I'm runningmore than15 minuteslate to myvisitI can'tbook myMAPspaceI needto booka carerIt's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?I need helpwith awheelchairbookingI'm trying tobook but Iget a 'Nopackagesfound' errorI needyou to re-send mybookingQuery aboutthe LEChampagneExperienceLostPropertyI've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)I need tobook anunder 3Query abouta SEA LIFEVIPExperienceGuest calls thewrongattraction (SLBcalling LDCBdoesn't count)I need tochangemy dateGuest triesto bring anUnder 5 totheDungeonsCalling froma school ongeneral lineCan you putme throughto the onsiteteam (byphone)?Queryabout agiftvoucherWhat timedo youclose?Guest startsconversationby asking fora refundQuery abouta Blue LightCardbookingAsking if thereis a particularmodel inMadameTussaudsGuest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I'm tryingto book aKellogg'svoucher10% surveyrate for theweek (12th-18th Feb)I'm runningmore than15 minuteslate to myvisitI can'tbook myMAPspaceI needto booka carerIt's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?I need helpwith awheelchairbookingI'm trying tobook but Iget a 'Nopackagesfound' errorI needyou to re-send mybookingQuery aboutthe LEChampagneExperienceLostPropertyI've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)I need tobook anunder 3Query abouta SEA LIFEVIPExperienceGuest calls thewrongattraction (SLBcalling LDCBdoesn't count)I need tochangemy dateGuest triesto bring anUnder 5 totheDungeonsCalling froma school ongeneral lineCan you putme throughto the onsiteteam (byphone)?Queryabout agiftvoucherWhat timedo youclose?Guest startsconversationby asking fora refundQuery abouta Blue LightCardbookingAsking if thereis a particularmodel inMadameTussaudsGuest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I'm tryingto book aKellogg'svoucher10% surveyrate for theweek (12th-18th Feb)

Bingo Bonanza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm running more than 15 minutes late to my visit
  2. I can't book my MAP space
  3. I need to book a carer
  4. It's a special occaison (birthday, hen party e.g), is there anything special you can do?
  5. I need help with a wheelchair booking
  6. I'm trying to book but I get a 'No packages found' error
  7. I need you to re-send my booking
  8. Query about the LE Champagne Experience
  9. Lost Property
  10. I've booked the wrong attraction location (e.g SLBlackpool not SLLondon)
  11. I need to book an under 3
  12. Query about a SEA LIFE VIP Experience
  13. Guest calls the wrong attraction (SLB calling LDCB doesn't count)
  14. I need to change my date
  15. Guest tries to bring an Under 5 to the Dungeons
  16. Calling from a school on general line
  17. Can you put me through to the onsite team (by phone)?
  18. Query about a gift voucher
  19. What time do you close?
  20. Guest starts conversation by asking for a refund
  21. Query about a Blue Light Card booking
  22. Asking if there is a particular model in Madame Tussauds
  23. Guest calls you by the wrong name (You have to have clearly given your name during the call)
  24. I'm trying to book a Kellogg's voucher
  25. 10% survey rate for the week (12th-18th Feb)