EscySeeBelowSend toCreativeServicesSandsof Time(ES)CivicOpenClienttransferNot thePrimarycontact askingfor somethingto be changedYuckYuckSayneem/chann/gab/hto a customerRhondaCivic(RB)XML inJobs/BidsSomeoneresponds to aclosed ticketabout adifferentproblemTier 2+takes aticketWrongname forSecondaryNavigationWrongname forMegaMenuClient says "Italked tosomeone elseand I don't thinkthey understoodme"AnglerfishMicRequestTrackerUserPermissionsScott PilgrimVsCivicEngage(SF)MonkeySee(JS)EmptyTier 1QueueSomeonelooking totalk toH&SMisspellPiwikDesignCenterTicketRepeatchat orcallA loud cargoes byBlake'swindowClient asksto becalled overemail/chatJustinrephrasesyour exactsamequestionApp TileupdaterequestFYIemailGoogleAnalyticsTicketChipsand Salsa(BAS)NewTrendingissueStephenPPicklewickyticketBarRegular"Can Italk toX"A escygets de-escalatedMonkey inthe MiddleOneBlinkTicketMailchimp /ConstantContactPleaseAdviseAuntJanice'sRice (JR)BadieBrigade(RB)Someonewas verypleasantto you!ExpectedfunctionalityAngloSaxton(BS)He wentto Jared(JW)Client saysthat "theyfixed it" or"figured itout"IT/MunicodeTicket15solvedtickets5+ chatswaiting inqueueFaviconPassiveAggressivet2message20solvedticketsAloha!(CB)Clientis notliveRepeatingyourself morethan twice withthe sameinformation in achat/callRanyaPastaGoodReviewFlammeOn!(BLF)ShittyCSMticketClient asksto modifyModulePageSub-60Secondlive chat1 HourPhoneCall / 1Hour ChatTheJoker(MT)MikeLike 👍CivicMobile AppAdjustment/ChangeH&SEscySomeoneoutside oftiers 1 - 3looks at yourticketSMTPLogTicketSumreTicketGhostedlive chatReligiousQuote inEmailSignature5+Calls inqueueCivicRecis DownMonty haswares, ifyou havethe coin.CustomHTMLbreaks apageBadReviewResolveduponcreationPIITicketPepe theFrog(TP)Endingthe weekwith 100+ticketsCSMcontactsyou onteamsFeatureRequest(SUBMIT)Client askedfor anupdate onanotherticketUnseasonablerequestEndingthe weekwith 50+ticketsTicket juststarts with"Hi/agent/hello"etcCalledthe wrongnameDNSIssueRequesterhas aprofilepictureLMona(MQ)CSM giveswronginstructionsMikestakeSomeoneasks totroubleshootcustomHTMLSSLexpiredNon-standardScreenshotGreenLantern(JG)5Solvedtickets10solvedticketsCitizenCall/EmailEscySeeBelowSend toCreativeServicesSandsof Time(ES)CivicOpenClienttransferNot thePrimarycontact askingfor somethingto be changedYuckYuckSayneem/chann/gab/hto a customerRhondaCivic(RB)XML inJobs/BidsSomeoneresponds to aclosed ticketabout adifferentproblemTier 2+takes aticketWrongname forSecondaryNavigationWrongname forMegaMenuClient says "Italked tosomeone elseand I don't thinkthey understoodme"AnglerfishMicRequestTrackerUserPermissionsScott PilgrimVsCivicEngage(SF)MonkeySee(JS)EmptyTier 1QueueSomeonelooking totalk toH&SMisspellPiwikDesignCenterTicketRepeatchat orcallA loud cargoes byBlake'swindowClient asksto becalled overemail/chatJustinrephrasesyour exactsamequestionApp TileupdaterequestFYIemailGoogleAnalyticsTicketChipsand Salsa(BAS)NewTrendingissueStephenPPicklewickyticketBarRegular"Can Italk toX"A escygets de-escalatedMonkey inthe MiddleOneBlinkTicketMailchimp /ConstantContactPleaseAdviseAuntJanice'sRice (JR)BadieBrigade(RB)Someonewas verypleasantto you!ExpectedfunctionalityAngloSaxton(BS)He wentto Jared(JW)Client saysthat "theyfixed it" or"figured itout"IT/MunicodeTicket15solvedtickets5+ chatswaiting inqueueFaviconPassiveAggressivet2message20solvedticketsAloha!(CB)Clientis notliveRepeatingyourself morethan twice withthe sameinformation in achat/callRanyaPastaGoodReviewFlammeOn!