(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Guest starts conversation by asking for a refund
Guest tries to bring an Under 5 to the Dungeons
I need you to re-send my booking
I've booked the wrong attraction location (e.g SLBlackpool not SLLondon)
Query about a gift voucher
Guest calls you by the wrong name (You have to have clearly given your name during the call)
I can't book my MAP space
Calling from a school on general line
Can you put me through to the onsite team (by phone)?
Query about a SEA LIFE VIP Experience
I need to book an under 3
I'm running more than 15 minutes late to my visit
What time do you close?
I'm trying to book but I get a 'No packages found' error
Query about the LE Champagne Experience
Lost Property
I need to book a carer
Query about a Blue Light Card booking
I need to change my date
I'm trying to book a Kellogg's voucher
Asking if there is a particular model in Madame Tussauds
10% survey rate for the week (12th-18th Feb)
Guest calls the wrong attraction (SLB calling LDCB doesn't count)
I need help with a wheelchair booking
It's a special occaison (birthday, hen party e.g), is there anything special you can do?