PS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYEXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELSAVE RMALESSTHAN 50%DISCTHANKEDCALLER FORBEING AVALUEDCUSTOMERSAVE RMALESSTHAN40% DISCENGAGED INCONVERSATIONWITHCUSTOMERSAVERMANO DISCPROVIDEDTRACKINGINFOGOFLOASSAVEGOFLOAS SAVELESS THAN 40DAYS FROMTODAYPOSITIVEFEEDBACKENTIRE SHIFTNOESCALATEDCALLTRANSFERPSASSAVECSSALESAVEFROMDECLINESLISTGOFLOASSAVEPS ORGOFLOAS SAVENO EDITSASSISTEDWITHPRODUCTQUESTIONCSSALEREPLACEDEFECTIVEPRODUCTCUSTOMERPRAISESAVE THESALE(AS OR RMA)NOEDITSPSAS SAVELESS THAN120 DAYSFROMTODAYPSAS SAVELESS THAN90 DAYSFROM TODAYPS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYEXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELSAVE RMALESSTHAN 50%DISCTHANKEDCALLER FORBEING AVALUEDCUSTOMERSAVE RMALESSTHAN40% DISCENGAGED INCONVERSATIONWITHCUSTOMERSAVERMANO DISCPROVIDEDTRACKINGINFOGOFLOASSAVEGOFLOAS SAVELESS THAN 40DAYS FROMTODAYPOSITIVEFEEDBACKENTIRE SHIFTNOESCALATEDCALLTRANSFERPSASSAVECSSALESAVEFROMDECLINESLISTGOFLOASSAVEPS ORGOFLOAS SAVENO EDITSASSISTEDWITHPRODUCTQUESTIONCSSALEREPLACEDEFECTIVEPRODUCTCUSTOMERPRAISESAVE THESALE(AS OR RMA)NOEDITSPSAS SAVELESS THAN120 DAYSFROMTODAYPSAS SAVELESS THAN90 DAYSFROM TODAY

CUSTOMER SERVICE RETENTION BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PS OR GOFLO SAVE LESS THAN 60 DAYS FROM TODAY
  2. EXHAUST MORE THAN 1 OPTION BEFORE AS CANCEL
  3. SAVE RMA LESS THAN 50% DISC
  4. THANKED CALLER FOR BEING A VALUED CUSTOMER
  5. SAVE RMA LESS THAN 40% DISC
  6. ENGAGED IN CONVERSATION WITH CUSTOMER
  7. SAVE RMA NO DISC
  8. PROVIDED TRACKING INFO
  9. GOFLO AS SAVE
  10. GOFLO AS SAVE LESS THAN 40 DAYS FROM TODAY
  11. POSITIVE FEEDBACK
  12. ENTIRE SHIFT NO ESCALATED CALL TRANSFER
  13. PS AS SAVE
  14. CS SALE
  15. SAVE FROM DECLINES LIST
  16. GOFLO AS SAVE
  17. PS OR GOFLO AS SAVE NO EDITS
  18. ASSISTED WITH PRODUCT QUESTION
  19. CS SALE
  20. REPLACE DEFECTIVE PRODUCT
  21. CUSTOMER PRAISE
  22. SAVE THE SALE (AS OR RMA) NO EDITS
  23. PS AS SAVE LESS THAN 120 DAYS FROM TODAY
  24. PS AS SAVE LESS THAN 90 DAYS FROM TODAY