PersonalinformationprivateSomeoneto help youunderstandinformationReceive carefromcompetenttrained staffRight toappeal andknow theprocessTalk toyour nurseof doctorprivatelyInformed oftreatmentprior tostartingRight tofile acomplaintRight to beinvolved inyour careplanRight toknowstateagenciesMedicalinformationprivateWritteninformationServed byproperlytrainedemployeesRefusetreatment ormedicationsFree tocomplainaboutServiceFair andtimelyprocess toresolve anissueProtectionagainstdiscriminationRight toinformationabout yourcareFreefromNeglectChooseyourproviderRight tofile agrievanceActive partindevelopingcare planRight toEmergencyserviceTo be treatedwith dignityand respectUse thetelephoneifnecessaryPersonalinformationprivateSomeoneto help youunderstandinformationReceive carefromcompetenttrained staffRight toappeal andknow theprocessTalk toyour nurseof doctorprivatelyInformed oftreatmentprior tostartingRight tofile acomplaintRight to beinvolved inyour careplanRight toknowstateagenciesMedicalinformationprivateWritteninformationServed byproperlytrainedemployeesRefusetreatment ormedicationsFree tocomplainaboutServiceFair andtimelyprocess toresolve anissueProtectionagainstdiscriminationRight toinformationabout yourcareFreefromNeglectChooseyourproviderRight tofile agrievanceActive partindevelopingcare planRight toEmergencyserviceTo be treatedwith dignityand respectUse thetelephoneifnecessary

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Personal information private
  2. Someone to help you understand information
  3. Receive care from competent trained staff
  4. Right to appeal and know the process
  5. Talk to your nurse of doctor privately
  6. Informed of treatment prior to starting
  7. Right to file a complaint
  8. Right to be involved in your care plan
  9. Right to know state agencies
  10. Medical information private
  11. Written information
  12. Served by properly trained employees
  13. Refuse treatment or medications
  14. Free to complain about Service
  15. Fair and timely process to resolve an issue
  16. Protection against discrimination
  17. Right to information about your care
  18. Free from Neglect
  19. Choose your provider
  20. Right to file a grievance
  21. Active part in developing care plan
  22. Right to Emergency service
  23. To be treated with dignity and respect
  24. Use the telephone if necessary