Pick up acasereferred frompayrollDeal withanexpensesqueryTake atransferredcall fromanotherdepartmentAnswer aquery onreferencesDeal with aSSP, SMPor SPPqueryCntr who'ssurnamestarts withASpeak to acntr whosetax code is1257L (C)Speak toa CIScntrSpeak toa cntrwho's agyis HaysConfirmsomeone'spayment isprocessingTransfer acall toanotherdepartmentTake areturnwelcomecallCntr who'ssurnamestarts withSSend aproductswitch linkDeal witha salarysacrificequeryDeal witha holidaypay queryExplainemployersNI to acntrDeal witha taxqueryMakesomeone aleaver ontraffic lightsReceive amissinginvoicecall backDeal witha NESTpensionqueryMake anewillustrationSend acntr a re-join linkConfirma marginto a cntrDeal with acntr bornbetween1990 -1995Pick up acasereferred frompayrollDeal withanexpensesqueryTake atransferredcall fromanotherdepartmentAnswer aquery onreferencesDeal with aSSP, SMPor SPPqueryCntr who'ssurnamestarts withASpeak to acntr whosetax code is1257L (C)Speak toa CIScntrSpeak toa cntrwho's agyis HaysConfirmsomeone'spayment isprocessingTransfer acall toanotherdepartmentTake areturnwelcomecallCntr who'ssurnamestarts withSSend aproductswitch linkDeal witha salarysacrificequeryDeal witha holidaypay queryExplainemployersNI to acntrDeal witha taxqueryMakesomeone aleaver ontraffic lightsReceive amissinginvoicecall backDeal witha NESTpensionqueryMake anewillustrationSend acntr a re-join linkConfirma marginto a cntrDeal with acntr bornbetween1990 -1995

Customer Care Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pick up a case referred from payroll
  2. Deal with an expenses query
  3. Take a transferred call from another department
  4. Answer a query on references
  5. Deal with a SSP, SMP or SPP query
  6. Cntr who's surname starts with A
  7. Speak to a cntr whose tax code is 1257L (C)
  8. Speak to a CIS cntr
  9. Speak to a cntr who's agy is Hays
  10. Confirm someone's payment is processing
  11. Transfer a call to another department
  12. Take a return welcome call
  13. Cntr who's surname starts with S
  14. Send a product switch link
  15. Deal with a salary sacrifice query
  16. Deal with a holiday pay query
  17. Explain employers NI to a cntr
  18. Deal with a tax query
  19. Make someone a leaver on traffic lights
  20. Receive a missing invoice call back
  21. Deal with a NEST pension query
  22. Make a new illustration
  23. Send a cntr a re-join link
  24. Confirm a margin to a cntr
  25. Deal with a cntr born between 1990 -1995