PS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYENGAGED INCONVERSATIONWITHCUSTOMERSAVE RMALESSTHAN40% DISCASSISTEDWITHPRODUCTQUESTIONCSSALEEXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELSAVE RMALESSTHAN 50%DISCGOFLOAS SAVELESS THAN 40DAYS FROMTODAYPS ORGOFLOAS SAVENO EDITSPSAS SAVELESS THAN90 DAYSFROM TODAYCUSTOMERPRAISEPSASSAVEGOFLOASSAVEPOSITIVEFEEDBACKENTIRE SHIFTNOESCALATEDCALLTRANSFERSAVERMANO DISCPSAS SAVELESS THAN120 DAYSFROMTODAYPROVIDEDTRACKINGINFOCSSALESAVEFROMDECLINESLISTREPLACEDEFECTIVEPRODUCTSAVE THESALE(AS OR RMA)NOEDITSGOFLOASSAVETHANKEDCALLER FORBEING AVALUEDCUSTOMERPS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYENGAGED INCONVERSATIONWITHCUSTOMERSAVE RMALESSTHAN40% DISCASSISTEDWITHPRODUCTQUESTIONCSSALEEXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELSAVE RMALESSTHAN 50%DISCGOFLOAS SAVELESS THAN 40DAYS FROMTODAYPS ORGOFLOAS SAVENO EDITSPSAS SAVELESS THAN90 DAYSFROM TODAYCUSTOMERPRAISEPSASSAVEGOFLOASSAVEPOSITIVEFEEDBACKENTIRE SHIFTNOESCALATEDCALLTRANSFERSAVERMANO DISCPSAS SAVELESS THAN120 DAYSFROMTODAYPROVIDEDTRACKINGINFOCSSALESAVEFROMDECLINESLISTREPLACEDEFECTIVEPRODUCTSAVE THESALE(AS OR RMA)NOEDITSGOFLOASSAVETHANKEDCALLER FORBEING AVALUEDCUSTOMER

CUSTOMER SERVICE RETENTION BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PS OR GOFLO SAVE LESS THAN 60 DAYS FROM TODAY
  2. ENGAGED IN CONVERSATION WITH CUSTOMER
  3. SAVE RMA LESS THAN 40% DISC
  4. ASSISTED WITH PRODUCT QUESTION
  5. CS SALE
  6. EXHAUST MORE THAN 1 OPTION BEFORE AS CANCEL
  7. SAVE RMA LESS THAN 50% DISC
  8. GOFLO AS SAVE LESS THAN 40 DAYS FROM TODAY
  9. PS OR GOFLO AS SAVE NO EDITS
  10. PS AS SAVE LESS THAN 90 DAYS FROM TODAY
  11. CUSTOMER PRAISE
  12. PS AS SAVE
  13. GOFLO AS SAVE
  14. POSITIVE FEEDBACK
  15. ENTIRE SHIFT NO ESCALATED CALL TRANSFER
  16. SAVE RMA NO DISC
  17. PS AS SAVE LESS THAN 120 DAYS FROM TODAY
  18. PROVIDED TRACKING INFO
  19. CS SALE
  20. SAVE FROM DECLINES LIST
  21. REPLACE DEFECTIVE PRODUCT
  22. SAVE THE SALE (AS OR RMA) NO EDITS
  23. GOFLO AS SAVE
  24. THANKED CALLER FOR BEING A VALUED CUSTOMER