(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explaining the difference between Med Sup and Medicare Advantage
Customer chatting in different language
Chat Transfer to IFP
Customer is "New" to Medicare (within 6 months)
Providing the Part B premium price for 2023
SEP-MOV
What is the "best" plan for me?
SEP-5ST
SEP-MCD or SEP-NLS
Customer asks you to explain specific drug costs
Chatter is POA
Post chat survey is "Very Satisfied" with 10/10 with a positive comment
Customer has VA coverage
Customer has Tricare coverage
Searched for beneficiary in Back Office
GI Right
Customer asks what a DNSP plan is
Customer uses explicit language
Customer has Extra Help
Customer needs help with Customer Center
SEP-12J or SEP-12G
Co-Browse with customer
SEP-DST
Customer requests a phone call
Explaining difference between Regional and Local PPO