Providedpositivekudos toanother teammemberCollectedover $2500for the daybut under$5000Tookover 35callsProcesseda promiseto pay callbackApplied aUCCadjustmentRecognizedsomeone onthe team forsomethinggood they didCorrected anInsuranceError on anaccountProcessedan employeepayrolldeductionformZeroDispositionsfor theweekCallQualityScore of 5Talk time wasgreater than4 minutes butless than 7minutesCollectedover$2000 forthe dayWent overUCCrequirementswith apatientPerfectAttendancefor theWeekProcessed apayment forboth sidesfor a patientEnteredinsurance inCBO andrebilled itTook Initiativeon the callwith a patientto satisfytheir issuesOffered toassist ateam matewith a taskWentabove andbeyond fora patientAddedinsuraneandrebilledProcesseda MDCDeligibilitycheckReceiveda positivesurveyresponseAssisted ateammatewith aquestionSetup aPaymentplan with adownpaymentCollectedover $25,000for themonthOffered tohelp ateammateProcesseda self-paydiscountProcesseda patientfollow-upcall backLearnsomethingnew abouta processChanged apatientaddress onboth sidesLearnedsomethingnew onthe teamProcessedanadjustmentin CBOReceivedpatientkudosProcesseda fullbalancepaymentCollectedover $1500for the daybut less than$2000Providedpositivekudos toanother teammemberCollectedover $2500for the daybut under$5000Tookover 35callsProcesseda promiseto pay callbackApplied aUCCadjustmentRecognizedsomeone onthe team forsomethinggood they didCorrected anInsuranceError on anaccountProcessedan employeepayrolldeductionformZeroDispositionsfor theweekCallQualityScore of 5Talk time wasgreater than4 minutes butless than 7minutesCollectedover$2000 forthe dayWent overUCCrequirementswith apatientPerfectAttendancefor theWeekProcessed apayment forboth sidesfor a patientEnteredinsurance inCBO andrebilled itTook Initiativeon the callwith a patientto satisfytheir issuesOffered toassist ateam matewith a taskWentabove andbeyond fora patientAddedinsuraneandrebilledProcesseda MDCDeligibilitycheckReceiveda positivesurveyresponseAssisted ateammatewith aquestionSetup aPaymentplan with adownpaymentCollectedover $25,000for themonthOffered tohelp ateammateProcesseda self-paydiscountProcesseda patientfollow-upcall backLearnsomethingnew abouta processChanged apatientaddress onboth sidesLearnedsomethingnew onthe teamProcessedanadjustmentin CBOReceivedpatientkudosProcesseda fullbalancepaymentCollectedover $1500for the daybut less than$2000

January Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided positive kudos to another team member
  2. Collected over $2500 for the day but under $5000
  3. Took over 35 calls
  4. Processed a promise to pay call back
  5. Applied a UCC adjustment
  6. Recognized someone on the team for something good they did
  7. Corrected an Insurance Error on an account
  8. Processed an employee payroll deduction form
  9. Zero Dispositions for the week
  10. Call Quality Score of 5
  11. Talk time was greater than 4 minutes but less than 7 minutes
  12. Collected over $2000 for the day
  13. Went over UCC requirements with a patient
  14. Perfect Attendance for the Week
  15. Processed a payment for both sides for a patient
  16. Entered insurance in CBO and rebilled it
  17. Took Initiative on the call with a patient to satisfy their issues
  18. Offered to assist a team mate with a task
  19. Went above and beyond for a patient
  20. Added insurane and rebilled
  21. Processed a MDCD eligibility check
  22. Received a positive survey response
  23. Assisted a teammate with a question
  24. Setup a Payment plan with a down payment
  25. Collected over $25,000 for the month
  26. Offered to help a team mate
  27. Processed a self-pay discount
  28. Processed a patient follow-up call back
  29. Learn something new about a process
  30. Changed a patient address on both sides
  31. Learned something new on the team
  32. Processed an adjustment in CBO
  33. Received patient kudos
  34. Processed a full balance payment
  35. Collected over $1500 for the day but less than $2000