Send acntr a re-join linkSend aproductswitch linkCntr who'ssurnamestarts withASpeak toa cntrwho's agyis HaysMakesomeone aleaver ontraffic lightsDeal witha salarysacrificequeryConfirmsomeone'spayment isprocessingTransfer acall toanotherdepartmentDeal witha taxqueryDeal with aSSP, SMPor SPPqueryDeal witha holidaypay queryReceive amissinginvoicecall backMake anewillustrationTake atransferredcall fromanotherdepartmentDeal witha NESTpensionqueryTake areturnwelcomecallConfirma marginto a cntrExplainemployersNI to acntrSpeak toa CIScntrAnswer aquery onreferencesDeal with acntr bornbetween1990 -1995Cntr who'ssurnamestarts withSDeal withanexpensesqueryPick up acasereferred frompayrollSpeak to acntr whosetax code is1257L (C)Send acntr a re-join linkSend aproductswitch linkCntr who'ssurnamestarts withASpeak toa cntrwho's agyis HaysMakesomeone aleaver ontraffic lightsDeal witha salarysacrificequeryConfirmsomeone'spayment isprocessingTransfer acall toanotherdepartmentDeal witha taxqueryDeal with aSSP, SMPor SPPqueryDeal witha holidaypay queryReceive amissinginvoicecall backMake anewillustrationTake atransferredcall fromanotherdepartmentDeal witha NESTpensionqueryTake areturnwelcomecallConfirma marginto a cntrExplainemployersNI to acntrSpeak toa CIScntrAnswer aquery onreferencesDeal with acntr bornbetween1990 -1995Cntr who'ssurnamestarts withSDeal withanexpensesqueryPick up acasereferred frompayrollSpeak to acntr whosetax code is1257L (C)

Customer Care Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a cntr a re-join link
  2. Send a product switch link
  3. Cntr who's surname starts with A
  4. Speak to a cntr who's agy is Hays
  5. Make someone a leaver on traffic lights
  6. Deal with a salary sacrifice query
  7. Confirm someone's payment is processing
  8. Transfer a call to another department
  9. Deal with a tax query
  10. Deal with a SSP, SMP or SPP query
  11. Deal with a holiday pay query
  12. Receive a missing invoice call back
  13. Make a new illustration
  14. Take a transferred call from another department
  15. Deal with a NEST pension query
  16. Take a return welcome call
  17. Confirm a margin to a cntr
  18. Explain employers NI to a cntr
  19. Speak to a CIS cntr
  20. Answer a query on references
  21. Deal with a cntr born between 1990 -1995
  22. Cntr who's surname starts with S
  23. Deal with an expenses query
  24. Pick up a case referred from payroll
  25. Speak to a cntr whose tax code is 1257L (C)