Right to beinvolved inyour careplanTo be treatedwith dignityand respectProtectionagainstdiscriminationRight toappeal andknow theprocessActive partindevelopingcare planFreefromNeglectInformed oftreatmentprior tostartingMedicalinformationprivateFree tocomplainaboutServiceRight toinformationabout yourcareRight toknowstateagenciesServed byproperlytrainedemployeesTalk toyour nurseof doctorprivatelySomeoneto help youunderstandinformationReceive carefromcompetenttrained staffRight toEmergencyserviceRefusetreatment ormedicationsWritteninformationRight tofile agrievanceUse thetelephoneifnecessaryFair andtimelyprocess toresolve anissueChooseyourproviderPersonalinformationprivateRight tofile acomplaintRight to beinvolved inyour careplanTo be treatedwith dignityand respectProtectionagainstdiscriminationRight toappeal andknow theprocessActive partindevelopingcare planFreefromNeglectInformed oftreatmentprior tostartingMedicalinformationprivateFree tocomplainaboutServiceRight toinformationabout yourcareRight toknowstateagenciesServed byproperlytrainedemployeesTalk toyour nurseof doctorprivatelySomeoneto help youunderstandinformationReceive carefromcompetenttrained staffRight toEmergencyserviceRefusetreatment ormedicationsWritteninformationRight tofile agrievanceUse thetelephoneifnecessaryFair andtimelyprocess toresolve anissueChooseyourproviderPersonalinformationprivateRight tofile acomplaint

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Right to be involved in your care plan
  2. To be treated with dignity and respect
  3. Protection against discrimination
  4. Right to appeal and know the process
  5. Active part in developing care plan
  6. Free from Neglect
  7. Informed of treatment prior to starting
  8. Medical information private
  9. Free to complain about Service
  10. Right to information about your care
  11. Right to know state agencies
  12. Served by properly trained employees
  13. Talk to your nurse of doctor privately
  14. Someone to help you understand information
  15. Receive care from competent trained staff
  16. Right to Emergency service
  17. Refuse treatment or medications
  18. Written information
  19. Right to file a grievance
  20. Use the telephone if necessary
  21. Fair and timely process to resolve an issue
  22. Choose your provider
  23. Personal information private
  24. Right to file a complaint