paraphraseon a callduring aDSAsk aboutusing theirphoneRecapon a callin a DS1 Day ofACW lessthan 25100%Empathyduring DSParticipatein a D.O.DaysactivityWear U.S.CellularLogo1 Day ofAHT lessthan 600ReadRudel'sPriorityemail1 Day ofhold lessthan 15secondsUsedEquipmenttab duringDSshared bestpractice orfeedbackwith peer100% ona callevaluationOfferedDataCapsRecognizea peer forempathyParticipatein a CSWdress updayparaphraseon a callduring aDSAsk aboutusing theirphoneRecapon a callin a DS1 Day ofACW lessthan 25100%Empathyduring DSParticipatein a D.O.DaysactivityWear U.S.CellularLogo1 Day ofAHT lessthan 600ReadRudel'sPriorityemail1 Day ofhold lessthan 15secondsUsedEquipmenttab duringDSshared bestpractice orfeedbackwith peer100% ona callevaluationOfferedDataCapsRecognizea peer forempathyParticipatein a CSWdress upday

B2B BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. paraphrase on a call during a DS
  2. Ask about using their phone
  3. Recap on a call in a DS
  4. 1 Day of ACW less than 25
  5. 100% Empathy during DS
  6. Participate in a D.O. Days activity
  7. Wear U.S. Cellular Logo
  8. 1 Day of AHT less than 600
  9. Read Rudel's Priority email
  10. 1 Day of hold less than 15 seconds
  11. Used Equipment tab during DS
  12. shared best practice or feedback with peer
  13. 100% on a call evaluation
  14. Offered Data Caps
  15. Recognize a peer for empathy
  16. Participate in a CSW dress up day