Adherenceover 88%at monthendAnswer apeersquestionin the chatDe-escalateda callAHTimprovedoverDecemberRep Satover 9.5Under 25%Not Relevantfor ServicePlus atmonth end100%ASKUnderPeer AHTat monthendACWunder 2minutes atmonth endTransferRate under20% atmonth endASKaverage over96% atmonth endSuccessfulAPIRaveReviewSuccessfulHPIOver 20SurveysPersonalunder1.5% atmonth endOfferedServicePlusRep Resolveover 95% atmonth endNo TBCsat monthendAt least10surveysNoescalationsat monthendAdherenceover 90%at monthendTransferreda ServicePlus popProcessingunder1.5% atmonth endAHT w/in 15seconds ofpeer atmonth endSendyou peera kudosCustomersays youareawesomeConsultRate under4% atmonth endAdherenceover 88%at monthendAnswer apeersquestionin the chatDe-escalateda callAHTimprovedoverDecemberRep Satover 9.5Under 25%Not Relevantfor ServicePlus atmonth end100%ASKUnderPeer AHTat monthendACWunder 2minutes atmonth endTransferRate under20% atmonth endASKaverage over96% atmonth endSuccessfulAPIRaveReviewSuccessfulHPIOver 20SurveysPersonalunder1.5% atmonth endOfferedServicePlusRep Resolveover 95% atmonth endNo TBCsat monthendAt least10surveysNoescalationsat monthendAdherenceover 90%at monthendTransferreda ServicePlus popProcessingunder1.5% atmonth endAHT w/in 15seconds ofpeer atmonth endSendyou peera kudosCustomersays youareawesomeConsultRate under4% atmonth end

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adherence over 88% at month end
  2. Answer a peers question in the chat
  3. De-escalated a call
  4. AHT improved over December
  5. Rep Sat over 9.5
  6. Under 25% Not Relevant for Service Plus at month end
  7. 100% ASK
  8. Under Peer AHT at month end
  9. ACW under 2 minutes at month end
  10. Transfer Rate under 20% at month end
  11. ASK average over 96% at month end
  12. Successful API
  13. Rave Review
  14. Successful HPI
  15. Over 20 Surveys
  16. Personal under 1.5% at month end
  17. Offered Service Plus
  18. Rep Resolve over 95% at month end
  19. No TBCs at month end
  20. At least 10 surveys
  21. No escalations at month end
  22. Adherence over 90% at month end
  23. Transferred a Service Plus pop
  24. Processing under 1.5% at month end
  25. AHT w/in 15 seconds of peer at month end
  26. Send you peer a kudos
  27. Customer says you are awesome
  28. Consult Rate under 4% at month end