CBTFamilymemberof PTCallsCallBackMessagesupportteam DUIPTProvidercalls outExplainSDAProcess"I have amissed callfrom thisnumber"RXStatusMedRefillRequest(1) MedCRISISCALLTransfertoCWCVerifyApptTookPaymentReferralRequestMedRefillRequest(2) MedsAngryPTTransferto PARescheduleApt UploadNew PTPPWIntakeCancelWithin24"Have agreat restof yourday"VerifyInsuranceCBTFamilymemberof PTCallsCallBackMessagesupportteam DUIPTProvidercalls outExplainSDAProcess"I have amissed callfrom thisnumber"RXStatusMedRefillRequest(1) MedCRISISCALLTransfertoCWCVerifyApptTookPaymentReferralRequestMedRefillRequest(2) MedsAngryPTTransferto PARescheduleApt UploadNew PTPPWIntakeCancelWithin24"Have agreat restof yourday"VerifyInsurance

Mental Health Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CBT
  2. Family member of PT Calls
  3. Call Back
  4. Message support team
  5. DUI PT
  6. Provider calls out
  7. Explain SDA Process
  8. "I have a missed call from this number"
  9. RX Status
  10. Med Refill Request (1) Med
  11. CRISIS CALL
  12. Transfer to CWC
  13. Verify Appt
  14. Took Payment
  15. Referral Request
  16. Med Refill Request (2) Meds
  17. Angry PT
  18. Transfer to PA
  19. Reschedule Apt
  20. Upload New PT PPW
  21. Intake
  22. Cancel Within 24
  23. "Have a great rest of your day"
  24. Verify Insurance