InsuranceRescheduleYes, ofcourseOne callresolutionRetainerMayICloud9frozenI would behappy to getthatappointmentscheduled foryouMypleasureTransferAlignerCancelHandleTime (5minutesor less)SupportCenterAbsolutelyAvg Speedof Answer(6 secondsor less)Let metake alook atyour chartPaymentTDissuesOur firstavailableappointmentis…TicketEmailCan'thearCurrentlywe arefullycommittedInsuranceRescheduleYes, ofcourseOne callresolutionRetainerMayICloud9frozenI would behappy to getthatappointmentscheduled foryouMypleasureTransferAlignerCancelHandleTime (5minutesor less)SupportCenterAbsolutelyAvg Speedof Answer(6 secondsor less)Let metake alook atyour chartPaymentTDissuesOur firstavailableappointmentis…TicketEmailCan'thearCurrentlywe arefullycommitted

One Call Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Insurance
  2. Reschedule
  3. Yes, of course
  4. One call resolution
  5. Retainer
  6. May I
  7. Cloud9 frozen
  8. I would be happy to get that appointment scheduled for you
  9. My pleasure
  10. Transfer
  11. Aligner
  12. Cancel
  13. Handle Time (5 minutes or less)
  14. Support Center
  15. Absolutely
  16. Avg Speed of Answer (6 seconds or less)
  17. Let me take a look at your chart
  18. Payment
  19. TD issues
  20. Our first available appointment is…
  21. Ticket
  22. Email
  23. Can't hear
  24. Currently we are fully committed