Call with a Denial Call with 5 Members Provider states they need a 3rd Identifier for the Member Language Line call Successful Provider Call! Wrong Number Call Prank Recording Get Transferred for a third time Talk to the Answering Service You hit 20 calls Staff Member has the Same Name as you Get put on hold for 2 Minutes You have a Long Call (over 6 minutes) Member's spouse asks if we can give them the info Pediatric Call Member did not want to give DOB Get Hung up on After being put on hold Talk to an actual doctor You call Beth Israel Classic Rock Hold Music Successful Member Call! You give a Peer-to- Peer number DNC Number You call the same location twice Call with a Denial Call with 5 Members Provider states they need a 3rd Identifier for the Member Language Line call Successful Provider Call! Wrong Number Call Prank Recording Get Transferred for a third time Talk to the Answering Service You hit 20 calls Staff Member has the Same Name as you Get put on hold for 2 Minutes You have a Long Call (over 6 minutes) Member's spouse asks if we can give them the info Pediatric Call Member did not want to give DOB Get Hung up on After being put on hold Talk to an actual doctor You call Beth Israel Classic Rock Hold Music Successful Member Call! You give a Peer-to- Peer number DNC Number You call the same location twice
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Call with a Denial
Call with 5 Members
Provider states they need a 3rd Identifier for the Member
Language Line call
Successful Provider Call!
Wrong Number Call
Prank Recording
Get Transferred for a third time
Talk to the Answering Service
You hit 20 calls
Staff Member has the Same Name as you
Get put on hold for 2 Minutes
You have a Long Call (over 6 minutes)
Member's spouse asks if we can give them the info
Pediatric Call
Member did not want to give DOB
Get Hung up on After being put on hold
Talk to an actual doctor
You call Beth Israel
Classic Rock Hold Music
Successful Member Call!
You give a Peer-to-Peer number
DNC Number
You call the same location twice