Talk toyour nurseof doctorprivatelyRight tofile acomplaintInformed oftreatmentprior tostartingFreefromNeglectFree tocomplainaboutServiceMedicalinformationprivateActive partindevelopingcare planPersonalinformationprivateFair andtimelyprocess toresolve anissueRight toEmergencyserviceUse thetelephoneifnecessaryProtectionagainstdiscriminationTo be treatedwith dignityand respectRight to beinvolved inyour careplanSomeoneto help youunderstandinformationWritteninformationRight toappeal andknow theprocessRefusetreatment ormedicationsServed byproperlytrainedemployeesChooseyourproviderReceive carefromcompetenttrained staffRight toinformationabout yourcareRight toknowstateagenciesRight tofile agrievanceTalk toyour nurseof doctorprivatelyRight tofile acomplaintInformed oftreatmentprior tostartingFreefromNeglectFree tocomplainaboutServiceMedicalinformationprivateActive partindevelopingcare planPersonalinformationprivateFair andtimelyprocess toresolve anissueRight toEmergencyserviceUse thetelephoneifnecessaryProtectionagainstdiscriminationTo be treatedwith dignityand respectRight to beinvolved inyour careplanSomeoneto help youunderstandinformationWritteninformationRight toappeal andknow theprocessRefusetreatment ormedicationsServed byproperlytrainedemployeesChooseyourproviderReceive carefromcompetenttrained staffRight toinformationabout yourcareRight toknowstateagenciesRight tofile agrievance

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to your nurse of doctor privately
  2. Right to file a complaint
  3. Informed of treatment prior to starting
  4. Free from Neglect
  5. Free to complain about Service
  6. Medical information private
  7. Active part in developing care plan
  8. Personal information private
  9. Fair and timely process to resolve an issue
  10. Right to Emergency service
  11. Use the telephone if necessary
  12. Protection against discrimination
  13. To be treated with dignity and respect
  14. Right to be involved in your care plan
  15. Someone to help you understand information
  16. Written information
  17. Right to appeal and know the process
  18. Refuse treatment or medications
  19. Served by properly trained employees
  20. Choose your provider
  21. Receive care from competent trained staff
  22. Right to information about your care
  23. Right to know state agencies
  24. Right to file a grievance