ComplaintSubmittedFinish Monthwith at least50% MAPSWTNRFinishMonthwith 100%Quality!CustomerWorkingwith DSASubmittedCSA/SRA/FEEDECISIONTOOLPayment onan accountwith previousDEMNAction CodeInboundcall, butcan't pay(NOAR)SubmittedTRMSGradualUTD withMPAYReagewithindefiniteMPAYFix PaywithIndefiniteMPAYPaymenton Accountwith 20k+BalanceSettlementExceptionPaymentonLanguageLine CallTransferto FraudTotal DuePaymentwithIndefiniteMPAYFull PayoffUsingPayoffCalculatorIndefiniteMPAY oncustomerwith 2+AccountsFinish Monthwith at least50% CloseRateBKODMP withStabilizingBucketPaymentUCRSCRASH butstill able tosecurepaymentInboundunauthorized3rd PartyTotal DuePaymentComplaintSubmittedFinish Monthwith at least50% MAPSWTNRFinishMonthwith 100%Quality!CustomerWorkingwith DSASubmittedCSA/SRA/FEEDECISIONTOOLPayment onan accountwith previousDEMNAction CodeInboundcall, butcan't pay(NOAR)SubmittedTRMSGradualUTD withMPAYReagewithindefiniteMPAYFix PaywithIndefiniteMPAYPaymenton Accountwith 20k+BalanceSettlementExceptionPaymentonLanguageLine CallTransferto FraudTotal DuePaymentwithIndefiniteMPAYFull PayoffUsingPayoffCalculatorIndefiniteMPAY oncustomerwith 2+AccountsFinish Monthwith at least50% CloseRateBKODMP withStabilizingBucketPaymentUCRSCRASH butstill able tosecurepaymentInboundunauthorized3rd PartyTotal DuePayment

Collections Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complaint Submitted
  2. Finish Month with at least 50% MAPS
  3. WTNR
  4. Finish Month with 100% Quality!
  5. Customer Working with DSA
  6. Submitted CSA/SRA/FEE DECISION TOOL
  7. Payment on an account with previous DEMN Action Code
  8. Inbound call, but can't pay (NOAR)
  9. Submitted TRMS
  10. Gradual UTD with MPAY
  11. Reage with indefinite MPAY
  12. Fix Pay with Indefinite MPAY
  13. Payment on Account with 20k+ Balance
  14. Settlement Exception
  15. Payment on Language Line Call
  16. Transfer to Fraud
  17. Total Due Payment with Indefinite MPAY
  18. Full Payoff Using Payoff Calculator
  19. Indefinite MPAY on customer with 2+ Accounts
  20. Finish Month with at least 50% Close Rate
  21. BKO
  22. DMP with Stabilizing Bucket Payment
  23. UCRS CRASH but still able to secure payment
  24. Inbound unauthorized 3rd Party Total Due Payment