Have asafe drivehomecommentUseGuestsNameDirect aguest usingsimple andaccuratedirectionsAcknowledgeThe guest astheyapproachyour windowAsk guest howmuch theywould like andverify amountbefore clickingcontinueAsk if thereis anythingelse theyneed helpwithAsk for IDthen thankthe guest,using theirnameInquireabout aguests'dayCountentire fillwith theofficerIntroduceyourself tothe guestVerballystate amountout loud 3XGive GuestappreciationcommentMake eyecontact with theguest in line, letthem know willbe with them ina minuteInitiate thetransactionprofessionallyWhen callingSecurity dispatchor Surveillancegreet them whenthey answer.Smilewhiletalking onthe phoneThank theguest for theirpatience ifthey havewaited in lineHelp to find ananswer for aguest that hasquestion youdon't know theanswerGive awelcome toreturn, orplease comeand see usagainGive aWelcome toSilver Reefcomment tonew playersGive a warmfriendlyverbalgreeting.Ask theguest howthey'd liketheir moneyThank theguest forcoming inThank youfor stoppingto see uscommentUse pleasewhen askingfor a verifyHave asafe drivehomecommentUseGuestsNameDirect aguest usingsimple andaccuratedirectionsAcknowledgeThe guest astheyapproachyour windowAsk guest howmuch theywould like andverify amountbefore clickingcontinueAsk if thereis anythingelse theyneed helpwithAsk for IDthen thankthe guest,using theirnameInquireabout aguests'dayCountentire fillwith theofficerIntroduceyourself tothe guestVerballystate amountout loud 3XGive GuestappreciationcommentMake eyecontact with theguest in line, letthem know willbe with them ina minuteInitiate thetransactionprofessionallyWhen callingSecurity dispatchor Surveillancegreet them whenthey answer.Smilewhiletalking onthe phoneThank theguest for theirpatience ifthey havewaited in lineHelp to find ananswer for aguest that hasquestion youdon't know theanswerGive awelcome toreturn, orplease comeand see usagainGive aWelcome toSilver Reefcomment tonew playersGive a warmfriendlyverbalgreeting.Ask theguest howthey'd liketheir moneyThank theguest forcoming inThank youfor stoppingto see uscommentUse pleasewhen askingfor a verify

Cage Navigating to Excellence Blackout Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a safe drive home comment
  2. Use Guests Name
  3. Direct a guest using simple and accurate directions
  4. Acknowledge The guest as they approach your window
  5. Ask guest how much they would like and verify amount before clicking continue
  6. Ask if there is anything else they need help with
  7. Ask for ID then thank the guest, using their name
  8. Inquire about a guests' day
  9. Count entire fill with the officer
  10. Introduce yourself to the guest
  11. Verbally state amount out loud 3X
  12. Give Guest appreciation comment
  13. Make eye contact with the guest in line, let them know will be with them in a minute
  14. Initiate the transaction professionally
  15. When calling Security dispatch or Surveillance greet them when they answer.
  16. Smile while talking on the phone
  17. Thank the guest for their patience if they have waited in line
  18. Help to find an answer for a guest that has question you don't know the answer
  19. Give a welcome to return, or please come and see us again
  20. Give a Welcome to Silver Reef comment to new players
  21. Give a warm friendly verbal greeting.
  22. Ask the guest how they'd like their money
  23. Thank the guest for coming in
  24. Thank you for stopping to see us comment
  25. Use please when asking for a verify