(BLF)ShittyCSMticketClient asksto modifyModulePageSub-60Secondlive chat1 HourPhoneCall / 1Hour ChatTheJoker(MT)MikeLike 👍CivicMobile AppAdjustment/ChangeH&SEscySomeoneoutside oftiers 1 - 3looks at yourticketSMTPLogTicketSumreTicketGhostedlive chatReligiousQuote inEmailSignature5+Calls inqueueCivicRecis DownMonty haswares, ifyou havethe coin.CustomHTMLbreaks apageBadReviewResolveduponcreationPIITicketPepe theFrog(TP)Endingthe weekwith 100+ticketsCSMcontactsyou onteamsFeatureRequest(SUBMIT)Client askedfor anupdate onanotherticketUnseasonablerequestEndingthe weekwith 50+ticketsTicket juststarts with"Hi/agent/hello"etcCalledthe wrongnameDNSIssueRequesterhas aprofilepictureLMona(MQ)CSM giveswronginstructionsMikestakeSomeoneasks totroubleshootcustomHTMLSSLexpiredNon-standardScreenshotGreenLantern(JG)5Solvedtickets10solvedticketsCitizenCall/Email

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escy
  2. See Below
  3. Send to Creative Services
  4. Sands of Time (ES)
  5. CivicOpen Client transfer
  6. Not the Primary contact asking for something to be changed
  7. Yuck Yuck
  8. Say neem/chann/gab/h to a customer
  9. Rhonda Civic (RB)
  10. XML in Jobs/Bids
  11. Someone responds to a closed ticket about a different problem
  12. Tier 2+ takes a ticket
  13. Wrong name for Secondary Navigation
  14. Wrong name for Mega Menu
  15. Client says "I talked to someone else and I don't think they understood me"
  16. Anglerfish Mic
  17. Request Tracker User Permissions
  18. Scott Pilgrim Vs CivicEngage (SF)
  19. Monkey See (JS)
  20. Empty Tier 1 Queue
  21. Someone looking to talk to H&S
  22. Misspell Piwik
  23. Design Center Ticket
  24. Repeat chat or call
  25. A loud car goes by Blake's window
  26. Client asks to be called over email/chat
  27. Justin rephrases your exact same question
  28. App Tile update request
  29. FYI email
  30. Google Analytics Ticket
  31. Chips and Salsa (BAS)
  32. New Trending issue
  33. Stephen P
  34. Picklewicky ticket
  35. Bar Regular
  36. "Can I talk to X"
  37. A escy gets de-escalated
  38. Monkey in the Middle OneBlink Ticket
  39. Mailchimp / ConstantContact
  40. Please Advise
  41. Aunt Janice's Rice (JR)
  42. Badie Brigade (RB)
  43. Someone was very pleasant to you!
  44. Expected functionality
  45. Anglo Saxton (BS)
  46. He went to Jared (JW)
  47. Client says that "they fixed it" or "figured it out"
  48. IT/Municode Ticket
  49. 15 solved tickets
  50. 5+ chats waiting in queue
  51. Favicon
  52. Passive Aggressive t2 message
  53. 20 solved tickets
  54. Aloha! (CB)
  55. Client is not live
  56. Repeating yourself more than twice with the same information in a chat/call
  57. Ranya Pasta
  58. Good Review
  59. Flamme On! (BLF)
  60. Shitty CSM ticket
  61. Client asks to modify Module Page
  62. Sub-60 Second live chat
  63. 1 Hour Phone Call / 1 Hour Chat
  64. The Joker (MT)
  65. Mike Like 👍
  66. CivicMobile App Adjustment/Change
  67. H&S Escy
  68. Someone outside of tiers 1 - 3 looks at your ticket
  69. SMTP Log Ticket
  70. Sumre Ticket
  71. Ghosted live chat
  72. Religious Quote in Email Signature
  73. 5+ Calls in queue
  74. CivicRec is Down
  75. Monty has wares, if you have the coin.
  76. Custom HTML breaks a page
  77. Bad Review
  78. Resolved upon creation
  79. PII Ticket
  80. Pepe the Frog (TP)
  81. Ending the week with 100+ tickets
  82. CSM contacts you on teams
  83. Feature Request (SUBMIT)
  84. Client asked for an update on another ticket
  85. Unseasonable request
  86. Ending the week with 50+ tickets
  87. Ticket just starts with "Hi/agent/hello" etc
  88. Called the wrong name
  89. DNS Issue
  90. Requester has a profile picture
  91. LMona (MQ)
  92. CSM gives wrong instructions
  93. Mikestake
  94. Someone asks to troubleshoot custom HTML
  95. SSL expired
  96. Non-standard Screenshot
  97. Green Lantern (JG)
  98. 5 Solved tickets
  99. 10 solved tickets
  100. Citizen Call/Email