SSPOfferedadditionalassistanceTaskcreated,whenapplicableCallersNamex 2Communicatedwhat has tohappen nextOwnershipStatementsOwnershipstatementsRecappedkept callerinformedduringsilenceRTW dateupdatedcorrectlyVerifyScheduleCorrecttitle andinfo intaskSSPInfo providedaligns withclaimant fileEmpathyEmpathyCallersNamex 2Got allinformationfor intakeKept callerinformedduringsilenceRTW dateupdatedcorrectlyVerifiedadditionalidentifiersTime enteredw/inapprovedparametersInfoprovidedfollows RGpolicies/procAccurate andcompletedocumentationSSPOfferedadditionalassistanceTaskcreated,whenapplicableCallersNamex 2Communicatedwhat has tohappen nextOwnershipStatementsOwnershipstatementsRecappedkept callerinformedduringsilenceRTW dateupdatedcorrectlyVerifyScheduleCorrecttitle andinfo intaskSSPInfo providedaligns withclaimant fileEmpathyEmpathyCallersNamex 2Got allinformationfor intakeKept callerinformedduringsilenceRTW dateupdatedcorrectlyVerifiedadditionalidentifiersTime enteredw/inapprovedparametersInfoprovidedfollows RGpolicies/procAccurate andcompletedocumentation

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SSP
  2. Offered additional assistance
  3. Task created, when applicable
  4. Callers Name x 2
  5. Communicated what has to happen next
  6. Ownership Statements
  7. Ownership statements
  8. Recapped
  9. kept caller informed during silence
  10. RTW date updated correctly
  11. Verify Schedule
  12. Correct title and info in task
  13. SSP
  14. Info provided aligns with claimant file
  15. Empathy
  16. Empathy
  17. Callers Name x 2
  18. Got all information for intake
  19. Kept caller informed during silence
  20. RTW date updated correctly
  21. Verified additional identifiers
  22. Time entered w/in approved parameters
  23. Info provided follows RG policies/proc
  24. Accurate and complete documentation