Inquireabout aguests'dayGive aWelcome toSilver Reefcomment tonew playersGive awelcome toreturn, orplease comeand see usagainAsk theguest howthey'd liketheir moneyIntroduceyourself tothe guestAsk if thereis anythingelse theyneed helpwithThank youfor stoppingto see uscommentAcknowledgeThe guest astheyapproachyour windowMake eyecontact with theguest in line, letthem know willbe with them ina minuteVerballystate amountout loud 3XThank theguest forcoming inInitiate thetransactionprofessionallyGive a warmfriendlyverbalgreeting.Use pleasewhen askingfor a verifyHelp to find ananswer for aguest that hasquestion youdon't know theanswerAsk for IDthen thankthe guest,using theirnameHave asafe drivehomecommentSmilewhiletalking onthe phoneGive GuestappreciationcommentWhen callingSecurity dispatchor Surveillancegreet them whenthey answer.Countentire fillwith theofficerAsk guest howmuch theywould like andverify amountbefore clickingcontinueUseGuestsNameThank theguest for theirpatience ifthey havewaited in lineDirect aguest usingsimple andaccuratedirectionsInquireabout aguests'dayGive aWelcome toSilver Reefcomment tonew playersGive awelcome toreturn, orplease comeand see usagainAsk theguest howthey'd liketheir moneyIntroduceyourself tothe guestAsk if thereis anythingelse theyneed helpwithThank youfor stoppingto see uscommentAcknowledgeThe guest astheyapproachyour windowMake eyecontact with theguest in line, letthem know willbe with them ina minuteVerballystate amountout loud 3XThank theguest forcoming inInitiate thetransactionprofessionallyGive a warmfriendlyverbalgreeting.Use pleasewhen askingfor a verifyHelp to find ananswer for aguest that hasquestion youdon't know theanswerAsk for IDthen thankthe guest,using theirnameHave asafe drivehomecommentSmilewhiletalking onthe phoneGive GuestappreciationcommentWhen callingSecurity dispatchor Surveillancegreet them whenthey answer.Countentire fillwith theofficerAsk guest howmuch theywould like andverify amountbefore clickingcontinueUseGuestsNameThank theguest for theirpatience ifthey havewaited in lineDirect aguest usingsimple andaccuratedirections

Cage Navigating to Excellence Blackout Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inquire about a guests' day
  2. Give a Welcome to Silver Reef comment to new players
  3. Give a welcome to return, or please come and see us again
  4. Ask the guest how they'd like their money
  5. Introduce yourself to the guest
  6. Ask if there is anything else they need help with
  7. Thank you for stopping to see us comment
  8. Acknowledge The guest as they approach your window
  9. Make eye contact with the guest in line, let them know will be with them in a minute
  10. Verbally state amount out loud 3X
  11. Thank the guest for coming in
  12. Initiate the transaction professionally
  13. Give a warm friendly verbal greeting.
  14. Use please when asking for a verify
  15. Help to find an answer for a guest that has question you don't know the answer
  16. Ask for ID then thank the guest, using their name
  17. Have a safe drive home comment
  18. Smile while talking on the phone
  19. Give Guest appreciation comment
  20. When calling Security dispatch or Surveillance greet them when they answer.
  21. Count entire fill with the officer
  22. Ask guest how much they would like and verify amount before clicking continue
  23. Use Guests Name
  24. Thank the guest for their patience if they have waited in line
  25. Direct a guest using simple and accurate directions