Give aWelcome toSilver Reefcomment tonew playersThank theguest for theirpatience ifthey havewaited in lineInitiate thetransactionprofessionallySmilewhiletalking onthe phoneMake eyecontact with theguest in line, letthem know willbe with them ina minuteAsk if thereis anythingelse theyneed helpwithCountentire fillwith theofficerGive a warmfriendlyverbalgreeting.AcknowledgeThe guest astheyapproachyour windowUseGuestsNameGive awelcome toreturn, orplease comeand see usagainVerballystate amountout loud 3XDirect aguest usingsimple andaccuratedirectionsUse pleasewhen askingfor a verifyThank youfor stoppingto see uscommentWhen callingSecurity dispatchor Surveillancegreet them whenthey answer.Introduceyourself tothe guestGive GuestappreciationcommentHelp to find ananswer for aguest that hasquestion youdon't know theanswerAsk guest howmuch theywould like andverify amountbefore clickingcontinueHave asafe drivehomecommentAsk for IDthen thankthe guest,using theirnameAsk theguest howthey'd liketheir moneyThank theguest forcoming inInquireabout aguests'dayGive aWelcome toSilver Reefcomment tonew playersThank theguest for theirpatience ifthey havewaited in lineInitiate thetransactionprofessionallySmilewhiletalking onthe phoneMake eyecontact with theguest in line, letthem know willbe with them ina minuteAsk if thereis anythingelse theyneed helpwithCountentire fillwith theofficerGive a warmfriendlyverbalgreeting.AcknowledgeThe guest astheyapproachyour windowUseGuestsNameGive awelcome toreturn, orplease comeand see usagainVerballystate amountout loud 3XDirect aguest usingsimple andaccuratedirectionsUse pleasewhen askingfor a verifyThank youfor stoppingto see uscommentWhen callingSecurity dispatchor Surveillancegreet them whenthey answer.Introduceyourself tothe guestGive GuestappreciationcommentHelp to find ananswer for aguest that hasquestion youdon't know theanswerAsk guest howmuch theywould like andverify amountbefore clickingcontinueHave asafe drivehomecommentAsk for IDthen thankthe guest,using theirnameAsk theguest howthey'd liketheir moneyThank theguest forcoming inInquireabout aguests'day

Cage Navigating to Excellence Blackout Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give a Welcome to Silver Reef comment to new players
  2. Thank the guest for their patience if they have waited in line
  3. Initiate the transaction professionally
  4. Smile while talking on the phone
  5. Make eye contact with the guest in line, let them know will be with them in a minute
  6. Ask if there is anything else they need help with
  7. Count entire fill with the officer
  8. Give a warm friendly verbal greeting.
  9. Acknowledge The guest as they approach your window
  10. Use Guests Name
  11. Give a welcome to return, or please come and see us again
  12. Verbally state amount out loud 3X
  13. Direct a guest using simple and accurate directions
  14. Use please when asking for a verify
  15. Thank you for stopping to see us comment
  16. When calling Security dispatch or Surveillance greet them when they answer.
  17. Introduce yourself to the guest
  18. Give Guest appreciation comment
  19. Help to find an answer for a guest that has question you don't know the answer
  20. Ask guest how much they would like and verify amount before clicking continue
  21. Have a safe drive home comment
  22. Ask for ID then thank the guest, using their name
  23. Ask the guest how they'd like their money
  24. Thank the guest for coming in
  25. Inquire about a guests' day