What timedo youclose?It's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?Guest startsconversationby asking fora refundI needto booka carerGuest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)Asking if thereis a particularmodel inMadameTussaudsGuest triesto bring anUnder 5 totheDungeonsCalling froma school ongeneral line10% surveyrate for theweek (12th-18th Feb)I need tobook anunder 3I need tochangemy dateI'm tryingto book aKellogg'svoucherI'm runningmore than15 minuteslate to myvisitI need helpwith awheelchairbookingQuery abouta SEA LIFEVIPExperienceQuery aboutthe LEChampagneExperienceQueryabout agiftvoucherI can'tbook myMAPspaceI needyou to re-send mybookingGuest calls thewrongattraction (SLBcalling LDCBdoesn't count)I'm trying tobook but Iget a 'Nopackagesfound' errorLostPropertyCan you putme throughto the onsiteteam (byphone)?Query abouta Blue LightCardbookingWhat timedo youclose?It's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?Guest startsconversationby asking fora refundI needto booka carerGuest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)Asking if thereis a particularmodel inMadameTussaudsGuest triesto bring anUnder 5 totheDungeonsCalling froma school ongeneral line10% surveyrate for theweek (12th-18th Feb)I need tobook anunder 3I need tochangemy dateI'm tryingto book aKellogg'svoucherI'm runningmore than15 minuteslate to myvisitI need helpwith awheelchairbookingQuery abouta SEA LIFEVIPExperienceQuery aboutthe LEChampagneExperienceQueryabout agiftvoucherI can'tbook myMAPspaceI needyou to re-send mybookingGuest calls thewrongattraction (SLBcalling LDCBdoesn't count)I'm trying tobook but Iget a 'Nopackagesfound' errorLostPropertyCan you putme throughto the onsiteteam (byphone)?Query abouta Blue LightCardbooking

Bingo Bonanza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What time do you close?
  2. It's a special occaison (birthday, hen party e.g), is there anything special you can do?
  3. Guest starts conversation by asking for a refund
  4. I need to book a carer
  5. Guest calls you by the wrong name (You have to have clearly given your name during the call)
  6. I've booked the wrong attraction location (e.g SLBlackpool not SLLondon)
  7. Asking if there is a particular model in Madame Tussauds
  8. Guest tries to bring an Under 5 to the Dungeons
  9. Calling from a school on general line
  10. 10% survey rate for the week (12th-18th Feb)
  11. I need to book an under 3
  12. I need to change my date
  13. I'm trying to book a Kellogg's voucher
  14. I'm running more than 15 minutes late to my visit
  15. I need help with a wheelchair booking
  16. Query about a SEA LIFE VIP Experience
  17. Query about the LE Champagne Experience
  18. Query about a gift voucher
  19. I can't book my MAP space
  20. I need you to re-send my booking
  21. Guest calls the wrong attraction (SLB calling LDCB doesn't count)
  22. I'm trying to book but I get a 'No packages found' error
  23. Lost Property
  24. Can you put me through to the onsite team (by phone)?
  25. Query about a Blue Light Card booking