(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Utility bill pay button stays greyed out
Can't find member in CRM
CRM won't load
Goes over their available balance when placing their order
Hear their life story in under 10 minutes
Calls you by the wrong name/Vice Versa
You get hung up on
Screaming as soon as you answer
Talks politics or religion with you
Wants a refund from their Wal-Mart order, but doesn't have an order
Gives you an email after you already placed the order
Approved product wont go through
CXOne wont transfer, hold, or hang up
Spells their own name wrong
Goes potty with you on the phone
Complains about something unrelated
Member thinks you are HCP
Refuses to give name or Birthday
Wants a supervisor but won't tell you why
Crys on the phone
Gives you wrong zip
Can't hear you, so they scream like you can't hear them
Argues with you about an item being covered that is not