BookedSaver/Prepaid fora Thru fareWent towrongterminal:Route 2 vsRoute 30NorthernRoutebooking fromNorthernGulf QueueMisspronouncingBC placenames (e.g.Nanaimo)"Can youdeliver thispackageacross forme?"Anythingannoyingrelated toa SaverU-Haulbookedwrong:OS vs CVCustomer callto changebookingbecause theydon't like theweather"Whendoes thebuffet re-open""Do I needaPassport?"xTSAWhen "Cannotreset Password"=has not renewed/created accountSummerWaitlist forRV in theNorthLast Minute touristday trip to Victoriaduring peak travel(the ButchartSpecial)Northernbooking fromMajorRoutesQueue"I thought around tripwas ONEbooking #""Where'stheWiFi?"MysteryCharge that= Purchaseon vessel"Let megooglethat foryou" callsMajor RouteBooking fromNorthernRoute QueueAsk aboutferry tolocation wedon't service(e.g Tofino )LastMinuteOverwideConsolidatingmultipleexperiencecards acquiredover time"Can I bring [a largeunwieldy item]on the ferry asa walk on?"A call aboutFerries thatare not ours(Coho/Clipper, etc.)BookedSaver/Prepaid fora Thru fareWent towrongterminal:Route 2 vsRoute 30NorthernRoutebooking fromNorthernGulf QueueMisspronouncingBC placenames (e.g.Nanaimo)"Can youdeliver thispackageacross forme?"Anythingannoyingrelated toa SaverU-Haulbookedwrong:OS vs CVCustomer callto changebookingbecause theydon't like theweather"Whendoes thebuffet re-open""Do I needaPassport?"xTSAWhen "Cannotreset Password"=has not renewed/created accountSummerWaitlist forRV in theNorthLast Minute touristday trip to Victoriaduring peak travel(the ButchartSpecial)Northernbooking fromMajorRoutesQueue"I thought around tripwas ONEbooking #""Where'stheWiFi?"MysteryCharge that= Purchaseon vessel"Let megooglethat foryou" callsMajor RouteBooking fromNorthernRoute QueueAsk aboutferry tolocation wedon't service(e.g Tofino )LastMinuteOverwideConsolidatingmultipleexperiencecards acquiredover time"Can I bring [a largeunwieldy item]on the ferry asa walk on?"A call aboutFerries thatare not ours(Coho/Clipper, etc.)

Summer Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked Saver/ Prepaid for a Thru fare
  2. Went to wrong terminal: Route 2 vs Route 30
  3. Northern Route booking from Northern Gulf Queue
  4. Miss pronouncing BC place names (e.g. Nanaimo)
  5. "Can you deliver this package across for me?"
  6. Anything annoying related to a Saver
  7. U-Haul booked wrong: OS vs CV
  8. Customer call to change booking because they don't like the weather
  9. "When does the buffet re-open"
  10. "Do I need a Passport?" xTSA
  11. When "Cannot reset Password"= has not renewed/ created account
  12. Summer Waitlist for RV in the North
  13. Last Minute tourist day trip to Victoria during peak travel (the Butchart Special)
  14. Northern booking from Major Routes Queue
  15. "I thought a round trip was ONE booking #"
  16. "Where's the WiFi?"
  17. Mystery Charge that = Purchase on vessel
  18. "Let me google that for you" calls
  19. Major Route Booking from Northern Route Queue
  20. Ask about ferry to location we don't service (e.g Tofino )
  21. Last Minute Overwide
  22. Consolidating multiple experience cards acquired over time
  23. "Can I bring [ a large unwieldy item] on the ferry as a walk on?"
  24. A call about Ferries that are not ours (Coho/ Clipper, etc.)