Got allinformationfor intakekept callerinformedduringsilenceSSPAccurate andcompletedocumentationInfo providedaligns withclaimant fileOwnershipStatementsCallersNamex 2Infoprovidedfollows RGpolicies/procOwnershipstatementsTime enteredw/inapprovedparametersRecappedVerifiedadditionalidentifiersCorrecttitle andinfo intaskRTW dateupdatedcorrectlySSPCallersNamex 2Taskcreated,whenapplicableRTW dateupdatedcorrectlyVerifyScheduleEmpathyCommunicatedwhat has tohappen nextOfferedadditionalassistanceEmpathyKept callerinformedduringsilenceGot allinformationfor intakekept callerinformedduringsilenceSSPAccurate andcompletedocumentationInfo providedaligns withclaimant fileOwnershipStatementsCallersNamex 2Infoprovidedfollows RGpolicies/procOwnershipstatementsTime enteredw/inapprovedparametersRecappedVerifiedadditionalidentifiersCorrecttitle andinfo intaskRTW dateupdatedcorrectlySSPCallersNamex 2Taskcreated,whenapplicableRTW dateupdatedcorrectlyVerifyScheduleEmpathyCommunicatedwhat has tohappen nextOfferedadditionalassistanceEmpathyKept callerinformedduringsilence

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got all information for intake
  2. kept caller informed during silence
  3. SSP
  4. Accurate and complete documentation
  5. Info provided aligns with claimant file
  6. Ownership Statements
  7. Callers Name x 2
  8. Info provided follows RG policies/proc
  9. Ownership statements
  10. Time entered w/in approved parameters
  11. Recapped
  12. Verified additional identifiers
  13. Correct title and info in task
  14. RTW date updated correctly
  15. SSP
  16. Callers Name x 2
  17. Task created, when applicable
  18. RTW date updated correctly
  19. Verify Schedule
  20. Empathy
  21. Communicated what has to happen next
  22. Offered additional assistance
  23. Empathy
  24. Kept caller informed during silence