PS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYCSSALEPSASSAVESAVERMANO DISCCUSTOMERPRAISEPOSITIVEFEEDBACKPROVIDEDTRACKINGINFOASSISTEDWITHPRODUCTQUESTIONPSAS SAVELESS THAN90 DAYSFROM TODAYCSSALESAVE RMALESSTHAN 50%DISCSAVE THESALE(AS OR RMA)NOEDITSGOFLOAS SAVELESS THAN 40DAYS FROMTODAYPSAS SAVELESS THAN120 DAYSFROMTODAYTHANKEDCALLER FORBEING AVALUEDCUSTOMERPS ORGOFLOAS SAVENO EDITSSAVE RMALESSTHAN40% DISCENGAGED INCONVERSATIONWITHCUSTOMERGOFLOASSAVESAVEFROMDECLINESLISTREPLACEDEFECTIVEPRODUCTENTIRE SHIFTNOESCALATEDCALLTRANSFEREXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELGOFLOASSAVEPS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYCSSALEPSASSAVESAVERMANO DISCCUSTOMERPRAISEPOSITIVEFEEDBACKPROVIDEDTRACKINGINFOASSISTEDWITHPRODUCTQUESTIONPSAS SAVELESS THAN90 DAYSFROM TODAYCSSALESAVE RMALESSTHAN 50%DISCSAVE THESALE(AS OR RMA)NOEDITSGOFLOAS SAVELESS THAN 40DAYS FROMTODAYPSAS SAVELESS THAN120 DAYSFROMTODAYTHANKEDCALLER FORBEING AVALUEDCUSTOMERPS ORGOFLOAS SAVENO EDITSSAVE RMALESSTHAN40% DISCENGAGED INCONVERSATIONWITHCUSTOMERGOFLOASSAVESAVEFROMDECLINESLISTREPLACEDEFECTIVEPRODUCTENTIRE SHIFTNOESCALATEDCALLTRANSFEREXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELGOFLOASSAVE

CUSTOMER SERVICE RETENTION BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PS OR GOFLO SAVE LESS THAN 60 DAYS FROM TODAY
  2. CS SALE
  3. PS AS SAVE
  4. SAVE RMA NO DISC
  5. CUSTOMER PRAISE
  6. POSITIVE FEEDBACK
  7. PROVIDED TRACKING INFO
  8. ASSISTED WITH PRODUCT QUESTION
  9. PS AS SAVE LESS THAN 90 DAYS FROM TODAY
  10. CS SALE
  11. SAVE RMA LESS THAN 50% DISC
  12. SAVE THE SALE (AS OR RMA) NO EDITS
  13. GOFLO AS SAVE LESS THAN 40 DAYS FROM TODAY
  14. PS AS SAVE LESS THAN 120 DAYS FROM TODAY
  15. THANKED CALLER FOR BEING A VALUED CUSTOMER
  16. PS OR GOFLO AS SAVE NO EDITS
  17. SAVE RMA LESS THAN 40% DISC
  18. ENGAGED IN CONVERSATION WITH CUSTOMER
  19. GOFLO AS SAVE
  20. SAVE FROM DECLINES LIST
  21. REPLACE DEFECTIVE PRODUCT
  22. ENTIRE SHIFT NO ESCALATED CALL TRANSFER
  23. EXHAUST MORE THAN 1 OPTION BEFORE AS CANCEL
  24. GOFLO AS SAVE