Deescalateusing LEVCompleteTrainingMakea saleHave acusotmersend a emailkudosSell aTCUpsellPerfectattendance5 days in arowHelp apeer inthe chat8 CTVSin onedaySellbundleserviceplanScore95+ on aQA callAbove87% UTL5 days ina rowPost yourfavoriteworksnacksPosta jokePost apicture ofyour favoritepen90% ADH5 days ina rowHit 7% inCTVs by2/155 Salesin aweekCollectover$3000 inone day10 CTVSin onedayHit over4.25 inCSAT by2/15Disposition100% ofcalls 4 outof 5 daysWear TMXgear duringa teammeetingPitch TCUpsell(call must beconfirmed)Post ahelpful tip inthe "bestteam everchat"Deescalateusing LEVCompleteTrainingMakea saleHave acusotmersend a emailkudosSell aTCUpsellPerfectattendance5 days in arowHelp apeer inthe chat8 CTVSin onedaySellbundleserviceplanScore95+ on aQA callAbove87% UTL5 days ina rowPost yourfavoriteworksnacksPosta jokePost apicture ofyour favoritepen90% ADH5 days ina rowHit 7% inCTVs by2/155 Salesin aweekCollectover$3000 inone day10 CTVSin onedayHit over4.25 inCSAT by2/15Disposition100% ofcalls 4 outof 5 daysWear TMXgear duringa teammeetingPitch TCUpsell(call must beconfirmed)Post ahelpful tip inthe "bestteam everchat"

Customer Sucess - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deescalate using LEV
  2. Complete Training
  3. Make a sale
  4. Have a cusotmer send a email kudos
  5. Sell a TC Upsell
  6. Perfect attendance 5 days in a row
  7. Help a peer in the chat
  8. 8 CTVS in one day
  9. Sell bundle service plan
  10. Score 95+ on a QA call
  11. Above 87% UTL 5 days in a row
  12. Post your favorite work snacks
  13. Post a joke
  14. Post a picture of your favorite pen
  15. 90% ADH 5 days in a row
  16. Hit 7% in CTVs by 2/15
  17. 5 Sales in a week
  18. Collect over $3000 in one day
  19. 10 CTVS in one day
  20. Hit over 4.25 in CSAT by 2/15
  21. Disposition 100% of calls 4 out of 5 days
  22. Wear TMX gear during a team meeting
  23. Pitch TC Upsell (call must be confirmed)
  24. Post a helpful tip in the "best team ever chat"