Deal witha NESTpensionquerySpeak toa cntrwho's agyis HaysDeal with aSSP, SMPor SPPqueryAnswer aquery onreferencesMake anewillustrationDeal withanexpensesqueryPick up acasereferred frompayrollConfirma marginto a cntrSpeak to acntr whosetax code is1257L (C)Take atransferredcall fromanotherdepartmentCntr who'ssurnamestarts withADeal witha salarysacrificequerySend acntr a re-join linkDeal with acntr bornbetween1990 -1995Deal witha taxquerySpeak toa CIScntrConfirmsomeone'spayment isprocessingDeal witha holidaypay queryMakesomeone aleaver ontraffic lightsTransfer acall toanotherdepartmentCntr who'ssurnamestarts withSSend aproductswitch linkExplainemployersNI to acntrTake areturnwelcomecallReceive amissinginvoicecall backDeal witha NESTpensionquerySpeak toa cntrwho's agyis HaysDeal with aSSP, SMPor SPPqueryAnswer aquery onreferencesMake anewillustrationDeal withanexpensesqueryPick up acasereferred frompayrollConfirma marginto a cntrSpeak to acntr whosetax code is1257L (C)Take atransferredcall fromanotherdepartmentCntr who'ssurnamestarts withADeal witha salarysacrificequerySend acntr a re-join linkDeal with acntr bornbetween1990 -1995Deal witha taxquerySpeak toa CIScntrConfirmsomeone'spayment isprocessingDeal witha holidaypay queryMakesomeone aleaver ontraffic lightsTransfer acall toanotherdepartmentCntr who'ssurnamestarts withSSend aproductswitch linkExplainemployersNI to acntrTake areturnwelcomecallReceive amissinginvoicecall back

Customer Care Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deal with a NEST pension query
  2. Speak to a cntr who's agy is Hays
  3. Deal with a SSP, SMP or SPP query
  4. Answer a query on references
  5. Make a new illustration
  6. Deal with an expenses query
  7. Pick up a case referred from payroll
  8. Confirm a margin to a cntr
  9. Speak to a cntr whose tax code is 1257L (C)
  10. Take a transferred call from another department
  11. Cntr who's surname starts with A
  12. Deal with a salary sacrifice query
  13. Send a cntr a re-join link
  14. Deal with a cntr born between 1990 -1995
  15. Deal with a tax query
  16. Speak to a CIS cntr
  17. Confirm someone's payment is processing
  18. Deal with a holiday pay query
  19. Make someone a leaver on traffic lights
  20. Transfer a call to another department
  21. Cntr who's surname starts with S
  22. Send a product switch link
  23. Explain employers NI to a cntr
  24. Take a return welcome call
  25. Receive a missing invoice call back