Right toEmergencyserviceTalk toyour nurseof doctorprivatelyServed byproperlytrainedemployeesFreefromNeglectRight toappeal andknow theprocessSomeoneto help youunderstandinformationPersonalinformationprivateProtectionagainstdiscriminationUse thetelephoneifnecessaryFair andtimelyprocess toresolve anissueRight to beinvolved inyour careplanFree tocomplainaboutServiceRefusetreatment ormedicationsRight toinformationabout yourcareChooseyourproviderWritteninformationRight tofile acomplaintTo be treatedwith dignityand respectActive partindevelopingcare planMedicalinformationprivateReceive carefromcompetenttrained staffRight toknowstateagenciesRight tofile agrievanceInformed oftreatmentprior tostartingRight toEmergencyserviceTalk toyour nurseof doctorprivatelyServed byproperlytrainedemployeesFreefromNeglectRight toappeal andknow theprocessSomeoneto help youunderstandinformationPersonalinformationprivateProtectionagainstdiscriminationUse thetelephoneifnecessaryFair andtimelyprocess toresolve anissueRight to beinvolved inyour careplanFree tocomplainaboutServiceRefusetreatment ormedicationsRight toinformationabout yourcareChooseyourproviderWritteninformationRight tofile acomplaintTo be treatedwith dignityand respectActive partindevelopingcare planMedicalinformationprivateReceive carefromcompetenttrained staffRight toknowstateagenciesRight tofile agrievanceInformed oftreatmentprior tostarting

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Right to Emergency service
  2. Talk to your nurse of doctor privately
  3. Served by properly trained employees
  4. Free from Neglect
  5. Right to appeal and know the process
  6. Someone to help you understand information
  7. Personal information private
  8. Protection against discrimination
  9. Use the telephone if necessary
  10. Fair and timely process to resolve an issue
  11. Right to be involved in your care plan
  12. Free to complain about Service
  13. Refuse treatment or medications
  14. Right to information about your care
  15. Choose your provider
  16. Written information
  17. Right to file a complaint
  18. To be treated with dignity and respect
  19. Active part in developing care plan
  20. Medical information private
  21. Receive care from competent trained staff
  22. Right to know state agencies
  23. Right to file a grievance
  24. Informed of treatment prior to starting