Called clientto talk aboutpayoff quoteLost trackof time andnoticed itwas 6pmDebtover$72,000Have toexplainconsequencesof nopayClient sohappythey hugyouAte lunchat yourdeskMultiple VMfrom sameclient insame dayTalked withfour othercounselorsin same dayTechnicaldifficultiesonwebinar"Did youreboot?"Client just"poppin'in""You'venever seenanyone asbad as me"DaydreamsaboutbeachvacationOutreachcallInputShake fistat "Createnewpassword"Presentationto more than5 peopleDeer in theheadlights(you orclient)UsedBridge toBenefitsMutteredto self onphone witha creditorChange ofcreditorform filledoutUsed thepayoutforecastWalked tothe printerforgettingto print"Do you dodebtsettlement?"ACHchangerequestCalled clientto talk aboutpayoff quoteLost trackof time andnoticed itwas 6pmDebtover$72,000Have toexplainconsequencesof nopayClient sohappythey hugyouAte lunchat yourdeskMultiple VMfrom sameclient insame dayTalked withfour othercounselorsin same dayTechnicaldifficultiesonwebinar"Did youreboot?"Client just"poppin'in""You'venever seenanyone asbad as me"DaydreamsaboutbeachvacationOutreachcallInputShake fistat "Createnewpassword"Presentationto more than5 peopleDeer in theheadlights(you orclient)UsedBridge toBenefitsMutteredto self onphone witha creditorChange ofcreditorform filledoutUsed thepayoutforecastWalked tothe printerforgettingto print"Do you dodebtsettlement?"ACHchangerequest

Life of a Counselor - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called client to talk about payoff quote
  2. Lost track of time and noticed it was 6pm
  3. Debt over $72,000
  4. Have to explain consequences of nopay
  5. Client so happy they hug you
  6. Ate lunch at your desk
  7. Multiple VM from same client in same day
  8. Talked with four other counselors in same day
  9. Technical difficulties on webinar
  10. "Did you reboot?"
  11. Client just "poppin' in"
  12. "You've never seen anyone as bad as me"
  13. Daydreams about beach vacation
  14. Outreach call Input
  15. Shake fist at "Create new password"
  16. Presentation to more than 5 people
  17. Deer in the headlights (you or client)
  18. Used Bridge to Benefits
  19. Muttered to self on phone with a creditor
  20. Change of creditor form filled out
  21. Used the payout forecast
  22. Walked to the printer forgetting to print
  23. "Do you do debt settlement?"
  24. ACH change request