Learnsomethingnew abouta processOffered tohelp ateammateLearnedsomethingnew onthe teamProcessed apayment forboth sidesfor a patientAssisted ateammatewith aquestionProcesseda MDCDeligibilitycheckCollectedover$2000 forthe dayRecognizedsomeone onthe team forsomethinggood they didTookover 35callsTalk time wasgreater than4 minutes butless than 7minutesOffered toassist ateam matewith a taskProcesseda patientfollow-upcall backWent overUCCrequirementswith apatientProvidedpositivekudos toanother teammemberAddedinsuraneandrebilledWentabove andbeyond fora patientCorrected anInsuranceError on anaccountProcesseda fullbalancepaymentTook Initiativeon the callwith a patientto satisfytheir issuesCollectedover $1500for the daybut less than$2000Setup aPaymentplan with adownpaymentProcesseda self-paydiscountPerfectAttendancefor theWeekChanged apatientaddress onboth sidesZeroDispositionsfor theweekEnteredinsurance inCBO andrebilled itCollectedover $2500for the daybut under$5000Processeda promiseto pay callbackCollectedover $25,000for themonthReceivedpatientkudosProcessedan employeepayrolldeductionformReceiveda positivesurveyresponseProcessedanadjustmentin CBOCallQualityScore of 5Applied aUCCadjustmentLearnsomethingnew abouta processOffered tohelp ateammateLearnedsomethingnew onthe teamProcessed apayment forboth sidesfor a patientAssisted ateammatewith aquestionProcesseda MDCDeligibilitycheckCollectedover$2000 forthe dayRecognizedsomeone onthe team forsomethinggood they didTookover 35callsTalk time wasgreater than4 minutes butless than 7minutesOffered toassist ateam matewith a taskProcesseda patientfollow-upcall backWent overUCCrequirementswith apatientProvidedpositivekudos toanother teammemberAddedinsuraneandrebilledWentabove andbeyond fora patientCorrected anInsuranceError on anaccountProcesseda fullbalancepaymentTook Initiativeon the callwith a patientto satisfytheir issuesCollectedover $1500for the daybut less than$2000Setup aPaymentplan with adownpaymentProcesseda self-paydiscountPerfectAttendancefor theWeekChanged apatientaddress onboth sidesZeroDispositionsfor theweekEnteredinsurance inCBO andrebilled itCollectedover $2500for the daybut under$5000Processeda promiseto pay callbackCollectedover $25,000for themonthReceivedpatientkudosProcessedan employeepayrolldeductionformReceiveda positivesurveyresponseProcessedanadjustmentin CBOCallQualityScore of 5Applied aUCCadjustment

January Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn something new about a process
  2. Offered to help a team mate
  3. Learned something new on the team
  4. Processed a payment for both sides for a patient
  5. Assisted a teammate with a question
  6. Processed a MDCD eligibility check
  7. Collected over $2000 for the day
  8. Recognized someone on the team for something good they did
  9. Took over 35 calls
  10. Talk time was greater than 4 minutes but less than 7 minutes
  11. Offered to assist a team mate with a task
  12. Processed a patient follow-up call back
  13. Went over UCC requirements with a patient
  14. Provided positive kudos to another team member
  15. Added insurane and rebilled
  16. Went above and beyond for a patient
  17. Corrected an Insurance Error on an account
  18. Processed a full balance payment
  19. Took Initiative on the call with a patient to satisfy their issues
  20. Collected over $1500 for the day but less than $2000
  21. Setup a Payment plan with a down payment
  22. Processed a self-pay discount
  23. Perfect Attendance for the Week
  24. Changed a patient address on both sides
  25. Zero Dispositions for the week
  26. Entered insurance in CBO and rebilled it
  27. Collected over $2500 for the day but under $5000
  28. Processed a promise to pay call back
  29. Collected over $25,000 for the month
  30. Received patient kudos
  31. Processed an employee payroll deduction form
  32. Received a positive survey response
  33. Processed an adjustment in CBO
  34. Call Quality Score of 5
  35. Applied a UCC adjustment