Disposition100% ofcalls 4 outof 5 daysSell aTCUpsellHit 7% inCTVs by2/15Deescalateusing LEVPost apicture ofyour favoritepenWear TMXgear duringa teammeeting10 CTVSin onedayPosta jokeHave acusotmersend a emailkudosCompleteTrainingPerfectattendance5 days in arow8 CTVSin onedayCollectover$3000 inone dayHelp apeer inthe chatPitch TCUpsell(call must beconfirmed)SellbundleserviceplanMakea saleAbove87% UTL5 days ina row5 Salesin aweekPost ahelpful tip inthe "bestteam everchat"90% ADH5 days ina rowHit over4.25 inCSAT by2/15Score95+ on aQA callPost yourfavoriteworksnacksDisposition100% ofcalls 4 outof 5 daysSell aTCUpsellHit 7% inCTVs by2/15Deescalateusing LEVPost apicture ofyour favoritepenWear TMXgear duringa teammeeting10 CTVSin onedayPosta jokeHave acusotmersend a emailkudosCompleteTrainingPerfectattendance5 days in arow8 CTVSin onedayCollectover$3000 inone dayHelp apeer inthe chatPitch TCUpsell(call must beconfirmed)SellbundleserviceplanMakea saleAbove87% UTL5 days ina row5 Salesin aweekPost ahelpful tip inthe "bestteam everchat"90% ADH5 days ina rowHit over4.25 inCSAT by2/15Score95+ on aQA callPost yourfavoriteworksnacks

Customer Sucess - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Disposition 100% of calls 4 out of 5 days
  2. Sell a TC Upsell
  3. Hit 7% in CTVs by 2/15
  4. Deescalate using LEV
  5. Post a picture of your favorite pen
  6. Wear TMX gear during a team meeting
  7. 10 CTVS in one day
  8. Post a joke
  9. Have a cusotmer send a email kudos
  10. Complete Training
  11. Perfect attendance 5 days in a row
  12. 8 CTVS in one day
  13. Collect over $3000 in one day
  14. Help a peer in the chat
  15. Pitch TC Upsell (call must be confirmed)
  16. Sell bundle service plan
  17. Make a sale
  18. Above 87% UTL 5 days in a row
  19. 5 Sales in a week
  20. Post a helpful tip in the "best team ever chat"
  21. 90% ADH 5 days in a row
  22. Hit over 4.25 in CSAT by 2/15
  23. Score 95+ on a QA call
  24. Post your favorite work snacks