Communicatedwhat has tohappen nextInfo providedaligns withclaimant fileVerifiedadditionalidentifiersOwnershipStatementsRTW dateupdatedcorrectlyCorrecttitle andinfo intaskOfferedadditionalassistanceKept callerinformedduringsilenceSSPAccurate andcompletedocumentationRTW dateupdatedcorrectlyCallersNamex 2Time enteredw/inapprovedparametersEmpathyEmpathykept callerinformedduringsilenceTaskcreated,whenapplicableSSPGot allinformationfor intakeOwnershipstatementsVerifyScheduleCallersNamex 2Infoprovidedfollows RGpolicies/procRecappedCommunicatedwhat has tohappen nextInfo providedaligns withclaimant fileVerifiedadditionalidentifiersOwnershipStatementsRTW dateupdatedcorrectlyCorrecttitle andinfo intaskOfferedadditionalassistanceKept callerinformedduringsilenceSSPAccurate andcompletedocumentationRTW dateupdatedcorrectlyCallersNamex 2Time enteredw/inapprovedparametersEmpathyEmpathykept callerinformedduringsilenceTaskcreated,whenapplicableSSPGot allinformationfor intakeOwnershipstatementsVerifyScheduleCallersNamex 2Infoprovidedfollows RGpolicies/procRecapped

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Communicated what has to happen next
  2. Info provided aligns with claimant file
  3. Verified additional identifiers
  4. Ownership Statements
  5. RTW date updated correctly
  6. Correct title and info in task
  7. Offered additional assistance
  8. Kept caller informed during silence
  9. SSP
  10. Accurate and complete documentation
  11. RTW date updated correctly
  12. Callers Name x 2
  13. Time entered w/in approved parameters
  14. Empathy
  15. Empathy
  16. kept caller informed during silence
  17. Task created, when applicable
  18. SSP
  19. Got all information for intake
  20. Ownership statements
  21. Verify Schedule
  22. Callers Name x 2
  23. Info provided follows RG policies/proc
  24. Recapped