DrivethroughclosedearlySingledout anexcellentemployee"Nobodyhas calledme backyet"Someonewaslegitimatelyrude"4 for $4 isnotavailable inmy area"Seasonalitem notavailableWhy did youhave tomake it aracial thing?Complimentabout staffas a wholeBathroomsweredisgustingLongwait"I'm goingto sueWendy's"DoublechargeSpeedyServiceForeignobjectComplaintaboutfoodManagerdid anexceptionaljobCondimentsmissing orincorrectDeliciousfoodHRSpeakoutLineFrostykeychain/couponbookShortstaffedProblemcallerCustomeroverreactingto innocentactionShortchangedDrivethroughclosedearlySingledout anexcellentemployee"Nobodyhas calledme backyet"Someonewaslegitimatelyrude"4 for $4 isnotavailable inmy area"Seasonalitem notavailableWhy did youhave tomake it aracial thing?Complimentabout staffas a wholeBathroomsweredisgustingLongwait"I'm goingto sueWendy's"DoublechargeSpeedyServiceForeignobjectComplaintaboutfoodManagerdid anexceptionaljobCondimentsmissing orincorrectDeliciousfoodHRSpeakoutLineFrostykeychain/couponbookShortstaffedProblemcallerCustomeroverreactingto innocentactionShortchanged

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drive through closed early
  2. Singled out an excellent employee
  3. "Nobody has called me back yet"
  4. Someone was legitimately rude
  5. "4 for $4 is not available in my area"
  6. Seasonal item not available
  7. Why did you have to make it a racial thing?
  8. Compliment about staff as a whole
  9. Bathrooms were disgusting
  10. Long wait
  11. "I'm going to sue Wendy's"
  12. Double charge
  13. Speedy Service
  14. Foreign object
  15. Complaint about food
  16. Manager did an exceptional job
  17. Condiments missing or incorrect
  18. Delicious food
  19. HR Speakout Line
  20. Frosty keychain/ coupon book
  21. Short staffed
  22. Problem caller
  23. Customer overreacting to innocent action
  24. Short changed