Customer callto changebookingbecause theydon't like theweatherWent towrongterminal:Route 2 vsRoute 30NorthernRoutebooking fromNorthernGulf QueueWhen "Cannotreset Password"=has not renewed/created accountConsolidatingmultipleexperiencecards acquiredover timeSummerWaitlist forRV in theNorth"Where'stheWiFi?"BookedSaver/Prepaid fora Thru fare"Can I bring [a largeunwieldy item]on the ferry asa walk on?"MysteryCharge that= Purchaseon vesselU-Haulbookedwrong:OS vs CV"Do I needaPassport?"xTSANorthernbooking fromMajorRoutesQueue"Let megooglethat foryou" callsA call aboutFerries thatare not ours(Coho/Clipper, etc.)LastMinuteOverwide"Can youdeliver thispackageacross forme?"Last Minute touristday trip to Victoriaduring peak travel(the ButchartSpecial)Ask aboutferry tolocation wedon't service(e.g Tofino )"I thought around tripwas ONEbooking #"Major RouteBooking fromNorthernRoute QueueMisspronouncingBC placenames (e.g.Nanaimo)"Whendoes thebuffet re-open"Anythingannoyingrelated toa SaverCustomer callto changebookingbecause theydon't like theweatherWent towrongterminal:Route 2 vsRoute 30NorthernRoutebooking fromNorthernGulf QueueWhen "Cannotreset Password"=has not renewed/created accountConsolidatingmultipleexperiencecards acquiredover timeSummerWaitlist forRV in theNorth"Where'stheWiFi?"BookedSaver/Prepaid fora Thru fare"Can I bring [a largeunwieldy item]on the ferry asa walk on?"MysteryCharge that= Purchaseon vesselU-Haulbookedwrong:OS vs CV"Do I needaPassport?"xTSANorthernbooking fromMajorRoutesQueue"Let megooglethat foryou" callsA call aboutFerries thatare not ours(Coho/Clipper, etc.)LastMinuteOverwide"Can youdeliver thispackageacross forme?"Last Minute touristday trip to Victoriaduring peak travel(the ButchartSpecial)Ask aboutferry tolocation wedon't service(e.g Tofino )"I thought around tripwas ONEbooking #"Major RouteBooking fromNorthernRoute QueueMisspronouncingBC placenames (e.g.Nanaimo)"Whendoes thebuffet re-open"Anythingannoyingrelated toa Saver

Summer Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer call to change booking because they don't like the weather
  2. Went to wrong terminal: Route 2 vs Route 30
  3. Northern Route booking from Northern Gulf Queue
  4. When "Cannot reset Password"= has not renewed/ created account
  5. Consolidating multiple experience cards acquired over time
  6. Summer Waitlist for RV in the North
  7. "Where's the WiFi?"
  8. Booked Saver/ Prepaid for a Thru fare
  9. "Can I bring [ a large unwieldy item] on the ferry as a walk on?"
  10. Mystery Charge that = Purchase on vessel
  11. U-Haul booked wrong: OS vs CV
  12. "Do I need a Passport?" xTSA
  13. Northern booking from Major Routes Queue
  14. "Let me google that for you" calls
  15. A call about Ferries that are not ours (Coho/ Clipper, etc.)
  16. Last Minute Overwide
  17. "Can you deliver this package across for me?"
  18. Last Minute tourist day trip to Victoria during peak travel (the Butchart Special)
  19. Ask about ferry to location we don't service (e.g Tofino )
  20. "I thought a round trip was ONE booking #"
  21. Major Route Booking from Northern Route Queue
  22. Miss pronouncing BC place names (e.g. Nanaimo)
  23. "When does the buffet re-open"
  24. Anything annoying related to a Saver