VerifyApptReferralRequest"I have amissed callfrom thisnumber"MedRefillRequest(2) MedsRXStatusRescheduleApt IntakeExplainSDAProcessUploadNew PTPPWDUIPTTransferto PATransfertoCWCVerifyInsuranceMedRefillRequest(1) MedCallBackCBTCancelWithin24TookPaymentAngryPT"Have agreat restof yourday"Messagesupportteam CRISISCALLFamilymemberof PTCallsProvidercalls outVerifyApptReferralRequest"I have amissed callfrom thisnumber"MedRefillRequest(2) MedsRXStatusRescheduleApt IntakeExplainSDAProcessUploadNew PTPPWDUIPTTransferto PATransfertoCWCVerifyInsuranceMedRefillRequest(1) MedCallBackCBTCancelWithin24TookPaymentAngryPT"Have agreat restof yourday"Messagesupportteam CRISISCALLFamilymemberof PTCallsProvidercalls out

Mental Health Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify Appt
  2. Referral Request
  3. "I have a missed call from this number"
  4. Med Refill Request (2) Meds
  5. RX Status
  6. Reschedule Apt
  7. Intake
  8. Explain SDA Process
  9. Upload New PT PPW
  10. DUI PT
  11. Transfer to PA
  12. Transfer to CWC
  13. Verify Insurance
  14. Med Refill Request (1) Med
  15. Call Back
  16. CBT
  17. Cancel Within 24
  18. Took Payment
  19. Angry PT
  20. "Have a great rest of your day"
  21. Message support team
  22. CRISIS CALL
  23. Family member of PT Calls
  24. Provider calls out