PersonalinformationprivateTalk toyour nurseof doctorprivatelyProtectionagainstdiscriminationRight to beinvolved inyour careplanSomeoneto help youunderstandinformationServed byproperlytrainedemployeesActive partindevelopingcare planRefusetreatment ormedicationsRight tofile acomplaintRight tofile agrievanceRight toEmergencyserviceRight toappeal andknow theprocessReceive carefromcompetenttrained staffTo be treatedwith dignityand respectFair andtimelyprocess toresolve anissueWritteninformationFree tocomplainaboutServiceFreefromNeglectRight toknowstateagenciesChooseyourproviderRight toinformationabout yourcareMedicalinformationprivateInformed oftreatmentprior tostartingUse thetelephoneifnecessaryPersonalinformationprivateTalk toyour nurseof doctorprivatelyProtectionagainstdiscriminationRight to beinvolved inyour careplanSomeoneto help youunderstandinformationServed byproperlytrainedemployeesActive partindevelopingcare planRefusetreatment ormedicationsRight tofile acomplaintRight tofile agrievanceRight toEmergencyserviceRight toappeal andknow theprocessReceive carefromcompetenttrained staffTo be treatedwith dignityand respectFair andtimelyprocess toresolve anissueWritteninformationFree tocomplainaboutServiceFreefromNeglectRight toknowstateagenciesChooseyourproviderRight toinformationabout yourcareMedicalinformationprivateInformed oftreatmentprior tostartingUse thetelephoneifnecessary

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Personal information private
  2. Talk to your nurse of doctor privately
  3. Protection against discrimination
  4. Right to be involved in your care plan
  5. Someone to help you understand information
  6. Served by properly trained employees
  7. Active part in developing care plan
  8. Refuse treatment or medications
  9. Right to file a complaint
  10. Right to file a grievance
  11. Right to Emergency service
  12. Right to appeal and know the process
  13. Receive care from competent trained staff
  14. To be treated with dignity and respect
  15. Fair and timely process to resolve an issue
  16. Written information
  17. Free to complain about Service
  18. Free from Neglect
  19. Right to know state agencies
  20. Choose your provider
  21. Right to information about your care
  22. Medical information private
  23. Informed of treatment prior to starting
  24. Use the telephone if necessary