Gives you anemail afteryou alreadyplaced theorderWants a refundfrom their Wal-Mart order, butdoesn't have anorderComplainsaboutsomethingunrelatedCan't findmemberin CRMUtility billpay buttonstaysgreyed outHear theirlife story inunder 10minutesCan't hearyou, so theyscream likeyou can'thear themYou gethung uponWants asupervisorbut won't tellyou whyCXOne wonttransfer,hold, or hangupGivesyouwrong zipCryson thephoneApprovedproductwont gothroughArgues withyou about anitem beingcovered thatis notMemberflirts withyou in callGoespotty withyou onthe phoneSpellstheir ownnamewrongMemberthinks youare HCPScreamingas soonas youanswer Goes overtheir availablebalance whenplacing theirorderCRMwon'tloadRefusesto givename orBirthdayTalkspolitics orreligionwith youCalls you bythe wrongname/ViceVersaGives you anemail afteryou alreadyplaced theorderWants a refundfrom their Wal-Mart order, butdoesn't have anorderComplainsaboutsomethingunrelatedCan't findmemberin CRMUtility billpay buttonstaysgreyed outHear theirlife story inunder 10minutesCan't hearyou, so theyscream likeyou can'thear themYou gethung uponWants asupervisorbut won't tellyou whyCXOne wonttransfer,hold, or hangupGivesyouwrong zipCryson thephoneApprovedproductwont gothroughArgues withyou about anitem beingcovered thatis notMemberflirts withyou in callGoespotty withyou onthe phoneSpellstheir ownnamewrongMemberthinks youare HCPScreamingas soonas youanswer Goes overtheir availablebalance whenplacing theirorderCRMwon'tloadRefusesto givename orBirthdayTalkspolitics orreligionwith youCalls you bythe wrongname/ViceVersa

SOLUTRAN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gives you an email after you already placed the order
  2. Wants a refund from their Wal-Mart order, but doesn't have an order
  3. Complains about something unrelated
  4. Can't find member in CRM
  5. Utility bill pay button stays greyed out
  6. Hear their life story in under 10 minutes
  7. Can't hear you, so they scream like you can't hear them
  8. You get hung up on
  9. Wants a supervisor but won't tell you why
  10. CXOne wont transfer, hold, or hang up
  11. Gives you wrong zip
  12. Crys on the phone
  13. Approved product wont go through
  14. Argues with you about an item being covered that is not
  15. Member flirts with you in call
  16. Goes potty with you on the phone
  17. Spells their own name wrong
  18. Member thinks you are HCP
  19. Screaming as soon as you answer
  20. Goes over their available balance when placing their order
  21. CRM won't load
  22. Refuses to give name or Birthday
  23. Talks politics or religion with you
  24. Calls you by the wrong name/Vice Versa