Free tocomplainaboutServiceRight toinformationabout yourcareRight tofile agrievanceServed byproperlytrainedemployeesChooseyourproviderActive partindevelopingcare planWritteninformationFair andtimelyprocess toresolve anissueMedicalinformationprivateTalk toyour nurseof doctorprivatelyProtectionagainstdiscriminationInformed oftreatmentprior tostartingRefusetreatment ormedicationsRight tofile acomplaintRight toEmergencyserviceRight to beinvolved inyour careplanRight toknowstateagenciesUse thetelephoneifnecessarySomeoneto help youunderstandinformationRight toappeal andknow theprocessFreefromNeglectTo be treatedwith dignityand respectReceive carefromcompetenttrained staffPersonalinformationprivateFree tocomplainaboutServiceRight toinformationabout yourcareRight tofile agrievanceServed byproperlytrainedemployeesChooseyourproviderActive partindevelopingcare planWritteninformationFair andtimelyprocess toresolve anissueMedicalinformationprivateTalk toyour nurseof doctorprivatelyProtectionagainstdiscriminationInformed oftreatmentprior tostartingRefusetreatment ormedicationsRight tofile acomplaintRight toEmergencyserviceRight to beinvolved inyour careplanRight toknowstateagenciesUse thetelephoneifnecessarySomeoneto help youunderstandinformationRight toappeal andknow theprocessFreefromNeglectTo be treatedwith dignityand respectReceive carefromcompetenttrained staffPersonalinformationprivate

RESIDENT RIGHTS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free to complain about Service
  2. Right to information about your care
  3. Right to file a grievance
  4. Served by properly trained employees
  5. Choose your provider
  6. Active part in developing care plan
  7. Written information
  8. Fair and timely process to resolve an issue
  9. Medical information private
  10. Talk to your nurse of doctor privately
  11. Protection against discrimination
  12. Informed of treatment prior to starting
  13. Refuse treatment or medications
  14. Right to file a complaint
  15. Right to Emergency service
  16. Right to be involved in your care plan
  17. Right to know state agencies
  18. Use the telephone if necessary
  19. Someone to help you understand information
  20. Right to appeal and know the process
  21. Free from Neglect
  22. To be treated with dignity and respect
  23. Receive care from competent trained staff
  24. Personal information private