Customer Sucess - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Above 87% UTL 5 days in a row
2. Sell bundle service plan
3. Pitch TC Upsell (call must be confirmed)
4. Sell a TC Upsell
5. Disposition 100% of calls 4 out of 5 days
6. Post your favorite work snacks
7. Deescalate using LEV
8. Perfect attendance 5 days in a row
9. Score 95+ on a QA call
10. Post a joke
11. Hit 7% in CTVs by 2/15
12. Make a sale
13. Wear TMX gear during a team meeting
14. Help a peer in the chat
15. Complete Training
16. Hit over 4.25 in CSAT by 2/15
17. 5 Sales in a week
18. Have a cusotmer send a email kudos
19. 10 CTVS in one day
20. Post a helpful tip in the "best team ever chat"
21. Post a picture of your favorite pen
22. 8 CTVS in one day
23. 90% ADH 5 days in a row
24. Collect over $3000 in one day