SAVE RMALESSTHAN 50%DISCASSISTEDWITHPRODUCTQUESTIONCUSTOMERPRAISESAVE RMALESSTHAN40% DISCCSSALEPS ORGOFLOAS SAVENO EDITSPSAS SAVELESS THAN120 DAYSFROMTODAYPOSITIVEFEEDBACKPS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYGOFLOASSAVETHANKEDCALLER FORBEING AVALUEDCUSTOMERGOFLOASSAVEENTIRE SHIFTNOESCALATEDCALLTRANSFERSAVE THESALE(AS OR RMA)NOEDITSPSASSAVEPSAS SAVELESS THAN90 DAYSFROM TODAYCSSALEPROVIDEDTRACKINGINFOSAVEFROMDECLINESLISTGOFLOAS SAVELESS THAN 40DAYS FROMTODAYSAVERMANO DISCEXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELENGAGED INCONVERSATIONWITHCUSTOMERREPLACEDEFECTIVEPRODUCTSAVE RMALESSTHAN 50%DISCASSISTEDWITHPRODUCTQUESTIONCUSTOMERPRAISESAVE RMALESSTHAN40% DISCCSSALEPS ORGOFLOAS SAVENO EDITSPSAS SAVELESS THAN120 DAYSFROMTODAYPOSITIVEFEEDBACKPS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYGOFLOASSAVETHANKEDCALLER FORBEING AVALUEDCUSTOMERGOFLOASSAVEENTIRE SHIFTNOESCALATEDCALLTRANSFERSAVE THESALE(AS OR RMA)NOEDITSPSASSAVEPSAS SAVELESS THAN90 DAYSFROM TODAYCSSALEPROVIDEDTRACKINGINFOSAVEFROMDECLINESLISTGOFLOAS SAVELESS THAN 40DAYS FROMTODAYSAVERMANO DISCEXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELENGAGED INCONVERSATIONWITHCUSTOMERREPLACEDEFECTIVEPRODUCT

CUSTOMER SERVICE RETENTION BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SAVE RMA LESS THAN 50% DISC
  2. ASSISTED WITH PRODUCT QUESTION
  3. CUSTOMER PRAISE
  4. SAVE RMA LESS THAN 40% DISC
  5. CS SALE
  6. PS OR GOFLO AS SAVE NO EDITS
  7. PS AS SAVE LESS THAN 120 DAYS FROM TODAY
  8. POSITIVE FEEDBACK
  9. PS OR GOFLO SAVE LESS THAN 60 DAYS FROM TODAY
  10. GOFLO AS SAVE
  11. THANKED CALLER FOR BEING A VALUED CUSTOMER
  12. GOFLO AS SAVE
  13. ENTIRE SHIFT NO ESCALATED CALL TRANSFER
  14. SAVE THE SALE (AS OR RMA) NO EDITS
  15. PS AS SAVE
  16. PS AS SAVE LESS THAN 90 DAYS FROM TODAY
  17. CS SALE
  18. PROVIDED TRACKING INFO
  19. SAVE FROM DECLINES LIST
  20. GOFLO AS SAVE LESS THAN 40 DAYS FROM TODAY
  21. SAVE RMA NO DISC
  22. EXHAUST MORE THAN 1 OPTION BEFORE AS CANCEL
  23. ENGAGED IN CONVERSATION WITH CUSTOMER
  24. REPLACE DEFECTIVE PRODUCT