Right tofile acomplaintRight toinformationabout yourcareProtectionagainstdiscriminationServed byproperlytrainedemployeesTo be treatedwith dignityand respectWritteninformationTalk toyour nurseof doctorprivatelyFair andtimelyprocess toresolve anissueUse thetelephoneifnecessaryRight toappeal andknow theprocessInformed oftreatmentprior tostartingPersonalinformationprivateChooseyourproviderRight toEmergencyserviceReceive carefromcompetenttrained staffFreefromNeglectMedicalinformationprivateSomeoneto help youunderstandinformationRight tofile agrievanceFree tocomplainaboutServiceRight toknowstateagenciesRight to beinvolved inyour careplanActive partindevelopingcare planRefusetreatment ormedicationsRight tofile acomplaintRight toinformationabout yourcareProtectionagainstdiscriminationServed byproperlytrainedemployeesTo be treatedwith dignityand respectWritteninformationTalk toyour nurseof doctorprivatelyFair andtimelyprocess toresolve anissueUse thetelephoneifnecessaryRight toappeal andknow theprocessInformed oftreatmentprior tostartingPersonalinformationprivateChooseyourproviderRight toEmergencyserviceReceive carefromcompetenttrained staffFreefromNeglectMedicalinformationprivateSomeoneto help youunderstandinformationRight tofile agrievanceFree tocomplainaboutServiceRight toknowstateagenciesRight to beinvolved inyour careplanActive partindevelopingcare planRefusetreatment ormedications

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Right to file a complaint
  2. Right to information about your care
  3. Protection against discrimination
  4. Served by properly trained employees
  5. To be treated with dignity and respect
  6. Written information
  7. Talk to your nurse of doctor privately
  8. Fair and timely process to resolve an issue
  9. Use the telephone if necessary
  10. Right to appeal and know the process
  11. Informed of treatment prior to starting
  12. Personal information private
  13. Choose your provider
  14. Right to Emergency service
  15. Receive care from competent trained staff
  16. Free from Neglect
  17. Medical information private
  18. Someone to help you understand information
  19. Right to file a grievance
  20. Free to complain about Service
  21. Right to know state agencies
  22. Right to be involved in your care plan
  23. Active part in developing care plan
  24. Refuse treatment or medications