(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Gave customer a business card, expressing that we are always here to help
Helped customer open an account on their own device
Received a compliment from previous customer (i.e.; card, note, sweet treat, good survey, verbally)
Held the door for a customer as they enter/exit
Found out about their Valentines day/ weekend plans
Asked customer about a prior conversation (i.e.; trip, visit with grandkids, recipe, etc.).
Asked customer if we met all their needs/enjoyed visit
Helped a customer set up their Bill Pay
Helped customer open an account on their own device
Engaged in small talk before asking customer what they needed.
Made a customer smile
Educated customer with mobile deposit demonstration
Offered customer a cup of water/coffee
Found out about upcoming trip/expense and helped customer set up Auto Transfers to help save.
Gave customer your name at greeting/asked for their name
Transitioned customer to a nook/office space for additional privacy needs
Have customer scan QR code to educate on SCAMS
Found out about upcoming trip/expense and helped customer set up Auto Transfers to help save.
Made a customer laugh
Greeted 5+ customers by name as they walked in.
Received a compliment from previous customer (ie; card, note, sweet treat, good survey, verbally)
Gave customer your name at greeting/asked for their name
Personally walked the customer out after you took care of their needs
Actively listened to customer to learn reason for their visit
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Actively listened to customer to learn reason for their visit
Greeted 5+ customers by name as they walked in.
Learned that customer has grandchildren/pets
Helped a customer set up their Bill Pay
Found out something you have in common with your customer
Educated customer with mobile deposit demonstration
Engaged in small talk before asking customer what they needed
Found out about their Valentines day/ weekend plans
Maintained direct eye contact
Found out something you have in common with your customer
Give a customer a compliment
Helped a customer use the ATM locator feature on their smart phone
Asked customer if we met all their needs/enjoyed visit
Learned that customer has grandchildren and/or pets
Gave customer a business card, expressing that we are always here to help
Have customer scan QR code to educate on SCAMS
Transitioned customer to a nook/office space for additional privacy needs
Personally walked the customer out after you took care of their needs
