(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a customer set up bill pay on their device
Received a compliment from a customer (i.e.; card, note, sweet treat, good survey, verbally)
Maintained direct eye contact
Helped customer open an account on their own device
Found out about upcoming trip/expense and helped customer set up Auto transfers to encourage saving
Educated customer with mobile deposit demonstration
Found out you and a customer have something in common
Transitioned customer in need to a more private nook/office space
Follow up about a prior conversation (i.e.; trip, visit with grandkids, recipe, pets, etc.)
Made a customer laugh
Personally walk your customer out after taking care of their needs
Made a customer smile
Gave a customer a compliment
Helped a customer use the ATM locator feature on their smart phone
Learn a fun fact about your customer
Helped a customer make an ATM deposit
Gave customer your name, making sure to ask for theirs as well
Engaged in small talk before/during completing transaction
Greeted 5+ customers by name as they walked in/drove up
Asked customer if we met all their needs/enjoyed their visit
Celebrate a customer's tenure with us and thank them
Gave a customer a business card so they can be helped at anytime
Found out about their Valentines day/weekend plans
Held the door for a customer as they entered/exited
