Communicated what has to happen next Info provided aligns with claimant file Verified additional identifiers Ownership Statements RTW date updated correctly Correct title and info in task Offered additional assistance Kept caller informed during silence SSP Accurate and complete documentation RTW date updated correctly Callers Name x 2 Time entered w/in approved parameters Empathy Empathy kept caller informed during silence Task created, when applicable SSP Got all information for intake Ownership statements Verify Schedule Callers Name x 2 Info provided follows RG policies/proc Recapped Communicated what has to happen next Info provided aligns with claimant file Verified additional identifiers Ownership Statements RTW date updated correctly Correct title and info in task Offered additional assistance Kept caller informed during silence SSP Accurate and complete documentation RTW date updated correctly Callers Name x 2 Time entered w/in approved parameters Empathy Empathy kept caller informed during silence Task created, when applicable SSP Got all information for intake Ownership statements Verify Schedule Callers Name x 2 Info provided follows RG policies/proc Recapped
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Communicated what has to happen next
Info provided aligns with claimant file
Verified additional identifiers
Ownership Statements
RTW date updated correctly
Correct title and info in task
Offered additional assistance
Kept caller informed during silence
SSP
Accurate and complete documentation
RTW date updated correctly
Callers Name x 2
Time entered w/in approved parameters
Empathy
Empathy
kept caller informed during silence
Task created, when applicable
SSP
Got all information for intake
Ownership statements
Verify Schedule
Callers Name x 2
Info provided follows RG policies/proc
Recapped