Customerasked you toadd them onFacebookCustomercomplainedabout IVRCustomerwantedVideoa________AddedCHSIa________Customerwants toknow why billwent up $20Customersaid "Infinity"instead ofXfinityCustomerwatches 3channels buthasCompleteCust.threatened topostcomplaint onUtubeCustomerjust lovesComcastCustomeris fromWVCustomerwants whatneighborhasCustomerwholoves X1Upgradedfrom TVonly to TPa________CustomerwantedXHa_______Accountwas150days pastdueCustomerwantstech outnow!!!Customerhas beenwith us for15+ yearsCustomersaid TechdidNothingCustomerdisputesRegionalSports FeeAddedCDVa_______Customer isnot Auth. onacct. andmakes pmtsCustomerofferedyou a JobCustomer'saccount ispast dueover $300CustomeraddedSPPa________Customerasked you toadd them onFacebookCustomercomplainedabout IVRCustomerwantedVideoa________AddedCHSIa________Customerwants toknow why billwent up $20Customersaid "Infinity"instead ofXfinityCustomerwatches 3channels buthasCompleteCust.threatened topostcomplaint onUtubeCustomerjust lovesComcastCustomeris fromWVCustomerwants whatneighborhasCustomerwholoves X1Upgradedfrom TVonly to TPa________CustomerwantedXHa_______Accountwas150days pastdueCustomerwantstech outnow!!!Customerhas beenwith us for15+ yearsCustomersaid TechdidNothingCustomerdisputesRegionalSports FeeAddedCDVa_______Customer isnot Auth. onacct. andmakes pmtsCustomerofferedyou a JobCustomer'saccount ispast dueover $300CustomeraddedSPPa________

Name:_____________ Disco. Bingo (please provide acct. # for anything with a______ at the bottom) 1 Square Per Account - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer asked you to add them on Facebook
  2. Customer complained about IVR
  3. Customer wanted Video a________
  4. Added CHSI a________
  5. Customer wants to know why bill went up $20
  6. Customer said "Infinity" instead of Xfinity
  7. Customer watches 3 channels but has Complete
  8. Cust. threatened to post complaint on Utube
  9. Customer just loves Comcast
  10. Customer is from WV
  11. Customer wants what neighbor has
  12. Customer who loves X1
  13. Upgraded from TV only to TP a________
  14. Customer wanted XH a_______
  15. Account was150 days past due
  16. Customer wants tech out now!!!
  17. Customer has been with us for 15+ years
  18. Customer said Tech did Nothing
  19. Customer disputes Regional Sports Fee
  20. Added CDV a_______
  21. Customer is not Auth. on acct. and makes pmts
  22. Customer offered you a Job
  23. Customer's account is past due over $300
  24. Customer added SPP a________