ChatTransferto IFPWhat isthe "best"plan forme?Providing thePart Bpremiumprice for2023Customer is"New" toMedicare(within 6months)ExplainingdifferencebetweenRegional andLocal PPOChatteris POACustomerrequestsa phonecallSEP-LECSEP-12Jor SEP-12GSEP-DSTCustomerusesexplicitlanguageExplaining thedifferencebetween MedSup andMedicareAdvantageExplainingthe differencebetweenHMO andPPOCustomerhasTricarecoverageSEP-MCD orSEP-NLSCustomerasks whata DNSPplan isCo-BrowsewithcustomerSearched forbeneficiaryin BackOfficeGIRightSEP-5STCustomerhas VAcoverageCustomerchatting indifferentlanguagePost chat surveyis "VerySatisfied" with10/10 with apositivecommentSEP-MOVCustomerasks whata CSNPplan isCustomerhas ExtraHelpCustomerasks you toexplainspecific drugcostsSearchedforbeneficiaryin MARxCustomerneeds helpwithCustomerCenterChatTransferto IFPWhat isthe "best"plan forme?Providing thePart Bpremiumprice for2023Customer is"New" toMedicare(within 6months)ExplainingdifferencebetweenRegional andLocal PPOChatteris POACustomerrequestsa phonecallSEP-LECSEP-12Jor SEP-12GSEP-DSTCustomerusesexplicitlanguageExplaining thedifferencebetween MedSup andMedicareAdvantageExplainingthe differencebetweenHMO andPPOCustomerhasTricarecoverageSEP-MCD orSEP-NLSCustomerasks whata DNSPplan isCo-BrowsewithcustomerSearched forbeneficiaryin BackOfficeGIRightSEP-5STCustomerhas VAcoverageCustomerchatting indifferentlanguagePost chat surveyis "VerySatisfied" with10/10 with apositivecommentSEP-MOVCustomerasks whata CSNPplan isCustomerhas ExtraHelpCustomerasks you toexplainspecific drugcostsSearchedforbeneficiaryin MARxCustomerneeds helpwithCustomerCenter

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Chat Transfer to IFP
  2. What is the "best" plan for me?
  3. Providing the Part B premium price for 2023
  4. Customer is "New" to Medicare (within 6 months)
  5. Explaining difference between Regional and Local PPO
  6. Chatter is POA
  7. Customer requests a phone call
  8. SEP-LEC
  9. SEP-12J or SEP-12G
  10. SEP-DST
  11. Customer uses explicit language
  12. Explaining the difference between Med Sup and Medicare Advantage
  13. Explaining the difference between HMO and PPO
  14. Customer has Tricare coverage
  15. SEP-MCD or SEP-NLS
  16. Customer asks what a DNSP plan is
  17. Co-Browse with customer
  18. Searched for beneficiary in Back Office
  19. GI Right
  20. SEP-5ST
  21. Customer has VA coverage
  22. Customer chatting in different language
  23. Post chat survey is "Very Satisfied" with 10/10 with a positive comment
  24. SEP-MOV
  25. Customer asks what a CSNP plan is
  26. Customer has Extra Help
  27. Customer asks you to explain specific drug costs
  28. Searched for beneficiary in MARx
  29. Customer needs help with Customer Center