"I thought around tripwas ONEbooking #""Can I bring [a largeunwieldy item]on the ferry asa walk on?"U-Haulbookedwrong:OS vs CVMisspronouncingBC placenames (e.g.Nanaimo)A call aboutFerries thatare not ours(Coho/Clipper, etc.)Went towrongterminal:Route 2 vsRoute 30MysteryCharge that= Purchaseon vesselAsk aboutferry tolocation wedon't service(e.g Tofino )BookedSaver/Prepaid fora Thru fare"Can youdeliver thispackageacross forme?"Customer callto changebookingbecause theydon't like theweather"Whendoes thebuffet re-open"When "Cannotreset Password"=has not renewed/created accountLastMinuteOverwide"Let megooglethat foryou" callsSummerWaitlist forRV in theNorthConsolidatingmultipleexperiencecards acquiredover time"Do I needaPassport?"xTSALast Minute touristday trip to Victoriaduring peak travel(the ButchartSpecial)NorthernRoutebooking fromNorthernGulf Queue"Where'stheWiFi?"Major RouteBooking fromNorthernRoute QueueNorthernbooking fromMajorRoutesQueueAnythingannoyingrelated toa Saver"I thought around tripwas ONEbooking #""Can I bring [a largeunwieldy item]on the ferry asa walk on?"U-Haulbookedwrong:OS vs CVMisspronouncingBC placenames (e.g.Nanaimo)A call aboutFerries thatare not ours(Coho/Clipper, etc.)Went towrongterminal:Route 2 vsRoute 30MysteryCharge that= Purchaseon vesselAsk aboutferry tolocation wedon't service(e.g Tofino )BookedSaver/Prepaid fora Thru fare"Can youdeliver thispackageacross forme?"Customer callto changebookingbecause theydon't like theweather"Whendoes thebuffet re-open"When "Cannotreset Password"=has not renewed/created accountLastMinuteOverwide"Let megooglethat foryou" callsSummerWaitlist forRV in theNorthConsolidatingmultipleexperiencecards acquiredover time"Do I needaPassport?"xTSALast Minute touristday trip to Victoriaduring peak travel(the ButchartSpecial)NorthernRoutebooking fromNorthernGulf Queue"Where'stheWiFi?"Major RouteBooking fromNorthernRoute QueueNorthernbooking fromMajorRoutesQueueAnythingannoyingrelated toa Saver

Summer Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I thought a round trip was ONE booking #"
  2. "Can I bring [ a large unwieldy item] on the ferry as a walk on?"
  3. U-Haul booked wrong: OS vs CV
  4. Miss pronouncing BC place names (e.g. Nanaimo)
  5. A call about Ferries that are not ours (Coho/ Clipper, etc.)
  6. Went to wrong terminal: Route 2 vs Route 30
  7. Mystery Charge that = Purchase on vessel
  8. Ask about ferry to location we don't service (e.g Tofino )
  9. Booked Saver/ Prepaid for a Thru fare
  10. "Can you deliver this package across for me?"
  11. Customer call to change booking because they don't like the weather
  12. "When does the buffet re-open"
  13. When "Cannot reset Password"= has not renewed/ created account
  14. Last Minute Overwide
  15. "Let me google that for you" calls
  16. Summer Waitlist for RV in the North
  17. Consolidating multiple experience cards acquired over time
  18. "Do I need a Passport?" xTSA
  19. Last Minute tourist day trip to Victoria during peak travel (the Butchart Special)
  20. Northern Route booking from Northern Gulf Queue
  21. "Where's the WiFi?"
  22. Major Route Booking from Northern Route Queue
  23. Northern booking from Major Routes Queue
  24. Anything annoying related to a Saver