Got allinformationfor intakeAccurate andcompletedocumentationTaskcreated,whenapplicableRTW dateupdatedcorrectlyCorrecttitle andinfo intaskInfoprovidedfollows RGpolicies/procOfferedadditionalassistancekept callerinformedduringsilenceInfo providedaligns withclaimant fileCommunicatedwhat has tohappen nextEmpathySSPRecappedTime enteredw/inapprovedparametersSSPVerifiedadditionalidentifiersCallersNamex 2CallersNamex 2EmpathyRTW dateupdatedcorrectlyVerifyScheduleOwnershipStatementsOwnershipstatementsKept callerinformedduringsilenceGot allinformationfor intakeAccurate andcompletedocumentationTaskcreated,whenapplicableRTW dateupdatedcorrectlyCorrecttitle andinfo intaskInfoprovidedfollows RGpolicies/procOfferedadditionalassistancekept callerinformedduringsilenceInfo providedaligns withclaimant fileCommunicatedwhat has tohappen nextEmpathySSPRecappedTime enteredw/inapprovedparametersSSPVerifiedadditionalidentifiersCallersNamex 2CallersNamex 2EmpathyRTW dateupdatedcorrectlyVerifyScheduleOwnershipStatementsOwnershipstatementsKept callerinformedduringsilence

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got all information for intake
  2. Accurate and complete documentation
  3. Task created, when applicable
  4. RTW date updated correctly
  5. Correct title and info in task
  6. Info provided follows RG policies/proc
  7. Offered additional assistance
  8. kept caller informed during silence
  9. Info provided aligns with claimant file
  10. Communicated what has to happen next
  11. Empathy
  12. SSP
  13. Recapped
  14. Time entered w/in approved parameters
  15. SSP
  16. Verified additional identifiers
  17. Callers Name x 2
  18. Callers Name x 2
  19. Empathy
  20. RTW date updated correctly
  21. Verify Schedule
  22. Ownership Statements
  23. Ownership statements
  24. Kept caller informed during silence