LongwaitSomeonewaslegitimatelyrudeDrivethroughclosedearly"I'm goingto sueWendy's"DoublechargeBathroomsweredisgustingManagerdid anexceptionaljobSpeedyService"4 for $4 isnotavailable inmy area"Singledout anexcellentemployee"Nobodyhas calledme backyet"Customeroverreactingto innocentactionForeignobjectWhy did youhave tomake it aracial thing?Condimentsmissing orincorrectDeliciousfoodSeasonalitem notavailableShortchangedComplaintaboutfoodComplimentabout staffas a wholeProblemcallerFrostykeychain/couponbookShortstaffedHRSpeakoutLineLongwaitSomeonewaslegitimatelyrudeDrivethroughclosedearly"I'm goingto sueWendy's"DoublechargeBathroomsweredisgustingManagerdid anexceptionaljobSpeedyService"4 for $4 isnotavailable inmy area"Singledout anexcellentemployee"Nobodyhas calledme backyet"Customeroverreactingto innocentactionForeignobjectWhy did youhave tomake it aracial thing?Condimentsmissing orincorrectDeliciousfoodSeasonalitem notavailableShortchangedComplaintaboutfoodComplimentabout staffas a wholeProblemcallerFrostykeychain/couponbookShortstaffedHRSpeakoutLine

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Long wait
  2. Someone was legitimately rude
  3. Drive through closed early
  4. "I'm going to sue Wendy's"
  5. Double charge
  6. Bathrooms were disgusting
  7. Manager did an exceptional job
  8. Speedy Service
  9. "4 for $4 is not available in my area"
  10. Singled out an excellent employee
  11. "Nobody has called me back yet"
  12. Customer overreacting to innocent action
  13. Foreign object
  14. Why did you have to make it a racial thing?
  15. Condiments missing or incorrect
  16. Delicious food
  17. Seasonal item not available
  18. Short changed
  19. Complaint about food
  20. Compliment about staff as a whole
  21. Problem caller
  22. Frosty keychain/ coupon book
  23. Short staffed
  24. HR Speakout Line