De-escalateda callerInternationalwizardUsage30secondsof WOWCompletedPrimaryVerificationAssisteda BGCOcallerCompletedNRB ticketKudosCallKudosCallPerfectSurveyAdd apromotionCompletedall CE'sUsed thewholepowerformulaSuccessullycompletedsecondaryverificationPerfectSurveyTalked toacustomerinWyomingSuggesteda selfserviceoptionAAUsageUsed thewholepowerformulaAAUsageFIXED atroubleshootingissueTalkedabout blackfridayweekendoffersAskedthe NPSquestionUsed myOffers tosave acustomermoneyCalldroppedand I calledthem backDe-escalateda callerInternationalwizardUsage30secondsof WOWCompletedPrimaryVerificationAssisteda BGCOcallerCompletedNRB ticketKudosCallKudosCallPerfectSurveyAdd apromotionCompletedall CE'sUsed thewholepowerformulaSuccessullycompletedsecondaryverificationPerfectSurveyTalked toacustomerinWyomingSuggesteda selfserviceoptionAAUsageUsed thewholepowerformulaAAUsageFIXED atroubleshootingissueTalkedabout blackfridayweekendoffersAskedthe NPSquestionUsed myOffers tosave acustomermoneyCalldroppedand I calledthem back

Transition!! Get a BINGO and earn time off phones - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalated a caller
  2. International wizard Usage
  3. 30 seconds of WOW
  4. Completed Primary Verification
  5. Assisted a BGCO caller
  6. Completed NRB ticket
  7. Kudos Call
  8. Kudos Call
  9. Perfect Survey
  10. Add a promotion
  11. Completed all CE's
  12. Used the whole power formula
  13. Successully completed secondary verification
  14. Perfect Survey
  15. Talked to a customer in Wyoming
  16. Suggested a self service option
  17. AA Usage
  18. Used the whole power formula
  19. AA Usage
  20. FIXED a troubleshooting issue
  21. Talked about black friday weekend offers
  22. Asked the NPS question
  23. Used my Offers to save a customer money
  24. Call dropped and I called them back