AHTimprovedoverDecemberSuccessfulHPIAt least10surveysAHT w/in 15seconds ofpeer atmonth endRep Resolveover 95% atmonth endAdherenceover 88%at monthendDe-escalateda callPersonalunder1.5% atmonth endProcessingunder1.5% atmonth endConsultRate under4% atmonth endUnderPeer AHTat monthendOver 20Surveys100%ASKNo TBCsat monthendCustomersays youareawesomeUnder 25%Not Relevantfor ServicePlus atmonth endACWunder 2minutes atmonth endTransferRate under20% atmonth endSendyou peera kudosTransferreda ServicePlus popASKaverage over96% atmonth endRep Satover 9.5SuccessfulAPIOfferedServicePlusAdherenceover 90%at monthendAnswer apeersquestionin the chatRaveReviewNoescalationsat monthendAHTimprovedoverDecemberSuccessfulHPIAt least10surveysAHT w/in 15seconds ofpeer atmonth endRep Resolveover 95% atmonth endAdherenceover 88%at monthendDe-escalateda callPersonalunder1.5% atmonth endProcessingunder1.5% atmonth endConsultRate under4% atmonth endUnderPeer AHTat monthendOver 20Surveys100%ASKNo TBCsat monthendCustomersays youareawesomeUnder 25%Not Relevantfor ServicePlus atmonth endACWunder 2minutes atmonth endTransferRate under20% atmonth endSendyou peera kudosTransferreda ServicePlus popASKaverage over96% atmonth endRep Satover 9.5SuccessfulAPIOfferedServicePlusAdherenceover 90%at monthendAnswer apeersquestionin the chatRaveReviewNoescalationsat monthend

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AHT improved over December
  2. Successful HPI
  3. At least 10 surveys
  4. AHT w/in 15 seconds of peer at month end
  5. Rep Resolve over 95% at month end
  6. Adherence over 88% at month end
  7. De-escalated a call
  8. Personal under 1.5% at month end
  9. Processing under 1.5% at month end
  10. Consult Rate under 4% at month end
  11. Under Peer AHT at month end
  12. Over 20 Surveys
  13. 100% ASK
  14. No TBCs at month end
  15. Customer says you are awesome
  16. Under 25% Not Relevant for Service Plus at month end
  17. ACW under 2 minutes at month end
  18. Transfer Rate under 20% at month end
  19. Send you peer a kudos
  20. Transferred a Service Plus pop
  21. ASK average over 96% at month end
  22. Rep Sat over 9.5
  23. Successful API
  24. Offered Service Plus
  25. Adherence over 90% at month end
  26. Answer a peers question in the chat
  27. Rave Review
  28. No escalations at month end