SummerWaitlist forRV in theNorthNorthernRoutebooking fromNorthernGulf QueueLastMinuteOverwide"Can youdeliver thispackageacross forme?"When "Cannotreset Password"=has not renewed/created accountMajor RouteBooking fromNorthernRoute QueueConsolidatingmultipleexperiencecards acquiredover timeAnythingannoyingrelated toa SaverCustomer callto changebookingbecause theydon't like theweather"Let megooglethat foryou" callsMysteryCharge that= Purchaseon vessel"Can I bring [a largeunwieldy item]on the ferry asa walk on?""Where'stheWiFi?"Northernbooking fromMajorRoutesQueue"I thought around tripwas ONEbooking #"A call aboutFerries thatare not ours(Coho/Clipper, etc.)U-Haulbookedwrong:OS vs CVMisspronouncingBC placenames (e.g.Nanaimo)Went towrongterminal:Route 2 vsRoute 30"Do I needaPassport?"xTSA"Whendoes thebuffet re-open"BookedSaver/Prepaid fora Thru fareLast Minute touristday trip to Victoriaduring peak travel(the ButchartSpecial)Ask aboutferry tolocation wedon't service(e.g Tofino )SummerWaitlist forRV in theNorthNorthernRoutebooking fromNorthernGulf QueueLastMinuteOverwide"Can youdeliver thispackageacross forme?"When "Cannotreset Password"=has not renewed/created accountMajor RouteBooking fromNorthernRoute QueueConsolidatingmultipleexperiencecards acquiredover timeAnythingannoyingrelated toa SaverCustomer callto changebookingbecause theydon't like theweather"Let megooglethat foryou" callsMysteryCharge that= Purchaseon vessel"Can I bring [a largeunwieldy item]on the ferry asa walk on?""Where'stheWiFi?"Northernbooking fromMajorRoutesQueue"I thought around tripwas ONEbooking #"A call aboutFerries thatare not ours(Coho/Clipper, etc.)U-Haulbookedwrong:OS vs CVMisspronouncingBC placenames (e.g.Nanaimo)Went towrongterminal:Route 2 vsRoute 30"Do I needaPassport?"xTSA"Whendoes thebuffet re-open"BookedSaver/Prepaid fora Thru fareLast Minute touristday trip to Victoriaduring peak travel(the ButchartSpecial)Ask aboutferry tolocation wedon't service(e.g Tofino )

Summer Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Summer Waitlist for RV in the North
  2. Northern Route booking from Northern Gulf Queue
  3. Last Minute Overwide
  4. "Can you deliver this package across for me?"
  5. When "Cannot reset Password"= has not renewed/ created account
  6. Major Route Booking from Northern Route Queue
  7. Consolidating multiple experience cards acquired over time
  8. Anything annoying related to a Saver
  9. Customer call to change booking because they don't like the weather
  10. "Let me google that for you" calls
  11. Mystery Charge that = Purchase on vessel
  12. "Can I bring [ a large unwieldy item] on the ferry as a walk on?"
  13. "Where's the WiFi?"
  14. Northern booking from Major Routes Queue
  15. "I thought a round trip was ONE booking #"
  16. A call about Ferries that are not ours (Coho/ Clipper, etc.)
  17. U-Haul booked wrong: OS vs CV
  18. Miss pronouncing BC place names (e.g. Nanaimo)
  19. Went to wrong terminal: Route 2 vs Route 30
  20. "Do I need a Passport?" xTSA
  21. "When does the buffet re-open"
  22. Booked Saver/ Prepaid for a Thru fare
  23. Last Minute tourist day trip to Victoria during peak travel (the Butchart Special)
  24. Ask about ferry to location we don't service (e.g Tofino )