Explaining thedifferencebetween MedSup andMedicareAdvantageCustomerchatting indifferentlanguageChatTransferto IFPCustomer is"New" toMedicare(within 6months)Providing thePart Bpremiumprice for2023SEP-MOVWhat isthe "best"plan forme?SEP-5STSEP-MCD orSEP-NLSCustomerasks you toexplainspecific drugcostsChatteris POAPost chat surveyis "VerySatisfied" with10/10 with apositivecommentCustomerhas VAcoverageCustomerhasTricarecoverageSearched forbeneficiaryin BackOfficeGIRightCustomerasks whata DNSPplan isCustomerusesexplicitlanguageCustomerhas ExtraHelpCustomerneeds helpwithCustomerCenterSEP-12Jor SEP-12GCo-BrowsewithcustomerSEP-DSTCustomerrequestsa phonecallExplainingdifferencebetweenRegional andLocal PPOExplainingthe differencebetweenHMO andPPOSearchedforbeneficiaryin MARxCustomerasks whata CSNPplan isSEP-LECExplaining thedifferencebetween MedSup andMedicareAdvantageCustomerchatting indifferentlanguageChatTransferto IFPCustomer is"New" toMedicare(within 6months)Providing thePart Bpremiumprice for2023SEP-MOVWhat isthe "best"plan forme?SEP-5STSEP-MCD orSEP-NLSCustomerasks you toexplainspecific drugcostsChatteris POAPost chat surveyis "VerySatisfied" with10/10 with apositivecommentCustomerhas VAcoverageCustomerhasTricarecoverageSearched forbeneficiaryin BackOfficeGIRightCustomerasks whata DNSPplan isCustomerusesexplicitlanguageCustomerhas ExtraHelpCustomerneeds helpwithCustomerCenterSEP-12Jor SEP-12GCo-BrowsewithcustomerSEP-DSTCustomerrequestsa phonecallExplainingdifferencebetweenRegional andLocal PPOExplainingthe differencebetweenHMO andPPOSearchedforbeneficiaryin MARxCustomerasks whata CSNPplan isSEP-LEC

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explaining the difference between Med Sup and Medicare Advantage
  2. Customer chatting in different language
  3. Chat Transfer to IFP
  4. Customer is "New" to Medicare (within 6 months)
  5. Providing the Part B premium price for 2023
  6. SEP-MOV
  7. What is the "best" plan for me?
  8. SEP-5ST
  9. SEP-MCD or SEP-NLS
  10. Customer asks you to explain specific drug costs
  11. Chatter is POA
  12. Post chat survey is "Very Satisfied" with 10/10 with a positive comment
  13. Customer has VA coverage
  14. Customer has Tricare coverage
  15. Searched for beneficiary in Back Office
  16. GI Right
  17. Customer asks what a DNSP plan is
  18. Customer uses explicit language
  19. Customer has Extra Help
  20. Customer needs help with Customer Center
  21. SEP-12J or SEP-12G
  22. Co-Browse with customer
  23. SEP-DST
  24. Customer requests a phone call
  25. Explaining difference between Regional and Local PPO
  26. Explaining the difference between HMO and PPO
  27. Searched for beneficiary in MARx
  28. Customer asks what a CSNP plan is
  29. SEP-LEC