VerticalDispatchThe call takerand dispatcherfunctions areperformed bythe same personValuesAnindividual'spersonalsense of rightand wrongGeneral course ofaction that isdesired or requiredin certaincircumstances oreventsWhat isapolicyEmergencyDispatcherIndividual whotakes emergencycalls&communicateswith firstresponders arecalled____?Policy,ProcedureandProtocolWhat arethe threeP'sSpecific stepsor actions tobe completedin a specificsituationWhat's aprocedureHighly definedprocedure placedinto a referencesystem. Designedto lead the call takerDefineProtocolRoles of anEmergencyTelecommunicatorTelephone Interrogation Coordination of Logistics Resource Networking Impacting lives viatelephoneEthicsSystem ofprinciplesand personalconductHorizontalDispatchMore than onedispatcher is onduty sharing theresponsibilities ofcall taking &dispatch functionVerticalDispatchThe call takerand dispatcherfunctions areperformed bythe same personValuesAnindividual'spersonalsense of rightand wrongGeneral course ofaction that isdesired or requiredin certaincircumstances oreventsWhat isapolicyEmergencyDispatcherIndividual whotakes emergencycalls&communicateswith firstresponders arecalled____?Policy,ProcedureandProtocolWhat arethe threeP'sSpecific stepsor actions tobe completedin a specificsituationWhat's aprocedureHighly definedprocedure placedinto a referencesystem. Designedto lead the call takerDefineProtocolRoles of anEmergencyTelecommunicatorTelephone Interrogation Coordination of Logistics Resource Networking Impacting lives viatelephoneEthicsSystem ofprinciplesand personalconductHorizontalDispatchMore than onedispatcher is onduty sharing theresponsibilities ofcall taking &dispatch function

Roles and Responsibilities of the Emergency Telecommunicator - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The call taker and dispatcher functions are performed by the same person
    Vertical Dispatch
  2. An individual's personal sense of right and wrong
    Values
  3. What is a policy
    General course of action that is desired or required in certain circumstances or events
  4. Individual who takes emergency calls &communicates with first responders are called____?
    Emergency Dispatcher
  5. What are the three P's
    Policy, Procedure and Protocol
  6. What's a procedure
    Specific steps or actions to be completed in a specific situation
  7. Define Protocol
    Highly defined procedure placed into a reference system. Designed to lead the call taker
  8. Telephone Interrogation Coordination of Logistics Resource Networking Impacting lives via telephone
    Roles of an Emergency Telecommunicator
  9. System of principles and personal conduct
    Ethics
  10. More than one dispatcher is on duty sharing the responsibilities of call taking & dispatch function
    Horizontal Dispatch