Task created, when applicable RTW date updated correctly Empathy RTW date updated correctly Offered additional assistance Accurate and complete documentation SSP Ownership Statements Recapped Callers Name x 2 SSP Info provided follows RG policies/proc Time entered w/in approved parameters Kept caller informed during silence kept caller informed during silence Correct title and info in task Callers Name x 2 Empathy Got all information for intake Communicated what has to happen next Verify Schedule Ownership statements Verified additional identifiers Info provided aligns with claimant file Task created, when applicable RTW date updated correctly Empathy RTW date updated correctly Offered additional assistance Accurate and complete documentation SSP Ownership Statements Recapped Callers Name x 2 SSP Info provided follows RG policies/proc Time entered w/in approved parameters Kept caller informed during silence kept caller informed during silence Correct title and info in task Callers Name x 2 Empathy Got all information for intake Communicated what has to happen next Verify Schedule Ownership statements Verified additional identifiers Info provided aligns with claimant file
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Task created, when applicable
RTW date updated correctly
Empathy
RTW date updated correctly
Offered additional assistance
Accurate and complete documentation
SSP
Ownership Statements
Recapped
Callers Name x 2
SSP
Info provided follows RG policies/proc
Time entered w/in approved parameters
Kept caller informed during silence
kept caller informed during silence
Correct title and info in task
Callers Name x 2
Empathy
Got all information for intake
Communicated what has to happen next
Verify Schedule
Ownership statements
Verified additional identifiers
Info provided aligns with claimant file