Hilb Group Customer Satisfaction BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I need to file a claim
2. Thank you very much
3. “What’s the turnaround time?”
4. Why did my policy go up?
5. I want to add a vehicle
6. Are you guys always in a meeting?
7. I need to update my policy
8. “Is this G&N, Mackintire, Marsh Kemp, etc”
9. I’m having a hard time hearing you
10. You’ve been so helpful
11. I can’t get anyone on the phone
12. I didn’t receive it (bill/dec page/email)
13. I keep getting voicemail
14. Dealer said they faxed the paperwork over. I’m following up...
15. I left a message, no one has called me back
16. I need a COI
17. You’ve been great to work with!
18. I want to register a car
19. The person I spoke with earlier was nice
20. I need to pay my bill
21. This never happened at *previous agency*
22. I’m sorry, I’m really frustrated with ...
23. My child got permit. What next?
24. The person I spoke to earlier was rude