Got all information for intake Accurate and complete documentation Task created, when applicable RTW date updated correctly Correct title and info in task Info provided follows RG policies/proc Offered additional assistance kept caller informed during silence Info provided aligns with claimant file Communicated what has to happen next Empathy SSP Recapped Time entered w/in approved parameters SSP Verified additional identifiers Callers Name x 2 Callers Name x 2 Empathy RTW date updated correctly Verify Schedule Ownership Statements Ownership statements Kept caller informed during silence Got all information for intake Accurate and complete documentation Task created, when applicable RTW date updated correctly Correct title and info in task Info provided follows RG policies/proc Offered additional assistance kept caller informed during silence Info provided aligns with claimant file Communicated what has to happen next Empathy SSP Recapped Time entered w/in approved parameters SSP Verified additional identifiers Callers Name x 2 Callers Name x 2 Empathy RTW date updated correctly Verify Schedule Ownership Statements Ownership statements Kept caller informed during silence
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Got all information for intake
Accurate and complete documentation
Task created, when applicable
RTW date updated correctly
Correct title and info in task
Info provided follows RG policies/proc
Offered additional assistance
kept caller informed during silence
Info provided aligns with claimant file
Communicated what has to happen next
Empathy
SSP
Recapped
Time entered w/in approved parameters
SSP
Verified additional identifiers
Callers Name x 2
Callers Name x 2
Empathy
RTW date updated correctly
Verify Schedule
Ownership Statements
Ownership statements
Kept caller informed during silence