Pick up acasereferred frompayrollDeal with aSSP, SMPor SPPquerySpeak toa cntrwho's agyis HaysTransfer acall toanotherdepartmentMakesomeone aleaver ontraffic lightsConfirma marginto a cntrMake anewillustrationSend acntr a re-join linkSpeak toa CIScntrCntr who'ssurnamestarts withSExplainemployersNI to acntrConfirmsomeone'spayment isprocessingDeal witha taxqueryCntr who'ssurnamestarts withADeal witha holidaypay querySpeak to acntr whosetax code is1257L (C)Take atransferredcall fromanotherdepartmentSend aproductswitch linkDeal witha NESTpensionqueryDeal with acntr bornbetween1990 -1995Take areturnwelcomecallAnswer aquery onreferencesReceive amissinginvoicecall backDeal witha salarysacrificequeryDeal withanexpensesqueryPick up acasereferred frompayrollDeal with aSSP, SMPor SPPquerySpeak toa cntrwho's agyis HaysTransfer acall toanotherdepartmentMakesomeone aleaver ontraffic lightsConfirma marginto a cntrMake anewillustrationSend acntr a re-join linkSpeak toa CIScntrCntr who'ssurnamestarts withSExplainemployersNI to acntrConfirmsomeone'spayment isprocessingDeal witha taxqueryCntr who'ssurnamestarts withADeal witha holidaypay querySpeak to acntr whosetax code is1257L (C)Take atransferredcall fromanotherdepartmentSend aproductswitch linkDeal witha NESTpensionqueryDeal with acntr bornbetween1990 -1995Take areturnwelcomecallAnswer aquery onreferencesReceive amissinginvoicecall backDeal witha salarysacrificequeryDeal withanexpensesquery

Customer Care Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pick up a case referred from payroll
  2. Deal with a SSP, SMP or SPP query
  3. Speak to a cntr who's agy is Hays
  4. Transfer a call to another department
  5. Make someone a leaver on traffic lights
  6. Confirm a margin to a cntr
  7. Make a new illustration
  8. Send a cntr a re-join link
  9. Speak to a CIS cntr
  10. Cntr who's surname starts with S
  11. Explain employers NI to a cntr
  12. Confirm someone's payment is processing
  13. Deal with a tax query
  14. Cntr who's surname starts with A
  15. Deal with a holiday pay query
  16. Speak to a cntr whose tax code is 1257L (C)
  17. Take a transferred call from another department
  18. Send a product switch link
  19. Deal with a NEST pension query
  20. Deal with a cntr born between 1990 -1995
  21. Take a return welcome call
  22. Answer a query on references
  23. Receive a missing invoice call back
  24. Deal with a salary sacrifice query
  25. Deal with an expenses query