(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Lobby Manage
Greet customer with "Welcome to Premier Bank"
Engage in a non-business conversation
Demonstrate Appreciation
Answer the phone and uncover an opportunity
Recognize life events and tie it to a service request
Offered a customer a product/service and get a "NO"
Thank customer for choosing Premier Bank
Commit to following up with your client
Referral to a partner
Make Someone's Day (coworker or guest)
Approved Credit Card Application
Tell a customer a joke, and get a laugh
Use your champion statement
Introduce yourself to your client
Provide a SM profile to the Feed Me File
Be there! with a client - give them your undivided attention
Confirm customer contact information in Sales Management
Sign customer up for Online Banking
Welcome a customer with a smile and provide eye contact
