(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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SEP-12J or SEP-12G
Customer asks what a CSNP plan is
Chat Transfer to IFP
Explaining the difference between Med Sup and Medicare Advantage
Customer chatting in different language
SEP-DST
GI Right
Customer asks you to explain specific drug costs
Providing the Part B premium price for 2023
Chatter is POA
Customer requests a phone call
Customer asks what a DNSP plan is
Customer has Extra Help
Customer is "New" to Medicare (within 6 months)
Customer needs help with Customer Center
Post chat survey is "Very Satisfied" with 10/10 with a positive comment
Explaining difference between Regional and Local PPO
