At least 8people onphones inwaiting roomReceive a ToDo fromeveryprovider in a4 hour periodPatientsneezeson glassPatient underthe age of 7checksthemselves inSomeonefalls asleepin the waitingroomYou getcalled thewrongnamePatientpresentsinsurancecard beforeaskedProvidersends youmore than 8To Dos inone dayAble to talk toinsurancecompanywithout beingput on holdThree drugreps comein thesame dayPatientcolors youa picturePatient spendsmore than 10minutesscheduling withyouSamepatient callsmore thantwice in onedayAll 3 of thepartners askhow it isgoing in onedayPatientpays billin fullDrug repbringscoffeeKid reachesarm pastglasswindowBecciresponds tomessagesbefore 2pmProvidertalks toJanet formore than20 minutesAfter schedulingseveralappointments it isrealized that noneof them will workPatientcomplimentsyouPatientNSNC thencalls within24 hours toscheduleThreeproviders inthe receptionarea at thesame timeOn hold withinsurance formore than45 minutesAt least 8people onphones inwaiting roomReceive a ToDo fromeveryprovider in a4 hour periodPatientsneezeson glassPatient underthe age of 7checksthemselves inSomeonefalls asleepin the waitingroomYou getcalled thewrongnamePatientpresentsinsurancecard beforeaskedProvidersends youmore than 8To Dos inone dayAble to talk toinsurancecompanywithout beingput on holdThree drugreps comein thesame dayPatientcolors youa picturePatient spendsmore than 10minutesscheduling withyouSamepatient callsmore thantwice in onedayAll 3 of thepartners askhow it isgoing in onedayPatientpays billin fullDrug repbringscoffeeKid reachesarm pastglasswindowBecciresponds tomessagesbefore 2pmProvidertalks toJanet formore than20 minutesAfter schedulingseveralappointments it isrealized that noneof them will workPatientcomplimentsyouPatientNSNC thencalls within24 hours toscheduleThreeproviders inthe receptionarea at thesame timeOn hold withinsurance formore than45 minutes

Encompass Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. At least 8 people on phones in waiting room
  2. Receive a To Do from every provider in a 4 hour period
  3. Patient sneezes on glass
  4. Patient under the age of 7 checks themselves in
  5. Someone falls asleep in the waiting room
  6. You get called the wrong name
  7. Patient presents insurance card before asked
  8. Provider sends you more than 8 To Dos in one day
  9. Able to talk to insurance company without being put on hold
  10. Three drug reps come in the same day
  11. Patient colors you a picture
  12. Patient spends more than 10 minutes scheduling with you
  13. Same patient calls more than twice in one day
  14. All 3 of the partners ask how it is going in one day
  15. Patient pays bill in full
  16. Drug rep brings coffee
  17. Kid reaches arm past glass window
  18. Becci responds to messages before 2pm
  19. Provider talks to Janet for more than 20 minutes
  20. After scheduling several appointments it is realized that none of them will work
  21. Patient compliments you
  22. Patient NSNC then calls within 24 hours to schedule
  23. Three providers in the reception area at the same time
  24. On hold with insurance for more than 45 minutes