(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complains about something unrelated
Crys on the phone
Can't hear you, so they scream like you can't hear them
Wants a refund from their Wal-Mart order, but doesn't have an order
Argues with you about an item being covered that is not
Can't find member in CRM
Goes over their available balance when placing their order
CXOne wont transfer, hold, or hang up
Calls you by the wrong name/Vice Versa
Gives you wrong zip
Talks politics or religion with you
Utility bill pay button stays greyed out
CRM won't load
You get hung up on
Spells their own name wrong
Refuses to give name or Birthday
Approved product wont go through
Wants a supervisor but won't tell you why
Gives you an email after you already placed the order
