After schedulingseveralappointments it isrealized that noneof them will workAble to talk toinsurancecompanywithout beingput on holdThreeproviders inthe receptionarea at thesame timeAll 3 of thepartners askhow it isgoing in onedayPatientpresentsinsurancecard beforeaskedPatientsneezeson glassPatient spendsmore than 10minutesscheduling withyouSamepatient callsmore thantwice in onedayDrug repbringscoffeePatientpays billin fullYou getcalled thewrongnameProvidertalks toJanet formore than20 minutesThree drugreps comein thesame dayPatientNSNC thencalls within24 hours toscheduleReceive a ToDo fromeveryprovider in a4 hour periodSomeonefalls asleepin the waitingroomOn hold withinsurance formore than45 minutesPatientcolors youa pictureAt least 8people onphones inwaiting roomKid reachesarm pastglasswindowProvidersends youmore than 8To Dos inone dayPatientcomplimentsyouBecciresponds tomessagesbefore 2pmPatient underthe age of 7checksthemselves inAfter schedulingseveralappointments it isrealized that noneof them will workAble to talk toinsurancecompanywithout beingput on holdThreeproviders inthe receptionarea at thesame timeAll 3 of thepartners askhow it isgoing in onedayPatientpresentsinsurancecard beforeaskedPatientsneezeson glassPatient spendsmore than 10minutesscheduling withyouSamepatient callsmore thantwice in onedayDrug repbringscoffeePatientpays billin fullYou getcalled thewrongnameProvidertalks toJanet formore than20 minutesThree drugreps comein thesame dayPatientNSNC thencalls within24 hours toscheduleReceive a ToDo fromeveryprovider in a4 hour periodSomeonefalls asleepin the waitingroomOn hold withinsurance formore than45 minutesPatientcolors youa pictureAt least 8people onphones inwaiting roomKid reachesarm pastglasswindowProvidersends youmore than 8To Dos inone dayPatientcomplimentsyouBecciresponds tomessagesbefore 2pmPatient underthe age of 7checksthemselves in

Encompass Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. After scheduling several appointments it is realized that none of them will work
  2. Able to talk to insurance company without being put on hold
  3. Three providers in the reception area at the same time
  4. All 3 of the partners ask how it is going in one day
  5. Patient presents insurance card before asked
  6. Patient sneezes on glass
  7. Patient spends more than 10 minutes scheduling with you
  8. Same patient calls more than twice in one day
  9. Drug rep brings coffee
  10. Patient pays bill in full
  11. You get called the wrong name
  12. Provider talks to Janet for more than 20 minutes
  13. Three drug reps come in the same day
  14. Patient NSNC then calls within 24 hours to schedule
  15. Receive a To Do from every provider in a 4 hour period
  16. Someone falls asleep in the waiting room
  17. On hold with insurance for more than 45 minutes
  18. Patient colors you a picture
  19. At least 8 people on phones in waiting room
  20. Kid reaches arm past glass window
  21. Provider sends you more than 8 To Dos in one day
  22. Patient compliments you
  23. Becci responds to messages before 2pm
  24. Patient under the age of 7 checks themselves in