MedRefillRequest(2) MedsExplainSDAProcessIntakeVerifyInsuranceDUIPTAngryPTTransfertoCWCUploadNew PTPPWRescheduleApt ReferralRequestCBTCRISISCALLCancelWithin24VerifyAppt"Have agreat restof yourday"TookPaymentFamilymemberof PTCallsMessagesupportteam "I have amissed callfrom thisnumber"Transferto PAProvidercalls outRXStatusMedRefillRequest(1) MedCallBackMedRefillRequest(2) MedsExplainSDAProcessIntakeVerifyInsuranceDUIPTAngryPTTransfertoCWCUploadNew PTPPWRescheduleApt ReferralRequestCBTCRISISCALLCancelWithin24VerifyAppt"Have agreat restof yourday"TookPaymentFamilymemberof PTCallsMessagesupportteam "I have amissed callfrom thisnumber"Transferto PAProvidercalls outRXStatusMedRefillRequest(1) MedCallBack

Mental Health Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Med Refill Request (2) Meds
  2. Explain SDA Process
  3. Intake
  4. Verify Insurance
  5. DUI PT
  6. Angry PT
  7. Transfer to CWC
  8. Upload New PT PPW
  9. Reschedule Apt
  10. Referral Request
  11. CBT
  12. CRISIS CALL
  13. Cancel Within 24
  14. Verify Appt
  15. "Have a great rest of your day"
  16. Took Payment
  17. Family member of PT Calls
  18. Message support team
  19. "I have a missed call from this number"
  20. Transfer to PA
  21. Provider calls out
  22. RX Status
  23. Med Refill Request (1) Med
  24. Call Back