SAVE RMALESSTHAN40% DISCGOFLOASSAVEPS ORGOFLOAS SAVENO EDITSGOFLOASSAVEPOSITIVEFEEDBACKCUSTOMERPRAISEPSAS SAVELESS THAN120 DAYSFROMTODAYSAVEFROMDECLINESLISTPS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYPROVIDEDTRACKINGINFOCSSALESAVERMANO DISCSAVE RMALESSTHAN 50%DISCENTIRE SHIFTNOESCALATEDCALLTRANSFERPSASSAVEPSAS SAVELESS THAN90 DAYSFROM TODAYENGAGED INCONVERSATIONWITHCUSTOMERCSSALEASSISTEDWITHPRODUCTQUESTIONGOFLOAS SAVELESS THAN 40DAYS FROMTODAYSAVE THESALE(AS OR RMA)NOEDITSEXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELREPLACEDEFECTIVEPRODUCTTHANKEDCALLER FORBEING AVALUEDCUSTOMERSAVE RMALESSTHAN40% DISCGOFLOASSAVEPS ORGOFLOAS SAVENO EDITSGOFLOASSAVEPOSITIVEFEEDBACKCUSTOMERPRAISEPSAS SAVELESS THAN120 DAYSFROMTODAYSAVEFROMDECLINESLISTPS OR GOFLOSAVELESS THAN 60DAYS FROMTODAYPROVIDEDTRACKINGINFOCSSALESAVERMANO DISCSAVE RMALESSTHAN 50%DISCENTIRE SHIFTNOESCALATEDCALLTRANSFERPSASSAVEPSAS SAVELESS THAN90 DAYSFROM TODAYENGAGED INCONVERSATIONWITHCUSTOMERCSSALEASSISTEDWITHPRODUCTQUESTIONGOFLOAS SAVELESS THAN 40DAYS FROMTODAYSAVE THESALE(AS OR RMA)NOEDITSEXHAUSTMORE THAN1 OPTIONBEFOREAS CANCELREPLACEDEFECTIVEPRODUCTTHANKEDCALLER FORBEING AVALUEDCUSTOMER

CUSTOMER SERVICE RETENTION BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SAVE RMA LESS THAN 40% DISC
  2. GOFLO AS SAVE
  3. PS OR GOFLO AS SAVE NO EDITS
  4. GOFLO AS SAVE
  5. POSITIVE FEEDBACK
  6. CUSTOMER PRAISE
  7. PS AS SAVE LESS THAN 120 DAYS FROM TODAY
  8. SAVE FROM DECLINES LIST
  9. PS OR GOFLO SAVE LESS THAN 60 DAYS FROM TODAY
  10. PROVIDED TRACKING INFO
  11. CS SALE
  12. SAVE RMA NO DISC
  13. SAVE RMA LESS THAN 50% DISC
  14. ENTIRE SHIFT NO ESCALATED CALL TRANSFER
  15. PS AS SAVE
  16. PS AS SAVE LESS THAN 90 DAYS FROM TODAY
  17. ENGAGED IN CONVERSATION WITH CUSTOMER
  18. CS SALE
  19. ASSISTED WITH PRODUCT QUESTION
  20. GOFLO AS SAVE LESS THAN 40 DAYS FROM TODAY
  21. SAVE THE SALE (AS OR RMA) NO EDITS
  22. EXHAUST MORE THAN 1 OPTION BEFORE AS CANCEL
  23. REPLACE DEFECTIVE PRODUCT
  24. THANKED CALLER FOR BEING A VALUED CUSTOMER