5+ chatswaiting inqueueShittyCSMticketExpectedfunctionalityUnseasonablerequestAnglerfishMicCustomHTMLbreaks apageSomeoneresponds to aclosed ticketabout adifferentproblemJustinrephrasesyour exactsamequestionRepeatchat orcallSumreTicketHe wentto Jared(JW)MisspellPiwikClient says "Italked tosomeone elseand I don't thinkthey understoodme"Wrongname forSecondaryNavigationSSLexpiredNewTrendingissueA escygets de-escalatedMikeLike 👍"Can Italk toX"EmptyTier 1QueueSomeonewas verypleasantto you!5+Calls inqueueSub-60Secondlive chatSandsof Time(ES)Sayneem/chann/gab/hto a customerBarRegularPicklewickyticketDNSIssueCSMcontactsyou onteamsPassiveAggressivet2messageRequestTrackerUserPermissionsMonkeySee(JS)Chipsand Salsa(BAS)Client asksto becalled overemail/chatAngloSaxton(BS)Client saysthat "theyfixed it" or"figured itout"Client askedfor anupdate onanotherticketGoodReviewReligiousQuote inEmailSignaturePIITicketMikestakeWrongname forMegaMenu20solvedticketsSeeBelowPleaseAdviseCivicMobile AppAdjustment/ChangeAloha!(CB)BadieBrigade(RB)Pepe theFrog(TP)A loud cargoes byBlake'swindowSomeoneoutside oftiers 1 - 3looks at yourticketClientis notliveTicket juststarts with"Hi/agent/hello"etcScott PilgrimVsCivicEngage(SF)GreenLantern(JG)Requesterhas aprofilepicture5SolvedticketsCivicRecis DownCivicOpenClienttransferGhostedlive chatRepeatingyourself morethan twice withthe sameinformation in achat/callNot thePrimarycontact askingfor somethingto be changedEscy1 HourPhoneCall / 1Hour ChatRhondaCivic(RB)IT/MunicodeTicketResolveduponcreationXML inJobs/BidsMonkey inthe MiddleOneBlinkTicket15solvedticketsFYIemailGoogleAnalyticsTicketTier 2+takes aticketApp TileupdaterequestH&SEscy10solvedticketsEndingthe weekwith 50+ticketsMonty haswares, ifyou havethe coin.Client asksto modifyModulePageMailchimp /ConstantContactNon-standardScreenshotBadReviewCalledthe wrongnameCitizenCall/EmailSMTPLogTicketSomeoneasks totroubleshootcustomHTMLFeatureRequest(SUBMIT)CSM giveswronginstructionsFlammeOn!(BLF)FaviconStephenPDesignCenterTicketSend toCreativeServicesRanyaPastaYuckYuckTheJoker(MT)LMona(MQ)Endingthe weekwith 100+ticketsSomeonelooking totalk toH&SAuntJanice'sRice (JR)5+ chatswaiting inqueueShittyCSMticketExpectedfunctionalityUnseasonablerequestAnglerfishMicCustomHTMLbreaks apageSomeoneresponds to aclosed ticketabout adifferentproblemJustinrephrasesyour exactsamequestionRepeatchat orcallSumreTicketHe wentto Jared(JW)MisspellPiwikClient says "Italked tosomeone elseand I don't thinkthey understoodme"Wrongname forSecondaryNavigationSSLexpiredNewTrendingissueA escygets de-escalatedMikeLike 👍"Can Italk toX"EmptyTier 1QueueSomeonewas verypleasantto you!5+Calls inqueueSub-60Secondlive chatSandsof Time(ES)Sayneem/chann/gab/hto a customerBarRegularPicklewickyticketDNSIssueCSMcontactsyou onteamsPassiveAggressivet2messageRequestTrackerUserPermissionsMonkeySee(JS)Chipsand Salsa(BAS)Client asksto becalled overemail/chatAngloSaxton(BS)Client saysthat "theyfixed it" or"figured itout"Client askedfor anupdate onanotherticketGoodReviewReligiousQuote inEmailSignaturePIITicketMikestakeWrongname forMegaMenu20solvedticketsSeeBelowPleaseAdviseCivicMobile AppAdjustment/ChangeAloha!(CB)BadieBrigade(RB)Pepe theFrog(TP)A loud cargoes byBlake'swindowSomeoneoutside oftiers 1 - 3looks at yourticketClientis notliveTicket juststarts with"Hi/agent/hello"etcScott PilgrimVsCivicEngage(SF)GreenLantern(JG)Requesterhas aprofilepicture5SolvedticketsCivicRecis DownCivicOpenClienttransferGhostedlive chatRepeatingyourself morethan twice withthe sameinformation in achat/callNot thePrimarycontact askingfor somethingto be changedEscy1 HourPhoneCall / 1Hour ChatRhondaCivic(RB)IT/MunicodeTicketResolveduponcreationXML inJobs/BidsMonkey inthe MiddleOneBlinkTicket15solvedticketsFYIemailGoogleAnalyticsTicketTier 2+takes aticketApp TileupdaterequestH&SEscy10solvedticketsEndingthe weekwith 50+ticketsMonty haswares, ifyou havethe coin.Client asksto modifyModulePageMailchimp /ConstantContactNon-standardScreenshotBadReviewCalledthe wrongnameCitizenCall/EmailSMTPLogTicketSomeoneasks totroubleshootcustomHTMLFeatureRequest(SUBMIT)CSM giveswronginstructionsFlammeOn!