Refusetreatment ormedicationsRight tofile agrievanceRight toEmergencyserviceProtectionagainstdiscriminationRight toknowstateagenciesReceive carefromcompetenttrained staffRight to beinvolved inyour careplanActive partindevelopingcare planChooseyourproviderTalk toyour nurseof doctorprivatelyUse thetelephoneifnecessarySomeoneto help youunderstandinformationTo be treatedwith dignityand respectFreefromNeglectRight tofile acomplaintInformed oftreatmentprior tostartingPersonalinformationprivateFree tocomplainaboutServiceServed byproperlytrainedemployeesMedicalinformationprivateRight toappeal andknow theprocessFair andtimelyprocess toresolve anissueWritteninformationRight toinformationabout yourcareRefusetreatment ormedicationsRight tofile agrievanceRight toEmergencyserviceProtectionagainstdiscriminationRight toknowstateagenciesReceive carefromcompetenttrained staffRight to beinvolved inyour careplanActive partindevelopingcare planChooseyourproviderTalk toyour nurseof doctorprivatelyUse thetelephoneifnecessarySomeoneto help youunderstandinformationTo be treatedwith dignityand respectFreefromNeglectRight tofile acomplaintInformed oftreatmentprior tostartingPersonalinformationprivateFree tocomplainaboutServiceServed byproperlytrainedemployeesMedicalinformationprivateRight toappeal andknow theprocessFair andtimelyprocess toresolve anissueWritteninformationRight toinformationabout yourcare

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refuse treatment or medications
  2. Right to file a grievance
  3. Right to Emergency service
  4. Protection against discrimination
  5. Right to know state agencies
  6. Receive care from competent trained staff
  7. Right to be involved in your care plan
  8. Active part in developing care plan
  9. Choose your provider
  10. Talk to your nurse of doctor privately
  11. Use the telephone if necessary
  12. Someone to help you understand information
  13. To be treated with dignity and respect
  14. Free from Neglect
  15. Right to file a complaint
  16. Informed of treatment prior to starting
  17. Personal information private
  18. Free to complain about Service
  19. Served by properly trained employees
  20. Medical information private
  21. Right to appeal and know the process
  22. Fair and timely process to resolve an issue
  23. Written information
  24. Right to information about your care