Under 25%Not Relevantfor ServicePlus atmonth endTransferRate under20% atmonth endTransferreda ServicePlus popAnswer apeersquestionin the chatCustomersays youareawesomeUnderPeer AHTat monthendNoescalationsat monthendNo TBCsat monthendAHTimprovedoverDecemberSuccessfulHPIRep Satover 9.5Adherenceover 88%at monthendAdherenceover 90%at monthendRaveReview100%ASKASKaverage over96% atmonth endRep Resolveover 95% atmonth endACWunder 2minutes atmonth endOver 20SurveysPersonalunder1.5% atmonth endConsultRate under4% atmonth endProcessingunder1.5% atmonth endSuccessfulAPISendyou peera kudosDe-escalateda callAHT w/in 15seconds ofpeer atmonth endAt least10surveysOfferedServicePlusUnder 25%Not Relevantfor ServicePlus atmonth endTransferRate under20% atmonth endTransferreda ServicePlus popAnswer apeersquestionin the chatCustomersays youareawesomeUnderPeer AHTat monthendNoescalationsat monthendNo TBCsat monthendAHTimprovedoverDecemberSuccessfulHPIRep Satover 9.5Adherenceover 88%at monthendAdherenceover 90%at monthendRaveReview100%ASKASKaverage over96% atmonth endRep Resolveover 95% atmonth endACWunder 2minutes atmonth endOver 20SurveysPersonalunder1.5% atmonth endConsultRate under4% atmonth endProcessingunder1.5% atmonth endSuccessfulAPISendyou peera kudosDe-escalateda callAHT w/in 15seconds ofpeer atmonth endAt least10surveysOfferedServicePlus

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Under 25% Not Relevant for Service Plus at month end
  2. Transfer Rate under 20% at month end
  3. Transferred a Service Plus pop
  4. Answer a peers question in the chat
  5. Customer says you are awesome
  6. Under Peer AHT at month end
  7. No escalations at month end
  8. No TBCs at month end
  9. AHT improved over December
  10. Successful HPI
  11. Rep Sat over 9.5
  12. Adherence over 88% at month end
  13. Adherence over 90% at month end
  14. Rave Review
  15. 100% ASK
  16. ASK average over 96% at month end
  17. Rep Resolve over 95% at month end
  18. ACW under 2 minutes at month end
  19. Over 20 Surveys
  20. Personal under 1.5% at month end
  21. Consult Rate under 4% at month end
  22. Processing under 1.5% at month end
  23. Successful API
  24. Send you peer a kudos
  25. De-escalated a call
  26. AHT w/in 15 seconds of peer at month end
  27. At least 10 surveys
  28. Offered Service Plus