ExplainSDAProcessCallBackUploadNew PTPPWProvidercalls outTransferto PAReferralRequestVerifyInsuranceRXStatusMessagesupportteam MedRefillRequest(2) Meds"I have amissed callfrom thisnumber"RescheduleApt TransfertoCWCIntakeTookPaymentAngryPT"Have agreat restof yourday"CRISISCALLCancelWithin24VerifyApptCBTFamilymemberof PTCallsMedRefillRequest(1) MedDUIPTExplainSDAProcessCallBackUploadNew PTPPWProvidercalls outTransferto PAReferralRequestVerifyInsuranceRXStatusMessagesupportteam MedRefillRequest(2) Meds"I have amissed callfrom thisnumber"RescheduleApt TransfertoCWCIntakeTookPaymentAngryPT"Have agreat restof yourday"CRISISCALLCancelWithin24VerifyApptCBTFamilymemberof PTCallsMedRefillRequest(1) MedDUIPT

Mental Health Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain SDA Process
  2. Call Back
  3. Upload New PT PPW
  4. Provider calls out
  5. Transfer to PA
  6. Referral Request
  7. Verify Insurance
  8. RX Status
  9. Message support team
  10. Med Refill Request (2) Meds
  11. "I have a missed call from this number"
  12. Reschedule Apt
  13. Transfer to CWC
  14. Intake
  15. Took Payment
  16. Angry PT
  17. "Have a great rest of your day"
  18. CRISIS CALL
  19. Cancel Within 24
  20. Verify Appt
  21. CBT
  22. Family member of PT Calls
  23. Med Refill Request (1) Med
  24. DUI PT