I'm runningmore than15 minuteslate to myvisitWhat timedo youclose?I've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)I'm tryingto book aKellogg'svoucherI need tochangemy dateQuery abouta Blue LightCardbookingI need helpwith awheelchairbookingCalling froma school ongeneral lineI need tobook anunder 3Queryabout agiftvoucherAsking if thereis a particularmodel inMadameTussaudsLostPropertyI can'tbook myMAPspaceQuery abouta SEA LIFEVIPExperienceGuest calls thewrongattraction (SLBcalling LDCBdoesn't count)I needto booka carerI needyou to re-send mybookingGuest triesto bring anUnder 5 totheDungeonsCan you putme throughto the onsiteteam (byphone)?I'm trying tobook but Iget a 'Nopackagesfound' errorQuery aboutthe LEChampagneExperienceGuest startsconversationby asking fora refundIt's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?Guest calls you bythe wrong name(You have to haveclearly given yourname during thecall)10% surveyrate for theweek (12th-18th Feb)I'm runningmore than15 minuteslate to myvisitWhat timedo youclose?I've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)I'm tryingto book aKellogg'svoucherI need tochangemy dateQuery abouta Blue LightCardbookingI need helpwith awheelchairbookingCalling froma school ongeneral lineI need tobook anunder 3Queryabout agiftvoucherAsking if thereis a particularmodel inMadameTussaudsLostPropertyI can'tbook myMAPspaceQuery abouta SEA LIFEVIPExperienceGuest calls thewrongattraction (SLBcalling LDCBdoesn't count)I needto booka carerI needyou to re-send mybookingGuest triesto bring anUnder 5 totheDungeonsCan you putme throughto the onsiteteam (byphone)?I'm trying tobook but Iget a 'Nopackagesfound' errorQuery aboutthe LEChampagneExperienceGuest startsconversationby asking fora refundIt's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?Guest calls you bythe wrong name(You have to haveclearly given yourname during thecall)10% surveyrate for theweek (12th-18th Feb)

Bingo Bonanza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm running more than 15 minutes late to my visit
  2. What time do you close?
  3. I've booked the wrong attraction location (e.g SLBlackpool not SLLondon)
  4. I'm trying to book a Kellogg's voucher
  5. I need to change my date
  6. Query about a Blue Light Card booking
  7. I need help with a wheelchair booking
  8. Calling from a school on general line
  9. I need to book an under 3
  10. Query about a gift voucher
  11. Asking if there is a particular model in Madame Tussauds
  12. Lost Property
  13. I can't book my MAP space
  14. Query about a SEA LIFE VIP Experience
  15. Guest calls the wrong attraction (SLB calling LDCB doesn't count)
  16. I need to book a carer
  17. I need you to re-send my booking
  18. Guest tries to bring an Under 5 to the Dungeons
  19. Can you put me through to the onsite team (by phone)?
  20. I'm trying to book but I get a 'No packages found' error
  21. Query about the LE Champagne Experience
  22. Guest starts conversation by asking for a refund
  23. It's a special occaison (birthday, hen party e.g), is there anything special you can do?
  24. Guest calls you by the wrong name (You have to have clearly given your name during the call)
  25. 10% survey rate for the week (12th-18th Feb)