5 Salesin aweekSell aTCUpsellMakea saleHelp apeer inthe chatDisposition100% ofcalls 4 outof 5 daysSellbundleserviceplan8 CTVSin onedayHit 7% inCTVs by2/15Hit over4.25 inCSAT by2/15Have acusotmersend a emailkudosAbove87% UTL5 days ina rowPitch TCUpsell(call must beconfirmed)10 CTVSin onedayScore95+ on aQA callDeescalateusing LEVPerfectattendance5 days in arowWear TMXgear duringa teammeetingCollectover$3000 inone day90% ADH5 days ina rowPost yourfavoriteworksnacksPosta jokeCompleteTrainingPost ahelpful tip inthe "bestteam everchat"Post apicture ofyour favoritepen5 Salesin aweekSell aTCUpsellMakea saleHelp apeer inthe chatDisposition100% ofcalls 4 outof 5 daysSellbundleserviceplan8 CTVSin onedayHit 7% inCTVs by2/15Hit over4.25 inCSAT by2/15Have acusotmersend a emailkudosAbove87% UTL5 days ina rowPitch TCUpsell(call must beconfirmed)10 CTVSin onedayScore95+ on aQA callDeescalateusing LEVPerfectattendance5 days in arowWear TMXgear duringa teammeetingCollectover$3000 inone day90% ADH5 days ina rowPost yourfavoriteworksnacksPosta jokeCompleteTrainingPost ahelpful tip inthe "bestteam everchat"Post apicture ofyour favoritepen

Customer Sucess - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 Sales in a week
  2. Sell a TC Upsell
  3. Make a sale
  4. Help a peer in the chat
  5. Disposition 100% of calls 4 out of 5 days
  6. Sell bundle service plan
  7. 8 CTVS in one day
  8. Hit 7% in CTVs by 2/15
  9. Hit over 4.25 in CSAT by 2/15
  10. Have a cusotmer send a email kudos
  11. Above 87% UTL 5 days in a row
  12. Pitch TC Upsell (call must be confirmed)
  13. 10 CTVS in one day
  14. Score 95+ on a QA call
  15. Deescalate using LEV
  16. Perfect attendance 5 days in a row
  17. Wear TMX gear during a team meeting
  18. Collect over $3000 in one day
  19. 90% ADH 5 days in a row
  20. Post your favorite work snacks
  21. Post a joke
  22. Complete Training
  23. Post a helpful tip in the "best team ever chat"
  24. Post a picture of your favorite pen