Wants a refundfrom their Wal-Mart order, butdoesn't have anorderMemberthinks youare HCPCan't hearyou, so theyscream likeyou can'thear themGives you anemail afteryou alreadyplaced theorderCryson thephoneGoes overtheir availablebalance whenplacing theirorderApprovedproductwont gothroughUtility billpay buttonstaysgreyed outComplainsaboutsomethingunrelatedGoespotty withyou onthe phoneRefusesto givename orBirthdayScreamingas soonas youanswer CXOne wonttransfer,hold, or hangupGivesyouwrong zipArgues withyou about anitem beingcovered thatis notSpellstheir ownnamewrongTalkspolitics orreligionwith youHear theirlife story inunder 10minutesWants asupervisorbut won't tellyou whyYou gethung uponMemberflirts withyou in callCRMwon'tloadCalls you bythe wrongname/ViceVersaCan't findmemberin CRMWants a refundfrom their Wal-Mart order, butdoesn't have anorderMemberthinks youare HCPCan't hearyou, so theyscream likeyou can'thear themGives you anemail afteryou alreadyplaced theorderCryson thephoneGoes overtheir availablebalance whenplacing theirorderApprovedproductwont gothroughUtility billpay buttonstaysgreyed outComplainsaboutsomethingunrelatedGoespotty withyou onthe phoneRefusesto givename orBirthdayScreamingas soonas youanswer CXOne wonttransfer,hold, or hangupGivesyouwrong zipArgues withyou about anitem beingcovered thatis notSpellstheir ownnamewrongTalkspolitics orreligionwith youHear theirlife story inunder 10minutesWants asupervisorbut won't tellyou whyYou gethung uponMemberflirts withyou in callCRMwon'tloadCalls you bythe wrongname/ViceVersaCan't findmemberin CRM

SOLUTRAN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wants a refund from their Wal-Mart order, but doesn't have an order
  2. Member thinks you are HCP
  3. Can't hear you, so they scream like you can't hear them
  4. Gives you an email after you already placed the order
  5. Crys on the phone
  6. Goes over their available balance when placing their order
  7. Approved product wont go through
  8. Utility bill pay button stays greyed out
  9. Complains about something unrelated
  10. Goes potty with you on the phone
  11. Refuses to give name or Birthday
  12. Screaming as soon as you answer
  13. CXOne wont transfer, hold, or hang up
  14. Gives you wrong zip
  15. Argues with you about an item being covered that is not
  16. Spells their own name wrong
  17. Talks politics or religion with you
  18. Hear their life story in under 10 minutes
  19. Wants a supervisor but won't tell you why
  20. You get hung up on
  21. Member flirts with you in call
  22. CRM won't load
  23. Calls you by the wrong name/Vice Versa
  24. Can't find member in CRM