TransfertoCWCTookPaymentCRISISCALLMedRefillRequest(2) MedsVerifyInsuranceRXStatusVerifyApptDUIPTCallBackExplainSDAProcessReferralRequestCancelWithin24Providercalls outFamilymemberof PTCallsIntakeMessagesupportteam "I have amissed callfrom thisnumber"MedRefillRequest(1) MedAngryPTTransferto PAUploadNew PTPPW"Have agreat restof yourday"CBTRescheduleApt TransfertoCWCTookPaymentCRISISCALLMedRefillRequest(2) MedsVerifyInsuranceRXStatusVerifyApptDUIPTCallBackExplainSDAProcessReferralRequestCancelWithin24Providercalls outFamilymemberof PTCallsIntakeMessagesupportteam "I have amissed callfrom thisnumber"MedRefillRequest(1) MedAngryPTTransferto PAUploadNew PTPPW"Have agreat restof yourday"CBTRescheduleApt 

Mental Health Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to CWC
  2. Took Payment
  3. CRISIS CALL
  4. Med Refill Request (2) Meds
  5. Verify Insurance
  6. RX Status
  7. Verify Appt
  8. DUI PT
  9. Call Back
  10. Explain SDA Process
  11. Referral Request
  12. Cancel Within 24
  13. Provider calls out
  14. Family member of PT Calls
  15. Intake
  16. Message support team
  17. "I have a missed call from this number"
  18. Med Refill Request (1) Med
  19. Angry PT
  20. Transfer to PA
  21. Upload New PT PPW
  22. "Have a great rest of your day"
  23. CBT
  24. Reschedule Apt