(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Can't find member in CRM
Screaming as soon as you answer
CRM won't load
Calls you by the wrong name/Vice Versa
Utility bill pay button stays greyed out
Goes potty with you on the phone
Can't hear you, so they scream like you can't hear them
Wants a supervisor but won't tell you why
You get hung up on
Crys on the phone
Member flirts with you in call
Argues with you about an item being covered that is not
Complains about something unrelated
Wants a refund from their Wal-Mart order, but doesn't have an order
CXOne wont transfer, hold, or hang up
Refuses to give name or Birthday
Goes over their available balance when placing their order
Gives you wrong zip
Member thinks you are HCP
Spells their own name wrong
Talks politics or religion with you
Hear their life story in under 10 minutes
Approved product wont go through
Gives you an email after you already placed the order
