Makesomeone aleaver ontraffic lightsTransfer acall toanotherdepartmentCntr who'ssurnamestarts withASend aproductswitch linkConfirmsomeone'spayment isprocessingDeal witha salarysacrificequeryDeal witha NESTpensionqueryConfirma marginto a cntrDeal witha holidaypay queryPick up acasereferred frompayrollExplainemployersNI to acntrDeal with aSSP, SMPor SPPqueryDeal with acntr bornbetween1990 -1995Receive amissinginvoicecall backSpeak toa CIScntrDeal witha taxqueryTake areturnwelcomecallSpeak to acntr whosetax code is1257L (C)Make anewillustrationCntr who'ssurnamestarts withSSpeak toa cntrwho's agyis HaysSend acntr a re-join linkDeal withanexpensesqueryTake atransferredcall fromanotherdepartmentAnswer aquery onreferencesMakesomeone aleaver ontraffic lightsTransfer acall toanotherdepartmentCntr who'ssurnamestarts withASend aproductswitch linkConfirmsomeone'spayment isprocessingDeal witha salarysacrificequeryDeal witha NESTpensionqueryConfirma marginto a cntrDeal witha holidaypay queryPick up acasereferred frompayrollExplainemployersNI to acntrDeal with aSSP, SMPor SPPqueryDeal with acntr bornbetween1990 -1995Receive amissinginvoicecall backSpeak toa CIScntrDeal witha taxqueryTake areturnwelcomecallSpeak to acntr whosetax code is1257L (C)Make anewillustrationCntr who'ssurnamestarts withSSpeak toa cntrwho's agyis HaysSend acntr a re-join linkDeal withanexpensesqueryTake atransferredcall fromanotherdepartmentAnswer aquery onreferences

Customer Care Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make someone a leaver on traffic lights
  2. Transfer a call to another department
  3. Cntr who's surname starts with A
  4. Send a product switch link
  5. Confirm someone's payment is processing
  6. Deal with a salary sacrifice query
  7. Deal with a NEST pension query
  8. Confirm a margin to a cntr
  9. Deal with a holiday pay query
  10. Pick up a case referred from payroll
  11. Explain employers NI to a cntr
  12. Deal with a SSP, SMP or SPP query
  13. Deal with a cntr born between 1990 -1995
  14. Receive a missing invoice call back
  15. Speak to a CIS cntr
  16. Deal with a tax query
  17. Take a return welcome call
  18. Speak to a cntr whose tax code is 1257L (C)
  19. Make a new illustration
  20. Cntr who's surname starts with S
  21. Speak to a cntr who's agy is Hays
  22. Send a cntr a re-join link
  23. Deal with an expenses query
  24. Take a transferred call from another department
  25. Answer a query on references