Queryabout agiftvoucherQuery aboutthe LEChampagneExperienceWhat timedo youclose?Guest calls thewrongattraction (SLBcalling LDCBdoesn't count)It's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?Calling froma school ongeneral lineGuest triesto bring anUnder 5 totheDungeonsAsking if thereis a particularmodel inMadameTussaudsI'm tryingto book aKellogg'svoucherQuery abouta SEA LIFEVIPExperienceI needyou to re-send mybookingI need tochangemy dateQuery abouta Blue LightCardbookingCan you putme throughto the onsiteteam (byphone)?Guest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)I can'tbook myMAPspaceI need tobook anunder 310% surveyrate for theweek (12th-18th Feb)I'm trying tobook but Iget a 'Nopackagesfound' errorLostPropertyGuest startsconversationby asking fora refundI needto booka carerI need helpwith awheelchairbookingI'm runningmore than15 minuteslate to myvisitQueryabout agiftvoucherQuery aboutthe LEChampagneExperienceWhat timedo youclose?Guest calls thewrongattraction (SLBcalling LDCBdoesn't count)It's a specialoccaison (birthday,hen party e.g), isthere anythingspecial you cando?Calling froma school ongeneral lineGuest triesto bring anUnder 5 totheDungeonsAsking if thereis a particularmodel inMadameTussaudsI'm tryingto book aKellogg'svoucherQuery abouta SEA LIFEVIPExperienceI needyou to re-send mybookingI need tochangemy dateQuery abouta Blue LightCardbookingCan you putme throughto the onsiteteam (byphone)?Guest calls you bythe wrong name(You have to haveclearly given yourname during thecall)I've booked thewrong attractionlocation (e.gSLBlackpool notSLLondon)I can'tbook myMAPspaceI need tobook anunder 310% surveyrate for theweek (12th-18th Feb)I'm trying tobook but Iget a 'Nopackagesfound' errorLostPropertyGuest startsconversationby asking fora refundI needto booka carerI need helpwith awheelchairbookingI'm runningmore than15 minuteslate to myvisit

Bingo Bonanza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Query about a gift voucher
  2. Query about the LE Champagne Experience
  3. What time do you close?
  4. Guest calls the wrong attraction (SLB calling LDCB doesn't count)
  5. It's a special occaison (birthday, hen party e.g), is there anything special you can do?
  6. Calling from a school on general line
  7. Guest tries to bring an Under 5 to the Dungeons
  8. Asking if there is a particular model in Madame Tussauds
  9. I'm trying to book a Kellogg's voucher
  10. Query about a SEA LIFE VIP Experience
  11. I need you to re-send my booking
  12. I need to change my date
  13. Query about a Blue Light Card booking
  14. Can you put me through to the onsite team (by phone)?
  15. Guest calls you by the wrong name (You have to have clearly given your name during the call)
  16. I've booked the wrong attraction location (e.g SLBlackpool not SLLondon)
  17. I can't book my MAP space
  18. I need to book an under 3
  19. 10% survey rate for the week (12th-18th Feb)
  20. I'm trying to book but I get a 'No packages found' error
  21. Lost Property
  22. Guest starts conversation by asking for a refund
  23. I need to book a carer
  24. I need help with a wheelchair booking
  25. I'm running more than 15 minutes late to my visit