Personalunder1.5% atmonth endAnswer apeersquestionin the chatProcessingunder1.5% atmonth endUnder 25%Not Relevantfor ServicePlus atmonth endAdherenceover 88%at monthendDe-escalateda callSuccessfulAPISuccessfulHPIRaveReviewTransferreda ServicePlus popAt least10surveysNo TBCsat monthendOfferedServicePlusTransferRate under20% atmonth endSendyou peera kudosRep Resolveover 95% atmonth endAHT w/in 15seconds ofpeer atmonth endConsultRate under4% atmonth endRep Satover 9.5100%ASKAHTimprovedoverDecemberAdherenceover 90%at monthendCustomersays youareawesomeASKaverage over96% atmonth endOver 20SurveysNoescalationsat monthendACWunder 2minutes atmonth endUnderPeer AHTat monthendPersonalunder1.5% atmonth endAnswer apeersquestionin the chatProcessingunder1.5% atmonth endUnder 25%Not Relevantfor ServicePlus atmonth endAdherenceover 88%at monthendDe-escalateda callSuccessfulAPISuccessfulHPIRaveReviewTransferreda ServicePlus popAt least10surveysNo TBCsat monthendOfferedServicePlusTransferRate under20% atmonth endSendyou peera kudosRep Resolveover 95% atmonth endAHT w/in 15seconds ofpeer atmonth endConsultRate under4% atmonth endRep Satover 9.5100%ASKAHTimprovedoverDecemberAdherenceover 90%at monthendCustomersays youareawesomeASKaverage over96% atmonth endOver 20SurveysNoescalationsat monthendACWunder 2minutes atmonth endUnderPeer AHTat monthend

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Personal under 1.5% at month end
  2. Answer a peers question in the chat
  3. Processing under 1.5% at month end
  4. Under 25% Not Relevant for Service Plus at month end
  5. Adherence over 88% at month end
  6. De-escalated a call
  7. Successful API
  8. Successful HPI
  9. Rave Review
  10. Transferred a Service Plus pop
  11. At least 10 surveys
  12. No TBCs at month end
  13. Offered Service Plus
  14. Transfer Rate under 20% at month end
  15. Send you peer a kudos
  16. Rep Resolve over 95% at month end
  17. AHT w/in 15 seconds of peer at month end
  18. Consult Rate under 4% at month end
  19. Rep Sat over 9.5
  20. 100% ASK
  21. AHT improved over December
  22. Adherence over 90% at month end
  23. Customer says you are awesome
  24. ASK average over 96% at month end
  25. Over 20 Surveys
  26. No escalations at month end
  27. ACW under 2 minutes at month end
  28. Under Peer AHT at month end