Interaction benefit from Facebook customer service chat Older person comes in for something simple Thinks phone is broken because they have numbers blocked Messenger Home “I’ve been with AT&T for X years/since Cingular” Wants to upgrade/add line, but has past due balance No sale but needs you to ToBR Doesn’t know their own phone number Doesn’t understand how trade- in/bill credits work Wants their insurance replacement in store Jokes about stealing when phone alarm goes off Thinks Apple is too expensive, buys an S2X Ultra Wants 512GB, doesn’t need it Gives home phone to look up wireless account Doesn’t know two-step verification phone number Johnstown being shady You have to log onto the prepaid website You have to text Apple Support Says SD card instead of SIM card Not authorized user Android- based phone won’t text “What about my info on my SIM card?” Thinks they have been hacked/have a virus Went to Walmart/Sam’s, needs you to fix it Interaction benefit from Facebook customer service chat Older person comes in for something simple Thinks phone is broken because they have numbers blocked Messenger Home “I’ve been with AT&T for X years/since Cingular” Wants to upgrade/add line, but has past due balance No sale but needs you to ToBR Doesn’t know their own phone number Doesn’t understand how trade- in/bill credits work Wants their insurance replacement in store Jokes about stealing when phone alarm goes off Thinks Apple is too expensive, buys an S2X Ultra Wants 512GB, doesn’t need it Gives home phone to look up wireless account Doesn’t know two-step verification phone number Johnstown being shady You have to log onto the prepaid website You have to text Apple Support Says SD card instead of SIM card Not authorized user Android- based phone won’t text “What about my info on my SIM card?” Thinks they have been hacked/have a virus Went to Walmart/Sam’s, needs you to fix it
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Interaction benefit from Facebook customer service chat
Older person comes in for something simple
Thinks phone is broken because they have numbers blocked
Messenger Home
“I’ve been with AT&T for X years/since Cingular”
Wants to upgrade/add line, but has past due balance
No sale but needs you to ToBR
Doesn’t know their own phone number
Doesn’t understand how trade-in/bill credits work
Wants their insurance replacement in store
Jokes about stealing when phone alarm goes off
Thinks Apple is too expensive, buys an S2X Ultra
Wants 512GB, doesn’t need it
Gives home phone to look up wireless account
Doesn’t know two-step verification phone number
Johnstown being shady
You have to log onto the prepaid website
You have to text Apple Support
Says SD card instead of SIM card
Not authorized user
Android-based phone won’t text
“What about my info on my SIM card?”
Thinks they have been hacked/have a virus
Went to Walmart/Sam’s, needs you to fix it