Use pleasewhen askingfor a verifyDirect aguest usingsimple andaccuratedirectionsHelp to find ananswer for aguest that hasquestion youdon't know theanswerGive aWelcome toSilver Reefcomment tonew playersThank theguest forcoming inAsk for IDthen thankthe guest,using theirnameWhen callingSecurity dispatchor Surveillancegreet them whenthey answer.Give a warmfriendlyverbalgreeting.Thank theguest for theirpatience ifthey havewaited in lineSmilewhiletalking onthe phoneVerballystate amountout loud 3XGive GuestappreciationcommentAsk guest howmuch theywould like andverify amountbefore clickingcontinueGive awelcome toreturn, orplease comeand see usagainIntroduceyourself tothe guestCountentire fillwith theofficerAcknowledgeThe guest astheyapproachyour windowAsk theguest howthey'd liketheir moneyHave asafe drivehomecommentAsk if thereis anythingelse theyneed helpwithInquireabout aguests'dayUseGuestsNameThank youfor stoppingto see uscommentMake eyecontact with theguest in line, letthem know willbe with them ina minuteInitiate thetransactionprofessionallyUse pleasewhen askingfor a verifyDirect aguest usingsimple andaccuratedirectionsHelp to find ananswer for aguest that hasquestion youdon't know theanswerGive aWelcome toSilver Reefcomment tonew playersThank theguest forcoming inAsk for IDthen thankthe guest,using theirnameWhen callingSecurity dispatchor Surveillancegreet them whenthey answer.Give a warmfriendlyverbalgreeting.Thank theguest for theirpatience ifthey havewaited in lineSmilewhiletalking onthe phoneVerballystate amountout loud 3XGive GuestappreciationcommentAsk guest howmuch theywould like andverify amountbefore clickingcontinueGive awelcome toreturn, orplease comeand see usagainIntroduceyourself tothe guestCountentire fillwith theofficerAcknowledgeThe guest astheyapproachyour windowAsk theguest howthey'd liketheir moneyHave asafe drivehomecommentAsk if thereis anythingelse theyneed helpwithInquireabout aguests'dayUseGuestsNameThank youfor stoppingto see uscommentMake eyecontact with theguest in line, letthem know willbe with them ina minuteInitiate thetransactionprofessionally

Cage Navigating to Excellence Blackout Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use please when asking for a verify
  2. Direct a guest using simple and accurate directions
  3. Help to find an answer for a guest that has question you don't know the answer
  4. Give a Welcome to Silver Reef comment to new players
  5. Thank the guest for coming in
  6. Ask for ID then thank the guest, using their name
  7. When calling Security dispatch or Surveillance greet them when they answer.
  8. Give a warm friendly verbal greeting.
  9. Thank the guest for their patience if they have waited in line
  10. Smile while talking on the phone
  11. Verbally state amount out loud 3X
  12. Give Guest appreciation comment
  13. Ask guest how much they would like and verify amount before clicking continue
  14. Give a welcome to return, or please come and see us again
  15. Introduce yourself to the guest
  16. Count entire fill with the officer
  17. Acknowledge The guest as they approach your window
  18. Ask the guest how they'd like their money
  19. Have a safe drive home comment
  20. Ask if there is anything else they need help with
  21. Inquire about a guests' day
  22. Use Guests Name
  23. Thank you for stopping to see us comment
  24. Make eye contact with the guest in line, let them know will be with them in a minute
  25. Initiate the transaction professionally