Right to beinvolved inyour careplanRight toknowstateagenciesPersonalinformationprivateUse thetelephoneifnecessaryFair andtimelyprocess toresolve anissueProtectionagainstdiscriminationTalk toyour nurseof doctorprivatelyMedicalinformationprivateInformed oftreatmentprior tostartingFree tocomplainaboutServiceRight tofile acomplaintRight toEmergencyserviceRight tofile agrievanceServed byproperlytrainedemployeesFreefromNeglectReceive carefromcompetenttrained staffSomeoneto help youunderstandinformationRight toinformationabout yourcareWritteninformationChooseyourproviderActive partindevelopingcare planRefusetreatment ormedicationsRight toappeal andknow theprocessTo be treatedwith dignityand respectRight to beinvolved inyour careplanRight toknowstateagenciesPersonalinformationprivateUse thetelephoneifnecessaryFair andtimelyprocess toresolve anissueProtectionagainstdiscriminationTalk toyour nurseof doctorprivatelyMedicalinformationprivateInformed oftreatmentprior tostartingFree tocomplainaboutServiceRight tofile acomplaintRight toEmergencyserviceRight tofile agrievanceServed byproperlytrainedemployeesFreefromNeglectReceive carefromcompetenttrained staffSomeoneto help youunderstandinformationRight toinformationabout yourcareWritteninformationChooseyourproviderActive partindevelopingcare planRefusetreatment ormedicationsRight toappeal andknow theprocessTo be treatedwith dignityand respect

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Right to be involved in your care plan
  2. Right to know state agencies
  3. Personal information private
  4. Use the telephone if necessary
  5. Fair and timely process to resolve an issue
  6. Protection against discrimination
  7. Talk to your nurse of doctor privately
  8. Medical information private
  9. Informed of treatment prior to starting
  10. Free to complain about Service
  11. Right to file a complaint
  12. Right to Emergency service
  13. Right to file a grievance
  14. Served by properly trained employees
  15. Free from Neglect
  16. Receive care from competent trained staff
  17. Someone to help you understand information
  18. Right to information about your care
  19. Written information
  20. Choose your provider
  21. Active part in developing care plan
  22. Refuse treatment or medications
  23. Right to appeal and know the process
  24. To be treated with dignity and respect