SuccessfulAPINoescalationsat monthendUnder 25%Not Relevantfor ServicePlus atmonth endRep Satover 9.5ASKaverage over96% atmonth endTransferreda ServicePlus popSuccessfulHPIAdherenceover 90%at monthendAdherenceover 88%at monthend100%ASKRep Resolveover 95% atmonth endCustomersays youareawesomeDe-escalateda callACWunder 2minutes atmonth endConsultRate under4% atmonth endRaveReviewAt least10surveysNo TBCsat monthendSendyou peera kudosTransferRate under20% atmonth endAHTimprovedoverDecemberPersonalunder1.5% atmonth endUnderPeer AHTat monthendProcessingunder1.5% atmonth endOfferedServicePlusOver 20SurveysAHT w/in 15seconds ofpeer atmonth endAnswer apeersquestionin the chatSuccessfulAPINoescalationsat monthendUnder 25%Not Relevantfor ServicePlus atmonth endRep Satover 9.5ASKaverage over96% atmonth endTransferreda ServicePlus popSuccessfulHPIAdherenceover 90%at monthendAdherenceover 88%at monthend100%ASKRep Resolveover 95% atmonth endCustomersays youareawesomeDe-escalateda callACWunder 2minutes atmonth endConsultRate under4% atmonth endRaveReviewAt least10surveysNo TBCsat monthendSendyou peera kudosTransferRate under20% atmonth endAHTimprovedoverDecemberPersonalunder1.5% atmonth endUnderPeer AHTat monthendProcessingunder1.5% atmonth endOfferedServicePlusOver 20SurveysAHT w/in 15seconds ofpeer atmonth endAnswer apeersquestionin the chat

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successful API
  2. No escalations at month end
  3. Under 25% Not Relevant for Service Plus at month end
  4. Rep Sat over 9.5
  5. ASK average over 96% at month end
  6. Transferred a Service Plus pop
  7. Successful HPI
  8. Adherence over 90% at month end
  9. Adherence over 88% at month end
  10. 100% ASK
  11. Rep Resolve over 95% at month end
  12. Customer says you are awesome
  13. De-escalated a call
  14. ACW under 2 minutes at month end
  15. Consult Rate under 4% at month end
  16. Rave Review
  17. At least 10 surveys
  18. No TBCs at month end
  19. Send you peer a kudos
  20. Transfer Rate under 20% at month end
  21. AHT improved over December
  22. Personal under 1.5% at month end
  23. Under Peer AHT at month end
  24. Processing under 1.5% at month end
  25. Offered Service Plus
  26. Over 20 Surveys
  27. AHT w/in 15 seconds of peer at month end
  28. Answer a peers question in the chat