SSPOwnershipStatementsTime enteredw/inapprovedparametersInfo providedaligns withclaimant fileRecappedGot allinformationfor intakeKept callerinformedduringsilenceVerifyScheduleEmpathyEmpathykept callerinformedduringsilenceAccurate andcompletedocumentationRTW dateupdatedcorrectlyCallersNamex 2Taskcreated,whenapplicableOfferedadditionalassistanceInfoprovidedfollows RGpolicies/procCallersNamex 2OwnershipstatementsSSPRTW dateupdatedcorrectlyCommunicatedwhat has tohappen nextCorrecttitle andinfo intaskVerifiedadditionalidentifiersSSPOwnershipStatementsTime enteredw/inapprovedparametersInfo providedaligns withclaimant fileRecappedGot allinformationfor intakeKept callerinformedduringsilenceVerifyScheduleEmpathyEmpathykept callerinformedduringsilenceAccurate andcompletedocumentationRTW dateupdatedcorrectlyCallersNamex 2Taskcreated,whenapplicableOfferedadditionalassistanceInfoprovidedfollows RGpolicies/procCallersNamex 2OwnershipstatementsSSPRTW dateupdatedcorrectlyCommunicatedwhat has tohappen nextCorrecttitle andinfo intaskVerifiedadditionalidentifiers

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SSP
  2. Ownership Statements
  3. Time entered w/in approved parameters
  4. Info provided aligns with claimant file
  5. Recapped
  6. Got all information for intake
  7. Kept caller informed during silence
  8. Verify Schedule
  9. Empathy
  10. Empathy
  11. kept caller informed during silence
  12. Accurate and complete documentation
  13. RTW date updated correctly
  14. Callers Name x 2
  15. Task created, when applicable
  16. Offered additional assistance
  17. Info provided follows RG policies/proc
  18. Callers Name x 2
  19. Ownership statements
  20. SSP
  21. RTW date updated correctly
  22. Communicated what has to happen next
  23. Correct title and info in task
  24. Verified additional identifiers