"I thought around tripwas ONEbooking #"When "Cannotreset Password"=has not renewed/created account"Let megooglethat foryou" calls"Can I bring [a largeunwieldy item]on the ferry asa walk on?"SummerWaitlist forRV in theNorthNorthernRoutebooking fromNorthernGulf Queue"Whendoes thebuffet re-open""Can youdeliver thispackageacross forme?"Consolidatingmultipleexperiencecards acquiredover timeLast Minute touristday trip to Victoriaduring peak travel(the ButchartSpecial)"Where'stheWiFi?"Ask aboutferry tolocation wedon't service(e.g Tofino )Major RouteBooking fromNorthernRoute QueueBookedSaver/Prepaid fora Thru fareA call aboutFerries thatare not ours(Coho/Clipper, etc.)MysteryCharge that= Purchaseon vesselAnythingannoyingrelated toa SaverNorthernbooking fromMajorRoutesQueue"Do I needaPassport?"xTSALastMinuteOverwideMisspronouncingBC placenames (e.g.Nanaimo)Customer callto changebookingbecause theydon't like theweatherU-Haulbookedwrong:OS vs CVWent towrongterminal:Route 2 vsRoute 30"I thought around tripwas ONEbooking #"When "Cannotreset Password"=has not renewed/created account"Let megooglethat foryou" calls"Can I bring [a largeunwieldy item]on the ferry asa walk on?"SummerWaitlist forRV in theNorthNorthernRoutebooking fromNorthernGulf Queue"Whendoes thebuffet re-open""Can youdeliver thispackageacross forme?"Consolidatingmultipleexperiencecards acquiredover timeLast Minute touristday trip to Victoriaduring peak travel(the ButchartSpecial)"Where'stheWiFi?"Ask aboutferry tolocation wedon't service(e.g Tofino )Major RouteBooking fromNorthernRoute QueueBookedSaver/Prepaid fora Thru fareA call aboutFerries thatare not ours(Coho/Clipper, etc.)MysteryCharge that= Purchaseon vesselAnythingannoyingrelated toa SaverNorthernbooking fromMajorRoutesQueue"Do I needaPassport?"xTSALastMinuteOverwideMisspronouncingBC placenames (e.g.Nanaimo)Customer callto changebookingbecause theydon't like theweatherU-Haulbookedwrong:OS vs CVWent towrongterminal:Route 2 vsRoute 30

Summer Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I thought a round trip was ONE booking #"
  2. When "Cannot reset Password"= has not renewed/ created account
  3. "Let me google that for you" calls
  4. "Can I bring [ a large unwieldy item] on the ferry as a walk on?"
  5. Summer Waitlist for RV in the North
  6. Northern Route booking from Northern Gulf Queue
  7. "When does the buffet re-open"
  8. "Can you deliver this package across for me?"
  9. Consolidating multiple experience cards acquired over time
  10. Last Minute tourist day trip to Victoria during peak travel (the Butchart Special)
  11. "Where's the WiFi?"
  12. Ask about ferry to location we don't service (e.g Tofino )
  13. Major Route Booking from Northern Route Queue
  14. Booked Saver/ Prepaid for a Thru fare
  15. A call about Ferries that are not ours (Coho/ Clipper, etc.)
  16. Mystery Charge that = Purchase on vessel
  17. Anything annoying related to a Saver
  18. Northern booking from Major Routes Queue
  19. "Do I need a Passport?" xTSA
  20. Last Minute Overwide
  21. Miss pronouncing BC place names (e.g. Nanaimo)
  22. Customer call to change booking because they don't like the weather
  23. U-Haul booked wrong: OS vs CV
  24. Went to wrong terminal: Route 2 vs Route 30