Guest triesto bring anUnder 5 totheDungeonsLostPropertyGuest startsconversationby asking fora refundCan you putme throughto the onsiteteam (byphone)?What timedo youclose?I need helpwith awheelchairbookingI've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)I needyou to re-send mybookingQuery abouta Blue LightCardbookingCalling froma school ongeneral lineQuery abouta SEA LIFEVIPExperienceAsking if thereis a particularmodel inMadameTussaudsI needto booka carerI'm trying tobook but Iget a 'Nopackagesfound' errorQuery aboutthe LEChampagneExperienceQueryabout agiftvoucherI can'tbook myMAPspaceI'm runningmore than15 minuteslate to myvisitGuest calls thewrongattraction (SLBcalling LDCBdoesn't count)I'm tryingto book aKellogg'svoucherIt's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?Guest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I need tochangemy dateI need tobook anunder 310% surveyrate for theweek (12th-18th Feb)Guest triesto bring anUnder 5 totheDungeonsLostPropertyGuest startsconversationby asking fora refundCan you putme throughto the onsiteteam (byphone)?What timedo youclose?I need helpwith awheelchairbookingI've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)I needyou to re-send mybookingQuery abouta Blue LightCardbookingCalling froma school ongeneral lineQuery abouta SEA LIFEVIPExperienceAsking if thereis a particularmodel inMadameTussaudsI needto booka carerI'm trying tobook but Iget a 'Nopackagesfound' errorQuery aboutthe LEChampagneExperienceQueryabout agiftvoucherI can'tbook myMAPspaceI'm runningmore than15 minuteslate to myvisitGuest calls thewrongattraction (SLBcalling LDCBdoesn't count)I'm tryingto book aKellogg'svoucherIt's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?Guest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I need tochangemy dateI need tobook anunder 310% surveyrate for theweek (12th-18th Feb)

Bingo Bonanza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guest tries to bring an Under 5 to the Dungeons
  2. Lost Property
  3. Guest starts conversation by asking for a refund
  4. Can you put me through to the onsite team (by phone)?
  5. What time do you close?
  6. I need help with a wheelchair booking
  7. I've booked the wrong attraction location (e.g SLBlackpool not SLLondon)
  8. I need you to re-send my booking
  9. Query about a Blue Light Card booking
  10. Calling from a school on general line
  11. Query about a SEA LIFE VIP Experience
  12. Asking if there is a particular model in Madame Tussauds
  13. I need to book a carer
  14. I'm trying to book but I get a 'No packages found' error
  15. Query about the LE Champagne Experience
  16. Query about a gift voucher
  17. I can't book my MAP space
  18. I'm running more than 15 minutes late to my visit
  19. Guest calls the wrong attraction (SLB calling LDCB doesn't count)
  20. I'm trying to book a Kellogg's voucher
  21. It's a special occaison (birthday, hen party e.g), is there anything special you can do?
  22. Guest calls you by the wrong name (You have to have clearly given your name during the call)
  23. I need to change my date
  24. I need to book an under 3
  25. 10% survey rate for the week (12th-18th Feb)