(BLF)FaviconStephenPDesignCenterTicketSend toCreativeServicesRanyaPastaYuckYuckTheJoker(MT)LMona(MQ)Endingthe weekwith 100+ticketsSomeonelooking totalk toH&SAuntJanice'sRice (JR)

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5+ chats waiting in queue
  2. Shitty CSM ticket
  3. Expected functionality
  4. Unseasonable request
  5. Anglerfish Mic
  6. Custom HTML breaks a page
  7. Someone responds to a closed ticket about a different problem
  8. Justin rephrases your exact same question
  9. Repeat chat or call
  10. Sumre Ticket
  11. He went to Jared (JW)
  12. Misspell Piwik
  13. Client says "I talked to someone else and I don't think they understood me"
  14. Wrong name for Secondary Navigation
  15. SSL expired
  16. New Trending issue
  17. A escy gets de-escalated
  18. Mike Like 👍
  19. "Can I talk to X"
  20. Empty Tier 1 Queue
  21. Someone was very pleasant to you!
  22. 5+ Calls in queue
  23. Sub-60 Second live chat
  24. Sands of Time (ES)
  25. Say neem/chann/gab/h to a customer
  26. Bar Regular
  27. Picklewicky ticket
  28. DNS Issue
  29. CSM contacts you on teams
  30. Passive Aggressive t2 message
  31. Request Tracker User Permissions
  32. Monkey See (JS)
  33. Chips and Salsa (BAS)
  34. Client asks to be called over email/chat
  35. Anglo Saxton (BS)
  36. Client says that "they fixed it" or "figured it out"
  37. Client asked for an update on another ticket
  38. Good Review
  39. Religious Quote in Email Signature
  40. PII Ticket
  41. Mikestake
  42. Wrong name for Mega Menu
  43. 20 solved tickets
  44. See Below
  45. Please Advise
  46. CivicMobile App Adjustment/Change
  47. Aloha! (CB)
  48. Badie Brigade (RB)
  49. Pepe the Frog (TP)
  50. A loud car goes by Blake's window
  51. Someone outside of tiers 1 - 3 looks at your ticket
  52. Client is not live
  53. Ticket just starts with "Hi/agent/hello" etc
  54. Scott Pilgrim Vs CivicEngage (SF)
  55. Green Lantern (JG)
  56. Requester has a profile picture
  57. 5 Solved tickets
  58. CivicRec is Down
  59. CivicOpen Client transfer
  60. Ghosted live chat
  61. Repeating yourself more than twice with the same information in a chat/call
  62. Not the Primary contact asking for something to be changed
  63. Escy
  64. 1 Hour Phone Call / 1 Hour Chat
  65. Rhonda Civic (RB)
  66. IT/Municode Ticket
  67. Resolved upon creation
  68. XML in Jobs/Bids
  69. Monkey in the Middle OneBlink Ticket
  70. 15 solved tickets
  71. FYI email
  72. Google Analytics Ticket
  73. Tier 2+ takes a ticket
  74. App Tile update request
  75. H&S Escy
  76. 10 solved tickets
  77. Ending the week with 50+ tickets
  78. Monty has wares, if you have the coin.
  79. Client asks to modify Module Page
  80. Mailchimp / ConstantContact
  81. Non-standard Screenshot
  82. Bad Review
  83. Called the wrong name
  84. Citizen Call/Email
  85. SMTP Log Ticket
  86. Someone asks to troubleshoot custom HTML
  87. Feature Request (SUBMIT)
  88. CSM gives wrong instructions
  89. Flamme On! (BLF)
  90. Favicon
  91. Stephen P
  92. Design Center Ticket
  93. Send to Creative Services
  94. Ranya Pasta
  95. Yuck Yuck
  96. The Joker (MT)
  97. LMona (MQ)
  98. Ending the week with 100+ tickets
  99. Someone looking to talk to H&S
  100. Aunt Janice's Rice (JR)