Send acntr a re-join linkDeal witha salarysacrificequeryMakesomeone aleaver ontraffic lightsDeal with aSSP, SMPor SPPqueryDeal witha NESTpensionqueryConfirma marginto a cntrCntr who'ssurnamestarts withSDeal with acntr bornbetween1990 -1995Deal witha taxquerySend aproductswitch linkExplainemployersNI to acntrDeal withanexpensesquerySpeak to acntr whosetax code is1257L (C)Make anewillustrationSpeak toa cntrwho's agyis HaysConfirmsomeone'spayment isprocessingCntr who'ssurnamestarts withATake atransferredcall fromanotherdepartmentDeal witha holidaypay queryTransfer acall toanotherdepartmentSpeak toa CIScntrAnswer aquery onreferencesTake areturnwelcomecallPick up acasereferred frompayrollReceive amissinginvoicecall backSend acntr a re-join linkDeal witha salarysacrificequeryMakesomeone aleaver ontraffic lightsDeal with aSSP, SMPor SPPqueryDeal witha NESTpensionqueryConfirma marginto a cntrCntr who'ssurnamestarts withSDeal with acntr bornbetween1990 -1995Deal witha taxquerySend aproductswitch linkExplainemployersNI to acntrDeal withanexpensesquerySpeak to acntr whosetax code is1257L (C)Make anewillustrationSpeak toa cntrwho's agyis HaysConfirmsomeone'spayment isprocessingCntr who'ssurnamestarts withATake atransferredcall fromanotherdepartmentDeal witha holidaypay queryTransfer acall toanotherdepartmentSpeak toa CIScntrAnswer aquery onreferencesTake areturnwelcomecallPick up acasereferred frompayrollReceive amissinginvoicecall back

Customer Care Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a cntr a re-join link
  2. Deal with a salary sacrifice query
  3. Make someone a leaver on traffic lights
  4. Deal with a SSP, SMP or SPP query
  5. Deal with a NEST pension query
  6. Confirm a margin to a cntr
  7. Cntr who's surname starts with S
  8. Deal with a cntr born between 1990 -1995
  9. Deal with a tax query
  10. Send a product switch link
  11. Explain employers NI to a cntr
  12. Deal with an expenses query
  13. Speak to a cntr whose tax code is 1257L (C)
  14. Make a new illustration
  15. Speak to a cntr who's agy is Hays
  16. Confirm someone's payment is processing
  17. Cntr who's surname starts with A
  18. Take a transferred call from another department
  19. Deal with a holiday pay query
  20. Transfer a call to another department
  21. Speak to a CIS cntr
  22. Answer a query on references
  23. Take a return welcome call
  24. Pick up a case referred from payroll
  25. Receive a missing invoice call back