(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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GI Right
Providing the Part B premium price for 2023
Customer only has Part B
Searched for beneficiary in Back Office
SEP-DST
Customer only has Part A
SEP-LEC
SEP-12J or SEP-12G
Customer chatting in different language
Post chat survey is "Very Satisfied" with 10/10 with a positive comment
Customer asks about Hearing
What is the "best" plan for me?
SEP-MOV
Customer asks what a CSNP plan is
Customer has Tricare coverage
Customer is "New" to Medicare (within 6 months)
Customer asks about Dental
Chatter is POA
Customer asks what a DNSP plan is
SEP-5ST
Co-Browse with customer
Customer has Extra Help
Explaining the difference between HMO and PPO
Chat Transfer to IFP
Explaining difference between Regional and Local PPO
Customer uses explicit language
Explaining the difference between Med Sup and Medicare Advantage
