Queryabout agiftvoucherGuest startsconversationby asking fora refundI needyou to re-send mybookingAsking if thereis a particularmodel inMadameTussaudsQuery abouta Blue LightCardbookingI've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)It's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?Guest calls thewrongattraction (SLBcalling LDCBdoesn't count)LostPropertyI'm runningmore than15 minuteslate to myvisitI need tochangemy dateI'm trying tobook but Iget a 'Nopackagesfound' errorGuest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I need tobook anunder 3Calling froma school ongeneral lineWhat timedo youclose?I'm tryingto book aKellogg'svoucherCan you putme throughto the onsiteteam (byphone)?I need helpwith awheelchairbookingQuery abouta SEA LIFEVIPExperienceI can'tbook myMAPspaceI needto booka carerGuest triesto bring anUnder 5 totheDungeonsQuery aboutthe LEChampagneExperience10% surveyrate for theweek (12th-18th Feb)Queryabout agiftvoucherGuest startsconversationby asking fora refundI needyou to re-send mybookingAsking if thereis a particularmodel inMadameTussaudsQuery abouta Blue LightCardbookingI've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)It's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?Guest calls thewrongattraction (SLBcalling LDCBdoesn't count)LostPropertyI'm runningmore than15 minuteslate to myvisitI need tochangemy dateI'm trying tobook but Iget a 'Nopackagesfound' errorGuest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I need tobook anunder 3Calling froma school ongeneral lineWhat timedo youclose?I'm tryingto book aKellogg'svoucherCan you putme throughto the onsiteteam (byphone)?I need helpwith awheelchairbookingQuery abouta SEA LIFEVIPExperienceI can'tbook myMAPspaceI needto booka carerGuest triesto bring anUnder 5 totheDungeonsQuery aboutthe LEChampagneExperience10% surveyrate for theweek (12th-18th Feb)

Bingo Bonanza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Query about a gift voucher
  2. Guest starts conversation by asking for a refund
  3. I need you to re-send my booking
  4. Asking if there is a particular model in Madame Tussauds
  5. Query about a Blue Light Card booking
  6. I've booked the wrong attraction location (e.g SLBlackpool not SLLondon)
  7. It's a special occaison (birthday, hen party e.g), is there anything special you can do?
  8. Guest calls the wrong attraction (SLB calling LDCB doesn't count)
  9. Lost Property
  10. I'm running more than 15 minutes late to my visit
  11. I need to change my date
  12. I'm trying to book but I get a 'No packages found' error
  13. Guest calls you by the wrong name (You have to have clearly given your name during the call)
  14. I need to book an under 3
  15. Calling from a school on general line
  16. What time do you close?
  17. I'm trying to book a Kellogg's voucher
  18. Can you put me through to the onsite team (by phone)?
  19. I need help with a wheelchair booking
  20. Query about a SEA LIFE VIP Experience
  21. I can't book my MAP space
  22. I need to book a carer
  23. Guest tries to bring an Under 5 to the Dungeons
  24. Query about the LE Champagne Experience
  25. 10% survey rate for the week (12th-18th Feb)