UsedBridge toBenefitsMutteredto self onphone witha creditorLost trackof time andnoticed itwas 6pmShake fistat "Createnewpassword"Have toexplainconsequencesof nopayOutreachcallInputChange ofcreditorform filledoutDeer in theheadlights(you orclient)DaydreamsaboutbeachvacationClient sohappythey hugyouACHchangerequestTechnicaldifficultiesonwebinarMultiple VMfrom sameclient insame dayPresentationto more than5 people"Do you dodebtsettlement?"Talked withfour othercounselorsin same day"Did youreboot?"Ate lunchat yourdesk"You'venever seenanyone asbad as me"Debtover$72,000Called clientto talk aboutpayoff quoteClient just"poppin'in"Walked tothe printerforgettingto printUsed thepayoutforecastUsedBridge toBenefitsMutteredto self onphone witha creditorLost trackof time andnoticed itwas 6pmShake fistat "Createnewpassword"Have toexplainconsequencesof nopayOutreachcallInputChange ofcreditorform filledoutDeer in theheadlights(you orclient)DaydreamsaboutbeachvacationClient sohappythey hugyouACHchangerequestTechnicaldifficultiesonwebinarMultiple VMfrom sameclient insame dayPresentationto more than5 people"Do you dodebtsettlement?"Talked withfour othercounselorsin same day"Did youreboot?"Ate lunchat yourdesk"You'venever seenanyone asbad as me"Debtover$72,000Called clientto talk aboutpayoff quoteClient just"poppin'in"Walked tothe printerforgettingto printUsed thepayoutforecast

Life of a Counselor - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Bridge to Benefits
  2. Muttered to self on phone with a creditor
  3. Lost track of time and noticed it was 6pm
  4. Shake fist at "Create new password"
  5. Have to explain consequences of nopay
  6. Outreach call Input
  7. Change of creditor form filled out
  8. Deer in the headlights (you or client)
  9. Daydreams about beach vacation
  10. Client so happy they hug you
  11. ACH change request
  12. Technical difficulties on webinar
  13. Multiple VM from same client in same day
  14. Presentation to more than 5 people
  15. "Do you do debt settlement?"
  16. Talked with four other counselors in same day
  17. "Did you reboot?"
  18. Ate lunch at your desk
  19. "You've never seen anyone as bad as me"
  20. Debt over $72,000
  21. Called client to talk about payoff quote
  22. Client just "poppin' in"
  23. Walked to the printer forgetting to print
  24. Used the payout forecast