Wentabove andbeyond fora patientOffered toassist ateam matewith a taskCollectedover$2000 forthe dayWent overUCCrequirementswith apatientApplied aUCCadjustmentProcessedan employeepayrolldeductionformAddedinsuraneandrebilledReceivedpatientkudosProvidedpositivekudos toanother teammemberLearnsomethingnew abouta processPerfectAttendancefor theWeekCorrected anInsuranceError on anaccountRecognizedsomeone onthe team forsomethinggood they didProcesseda fullbalancepaymentCollectedover $25,000for themonthSetup aPaymentplan with adownpaymentTalk time wasgreater than4 minutes butless than 7minutesReceiveda positivesurveyresponseZeroDispositionsfor theweekProcessedanadjustmentin CBOOffered tohelp ateammateCallQualityScore of 5Processeda MDCDeligibilitycheckTookover 35callsProcessed apayment forboth sidesfor a patientProcesseda self-paydiscountProcesseda promiseto pay callbackAssisted ateammatewith aquestionEnteredinsurance inCBO andrebilled itCollectedover $2500for the daybut under$5000Took Initiativeon the callwith a patientto satisfytheir issuesLearnedsomethingnew onthe teamCollectedover $1500for the daybut less than$2000Processeda patientfollow-upcall backChanged apatientaddress onboth sidesWentabove andbeyond fora patientOffered toassist ateam matewith a taskCollectedover$2000 forthe dayWent overUCCrequirementswith apatientApplied aUCCadjustmentProcessedan employeepayrolldeductionformAddedinsuraneandrebilledReceivedpatientkudosProvidedpositivekudos toanother teammemberLearnsomethingnew abouta processPerfectAttendancefor theWeekCorrected anInsuranceError on anaccountRecognizedsomeone onthe team forsomethinggood they didProcesseda fullbalancepaymentCollectedover $25,000for themonthSetup aPaymentplan with adownpaymentTalk time wasgreater than4 minutes butless than 7minutesReceiveda positivesurveyresponseZeroDispositionsfor theweekProcessedanadjustmentin CBOOffered tohelp ateammateCallQualityScore of 5Processeda MDCDeligibilitycheckTookover 35callsProcessed apayment forboth sidesfor a patientProcesseda self-paydiscountProcesseda promiseto pay callbackAssisted ateammatewith aquestionEnteredinsurance inCBO andrebilled itCollectedover $2500for the daybut under$5000Took Initiativeon the callwith a patientto satisfytheir issuesLearnedsomethingnew onthe teamCollectedover $1500for the daybut less than$2000Processeda patientfollow-upcall backChanged apatientaddress onboth sides

January Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Went above and beyond for a patient
  2. Offered to assist a team mate with a task
  3. Collected over $2000 for the day
  4. Went over UCC requirements with a patient
  5. Applied a UCC adjustment
  6. Processed an employee payroll deduction form
  7. Added insurane and rebilled
  8. Received patient kudos
  9. Provided positive kudos to another team member
  10. Learn something new about a process
  11. Perfect Attendance for the Week
  12. Corrected an Insurance Error on an account
  13. Recognized someone on the team for something good they did
  14. Processed a full balance payment
  15. Collected over $25,000 for the month
  16. Setup a Payment plan with a down payment
  17. Talk time was greater than 4 minutes but less than 7 minutes
  18. Received a positive survey response
  19. Zero Dispositions for the week
  20. Processed an adjustment in CBO
  21. Offered to help a team mate
  22. Call Quality Score of 5
  23. Processed a MDCD eligibility check
  24. Took over 35 calls
  25. Processed a payment for both sides for a patient
  26. Processed a self-pay discount
  27. Processed a promise to pay call back
  28. Assisted a teammate with a question
  29. Entered insurance in CBO and rebilled it
  30. Collected over $2500 for the day but under $5000
  31. Took Initiative on the call with a patient to satisfy their issues
  32. Learned something new on the team
  33. Collected over $1500 for the day but less than $2000
  34. Processed a patient follow-up call back
  35. Changed a patient address on both sides