Kept callerinformedduringsilenceRTW dateupdatedcorrectlyCommunicatedwhat has tohappen nextRecappedEmpathyCallersNamex 2Correcttitle andinfo intaskInfoprovidedfollows RGpolicies/procEmpathyTime enteredw/inapprovedparametersGot allinformationfor intakekept callerinformedduringsilenceInfo providedaligns withclaimant fileOwnershipstatementsOfferedadditionalassistanceOwnershipStatementsSSPTaskcreated,whenapplicableVerifyScheduleCallersNamex 2Accurate andcompletedocumentationSSPVerifiedadditionalidentifiersRTW dateupdatedcorrectlyKept callerinformedduringsilenceRTW dateupdatedcorrectlyCommunicatedwhat has tohappen nextRecappedEmpathyCallersNamex 2Correcttitle andinfo intaskInfoprovidedfollows RGpolicies/procEmpathyTime enteredw/inapprovedparametersGot allinformationfor intakekept callerinformedduringsilenceInfo providedaligns withclaimant fileOwnershipstatementsOfferedadditionalassistanceOwnershipStatementsSSPTaskcreated,whenapplicableVerifyScheduleCallersNamex 2Accurate andcompletedocumentationSSPVerifiedadditionalidentifiersRTW dateupdatedcorrectly

Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Kept caller informed during silence
  2. RTW date updated correctly
  3. Communicated what has to happen next
  4. Recapped
  5. Empathy
  6. Callers Name x 2
  7. Correct title and info in task
  8. Info provided follows RG policies/proc
  9. Empathy
  10. Time entered w/in approved parameters
  11. Got all information for intake
  12. kept caller informed during silence
  13. Info provided aligns with claimant file
  14. Ownership statements
  15. Offered additional assistance
  16. Ownership Statements
  17. SSP
  18. Task created, when applicable
  19. Verify Schedule
  20. Callers Name x 2
  21. Accurate and complete documentation
  22. SSP
  23. Verified additional identifiers
  24. RTW date updated correctly