(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Crys on the phone
Hear their life story in under 10 minutes
Member flirts with you in call
CRM won't load
Gives you wrong zip
Talks politics or religion with you
Refuses to give name or Birthday
Screaming as soon as you answer
Argues with you about an item being covered that is not
Gives you an email after you already placed the order
Goes over their available balance when placing their order
CXOne wont transfer, hold, or hang up
You get hung up on
Utility bill pay button stays greyed out
Goes potty with you on the phone
Member thinks you are HCP
Calls you by the wrong name/Vice Versa
Approved product wont go through
Can't find member in CRM
Can't hear you, so they scream like you can't hear them
Complains about something unrelated
Wants a refund from their Wal-Mart order, but doesn't have an order
