Deal with aSSP, SMPor SPPqueryDeal with acntr bornbetween1990 -1995Speak toa CIScntrSpeak to acntr whosetax code is1257L (C)Transfer acall toanotherdepartmentAnswer aquery onreferencesTake areturnwelcomecallDeal witha NESTpensionqueryDeal witha holidaypay queryCntr who'ssurnamestarts withATake atransferredcall fromanotherdepartmentMakesomeone aleaver ontraffic lightsConfirmsomeone'spayment isprocessingDeal witha salarysacrificequeryDeal witha taxqueryMake anewillustrationReceive amissinginvoicecall backPick up acasereferred frompayrollSpeak toa cntrwho's agyis HaysExplainemployersNI to acntrSend acntr a re-join linkConfirma marginto a cntrSend aproductswitch linkDeal withanexpensesqueryCntr who'ssurnamestarts withSDeal with aSSP, SMPor SPPqueryDeal with acntr bornbetween1990 -1995Speak toa CIScntrSpeak to acntr whosetax code is1257L (C)Transfer acall toanotherdepartmentAnswer aquery onreferencesTake areturnwelcomecallDeal witha NESTpensionqueryDeal witha holidaypay queryCntr who'ssurnamestarts withATake atransferredcall fromanotherdepartmentMakesomeone aleaver ontraffic lightsConfirmsomeone'spayment isprocessingDeal witha salarysacrificequeryDeal witha taxqueryMake anewillustrationReceive amissinginvoicecall backPick up acasereferred frompayrollSpeak toa cntrwho's agyis HaysExplainemployersNI to acntrSend acntr a re-join linkConfirma marginto a cntrSend aproductswitch linkDeal withanexpensesqueryCntr who'ssurnamestarts withS

Customer Care Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deal with a SSP, SMP or SPP query
  2. Deal with a cntr born between 1990 -1995
  3. Speak to a CIS cntr
  4. Speak to a cntr whose tax code is 1257L (C)
  5. Transfer a call to another department
  6. Answer a query on references
  7. Take a return welcome call
  8. Deal with a NEST pension query
  9. Deal with a holiday pay query
  10. Cntr who's surname starts with A
  11. Take a transferred call from another department
  12. Make someone a leaver on traffic lights
  13. Confirm someone's payment is processing
  14. Deal with a salary sacrifice query
  15. Deal with a tax query
  16. Make a new illustration
  17. Receive a missing invoice call back
  18. Pick up a case referred from payroll
  19. Speak to a cntr who's agy is Hays
  20. Explain employers NI to a cntr
  21. Send a cntr a re-join link
  22. Confirm a margin to a cntr
  23. Send a product switch link
  24. Deal with an expenses query
  25. Cntr who's surname starts with S