(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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SEP-MCD or SEP-NLS
Explaining the difference between HMO and PPO
Customer is "New" to Medicare (within 6 months)
Chatter is POA
Customer requests a phone call
Customer has Extra Help
Explaining difference between Regional and Local PPO
Searched for beneficiary in Back Office
Customer has Tricare coverage
Customer asks what a CSNP plan is
SEP-12J or SEP-12G
Providing the Part B premium price for 2023
SEP-LEC
SEP-DST
SEP-5ST
Customer has VA coverage
What is the "best" plan for me?
Post chat survey is "Very Satisfied" with 10/10 with a positive comment
SEP-MOV
Customer asks you to explain specific drug costs
Customer asks what a DNSP plan is
Searched for beneficiary in MARx
Co-Browse with customer
GI Right
Customer chatting in different language
Explaining the difference between Med Sup and Medicare Advantage
