Managerdid anexceptionaljobDrivethroughclosedearlyCustomeroverreactingto innocentactionShortchangedSeasonalitem notavailableProblemcallerDoublechargeLongwaitDeliciousfoodForeignobjectCondimentsmissing orincorrectSpeedyServiceShortstaffedBathroomsweredisgustingSomeonewaslegitimatelyrudeWhy did youhave tomake it aracial thing?"I'm goingto sueWendy's"Frostykeychain/couponbookSingledout anexcellentemployee"Nobodyhas calledme backyet""4 for $4 isnotavailable inmy area"Complimentabout staffas a wholeComplaintaboutfoodHRSpeakoutLineManagerdid anexceptionaljobDrivethroughclosedearlyCustomeroverreactingto innocentactionShortchangedSeasonalitem notavailableProblemcallerDoublechargeLongwaitDeliciousfoodForeignobjectCondimentsmissing orincorrectSpeedyServiceShortstaffedBathroomsweredisgustingSomeonewaslegitimatelyrudeWhy did youhave tomake it aracial thing?"I'm goingto sueWendy's"Frostykeychain/couponbookSingledout anexcellentemployee"Nobodyhas calledme backyet""4 for $4 isnotavailable inmy area"Complimentabout staffas a wholeComplaintaboutfoodHRSpeakoutLine

Customer Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Manager did an exceptional job
  2. Drive through closed early
  3. Customer overreacting to innocent action
  4. Short changed
  5. Seasonal item not available
  6. Problem caller
  7. Double charge
  8. Long wait
  9. Delicious food
  10. Foreign object
  11. Condiments missing or incorrect
  12. Speedy Service
  13. Short staffed
  14. Bathrooms were disgusting
  15. Someone was legitimately rude
  16. Why did you have to make it a racial thing?
  17. "I'm going to sue Wendy's"
  18. Frosty keychain/ coupon book
  19. Singled out an excellent employee
  20. "Nobody has called me back yet"
  21. "4 for $4 is not available in my area"
  22. Compliment about staff as a whole
  23. Complaint about food
  24. HR Speakout Line