VerifyInsuranceRXStatusMedRefillRequest(1) MedExplainSDAProcessCBTTookPaymentReferralRequestCallBackTransferto PAMedRefillRequest(2) MedsVerifyApptAngryPTMessagesupportteam TransfertoCWCCRISISCALLDUIPT"I have amissed callfrom thisnumber"CancelWithin24IntakeFamilymemberof PTCallsRescheduleApt Providercalls outUploadNew PTPPW"Have agreat restof yourday"VerifyInsuranceRXStatusMedRefillRequest(1) MedExplainSDAProcessCBTTookPaymentReferralRequestCallBackTransferto PAMedRefillRequest(2) MedsVerifyApptAngryPTMessagesupportteam TransfertoCWCCRISISCALLDUIPT"I have amissed callfrom thisnumber"CancelWithin24IntakeFamilymemberof PTCallsRescheduleApt Providercalls outUploadNew PTPPW"Have agreat restof yourday"

Mental Health Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify Insurance
  2. RX Status
  3. Med Refill Request (1) Med
  4. Explain SDA Process
  5. CBT
  6. Took Payment
  7. Referral Request
  8. Call Back
  9. Transfer to PA
  10. Med Refill Request (2) Meds
  11. Verify Appt
  12. Angry PT
  13. Message support team
  14. Transfer to CWC
  15. CRISIS CALL
  16. DUI PT
  17. "I have a missed call from this number"
  18. Cancel Within 24
  19. Intake
  20. Family member of PT Calls
  21. Reschedule Apt
  22. Provider calls out
  23. Upload New PT PPW
  24. "Have a great rest of your day"