ASSISTEDWITHPRODUCTQUESTIONSAVEFROMDECLINESLISTPSAS SAVELESS THAN90 DAYSFROM TODAYPSASSAVEPROVIDEDTRACKINGINFOGOFLOAS SAVELESS THAN 40DAYS FROMTODAYPOSITIVEFEEDBACKGOFLOASSAVECSSALETHANKEDCALLER FORBEING AVALUEDCUSTOMERGOFLOASSAVEENTIRE SHIFTNOESCALATEDCALLTRANSFERPS ORGOFLOAS SAVENO EDITSCUSTOMERPRAISECSSALEENGAGED INCONVERSATIONWITHCUSTOMERREPLACEDEFECTIVEPRODUCTPS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYEXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELSAVERMANO DISCSAVE THESALE(AS OR RMA)NOEDITSSAVE RMALESSTHAN40% DISCPSAS SAVELESS THAN120 DAYSFROMTODAYSAVE RMALESSTHAN 50%DISCASSISTEDWITHPRODUCTQUESTIONSAVEFROMDECLINESLISTPSAS SAVELESS THAN90 DAYSFROM TODAYPSASSAVEPROVIDEDTRACKINGINFOGOFLOAS SAVELESS THAN 40DAYS FROMTODAYPOSITIVEFEEDBACKGOFLOASSAVECSSALETHANKEDCALLER FORBEING AVALUEDCUSTOMERGOFLOASSAVEENTIRE SHIFTNOESCALATEDCALLTRANSFERPS ORGOFLOAS SAVENO EDITSCUSTOMERPRAISECSSALEENGAGED INCONVERSATIONWITHCUSTOMERREPLACEDEFECTIVEPRODUCTPS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYEXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELSAVERMANO DISCSAVE THESALE(AS OR RMA)NOEDITSSAVE RMALESSTHAN40% DISCPSAS SAVELESS THAN120 DAYSFROMTODAYSAVE RMALESSTHAN 50%DISC

CUSTOMER SERVICE RETENTION BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ASSISTED WITH PRODUCT QUESTION
  2. SAVE FROM DECLINES LIST
  3. PS AS SAVE LESS THAN 90 DAYS FROM TODAY
  4. PS AS SAVE
  5. PROVIDED TRACKING INFO
  6. GOFLO AS SAVE LESS THAN 40 DAYS FROM TODAY
  7. POSITIVE FEEDBACK
  8. GOFLO AS SAVE
  9. CS SALE
  10. THANKED CALLER FOR BEING A VALUED CUSTOMER
  11. GOFLO AS SAVE
  12. ENTIRE SHIFT NO ESCALATED CALL TRANSFER
  13. PS OR GOFLO AS SAVE NO EDITS
  14. CUSTOMER PRAISE
  15. CS SALE
  16. ENGAGED IN CONVERSATION WITH CUSTOMER
  17. REPLACE DEFECTIVE PRODUCT
  18. PS OR GOFLO SAVE LESS THAN 60 DAYS FROM TODAY
  19. EXHAUST MORE THAN 1 OPTION BEFORE AS CANCEL
  20. SAVE RMA NO DISC
  21. SAVE THE SALE (AS OR RMA) NO EDITS
  22. SAVE RMA LESS THAN 40% DISC
  23. PS AS SAVE LESS THAN 120 DAYS FROM TODAY
  24. SAVE RMA LESS THAN 50% DISC