Guest startsconversationby asking fora refundGuest triesto bring anUnder 5 totheDungeonsI needyou to re-send mybookingI've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)Queryabout agiftvoucherGuest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I can'tbook myMAPspaceCalling froma school ongeneral lineCan you putme throughto the onsiteteam (byphone)?Query abouta SEA LIFEVIPExperienceI need tobook anunder 3I'm runningmore than15 minuteslate to myvisitWhat timedo youclose?I'm trying tobook but Iget a 'Nopackagesfound' errorQuery aboutthe LEChampagneExperienceLostPropertyI needto booka carerQuery abouta Blue LightCardbookingI need tochangemy dateI'm tryingto book aKellogg'svoucherAsking if thereis a particularmodel inMadameTussauds10% surveyrate for theweek (12th-18th Feb)Guest calls thewrongattraction (SLBcalling LDCBdoesn't count)I need helpwith awheelchairbookingIt's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?Guest startsconversationby asking fora refundGuest triesto bring anUnder 5 totheDungeonsI needyou to re-send mybookingI've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)Queryabout agiftvoucherGuest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I can'tbook myMAPspaceCalling froma school ongeneral lineCan you putme throughto the onsiteteam (byphone)?Query abouta SEA LIFEVIPExperienceI need tobook anunder 3I'm runningmore than15 minuteslate to myvisitWhat timedo youclose?I'm trying tobook but Iget a 'Nopackagesfound' errorQuery aboutthe LEChampagneExperienceLostPropertyI needto booka carerQuery abouta Blue LightCardbookingI need tochangemy dateI'm tryingto book aKellogg'svoucherAsking if thereis a particularmodel inMadameTussauds10% surveyrate for theweek (12th-18th Feb)Guest calls thewrongattraction (SLBcalling LDCBdoesn't count)I need helpwith awheelchairbookingIt's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?

Bingo Bonanza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guest starts conversation by asking for a refund
  2. Guest tries to bring an Under 5 to the Dungeons
  3. I need you to re-send my booking
  4. I've booked the wrong attraction location (e.g SLBlackpool not SLLondon)
  5. Query about a gift voucher
  6. Guest calls you by the wrong name (You have to have clearly given your name during the call)
  7. I can't book my MAP space
  8. Calling from a school on general line
  9. Can you put me through to the onsite team (by phone)?
  10. Query about a SEA LIFE VIP Experience
  11. I need to book an under 3
  12. I'm running more than 15 minutes late to my visit
  13. What time do you close?
  14. I'm trying to book but I get a 'No packages found' error
  15. Query about the LE Champagne Experience
  16. Lost Property
  17. I need to book a carer
  18. Query about a Blue Light Card booking
  19. I need to change my date
  20. I'm trying to book a Kellogg's voucher
  21. Asking if there is a particular model in Madame Tussauds
  22. 10% survey rate for the week (12th-18th Feb)
  23. Guest calls the wrong attraction (SLB calling LDCB doesn't count)
  24. I need help with a wheelchair booking
  25. It's a special occaison (birthday, hen party e.g), is there anything special you can do?