Take areturnwelcomecallExplainemployersNI to acntrDeal with acntr bornbetween1990 -1995Send acntr a re-join linkSpeak to acntr whosetax code is1257L (C)Pick up acasereferred frompayrollDeal witha salarysacrificequeryAnswer aquery onreferencesConfirma marginto a cntrSpeak toa CIScntrDeal withanexpensesqueryCntr who'ssurnamestarts withADeal with aSSP, SMPor SPPquerySend aproductswitch linkTake atransferredcall fromanotherdepartmentDeal witha taxqueryConfirmsomeone'spayment isprocessingCntr who'ssurnamestarts withSReceive amissinginvoicecall backMakesomeone aleaver ontraffic lightsSpeak toa cntrwho's agyis HaysTransfer acall toanotherdepartmentDeal witha holidaypay queryDeal witha NESTpensionqueryMake anewillustrationTake areturnwelcomecallExplainemployersNI to acntrDeal with acntr bornbetween1990 -1995Send acntr a re-join linkSpeak to acntr whosetax code is1257L (C)Pick up acasereferred frompayrollDeal witha salarysacrificequeryAnswer aquery onreferencesConfirma marginto a cntrSpeak toa CIScntrDeal withanexpensesqueryCntr who'ssurnamestarts withADeal with aSSP, SMPor SPPquerySend aproductswitch linkTake atransferredcall fromanotherdepartmentDeal witha taxqueryConfirmsomeone'spayment isprocessingCntr who'ssurnamestarts withSReceive amissinginvoicecall backMakesomeone aleaver ontraffic lightsSpeak toa cntrwho's agyis HaysTransfer acall toanotherdepartmentDeal witha holidaypay queryDeal witha NESTpensionqueryMake anewillustration

Customer Care Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a return welcome call
  2. Explain employers NI to a cntr
  3. Deal with a cntr born between 1990 -1995
  4. Send a cntr a re-join link
  5. Speak to a cntr whose tax code is 1257L (C)
  6. Pick up a case referred from payroll
  7. Deal with a salary sacrifice query
  8. Answer a query on references
  9. Confirm a margin to a cntr
  10. Speak to a CIS cntr
  11. Deal with an expenses query
  12. Cntr who's surname starts with A
  13. Deal with a SSP, SMP or SPP query
  14. Send a product switch link
  15. Take a transferred call from another department
  16. Deal with a tax query
  17. Confirm someone's payment is processing
  18. Cntr who's surname starts with S
  19. Receive a missing invoice call back
  20. Make someone a leaver on traffic lights
  21. Speak to a cntr who's agy is Hays
  22. Transfer a call to another department
  23. Deal with a holiday pay query
  24. Deal with a NEST pension query
  25. Make a new illustration