Learnedsomethingnew onthe teamReceivedpatientkudosProvidedpositivekudos toanother teammemberProcesseda fullbalancepaymentTookover 35callsAssisted ateammatewith aquestionProcessed apayment forboth sidesfor a patientProcesseda self-paydiscountLearnsomethingnew abouta processSetup aPaymentplan with adownpaymentProcessedanadjustmentin CBOWentabove andbeyond fora patientCollectedover $1500for the daybut less than$2000Enteredinsurance inCBO andrebilled itZeroDispositionsfor theweekProcesseda promiseto pay callbackCorrected anInsuranceError on anaccountOffered toassist ateam matewith a taskRecognizedsomeone onthe team forsomethinggood they didChanged apatientaddress onboth sidesTalk time wasgreater than4 minutes butless than 7minutesProcessedan employeepayrolldeductionformWent overUCCrequirementswith apatientReceiveda positivesurveyresponseCollectedover$2000 forthe dayCollectedover $25,000for themonthCallQualityScore of 5AddedinsuraneandrebilledCollectedover $2500for the daybut under$5000Applied aUCCadjustmentProcesseda patientfollow-upcall backProcesseda MDCDeligibilitycheckPerfectAttendancefor theWeekOffered tohelp ateammateTook Initiativeon the callwith a patientto satisfytheir issuesLearnedsomethingnew onthe teamReceivedpatientkudosProvidedpositivekudos toanother teammemberProcesseda fullbalancepaymentTookover 35callsAssisted ateammatewith aquestionProcessed apayment forboth sidesfor a patientProcesseda self-paydiscountLearnsomethingnew abouta processSetup aPaymentplan with adownpaymentProcessedanadjustmentin CBOWentabove andbeyond fora patientCollectedover $1500for the daybut less than$2000Enteredinsurance inCBO andrebilled itZeroDispositionsfor theweekProcesseda promiseto pay callbackCorrected anInsuranceError on anaccountOffered toassist ateam matewith a taskRecognizedsomeone onthe team forsomethinggood they didChanged apatientaddress onboth sidesTalk time wasgreater than4 minutes butless than 7minutesProcessedan employeepayrolldeductionformWent overUCCrequirementswith apatientReceiveda positivesurveyresponseCollectedover$2000 forthe dayCollectedover $25,000for themonthCallQualityScore of 5AddedinsuraneandrebilledCollectedover $2500for the daybut under$5000Applied aUCCadjustmentProcesseda patientfollow-upcall backProcesseda MDCDeligibilitycheckPerfectAttendancefor theWeekOffered tohelp ateammateTook Initiativeon the callwith a patientto satisfytheir issues

January Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
  1. Learned something new on the team
  2. Received patient kudos
  3. Provided positive kudos to another team member
  4. Processed a full balance payment
  5. Took over 35 calls
  6. Assisted a teammate with a question
  7. Processed a payment for both sides for a patient
  8. Processed a self-pay discount
  9. Learn something new about a process
  10. Setup a Payment plan with a down payment
  11. Processed an adjustment in CBO
  12. Went above and beyond for a patient
  13. Collected over $1500 for the day but less than $2000
  14. Entered insurance in CBO and rebilled it
  15. Zero Dispositions for the week
  16. Processed a promise to pay call back
  17. Corrected an Insurance Error on an account
  18. Offered to assist a team mate with a task
  19. Recognized someone on the team for something good they did
  20. Changed a patient address on both sides
  21. Talk time was greater than 4 minutes but less than 7 minutes
  22. Processed an employee payroll deduction form
  23. Went over UCC requirements with a patient
  24. Received a positive survey response
  25. Collected over $2000 for the day
  26. Collected over $25,000 for the month
  27. Call Quality Score of 5
  28. Added insurane and rebilled
  29. Collected over $2500 for the day but under $5000
  30. Applied a UCC adjustment
  31. Processed a patient follow-up call back
  32. Processed a MDCD eligibility check
  33. Perfect Attendance for the Week
  34. Offered to help a team mate
  35. Took Initiative on the call with a patient to satisfy their issues