosomeone elseand I don't thinkthey understoodme"FaviconA escygets de-escalatedScott PilgrimVsCivicEngage(SF)Endingthe weekwith 50+ticketsMikeLike 👍DesignCenterTicketClient asksto becalled overemail/chatCalledthe wrongnameAnglerfishMicRepeatingyourself morethan twice withthe sameinformation in achat/callClientis notliveCSM giveswronginstructionsNewTrendingissueSandsof Time(ES)20solvedticketsGhostedlive chatCustomHTMLbreaks apageEmptyTier 1QueueSomeonelooking totalk toH&SPIITicketResolveduponcreationSomeoneoutside oftiers 1 - 3looks at yourticketCSMcontactsyou onteamsGoogleAnalyticsTicketLMona(MQ)He wentto Jared(JW)CivicMobile AppAdjustment/ChangeSMTPLogTicketWrongname forSecondaryNavigationClient saysthat "theyfixed it" or"figured itout"Not thePrimarycontact askingfor somethingto be changedFeatureRequest(SUBMIT)EscyNon-standardScreenshot5+Calls inqueueSomeoneresponds to aclosed ticketabout adifferentproblemClient asksto modifyModulePageWrongname forMegaMenuAuntJanice'sRice (JR)GoodReviewPassiveAggressivet2messageSumreTicket1 HourPhoneCall / 1Hour ChatIT/MunicodeTicketMonkey inthe MiddleOneBlinkTicket10solvedticketsStephenPGreenLantern(JG)Picklewickyticket5SolvedticketsSSLexpiredYuckYuckMisspellPiwikSend toCreativeServicesRepeatchat orcallTicket juststarts with"Hi/agent/hello"etcFlammeOn!(BLF)XML inJobs/BidsChipsand Salsa(BAS)5+ chatswaiting inqueueH&SEscy"Can Italk toX"RanyaPastaSayneem/chann/gab/hto a customerEndingthe weekwith 100+ticketsPleaseAdviseCitizenCall/EmailDNSIssueSomeonewas verypleasantto you!Justinrephrasesyour exactsamequestionSeeBelowTier 2+takes aticketBadReviewApp TileupdaterequestExpectedfunctionalityMonkeySee(JS)BadieBrigade(RB)CivicOpenClienttransferA loud cargoes byBlake'swindowRequesterhas aprofilepictureClient askedfor anupdate onanotherticketFYIemailMailchimp /ConstantContactRequestTrackerUserPermissionsReligiousQuote inEmailSignatureRhondaCivic(RB)Sub-60Secondlive chatAngloSaxton(BS)Someoneasks totroubleshootcustomHTMLTheJoker(MT)BarRegularAloha!(CB)CivicRecis DownShittyCSMticketMonty haswares, ifyou havethe coin.MikestakePepe theFrog(TP)15solvedticketsUnseasonablerequest

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client says "I talked to someone else and I don't think they understood me"
  2. Favicon
  3. A escy gets de-escalated
  4. Scott Pilgrim Vs CivicEngage (SF)
  5. Ending the week with 50+ tickets
  6. Mike Like 👍
  7. Design Center Ticket
  8. Client asks to be called over email/chat
  9. Called the wrong name
  10. Anglerfish Mic
  11. Repeating yourself more than twice with the same information in a chat/call
  12. Client is not live
  13. CSM gives wrong instructions
  14. New Trending issue
  15. Sands of Time (ES)
  16. 20 solved tickets
  17. Ghosted live chat
  18. Custom HTML breaks a page
  19. Empty Tier 1 Queue
  20. Someone looking to talk to H&S
  21. PII Ticket
  22. Resolved upon creation
  23. Someone outside of tiers 1 - 3 looks at your ticket
  24. CSM contacts you on teams
  25. Google Analytics Ticket
  26. LMona (MQ)
  27. He went to Jared (JW)
  28. CivicMobile App Adjustment/Change
  29. SMTP Log Ticket
  30. Wrong name for Secondary Navigation
  31. Client says that "they fixed it" or "figured it out"
  32. Not the Primary contact asking for something to be changed
  33. Feature Request (SUBMIT)
  34. Escy
  35. Non-standard Screenshot
  36. 5+ Calls in queue
  37. Someone responds to a closed ticket about a different problem
  38. Client asks to modify Module Page
  39. Wrong name for Mega Menu
  40. Aunt Janice's Rice (JR)
  41. Good Review
  42. Passive Aggressive t2 message
  43. Sumre Ticket
  44. 1 Hour Phone Call / 1 Hour Chat
  45. IT/Municode Ticket
  46. Monkey in the Middle OneBlink Ticket
  47. 10 solved tickets
  48. Stephen P
  49. Green Lantern (JG)
  50. Picklewicky ticket
  51. 5 Solved tickets
  52. SSL expired
  53. Yuck Yuck
  54. Misspell Piwik
  55. Send to Creative Services
  56. Repeat chat or call
  57. Ticket just starts with "Hi/agent/hello" etc
  58. Flamme On! (BLF)
  59. XML in Jobs/Bids
  60. Chips and Salsa (BAS)
  61. 5+ chats waiting in queue
  62. H&S Escy
  63. "Can I talk to X"
  64. Ranya Pasta
  65. Say neem/chann/gab/h to a customer
  66. Ending the week with 100+ tickets
  67. Please Advise
  68. Citizen Call/Email
  69. DNS Issue
  70. Someone was very pleasant to you!
  71. Justin rephrases your exact same question
  72. See Below
  73. Tier 2+ takes a ticket
  74. Bad Review
  75. App Tile update request
  76. Expected functionality
  77. Monkey See (JS)
  78. Badie Brigade (RB)
  79. CivicOpen Client transfer
  80. A loud car goes by Blake's window
  81. Requester has a profile picture
  82. Client asked for an update on another ticket
  83. FYI email
  84. Mailchimp / ConstantContact
  85. Request Tracker User Permissions
  86. Religious Quote in Email Signature
  87. Rhonda Civic (RB)
  88. Sub-60 Second live chat
  89. Anglo Saxton (BS)
  90. Someone asks to troubleshoot custom HTML
  91. The Joker (MT)
  92. Bar Regular
  93. Aloha! (CB)
  94. CivicRec is Down
  95. Shitty CSM ticket
  96. Monty has wares, if you have the coin.
  97. Mikestake
  98. Pepe the Frog (TP)
  99. 15 solved tickets
  100. Unseasonable request