Welcome acustomerwith a smileand provideeye contactUse yourchampionstatementConfirmcustomercontactinformation inSalesManagementProvide aSM profile tothe Feed MeFileCommit tofollowingup withyour clientSay yourclients name3x duringinteractionAnswer thephone anduncover anopportunityApprovedCreditCardApplicationAsk acustomer anopen-endedquestionBe there! witha client - givethem yourundividedattentionSigncustomer upfor OnlineBankingOffered acustomer aproduct/serviceand get a "NO"Greetcustomer with"Welcome toPremier Bank"LobbyManageThankcustomer forchoosingPremierBankReferralto apartnerMakeSomeone'sDay(coworker orguest)Introduceyourself toyour clientEngage in anon-businessconversationPlay!Have funat work!DemonstrateAppreciationCreditCardApplicationTakenRecognizelife eventsand tie it to aservicerequestTell acustomer ajoke, andget a laughWelcome acustomerwith a smileand provideeye contactUse yourchampionstatementConfirmcustomercontactinformation inSalesManagementProvide aSM profile tothe Feed MeFileCommit tofollowingup withyour clientSay yourclients name3x duringinteractionAnswer thephone anduncover anopportunityApprovedCreditCardApplicationAsk acustomer anopen-endedquestionBe there! witha client - givethem yourundividedattentionSigncustomer upfor OnlineBankingOffered acustomer aproduct/serviceand get a "NO"Greetcustomer with"Welcome toPremier Bank"LobbyManageThankcustomer forchoosingPremierBankReferralto apartnerMakeSomeone'sDay(coworker orguest)Introduceyourself toyour clientEngage in anon-businessconversationPlay!Have funat work!DemonstrateAppreciationCreditCardApplicationTakenRecognizelife eventsand tie it to aservicerequestTell acustomer ajoke, andget a laugh

Fish! Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Welcome a customer with a smile and provide eye contact
  2. Use your champion statement
  3. Confirm customer contact information in Sales Management
  4. Provide a SM profile to the Feed Me File
  5. Commit to following up with your client
  6. Say your clients name 3x during interaction
  7. Answer the phone and uncover an opportunity
  8. Approved Credit Card Application
  9. Ask a customer an open-ended question
  10. Be there! with a client - give them your undivided attention
  11. Sign customer up for Online Banking
  12. Offered a customer a product/service and get a "NO"
  13. Greet customer with "Welcome to Premier Bank"
  14. Lobby Manage
  15. Thank customer for choosing Premier Bank
  16. Referral to a partner
  17. Make Someone's Day (coworker or guest)
  18. Introduce yourself to your client
  19. Engage in a non-business conversation
  20. Play! Have fun at work!
  21. Demonstrate Appreciation
  22. Credit Card Application Taken
  23. Recognize life events and tie it to a service request
  24. Tell a customer a joke, and get a laugh