When callingSecurity dispatchor Surveillancegreet them whenthey answer.AcknowledgeThe guest astheyapproachyour windowGive aWelcome toSilver Reefcomment tonew playersUse pleasewhen askingfor a verifyHave asafe drivehomecommentThank theguest for theirpatience ifthey havewaited in lineDirect aguest usingsimple andaccuratedirectionsUseGuestsNameMake eyecontact with theguest in line, letthem know willbe with them ina minuteSmilewhiletalking onthe phoneAsk guest howmuch theywould like andverify amountbefore clickingcontinueVerballystate amountout loud 3XAsk for IDthen thankthe guest,using theirnameCountentire fillwith theofficerInitiate thetransactionprofessionallyThank youfor stoppingto see uscommentAsk theguest howthey'd liketheir moneyIntroduceyourself tothe guestGive GuestappreciationcommentThank theguest forcoming inInquireabout aguests'dayHelp to find ananswer for aguest that hasquestion youdon't know theanswerGive awelcome toreturn, orplease comeand see usagainAsk if thereis anythingelse theyneed helpwithGive a warmfriendlyverbalgreeting.When callingSecurity dispatchor Surveillancegreet them whenthey answer.AcknowledgeThe guest astheyapproachyour windowGive aWelcome toSilver Reefcomment tonew playersUse pleasewhen askingfor a verifyHave asafe drivehomecommentThank theguest for theirpatience ifthey havewaited in lineDirect aguest usingsimple andaccuratedirectionsUseGuestsNameMake eyecontact with theguest in line, letthem know willbe with them ina minuteSmilewhiletalking onthe phoneAsk guest howmuch theywould like andverify amountbefore clickingcontinueVerballystate amountout loud 3XAsk for IDthen thankthe guest,using theirnameCountentire fillwith theofficerInitiate thetransactionprofessionallyThank youfor stoppingto see uscommentAsk theguest howthey'd liketheir moneyIntroduceyourself tothe guestGive GuestappreciationcommentThank theguest forcoming inInquireabout aguests'dayHelp to find ananswer for aguest that hasquestion youdon't know theanswerGive awelcome toreturn, orplease comeand see usagainAsk if thereis anythingelse theyneed helpwithGive a warmfriendlyverbalgreeting.

Cage Navigating to Excellence Blackout Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. When calling Security dispatch or Surveillance greet them when they answer.
  2. Acknowledge The guest as they approach your window
  3. Give a Welcome to Silver Reef comment to new players
  4. Use please when asking for a verify
  5. Have a safe drive home comment
  6. Thank the guest for their patience if they have waited in line
  7. Direct a guest using simple and accurate directions
  8. Use Guests Name
  9. Make eye contact with the guest in line, let them know will be with them in a minute
  10. Smile while talking on the phone
  11. Ask guest how much they would like and verify amount before clicking continue
  12. Verbally state amount out loud 3X
  13. Ask for ID then thank the guest, using their name
  14. Count entire fill with the officer
  15. Initiate the transaction professionally
  16. Thank you for stopping to see us comment
  17. Ask the guest how they'd like their money
  18. Introduce yourself to the guest
  19. Give Guest appreciation comment
  20. Thank the guest for coming in
  21. Inquire about a guests' day
  22. Help to find an answer for a guest that has question you don't know the answer
  23. Give a welcome to return, or please come and see us again
  24. Ask if there is anything else they need help with
  25. Give a warm friendly verbal greeting.